No Small Roles

Do you wish to rise? Begin by descending. You plan a tower that will pierce the clouds? Lay first the foundation of humility. -St. Augustine

“There are no small roles, only small actors.” This famous line was spoken by Konstantin Stanislavski, “the father of modern acting”, who required actors who performed in his theatre productions to engage their roles with equal commitment, whether they were lead actors with large roles or supporting actors with few lines or no lines at all.

While seen as a sign of accomplishment to land a leading role in acting, one can’t overlook the smaller or supporting roles that can make a movie a success. 

A list compiled at StudoBinder.com lists the Academy Award winners for best-supporting actors. Included on the notable list are Brad  Pitt (Once Upon a Time…in Hollywood), Christian Bale (The Fighter), Heath Ledger (The Dark Knight), George Clooney (Syriana), Robin Williams (Good Will Hunting), Tommy Lee Jones (The Fugitive), Jack Nicholson ( Terms of Endearment), and Jack Lemmon (Mister Roberts), just to name a few. 

When you look at the list of award winners for supporting actors, no one would look upon their respective acting careers in a lesser light due to winning best supporting actor. They are all distinguished in their own right for their contributions not only to those respective films but to the lead roles they’ve starred in since. 

Embracing the mindset of no small roles is critical to the success of any business or organization that looks to make a difference. Nowhere is this more needed than in its approach to leadership. Inside many organizations is an unspoken competition to see who can get the leading roles, be the star of the show, and do whatever it takes to have the spotlight shine on them.

What’s needed is a casting call – a casting call for supporting leaders whose only motivation is what’s best for the team. 

But how do you find such leaders with this mindset? Is it even possible? How do you build a culture where everyone embraces their respective roles for the good of the team? Here are a few ways to begin.

Cast the vision often and the importance of every role

A no small role mindset begins when everyone understands the significance of their role and why their contribution matters. When you make this a priority it builds a sense of pride that everyone is contributing to a cause and purpose that matters and without them, it wouldn’t happen. 

Cast the expectations

Just as Stanislavsk demanded the best of every actor, regardless of the role, so too must you make expectations clear within your organization. A clear vision followed by clear expectations puts everyone on the same page and the possibility of success more attainable. Click To TweetThis can only work when egos are set aside and only what’s best for the team is embraced.

Play your best role

Not everyone will have the lead role, but everyone has a role to play. Attitudes matter, communication matters, trust matters, and commitment matters. These are the roles that when played with conviction will set your team apart from the rest. 

Final Thoughts

Understanding that there are no small roles is essential in leadership. Every role is important and every role matters. As does every person. It’s when everyone knows it and gives it their all that teams can reach their full potential.

 

©2022 Doug Dickerson

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Leadership Lessons From The G.O.A.T.

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Losing is no disgrace if you’ve given your best. – Jim Palmer

The Cinderella ending of Tom Brady’s playoff run with the Tampa Bay Buccaneers is not the one he wanted. But with class, he played the hand he was dealt. Will he retire from the game? By the time you read this, we may have our answer.

My intention here is not to stroll down memory lane detailing all of the highlights of his remarkable career. There’s not enough time or space here to do that. His accomplishments speak for themselves.

Any player can give glowing remarks after an incredible come from behind win or other such accomplishment and look good. But how you handle the disappointment of a loss is more revealing. 

After the defeat of the Buccaneers to the Rams in the recent playoff game, Brady took to his Instagram page to comment about the loss. In doing so, he gives us a few lessons in leadership that transcend the game. 

Allow me to break down those leadership lessons taken from his post. I believe these lessons can benefit any leader regardless of your profession.

Gratitude

“…but this week, all that is on my mind is the gratitude I have for this team and the fans that have supported us…”

In this statement, Tom Brady brings to the forefront a leadership characteristic all can emulate. When you lead from a heart of gratitude it speaks volumes about your character. The lesson here is simple but profound – no one does it alone.

Brady rightfully acknowledges his teammates and fans for their support. He acknowledges that when everyone comes together and works hard then great things can happen. A heart of gratitude and humility is refreshing coming from a player the caliber of Brady especially after a loss. 

Hard work pays off

This year has been incredibly rewarding personally and professionally and I am appreciative of everyone who worked their ass off to help our team achieve so much.”

Simply put, Brady is acknowledging the obvious – hard work pays off. When everyone is invested and willing to work hard and make the sacrifices to achieve great results, it’s a humbling experience. Even though the season ended sooner than he and the rest of the team would have liked, he acknowledged everyone’s efforts and did not blame anyone for the loss. It was a total team effort that was characterized by hard work and determination. 

Hard work and self-discipline have always been hallmarks of Brady’s career, even in the offseason. When a leader or athlete like Brady is the one who sets the bar, it lifts everyone to a higher standard and he gives credit where it’s due. 

Keep everything in proper perspective

“ I always want to win., I think that’s pretty apparent by now, but that doesn’t mean I equate losing to failure, especially when you go out fighting the way we did.”

Brady’s quote here is leadership gold. When you understand that losing one game does not equal failure it’s a game-changer.

In his book, Failing Foward, John Maxwell writes, “ The difference between average people and achieving people is their perception of and response to failure.” Brady’s ability to see in this light indicates that he clearly understands the difference.

Click here to order the book

 

 

Final Thoughts

Tom Brady demonstrated that winning is not characterized by the final score of a game. He showed that some things are more important – like living with gratitude, working hard, and keeping everything in proper perspective. 

 

©2022 Doug Dickerson 

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When Leadership Gets Squirrely

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Some people are like clouds. When they go away, it’s a brighter day. – Anonymous

I have to start this with a disclaimer. I am not a hateful person. I was raised better. So here goes my confession – I hate squirrels. I hate them with a passion. I have on occasions questioned God as to the reason for their miserable existence. But, I digress.

You see, one of my great joys is birding. I have somewhat of a bird sanctuary in my backyard at home. I love the beauty and majesty of the many birds that visit the feeders every day. They are beautiful creatures and it brings me a great deal of satisfaction to feed them and to create space for them in my yard.

But, I hate squirrels. 

I hate having to chase them away from the feeders. I hate having the “experts” in the specialty stores recommend me to buy their guaranteed product that will keep them away. They don’t. Squirrels are a nuisance of the highest order. 

Hang around in leadership long enough and you will run into squirrely characters. Over the years, I’ve come across plenty. Who are these squirely characters you have to contend with in leadership? In what ways are they like the menacing squirrel? Here are a few examples.

They are self-serving

At times in your organization, you will run across people who are self-serving. They make decisions based entirely on what’s good for them. Typically, these people have hidden agendas that over time become not so hidden. Then one day you have that aha moment and you realize that everything that they have been doing has only had one benefactor-themselves. Like the squirrel, they take what they want and leave the rest with no thought to the consequences.

They stick together and sow discord 

Negative people tend to attract negative people in the same way positive people attract positive people. It’s one of the reasons why attitude is so important. Left unchecked, this pact of negative influencers can grow like cancer and pull everyone down. This is not to say every organization has this pact within it, but most have at least one. And so long as there is one sympathetic ear then there’s the potential for disruptions in the morale of your organization.

They are indecisive – until they aren’t

Have you ever seen a squirrel try and cross the road? They zig-zag back and forth in either direction until they finally dart across the road before they meet their demise. Sometimes in your organization, you will run across those squirrely and indecisive leaders who can’t seem to make up their mind. Their ability to lead is hindered by the obvious fact that they don’t know where they are going or why. This, of course, only frustrates the dynamic of the organization due to a lack of leadership skills which makes everyone else want to pull their hair out. 

They destroy to get what they want

Over the years, I’ve had more than one bird feeder destroyed by squirrels. It’s just what they do to get to the seed. In every good, efficient, and profitable organization there are a group of dedicated and committed people who have the buy-in and determination to bring their vision to life and succeed. And then there are those squirrely people who are only in it for themselves and what’s good for them. And unfortunately, they will cause more harm than good until they are dealt with. 

Final Thoughts

Shakespeare

Sometimes when I see a group of squirrels in my yard, I call for my dog, Shakespeare. It’s a fun little activity as he anxiously waits for me to open the door while channeling his inner Mufassa with all of the energy his seven-pound Morkie body can muster. Then it happens – he charges through the door to defend his yard. The chase is on! It ends almost as quickly as it begins – the squirrels win again!

But in real life, it’s not as easy, and it’s certainly not amusing. Too much is at stake. As a leader, you will be surrounded by people who bring you joy and delight like the birds. They are pleasant to be around and are good team players. 

And then you have a few squirrels.

Next week, I will devote this space to how we deal with those squirrely people and help you see your path forward. 

Until next week, keep feeding the birds. It’s worth it.

 

©2020 Doug Dickerson

 

 

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Harnessing the Power of Common Ground

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No one can whistle a symphony. It takes a whole orchestra to play it. – H. E. Luccock

I read a story about a family in New York who intended to raise cattle, so they bought a ranch out West. When their friends visited and inquired about the ranch’s name, the would-be rancher replied, “I wanted to name it the Bar-J. My wife favored Suzy-Q. One of the sons wanted the Flying-J while the other liked the Lazy-Y. So we’re calling it the Bar-J-SuzyQ-Flying-W-Lazy Y.

“But where are all your cattle?” the friends asked. The would-be rancher replied, “None survived the branding.”

While the story does have a humorous component to it, the sad reality is that this scenario plays out on a regular basis all the time. It doesn’t happen on a ranch. It happens in businesses and organizations where its people have failed to find common ground. 

In his book, The Leader’s Greatest Return, leadership expert John Maxwell states, “You need to find common ground with potential leaders, which is less about ability and more a function of attitude.” He’s right. 

But why is common ground so hard to find and maintain? Here are a few reasons that quickly come to mind.

  • Individual agendas  – We want it done our way and we are not willing to bend
  • Unchecked ego’s – We think it’s all about us 
  • We have unhealthy relationships – We view each other as competitors rather than colleagues. Internally there’s an us vs. them mindset that’s killing the culture.

Finding common ground is but a beginning to building deeper and healthier relationships within your organization. It’s where trust, loyalty, and respect are established. With it, the sky’s the limit. Without it,  you’ll always be scratching your head trying to figure out why you’re stuck and not making progress. 

So how do you find common ground? It’s not as complicated as you might think. Here are a few suggestions.

Ask more, talk less (this is where the buy-in happens)

One way to harness the power of common ground is to ask questions. Seek out feedback from all sectors of your organization. The more you ask, the more you will know. That much is a given.

But by asking questions you are also inviting more buy-in and participation from your people. Finding common ground is a discovery that begins simply by talking less and asking more. 

Seek first to understand (then be understood)

The difference between a smart leader and a not-so-smart leader is that the smart one wants to understand others before being understood. Click To Tweet As a leader, when you invest the time to get to know your people – what makes them tick, understand on a deeper level what they do, how they do it, and why – then it opens up a whole new level of understanding for you as a leader.

Also in this is your ability to understand their needs on a more personal level. It’s not just about knowing their requests or their frustrations, but why it matters and is so important to them. When you seek to understand, you are laying a strong foundation of common ground.

Prepare the path (to a brighter future)

It’s not an uncommon desire on the part of a lot of people to want the path cleared for them. But when you prepare your people for the path then they can tackle any obstacle that arises on it. This is done when you and your team have found common ground.

When your people, at every level, are empowered, trusted, given the ability to make decisions in real-time, it’s a game-changer. Click To TweetThis can only happen and be successful when you’ve dealt with individual agendas, unchecked ego’s, and have built healthy relationships. It’s a must if you want your team to share common ground. 

Final Thoughts

Harnessing the power of common ground can transform your organization when you approach it with a humble attitude and right mindset. Your people will learn the value of being on a team with a purpose. As a leader, you’ll be pleasantly surprised to learn that it’s not about you. 

Common ground is a game-changer. Find it. Protect it. Live it.

 

©2020 Doug Dickerson

 

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7 Things You Can Do To Move Your Team Forward

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In any team sport, the best teams have consistency and chemistry. – Roger Staubach

In the past few weeks, I have shared a series of articles devoted to helping employees and leaders understand each other better. While it was not a comprehensive list, it does shed light on some of the most common complaints from each respective side.

In case you missed it, allow me to share, without comment, the two lists with you: 

7 things you do as a leader that your team can’t stand:

  1. You are out of touch with your people
  2. You don’t communicate values and vision
  3. You don’t have their backs
  4. You don’t call out bad behavior
  5. You don’t empower your people
  6. You don’t easily change
  7. You don’t realize that everything rises and falls on leadership

7 things you do that your leader can’t stand:

  1. You are not a team player
  2. You play politics
  3. You point out problems, provide no solutions
  4. You don’t go above and beyond what’s required
  5. You don’t take risks
  6. You stop growing and learning
  7. You don’t lead yourself well

The respective lists are not meant to pit one side against another. They are, however, meant to create dialogue to help you build bridges that get you talking with each other. So how can leadership and employees be more mindful of each other? Here 7 paths forward.

  1. See yourself for what you are – a team, not combatants

So long as either side reads through the previous lists with a “see, this is how they are screwing things up for us,” attitude- then going forward as a unified team will always be out of reach. If either side sees the other as nothing more than combatants to be conquered then where is the team chemistry you need to go forward and be successful? As long as it’s an “us vs. them” mentality, the path forward will be long and hard. Everything rises and falls on trust. You must protect it at all costs.

  1. Take ownership of your actions

It’s just too easy to point fingers and lay blame at the feet of those you don’t like or get along with. It’s time to get past that and think of what’s best for the team. Is your attitude moving the team forward or holding it back? If not, then before pointing the finger at someone else, look first in the mirror and figure out why. So long as you think it’s all about you then you are hurting more than helping.

  1. Change your perspective

Admittedly, too many leaders are out of touch with what’s going on in their respective organizations. Maybe they’ve lost touch with what it’s like day to day in the trenches. Perhaps those on the front lines don’t truly appreciate the voluminous amount of work that goes unnoticed to keep things operating. Either way, it’s fixable. Both sides should begin moving toward one another and open up better avenues of communication and understanding. When you see what’s going on from the other person’s point of view, things can look a lot different. Do it.

  1. Stake your claim to your culture, pave your path to the future you want

If you had the opportunity to create the ideal culture in which you woke up with anticipation about going and being a part of something greater than yourself, that brought you and your colleagues genuine enjoyment, where everyone rose to the challenge, had each other’s backs, and went the extra mile to get there- what would that look like for you? The future you want begins with the culture you build and everyone must build it together. Click To Tweet

  1. Hold each other accountable

If you are going to move forward as a team, then every area that affects team performance must be held to account. From the bottom line, attitudes, behaviors, culture – everything must be on the table. If it impacts the organization, it must be evaluated for its contribution.

  1. Be willing to pivot

Teams that struggle to move forward do so because at times they’re stuck in the past, people are too attached to defending their own agendas and is otherwise not receptive to new ideas. Click To Tweet The mantra of “this is the way we’ve always done it” is nothing more than a eulogy to your success. Everyone must be willing to abandon business as usual and look for new and innovative ways to move forward. So long as you are unwilling to change you run the risk of being stuck where you are.

  1. Never stop growing leaders

Many things will contribute to the growth of your organization. But everything will rise and fall (to borrow the phrase from John Maxwell) on leadership. It’s as your organization develops leaders and adopts a leadership mindset that you will begin to chip away at all the negatives that each side points to as the reason for the team not moving forward. Raise up, leaders. Develop leaders. Grow your organization.

The consistency and chemistry of your team take hard work, commitment, and resolve. Be all in with your level of commitment and lead with integrity and you will all move forward together.

 

©2019 Doug Dickerson

 

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7 Things You Do That Your Leader Can’t Stand

The cost of leadership is self-interest. – Simon Sinek

In this space last week, I wrote about The 7 Things You Do as a Leader Your Team Can’t Stand. It was an attempt to pull back the curtain and look at the things that you do as a leader your people struggle with.

As promised, this week the script is flipped. It’s time to take a look at the things that people in the organization do that the leader can’t stand. It’s only fair considering the number of people who at one time or another have said they work for an idiot.  

Keep in mind, the observations from this article including the one from last week are not designed to be used as ammunition to go after one another. It’s designed to put into context the necessity of a greater conversation that’s needed. Next week, I will devote this space to how both sides can come together, work through these issues, and be a stronger organization.

So what are the seven things you do that your leader can’t stand? Just like last week, this isn’t an exhaustive list but represents some of the more common ones.

  1. You are not a team player

This one thing will irritate your leader quicker than anything else. When the reality or the perception is that you do what you do more for the benefit of yourself than for the benefit of the team it will rub your leader the wrong way. You have little credibility when railing against your organization or leader when all of your actions demonstrate that you are using them for your own gain. Team players lift their leader, their peers, and thus, the entire organization. Click To Tweet

Your leader can’t stand your self-centeredness.

  1. You play politics

When you elect to engage in the office politics game it’s a demonstration that you have lost your focus and calls your motives into question. What your leader needs is not your skill at manipulating others but your ability to empower others. Your leader needs people on the team who are more concerned with reaching their goals and lifting those around them to do the same. Playing politics to get your way or get ahead is the lowest form of leadership.

Your leader can’t stand you stirring up dissension.

  1. You point out problems, provide no solutions

I’ve yet to find a perfect organization. Chances are, yours isn’t one of them. But if all you do is point out problems without providing solutions it can be a force of frustration for your leader. Henry Ford said it well, “Don’t find fault, find a remedy.” The next time you have a problem to take to your leader be sure to take a few solutions with you. Simply pointing out a problem means little if you are not willing to be a part of the solution. Click To Tweet

Your leader can’t stand you griping about things you’re not willing to fix.

  1. You don’t go above and beyond what’s required

The ability of your organization to move beyond the level of mediocrity rests with its people willing to go the extra mile to make it happen. But whenever people are not willing to embrace an above and beyond work ethic, it will be hard to rise above that level of mediocrity. So long as people are content to show up and do the minimum amount of work in order to get a paycheck, it will always be a struggle to move your organization forward. Click To Tweet

Your leader can’t stand people who only give minimal effort.

  1. You are not willing to take risks, you play it safe

This is not about taking reckless risks or behaviors that would otherwise put the organizations in jeopardy. But it does demonstrate that you are willing to think outside the box, that you are open to creative solutions, and that you take nothing for granted in terms of where the organization is and where it expects to go. Yet when you had rather play it safe and avoid risks’ then you are not moving the ball forward.

Your leader can’t stand small thinking.

  1. You stop growing and learning

No matter how good you are at doing what you do, there will always be room for improvement and something to learn. As John Maxwell said, “No matter how much it costs you to keep growing and learning, the cost of doing nothing is greater.” What signal does it send to your leader when you stop growing and learning? What do you think he or she thinks of your capacity to be a future leader in your organization if you are not growing and learning?

Your leader can’t stand your limited thinking.

  1. You don’t lead yourself well

In the final analysis, your ability to lead yourself is what matters. You must take responsibility for your personal growth and development. Before fixing everything around you, you must fix what’s wrong within you. So long as you are not leading yourself well you will never rise to a level of effectively leading those around you. Click To Tweet When you invest in your leadership you invest in your future. If your leader sees that you can’t lead yourself then what motivation does he or she have elevating you beyond where you are now?

Your leader can’t stand you not growing as a leader

Now that the 7 things have been named and brought to light on both sides, next week I will look at win-win solutions. It’s time for some conversations. I invite you to join in.

©2019 Doug Dickerson

 

Resources I recommend:

  1. The Ideal Team Player by Patrick Lencioni

Order it here from Amazon

 

  1. The Five Levels of Leadership by John Maxwell


Order it here from Amazon

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7 Things You Do As A Leader That Your Team Can’t Stand

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Laughter and tears are both responses to frustration and exhaustion. I myself prefer to laugh since there is less cleaning up to do afterward. – Kurt Vonnegut

I read a report in Lighthouse of a survey of 1,000 American employees conducted by Michelle McQuaid, which revealed that 65% of respondents would take a new boss over a pay raise.

In the same article, they cited another survey that found that 75% of employees consider their direct manager to be the worst part of their job. Ouch!

Are you surprised by this?

Many factors contribute to the attitudes and behaviors that exist in the workplace. And while every workplace is unique unto itself, I believe there are some common characteristics of leaders, who for better or worse, contribute to the culture of the organizations that they lead.

If you are a leader on any level in your organization, then you need to pay attention to my list of seven things you do as a leader that your team can’t stand. It’s not an exhaustive list, but these are certainly the more common ones. And just to be fair, in next week’s space the script will be flipped so stay tuned.

  1. You are out of touch with your people

Any leader who is worth his or her salt knows that it’s your people who are the stars of the show. Do you know their hopes, their dreams, their fears, their joys, their concerns, their needs? If your people do not believe you are connected to them on any level, then what do you think motivates them to be invested in you as their leader? Click To Tweet

Your team can’t stand being out of sight and out of mind.

  1. You don’t communicate values and vision

The connection of your people to your organization’s values and vision is not transferred to them by a piece of paper framed on the wall in the break room. It’s communicated and transferred from your heart to theirs. Your people need to see the big picture and hear how their part plays a role in attaining it. Your people need a clear understanding of where they are going and why. Click To Tweet

Your team can’t stand being in the dark.

  1. You don’t have their backs

Let’s be clear- loyalty is a two-way street. Your people need to know that you not only believe in them but when the chips are down and the stakes are high, you have their backs. They need to know that you are a leader who is willing to go to the mat for them. You can do this by taking a little bit more of the blame and little less of the credit.

Your team can’t stand being thrown under the bus.

  1. You don’t call out bad behaviors

If you are turning a blind eye or a deaf ear to toxic behaviors and attitudes, then- simply put, you are demoralizing your team. And you can rest assured the good ones whom you can’t afford to lose are probably already looking to make their exit. And why not? If you are not calling out bad behaviors then why should your team place their confidence in you as a leader? What you tolerate you promote.

Your team can’t stand you not having a backbone.

  1. You don’t empower your people

There’s a fine line between being engaged and overreach as a leader. Engaged involves knowing and contributing and then stepping back and unleashing the talents of your people. Overreach is meddling and micromanaging. Sometimes the greatest hindrance to progress isn’t team members not doing their jobs, it’s team members not allowed to do their jobs because they are not empowered by their leader. Click To Tweet

Your team can’t stand you holding them back.

  1. You don’t easily embrace change

Your ability to adapt as a leader is what gives you a competitive edge professionally. The same is true personally. But if you are a leader who is stuck in your ways and you are not able to adapt to your changing environment you are taking away your competitive edge. Your team can’t move forward and remain relevant if you are the last one on board. Click To Tweet In other words, the train will leave with or without you. Don’t give away your competitive edge because you are stuck in a mindset and way of doing things that only served you well twenty years ago.

Your team can’t stand waiting for you.

  1. You don’t realize that everything rises and falls on leadership

This point is attributed to John Maxwell who coined the phrase. But as you read through my list you will see that at the heart of every issue that gives your team grief, at the core, is a leadership deficiency that drives it. While this is problematic, there is a silver lining to be found. You can right the ship and make corrections. But you must put yourself on a leadership track that will help you. In order to lead your people, you must first know how to lead yourself.

Your team can’t stand you not being a strong leader.

You don’t have to be the boss or leader that your team can’t stand. Are you ready to rise to the leadership challenge?

©2019 Doug Dickerson

 

Resources: If you are new on your leadership journey then I’d like to suggest two books for you:

  1. Developing The Leader Within You 2.0 by John Maxwell. Order it here from Amazon

  1. Leaders Without Borders: 9 Essentials For Everyday Leaders by Doug Dickerson. Order it here from Amazon

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What Bees Teach Us About Teams

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Coming together is a beginning. Keeping together is progress. Working together is success. – Henry Ford

It’s been said that bees can show you something about teamwork. On a warm day about half the bees in a hive stay inside beating their wings while the other half go out to gather pollen and nectar. Because of the beating wings, the temperature inside the hive is about 10 degrees cooler than outside. The bees rotate duties and the bees that cool the hive one day are honey gatherers the next.

Who knew that the bee could teach us about the power and function of teams.

Pardon the pun, but there’s been a lot of buzz in recent years about teams and teamwork and rightfully so. Anyone can throw a group of people together and call it a team. But is it, really?

Until the following four characteristics emerge within that group of individuals they will simply remain a group of people struggling for identity, struggling to make sense of what they are doing, where they are going, and what they are accomplishing. Here are the four things we must learn from the bees.

Trust

It stands to reason that if a group people can emerge and gel as a team it will be predicated on trust

The bees trust one another to carry out their duties. Whether those duties are in the hive beating their wings or out gathering pollen and nectar. They depend on each other to get the job done.

One recent survey I read said that 45% of employees say that a lack of trust in leadership is the biggest issue impacting their work performance. So until the issue of trust is settled then those in leadership will continue to struggle. And sadly, so will the team and its ability to perform.

Empathy

Due to the revolving nature of the bees’ duties, they have an understanding of what it takes to get the job done each day. Each knows and understands what the other is going through.

Within your organization, developing empathy goes a long way in building trust and moving the team forward. Everyone’s skills and talents are needed and all must be respected even though not all are the same. Team members need to see the big picture not just through the lens of what they do but in what others do as well. Click To Tweet

Accountability

Bees depend on each other to cool the hive and gather food. If they fail to do their job, someone might just get stung!

In his book, The Five Dysfunctions of a Team, Patrick Lencioni says, “Great teams do not hold back with one another. They are unafraid to air their dirty laundry. They admit their mistakes, their weaknesses, and their concerns without fear of reprisal.” And this is the secret sauce of how teams work. They hold each other accountable.

Without accountability, your team will flounder and miss the mark. It’s when you embrace it, as painful as it can be at times, that you will come to understand the power and potential of your team. Click To Tweet

Mutual respect

When team members begin to trust one another, develop empathy, hold one another accountable, then they can move forward with mutual respect.

When you look at your fellow team members not as competitors but as colleagues, you can then harness the power of teamwork. Don’t let petty office politics or gossip ruin what could otherwise be the making of a well-performing team. Click To Tweet

When you come together possessing these qualities you can move from being a group of people that look like a team to actually being one. If the bees can do so can you!

©2018 Doug Dickerson

Coming in January 2019 – A brand new four-session workshop I facilitate with the purpose of bringing your team together, having intentional conversations in order to clarify values and get your team members off the sidelines. Watch for more details in the coming weeks!

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Six Reasons Why You Want Diversity On Your Team

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Diversity: The art of thinking independently together. – Malcolm Forbes

That diversity is at the forefront of importance in the business community is an understatement. It’s as much a part of the conversation now as it’s ever been. Yet sadly, there are still some who are slow to understand the benefits of a diverse team.

Writing for Teamable, Melissa Suzuno highlights some impressive statistics as it relates to diversity and inclusion on your leadership team. Here are a few of her findings: 67% of candidates want to join a diverse team, 57% of employees want to prioritize diversity, inclusive companies enjoy 2.3 x higher cash flow, 35% of diverse companies outperform homogeneous ones, and 70% are more likely to capture new markets.

As impressive as these statistics are, it leads us to the questions- why are some organizations still slow in embracing diversity on their teams? We would like to offer six reasons why you should.

To create new margins for growth and opportunity.

Any organization seeking to expand its growth and opportunities should see diversity and inclusion as the starting point. Click To TweetDiversity on your team creates the margins you need to make that happen. With greater diversity and inclusion comes a larger net, greater reach, greater potential, and more success. It’s a leader’s secret sauce that’s really not a secret at all. It’s the lifeblood of your organization.

To eliminate stagnant thinking

Nothing will sink an organization faster than a group- think mentality and stagnant thinking. When creativity is waning or gone, and everyone is thinking alike you’ll soon discover no one is really thinking at all. Diversity allows you to challenge old assumptions and creates more options. Stagnant thinking says, “this is the way we’ve always done it”, while diversity says “we can and we will do better”. Diversity of thought and ideas gives you leverage that will elevate you to the next level. Embrace it!

To maximize our potential for success- the more voices at the table, the stronger we are.

Organizational leaders need to understand that the more voices you have at the table the stronger you will be. Click To TweetThose same few voices will continue to deliver those same predictable decisions. The expansion of creativity and diversity of ideas will only come to fruition with the inclusion of more people who can contribute to your organization’s success.

To take ego out of the equation

If you lack diversity on your team, chances are you have surrounded yourself with ‘yes’ men. This is great for your ego, but disastrous for your business. We all have blind spots, areas where we cannot see clearly. Diversity on your team gives you access to the resources that help bring your blind spots into focus.

To enhance buy-in

If you lack diversity on your team, you will struggle to get widespread buy-in for your ideas and solutions. We all want to feel like we have some control over our work environment. Diversity on your team allows input from a variety of perspectives and provides a sense of inclusion in the process. Buy-in eliminates the “us vs. them” mentality and fosters more of a “look at what we did” pride. Click To Tweet

To promote engagement

If you lack diversity on your team, you will promote an ‘us’ versus ‘them’ mentality. We all want to feel like we are making meaningful contributions at work. An ‘us’ versus ‘them’ mentality is the enemy of engagement. Diversity on your team breaks down a perceived division and inspires employees to become engaged in making positive contributions to your organization.

Valuing and promoting a diverse team environment in your business benefits you as the leader, your employees, and the organization as a whole. This diversity creates new margins for growth and opportunity, eliminates stagnant thinking, maximizes the potential for success, takes ego out of the equation, enhances buy-in, and promotes engagement. As Malcolm Forbes stated in the above quote, the ultimate definition of diversity is “… thinking independently together.” No organization can stand on firm footings without it.

©2018 Doug Dickerson and Liz Stincelli

Liz Stincelli is an Employee Advocate, Leadership Consultant, Author, and Speaker. Learn more about Liz Stincelli at http://www.stincelliadvisors.com/

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What’s Wrong With (Always) Being Right?

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Doing the right thing isn’t always easy-in fact, sometimes, it’s real hard- but just remember that doing the right thing is always right. – David Cottrell

In my many years in leadership, some of the most annoying people I come across are those whom, no matter the circumstance, are always right. They always have a ready excuse, an ‘out’ when things go wrong, it’s never their fault. They are always right. Chances are you’ve met one or two of these people along the way yourself.

Then you have the ‘know it all’ – that one person who’s the in-house ‘expert’ about everything. They would choose an ‘I told you so’ moment over ever admitting they were wrong about anything- even if it adversely affected the organization. (If this type person exists in your organization they are toxic, and you must deal with them).

Here’s the rub- people hate being wrong. I get it. We like to be at our best, do our best, but at the end of the day, we are mere mortals. We screw up. And we don’t know everything. So how do you guard yourself against ever developing this kind of an attitude? Here’s some food for thought.

Acknowledge your limitations

You bring a certain depth of skill and knowledge to your workplace. It’s great that you are highly trained in your area of expertise and contribute to the good of the team. You do your best to add value to your organization.

But a dose of reality is necessary if you desire to be an effective leader. While your expertise can be strong in one area, chances are you are not an ‘expert’ in every area. That’s why you have to listen, collaborate, and tap into the skills of your colleagues and defer to them. A lack of self-awareness on your part doesn’t change what others know and what you fail to admit. You don’t know everything so quit acting like it.

Focus on doing right, not always being right

When you make the shift from always ‘being’ right to ‘doing’ right, it will significantly change your leadership. It will change the way you look at things – and it will actually be a liberating force in your life. The self-imposed pressure of always being right frees you up to do right. It’s a game changer in many regards.

Let’s be real – it’s when you focus on doing right that you will experience growth in your leadership. It’s a mark of maturity. With nothing to prove and no compulsion to always be right, you can now focus on more important things like being a servant leader instead of protecting your ego.

Be humble and teachable

Personal growth and development will rarely happen within the ‘know it all’ or ‘always right’ bubble or mindset. There’s no room for it. Not because there’s nothing more to learn, but because this person believes that he or she is already there. It’s a dangerous mindset to have as a leader.

In Proverbs 19:20, the writer says, “Listen to advice and accept instruction, that you may gain wisdom in the future”. For the sake of your own personal development, and those whom you lead, be teachable and walk humbly. None of us have arrived and there’s a lot of people depending on us to realize it.

 

© 2017 Doug Dickerson

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