Three Purposes of Leadership Training

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I hated every minute of training, but I said, ‘Don’t quit. Suffer now and live the rest of your life as a champion.’ – Muhammad Ali

In Readers Digest, Lori Andersen shared a story about an experience as a professional animal trainer. Andersen recounts, “I was disturbed when my own dog developed a bad habit. Every time I hung my wash out on the clothesline, she would yank it down. Drastic action was called for. I put a white kitchen towel on the line and waited. Each time she pulled it off, I scolded her. After two weeks the towel was untouched. Then I hung out a large wash and left to do some errands. When I came home, my clean clothes were scattered all over the yard. On the line was the white kitchen towel.”

That humorous story illustrates the importance of proper training. While we can all acknowledge the necessity of leadership training and the value it brings, properly identifying the right type of training is important.

Much time and resources is devoted to and invested in the topic of leadership development so you want to make sure you get it right. From Fortune 500 companies to the small mom and pop business, everyone wants and needs a competitive edge and leadership training is a practical way to foster that improvement. But what specifically should you be training for? Here are a few tips for your consideration before you plan your next leadership training activity.

Train to replenish

Workplace anxiety and stress can take a toll. In fact, according to the American Psychological Association (http://bit.ly/1jRDByb) in 2012, 65% of Americans cited work as a top source of stress while only 37% said their organizations provide sufficient resources to help them manage that stress.

Before you get too far down the road in planning some extravagant training session keep in mind the likelihood that your team members are stressed out and perhaps you should focus on their well-being first. Healthy team members (mentally, physically, emotionally) will perform at a higher quality and standard if they are not stressed out or burned out. Don’t add to the problem with the good training at the wrong time.

Train to remind

Sometimes the best thing you can do in a leadership training session is to simply remind your people of the basics. There’s no need to reinvent the wheel. For example, soft skills are some of the most important skill sets your people will learn and apply. It’s in the daily practice of these skills that you get ahead.

Don’t know where to begin? Try these: good manners, communication, collaboration, attitude, feedback, and trust for starters. Blunders in leadership happen not because you fail at learning new skills but because of laziness in the old ones. Reminders of the basics are never a waste of time.

Train to reinvigorate

When team members are reinvigorated it can pay huge dividends for your organization. When your people have a fresh perspective of their value to the organization, a fresh take on your vision going forward and what their future will look like, you have most likely met some target goals of a training event.

Key here is take stock of your team members’ well-being, sharpen their existing skills, and take everyone to the next level in their leadership. The goal here is to have everyone moving in the right direction – onward and upward.

I am a strong advocate of leadership training and personal development but what’s more important is hitting the right targets. Be perceptive of where your people are collectively so you can fashion the best training possible to meet your goals. Having their best interest at heart is a step in the right direction, but moving your people toward that goal takes careful planning. Be sure to align your purposes with your training.

 

© 2014 Doug Dickerson

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Leadership Minute: A Winning Attitude

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I think whether you’re having setbacks or not, the role of a leader is to always display a winning attitude. – Colin Powell

Your attitude is one of the most important attributes as a person and as a leader. All leaders go through times of testing. It can be a rough and tumble world out there. But whether you are in the midst of good times or setbacks, your attitude is very important. The only thing that can make the good times better is an attitude of gratitude. The only thing that can make a setback worse is a bad attitude. The common thread in any situation you face is whether the attitude you choose will help you or hurt you. When you display a winning attitude it will spread to others around you. The message it sends will inspire confidence and give hope that even though things may look bad at the moment, things are going to be fine. What message is your attitude sending to those around you? Choose today to embrace a winning attitude.

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Leadership Minute: Mind Your Manners

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Good manners are a combination of intelligence, education, taste and style mixed together so that you don’t need any of those things. – P.J. O’Rourke

Good manners are essential to your effectiveness as a leader. Good manners are of importance to you not just because it reflects upon your leadership style, but because it speaks volumes about the respect you have for others. We tend to look at having manners as a self-respect issue but it’s more than that- it’s an issue of respect for those we encounter. Of the many soft skills in leadership that are of importance I believe good manners ranks high in priority. When you blend good taste and style with intelligence and education you possess a good formula for good manners. But the formula, as good as it may be, is not enough. You must put good manners into practice. You must model the type behavior you expect. The more you put it into practice the sooner it becomes a habit. Simply put; a good leader practices good manners.

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Leadership Minute: Seek to Serve

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We lead best when we seek the welfare of those we lead, when we seek to serve rather than being served. – Alan McGinnis

As a leader you will put many skills into practice. You will learn the ropes of good people skills, time management, vision casting, teamwork, conflict resolution, and much more. But chief among those skills and what will set you apart from your counterparts is a genuine heart for those you lead. When you seek the welfare of those you lead above your own it will be the defining mark of your leadership. When you seek to serve your people they will see up close and personal what real leadership is all about.  This leadership philosophy runs contrary to what many people experience and what too few leaders practice. But think of how different things would be if it were. Your leadership is a privilege and it’s a gift. The joy of leadership is found in that discovery. Seek first to serve and everything else will take care of itself.

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The Power of Ordinary Leaders

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If you want a starring role, you’ll miss the miracle. If you’re willing to be an ordinary extra, God will do something extraordinary. – Mark Batterson, The Grave Robber

A story is told of a group of elderly, cultured gentlemen who met often to exchange wisdom and drink tea. Each host tried to find the finest and most costly varieties, to create exotic blends that would arouse the admiration of his guests.

When the most venerable and respected of the group entertained, he served his tea with unprecedented ceremony, measuring the leaves from a golden box. The assembled epicures praised this exquisite tea. The host smiled and said, “The tea you have found so delightful is the same tea our peasants drink. I hope it will be a reminder to all that the good things in life are not necessarily the rarest or the most costly.”

In recent years there has been an explosion of books and material on the topic of leadership. I am not only a contributor to the topic of leadership but I am also a consumer as it’s in my interest both personally and professionally to grow and develop. A recent Google search of leadership books netted more than 67,300,000 hits. Talk about your reading list!

With the availability of such quantities of leadership material out there perhaps it’s time to think through our expectations of leadership and what constitutes being a good leader in today’s world. Too often we look at those who have a large spotlight and are seen as the “superstars” in the world of leadership and think we can never measure up. We’ve read all about going from “good to great” but how do we simply become good or better- much less “great”?

I’d like to offer up some practical tips and words of encouragement for all current and aspiring “ordinary extra” leaders who daily work to make a difference. Here are four tips to help you become better.

Stay the course

My friend Dr. Greg Morris (on Twitter @LdshpDynamics) uses this phrase frequently and it has stuck with me – stay the course. I think on many levels this is part of the secret of being a good leader. There’s nothing really glamourous about it. It’s just a simple reminder that being a good leader and becoming a better leader is a matter of commitment. When times are tough – stay the course. When critics attack – stay the course. In times of success – stay the course. Leaders who last are committed and committed leaders stay the course.

Stay curious

Leaders who grow and improve their leadership skills over time have an insatiable desire to learn and grow. Curiosity is the gift that keeps on giving and good leaders ask the questions that one no else is asking, and as my friend Dan Rockwell suggests, will ask the second questions (http://bit.ly/1pWVyeG). Curious leaders want to know what his or her people are saying and thinking so that the culture of the organization remains healthy and strong. Curious leaders want to know what the customers are thinking in order to better serve them and to improve the bottom line. Curiosity will keep your thinking fresh and your skills sharp. What are you curious about?

Stay connected

It’s similar in nature to curiosity so being connected is central to your growth as a leader. Being connected is about relationships and communication. These are the basic tenants of your leadership development. Good leaders value and build relationships. Communication works best when relationships are strong. Being connected is an intentional act of your leadership. There are no shortcuts when it comes to being connected and there’s no better person to do it than you. If you want your people to connect with you then you have to take the first steps and connect with them.

Stay confident

Confidence is a key component to your success. You have achieved the measure of success that you enjoy, in part, because of confidence in your abilities and using them wisely. But this encouragement is dispensed also with a dose of warning. Be careful not to become arrogant and believe it’s all about you. It’s not. But confidence is needed in order to grow and become a better leader. In as much as low morale is devastating to the culture of your organization, so too, will low self-esteem hinder your personal growth. Stay confident in your abilities and keep your ego to yourself.

When you are willing to be an “ordinary extra” type of a leader you can make a significant difference. Your name may not be in the limelight but your contributions are just as valuable. Stay the course!

 

© 2014 Doug Dickerson

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3 Leadership Lessons from the ‘Improbable’ Michael Strahan

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They do not love that do not show their love – William Shakespeare

Among the inductees in the NFL Hall of Fame Class of 2014 was the great Michael Strahan from the New York Giants. He joined fellow inductees Derrick Brooks, Ray Guy, Claude Humphrey, Walter Jones, Andre Red, and Aeneas Williams.

Strahan is the youngest of six kids and in his induction speech he said that he is absolutely an “improbable Hall of Famer,” and an “improbable football player.” The son of a career Army man, Strahan did not grow up playing football. He received a scholarship and attended Texas Southern University where he learned to play. Another “improbable” moment later came when he was drafted by the New York Giants.

Michael Strahan played defensive end for the Giants for 15 years. He set the NFL’s single-season record for the most sacks (22.5) in 2001. He played in 216 games for the Giants and had a career 141.5 sacks (5th all-time in the NFL). His final game for the Giants came in 2007 with a win over the New England Patriots in Super Bowl XLII.

In listening to his Hall of Fame induction speech you can’t help but hear the love not just for the game of football but for the people he credits for his success. From coaches and teammates that spanned the various generations of his illustrious career, Strahan took time to recognize them all. Here are three leadership take-aways from Michael Strahan that are worthy of a closer look.

It’s not when you begin but how

Strahan trained and conditioned in Germany. He didn’t take up the game of football until college – in Texas. By that time most of his peers had considerable experience that would seemingly put him at a disadvantage. But he worked hard and learned the game and had to be teachable.

As a leader it isn’t about when you begin but how. If you work hard, are willing to learn and apply yourself, then there is no goal in your sights that you can’t reach. Your age or lack of experience is no match for a positive attitude and strong work ethic.

Improbable doesn’t mean impossible

By all accounts Strahan possessed every disadvantage imaginable when he started out. His lack of experience would surely put him at a disadvantage. Or would it? Learning and excelling at the game while in college and being drafted into the NFL was even more improbable. But he did it.

Strahan joins the company of many others who would have been labeled as “improbable” by any other standard or measurement. Walt Disney was fired from a newspaper for “lacking ideas”. Steven Spielberg dropped out of high school and applied to three film schools but was unsuccessful due to his “C” average. President Harry Truman was rejected by the U.S. Military & Naval Academies due to his poor eyesight. Michael Jordan was cut from his high school basketball team. What does Michael Strahan share in common with all of these people? He refused to be labeled and refused to give up. All successful leaders do this.

Humility is refreshing

For all the success that Michael Strahan achieved in his NFL career there is something quite refreshing about not forgetting those who helped and sharing he credit. Strahan was remarkably generous in paying homage to those who helped him. Striking in his remarks was in how he acknowledged predecessors like Lawrence Taylor and Howie Long. What was honorable was the way in which he proclaimed his love for his parents and proudly admitted to being a “momma’s boy”.

The road to success is long and hard and the bonds you forge with those around you who share the journey make it all worthwhile. When you can remain enough humble to learn, at any age or at any stage in your career, it’s a leadership quality worthy of respect and emulation.

While Strahan’s journey was on a stage for the entire world to see and enjoy it’s not unlike countless others who can and will do the same. Likely far removed from the spotlight and fanfare of a Strahan-like career, you will serve with the same degree of passion and purpose.

It’s important to remember these three lessons: it’s never too late to reach for your dreams; improbable circumstances don’t define you – they only indicate your starting point; humility is never out of style and will always serve you well. Thank you, Michael Strahan, for reminding us.

 

© 2014 Doug Dickerson

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Leadership Minute: Not My Circus

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Not my circus, not my monkeys. – Polish Proverb

Ever feel like your office is like a 3-ring circus? If you’ve been around a while you have. It’s important to know what is, and is not, your circus. To be sure, office politics and gossip is universal. There will always be those who tend to thrive on drama – real or otherwise. Just because it exists does not mean you have to join in. It’s not just a matter of staying above the fray with regard to such nonsense, but as the leader, setting the right example. It’s been said that what you tolerate you promote. While your organization may not be drama-free, your success as an organization hinges on the standards you set. Knowing what is of concern to you and knowing what to avoid is smart leadership. Don’t allow petty things in your office to derail the priorities of your office. While the circus may not be of your making, you can be the ring leader and fold the tent.

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New Book Promotions

I have great news to share with you! Now you can order PDF versions of my books, Leaders Without Borders and Great Leaders Wanted to download to your tablet or smartphone. When you visit my blogger website and place your order the PDF will be emailed to you. At just $3.99 each now is a great time to order your copies! Thank you so much for your support as we encourage and develop great leaders like you!

Go to www.dougsmanagementmoment.blogspot.com and order today!

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Leaders  Without Borders: 9 Essentials for Everyday Leaders – Whether you are the CEO of your business or serve elsewhere in the organizational structure, the boundaries of your leadership are limitless if you are devoted to developing your personal leadership skills. Leaders Without Borders will help you embrace the challenge of personal leadership in order to expand your influence. In order to reach your potential as a leader, you will also be inspired to not only embrace your passion but to identify it. Finding your one thing – your passion- as a leader- is life-transforming. Leaders Without Borders will provide answers to help you in the discovery process of understanding what your passion is.

Mark Sanborn, noted leadership speaker and bestselling author of The Fred Factor writes, “I rarely like easy answers because they’re unrealistic. I do, however, like books that challenge a leader’s thinking and provide him or her with new insights that prompt action. This book by Doug Dickerson is that kind of book.” The nine essentials from the book are: passion, priorities, optimism, teamwork, attitude, authenticity, authenticity, loyalty, kindness and legacy.

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Great Leaders Wanted! In this second book Doug will answer the questions you have about leadership, building a great team, and achieving your best at your job, for your business, and in your community. The world wants leaders. It needs leaders. That could be you. Explore your full potential and become the leader that you want to be- and that your company, business, and community need you to be!

Writing in the foreword, Don Hutson, CEO of U.S. Learning writes, “In Great Leaders Wanted!, Doug Dickerson provides 56 short but potent chapters of wisdom and reflection that will help all of us regardless of where we may be in life’s journey or our current position in our leadership hierarchy…wherever you are on the leadership spectrum, Doug Dickerson’s book has something to offer you.”

 

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Five Questions Every Leader Must Answer About Change

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Change the changeable, accept the unchangeable, and remove yourself from the unacceptable. – Denis Waitley

The story is told of Karl Benz, who in 1866 drove his first automobile through the streets of Munich, Germany. He named his car the Mercedes Benz, after his daughter Mercedes. The machine angered the citizens, because it was noisy and scared the children and horses.

Pressured by the citizens, the local officials immediately established a speed limit for “horseless carriages” of 3.5 miles per hour in the city limits and 7 miles per hour outside the city limits. Benz knew he could never develop a market for his car and compete against horses if he had to creep along at those speeds, so he invited the mayor of the town for a ride.

The mayor accepted. Benz then arranged for a milkman to park his horse and wagon on a certain street, and, as Benz and the mayor drove by, to whip up his horse and pass them—and as he did so to give the German equivalent of the Bronx cheer. The plan worked. He mayor was furious and demanded that Benz overtake the milk wagon. Benz apologized but said that because of the ridiculous speed law he was not permitted to go any faster. Very soon after that the law was changed.

We all know that change can be hard to implement. One of the most challenging things you will do as a leader is to lead others through changes. It’s been widely written about and will continue to be a hot-button topic for leaders for years to come. Many oppose change because it leads them out of their comfort zones and because it’s something new. Others oppose change because of perceived risks. We know that life is full of risks and can never be fully eliminated. Sometimes you have to walk by faith. If you want to grow you have to change.

But I’d like to explore the other side of the coin with you. What about those times when change is not for the best? How do you know if it’s the right thing to do or not? Here are five questions to help guide you through the decision-making process.

Does the change compromise your core values?

Your core values are a reflection of who you are and every decision your organization makes flows out of these values. If the change you are considering in any ways compromises your values then change would not be advisable.  If on the other hand they support and strengthen those values then proceed.

Does the change compromise your integrity?

At the end of the day your core values and integrity are the two most essential things you have that drive your business and the way in which you do it. If the proposed change you are considering compromises your integrity then the answer is a no-brainer. Don’t do it.

Does the change add value or subtract value?

Your success has been tied in large part to the value and service you have provided to others. If this change idea you have is going to subtract value in any way to your employees or to those you serve then perhaps it’s not the best change decision. Is there not a better way to move forward?

Does the change pass the smell test?

What is the underlying motivation for making this proposed change? Is it primarily a political one? Has it been hastily presented? These can be and usually are red flags that should not be overlooked. If it does not pass the smell test then chances are then the change idea is not a good idea.

Does the change inspire and call forth the best from your team?

Not all change is welcomed nor is it easy to execute. But you will know it is right when the enthusiasm of the buy-in far exceeds the negativity of the change. When your team has been inspired, challenged, and embraces this change then you know you have made a good decision. If the opposite is true then you may want to pivot and consider other options.

It was George Bernard Shaw who said, “Progress is impossible without change, and those who cannot change their minds cannot change anything.” Welcome change, embrace change, and desire change. But at the end of the day, make sure it’s the right change.

What do you say?

 

© 2014 Doug Dickerson

* This is a “Best Of” column that was originally posted in 2013. I will be out of the country April 6-11 on a trip to Costa Rica. The “Leadership Minute” columns will return when I get back! 

 

I invite your feedback!

1. What is your greatest struggle with change?

2. What are two or three action steps you can take today to foster positive changes in your life?

 

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