Four Keys to a ‘Yes Face’ Attitude

attitude

What you do when you don’t have to will determine what you’ll be when you can’t help it – William D. Hersey

In his book, The Grace Awakening, Charles Swindoll tells a story about Thomas Jefferson and a group of companions who were travelling across country on horseback. They came to a river which had left its banks because of a recent downpour. The swollen river had washed the bridge away. Each rider was forced to ford the river on horseback, fighting for his life against the rapid currents.

The very real possibility of death threatened each rider, which caused a traveler who was not part of their group to step aside and watch. After several had plunged in and made it to the other side, the stranger asked President Jefferson if he would ferry him across the river. The president agreed without hesitation. The man climbed on, and shortly thereafter the two of them made it safely to the other side.

As the stranger slid off the saddle onto dry ground, one in the group asked him, “Tell me, why did you select the president to ask this favor of?” The man was shocked, admitting he had no idea it was the president who had helped him. “All I know,” he said, “is that on some of your faces was written the answer ‘No,’ and on some of them was written the answer ‘yes’. His was a ‘yes’ face.

Maintaining a ‘yes face’ attitude can be challenging, even for the best of leaders. How do you have a ‘yes face’ when surrounded by ‘no’ attitude mindsets? Here are four keys to get you started.

Daily Choices

Your attitude is one of your strongest leadership assets. It will make you or break you. Not only will it set the tempo for how your day goes but often it will be the thermostat by which others adapt around you. You cannot prevent the unexpected nor can you wave a magic wand to make all the jerks you deal with go away. But when you choose to rise above it then the ‘no face’ attitudes can’t touch you. Each day you have to decide that you will have a ‘yes face’ attitude regardless of what comes you way.

Good Company

The company you keep is one of the most important decisions you will make as a leader. Many people will occupy space in the margins of your day. It can be vendors who come and go, temps in the office, or other people you may not regularly have contact with who carry with them a ‘no face’ attitude. But the company you keep; especially your inner circle will reflect your ‘yes face’ attitude and quite possibly will have it themselves. Be careful who you let in and never hesitate to make adjustments. The company you keep should reflect the same attitudes and values that you expect as a ‘yes face’ leader.

Quiet Confidence

The confidence you possess and portray as a leader is the byproduct of a ‘yes face’ attitude that is indicative of your strength. The signal of a ‘yes face’ attitude is how people in your organization get the confidence they need to move forward. Jefferson’s confidence is what caused the stranger to desire to ride across the river with him. Your confidence is what will cause others to want to be around you. Never underestimate nor neglect the value of quiet confidence as part of your leadership skill set. Give your people the example they need. Lead with quiet confidence and let your ‘yes face’ attitude shine.

Uninhibited Courage

Leadership is not for the faint of heart. When you lead with uninhibited courage you are signaling that your passions run deep, your values are clear, and your purpose is resolute. The courage of a ‘yes face’ attitude is defined not by the lack of challenges or obstacles but by an attitude and determination that will face them down. Courage will take you farther, enable you to accomplish more, and give you a competitive edge to succeed.

A ‘yes face’ attitude will not give you immunity from problems or aggravations, but it will give you the right frame of mind to face and overcome them. Choose a ‘yes face’ attitude and elevate your leadership competency.

Do you have a ‘yes face’ attitude?

© 2013 Doug Dickerson

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If you enjoy reading Doug’s leadership columns you will especially enjoy reading his books, Leaders Without Borders & Great Leaders Wanted. Visit Doug’s website at www.dougsmanagementmoment.blogspot.com to order your copies today!

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Leadership Minute: Be Thankful

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Sometimes we need to remind ourselves that thankfulness is indeed a virtue – William Bennett

We all know that leadership can be hard. It can take a toll that most don’t see and even fewer would understand. But at the end of the day why not take pause and count your blessings and to reflect on the things you can be thankful for. Today you can be thankful for your faith, your family, your health, and even though you may be going through a tough spot you can take courage in knowing that you do not walk alone. A leader with a grateful heart will always be in demand.

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If you enjoy reading the Leadership Minute you will especially enjoy reading Doug’s books, Leaders Without Borders & Great Leaders Wanted! Visit Doug’s website to order your copies today.

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The Management Moment Radio Show: Four Ways to Lead Through Conflict

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Recruitment Coach recently reported on the negative impacts of workplace conflict. According to their findings workplace conflict leads to increased staff turnover and absenteeism. Their Employee Development Systems survey found that 81% of HR professionals had seen employees resign as a result of conflict, and 77% have noticed increased absenteeism, resulting in increased business cost.

In this timely broadcast Doug will lay out four ways to lead through conflict. These are simple yet practical tips that can help raise awareness and put your organization on a pathway of turning negative energies and conflict into positive energies that can make your organization more peaceful and profitable. Don’t miss this special broadcast!

Click here to listen to the On Demand replay: Four Ways to Lead Through Conflict

 

 

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Leadership Minute: Daily Attitudes

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The remarkable thing is, we have a choice everyday regarding the attitude we will embrace for that day. – Charles R. Swindoll

The disposition of the leader in any organization is important and the stakes are always high. Smart leaders know that leadership is not easy. Effective leaders know how to utilize the power of a positive attitude to be effective. When you learn how to manage your attitude you are well on your way in becoming the type of leader that others readily look to who brings stability to the organization. When your attitude is right there are few things that can keep you down. Keep it positive!

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If you enjoy reading the Leadership Minute you will especially enjoy reading Doug’s books, Leaders Without Borders & Great Leaders Wanted! Visit Doug’s website to order your copies today.

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The Management Moment Radio Show: The 5 Rules of the Blame Game

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One thing that will drag your organization down is when your team members engage in the blame game. How you handle it as a leader is important. The blame game is easy to play and in the end serves no meaningful purpose. But if you want to grow as a leader and move your organization forward and create a culture of excellence then it’s going to require a different mindset in order to pull it off.

In this broadcast Doug will share the 5 Rules of the Blame Game that can help you navigate your way forward. These rules are designed for you as a leader to step up your leadership and for your team to learn why the blame game is so counterproductive. The 5 Rules of the Blame Game will help you chart a new path forward. What would you add to the list?

Click the link below to listen to the On Demand replay of this program.

The 5 Rules of the Blame Game

 

 

 

If you enjoy Doug’s inspirational leadership columns you will especially enjoy reading his books, Leaders Without Borders & Great Leaders Wanted! Visit Doug’s website at www.dougsmanagementmoment.blogspot.com to order your copies today.

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Leadership Minute: Things Worth Remembering

Remember

We won’t remember the things that came easy; we’ll remember the things that came hard. We’ll remember the miracles on the far side of ‘long and boring”. – Mark Batterson

When you look back over the span of your life and see where you are today what do you see? No doubt you wear a few battle scars you received on your journey. But the most important things you will remember are not necessarily the things that came easy for you. As leaders few things come easy. But you can take pride in knowing that you are where you are today because you chose the hard paths and fought the good fight in faith knowing the rewards would be worth the sacrifices. Remember where you came from. Celebrate where you are. Look to the future with confidence.

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If you enjoy reading the Leadership Minute you will especially enjoy reading Doug’s books, Leaders Without Borders & Great Leaders Wanted! Visit Doug’s website to order your copies today.

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Leadership Minute: Good Graces

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I seek constantly to improve my manners and graces, for they are the sugar to which all are attracted. – Og Mandino

It is one of the most essential leadership skills that many overlook. Good manners and graces are an essential part of your leadership style. Common courtesies and etiquettes speak of the value that place in others which flows out of your self-esteem. Remembering to employ them on all occasions will cause others to hold you in high regard by which you will long be remembered. People like to know that you care and this is one simple way to show it. Be kind. Be courteous. Show your manners.

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If you enjoy reading the Leadership Minute you will especially enjoy reading Doug’s books, Leaders Without Borders & Great Leaders Wanted! Visit Doug’s website to order your copies today.

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Leadership Minute: You’ve Come Too Far

giveup

I’ve worked too hard and too long to let anything stand in the way of my goals. I will not let my teammates down and I will not let myself down. – Mia Hamm

Your success as a leader is the result of hard work and determination. The path has been paved with long hours of sweat equity and sacrifices you made to be where you are today. Your determination to not let your teammates down or yourself is the result of your all-in dedication and resolve. Don’t allow any setback or discouragement to prevent you from running your race. You are too strong, too talented, and have come too far to quit! Your destiny is within reach!

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If you enjoy reading the Leadership Minute you will especially enjoy reading Doug’s books, Leaders Without Borders & Great Leaders Wanted! Visit Doug’s website to order your copies today.

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Lighten Up: Leading is Half the Fun

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Have you not learned great lessons from those who rejected you, and braced themselves against you, or disputed the passage with you?  -Walt Whitman

A story is told of a boy who asks his father to explain the difference among irritation, aggravation, and frustration. The dad picked up the phone and dialed a number at random. When the phone rang he asks, “Can I speak to Alf, please?” To which the person on the other end of the line said, “No! There is no one called Alf here.” Then, they hung up. “That’s irritation,” said the Dad.

Then he picked up the phone again and dialed the same number; once again asking for Alf a second time. This time the irate answerer replied, “No, there is not anyone here called Alf. Go away; if you call again I will call the police.” “That’s aggravation,” commented the Dad.

“Then what is frustration?” asked the son. The father picked up the phone and dialed the same number a third time: “Hello, this is Alf. Have I received any phone calls?”

While there are many rewards to leading, the story reminds us that irritation, aggravation, and frustrations do come our way. Your challenges may not come in the form of a prank call as illustrated in the story, but if you hang around long enough you will experience those wide range of emotions that will confront you as a leader.

Will Rogers said, “Do the best you can, and don’t take life too serious.” While the demands of leadership are many and much is riding on the decisions you make; it is important to be reminded to lighten up. Here are three observations about leaders who are wound too tight. Are you one of them?

A leader wound too tight is not flexible.

I have met leaders over the years that were wound so tight that the least amount of resistance would overwhelm them. Tony Robbins said, “Stay committed to your decisions, but stay flexible in your approach.” This is practical wisdom that can save you a lot of aggravation.

A leader’s ability to be flexible is reflective of one who understands that conditions change, the unexpected happens, and that you can take it in stride. As you demonstrate flexibility to changing conditions it will send the message throughout your organization that you can roll with the flow and it is possible to bend. If things do not go according to plan today; lighten up, tomorrow is a new day.

A leader wound too tight can’t grow.

If a leader can’t adapt to his or her circumstances it will be hard for those around him as well. Eleanor Roosevelt said, “People grow through experience if they meet life honestly and courageously. This is how character is built.” A leader wound too tight is restricted in many ways least of which is his ability to think clearly, include others, and provide the emotional strength needed in times of testing.

As a leader you need an outlet that will give you balance in your daily life. This should include a healthy diet and exercise, a network of friends who can give you perspective, and a faith that will give you courage to put your frustrations into more capable hands. As you lighten up you can go up.

A leader wound too tight will eventually snap.

Let’s face it; at one time or another we’ve all reached the snapping point. You may be there now. The Greek philosopher Democritus said, “The person who can laugh with life has developed deep roots with confidence and faith-faith in oneself, in people and in the world, as contrasted to negative ideas with distrust and discouragement.” What about you? Have you learned to laugh?

Irritation, aggravation, and frustration is part of leadership; a part of life. But as you go through these times it is important to understand this one thing – you go through them. What you go through is not always a choice, but how you go through it is – lighten up.

Are you wound too tight?

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© 2013 Doug Dickerson

* This column is featured in my book, Great Leaders Wanted! and is one of the many inspirational columns you will read when you order your copy today.

 

 

If you enjoy reading Doug’s leadership insights you will especially enjoy reading his books, Leaders Without Borders & Great Leaders Wanted! Visit Doug’s website at www.dougsmanagementmoment.blogspot.com to order your copies today.

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Leadership Minute: Little Things

change

Things don’t have to change the world to be important. – Steve Jobs

Is it possible to do important things without changing the world? I believe it is. The problem for some aspiring leaders is that they think they will never measure up to false expectations if what they do doesn’t change the world. Here’s the leadership tip: don’t worry about changing the world. In the long run what’s important is not what you do but who you are. You can change your world without changing the world. And once you learn that you will be much happier. And that’s important.

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If you enjoy reading the Leadership Minute  you will especially enjoy reading Doug’s books, Leaders Without Borders & Great Leaders Wanted!  Visit Doug’s website to order your copies today.

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Website: www.dougsmanagementmoment.blogspot.com

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Doug is available to speak for your business, civic, or church group for leadership development and keynotes. Email Doug for more information at [email protected]

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