Four Attributes of Calm Leaders

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I’ve always had a duck personality. Calm above water, feet going crazy below. – K. Flay

A man in the supermarket was pushing a cart which contained, among other things, a screaming baby. As the man proceeded along the aisles, he kept repeating softly, “Keep calm, George. Don’t get excited, George. Don’t get excited, George. Don’t yell, George.”

A lady watching with admiration said to the man, “You are certainly to be commended for your patience in trying to quiet little George.”

“Lady,” he declared, “I’m George.”

As a leader, I’m sure you’ve had your moments when you felt like the man in the supermarket pushing the cart.

As a leader, you might be able to identify with Tom Welling who said, “I have so much chaos in my life, it’s become normal.” Can you relate?

Being a leader does not exempt you from chaos, stress, pressures, and the such. If anything, it might add to it.

But as a leader, your style and approach at such times are important. Others are looking to you to see how you react which in many ways determines how they will react.

Your leadership when times are tough will either cause people to lose hope and succumb to despair or it will instill hope and confidence. Click To Tweet In these times, your people need an example of the calming effect that your leadership can have. Here are four ways that happen.

Calm leaders see the big picture

Calm leaders are not rocked by every disruption that comes along. Short-sightedness tends to fuel the insecurities in people. A calm leader can exude confidence because they see the big picture and it’s with that understanding they can lead with a steady hand.

Calm leaders understand timing

One of the hardest things to learn as a leader is timing. We are people of action. Waiting is not necessarily a finer quality. But calm leaders have an intuition for timing. They know when it’s time to wait and when it’s time to act. The calming effect of timing within your organization and with your people can make a world of difference. Calm leaders can help avert a multitude of troubles just by understanding how timing impacts most every decision they make. Click To Tweet

Calm leaders challenge norms

Calm leaders tend to challenge norms and stretch others to grow in ways they are not often comfortable with. Call it what you will – human nature, gut reactions, etc., but many people react to things happening to them or around them in ways that only make matters worse. But a calm leader is processing. A calm leader brings peace to the storm, level-headed thinking, and challenges the norms that define the way things have always been done.

Calm leaders bring stability

Calm leaders bring a level of maturity and stability that is often lacking during turbulent times. Calm leaders know that their actions, attitudes, reactions, and thinking go a long way in determining successful outcomes.

Calm leaders are not passive leaders, nor are they passionless. Calm leaders are simply those who know how to harness the power of their intuition, experience, maturity, and wisdom to be a more effective leader. Click To Tweet

Strive to be a leader who, when everything around them seems to be in chaos, brings a calming presence to the situation. We could sure use more calm leaders.

 

©2019 Doug Dickerson

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Hope For Discouraged Leaders

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If you are alive and breathing, you can still become everything God has created you to be. – Joel Osteen

In 1858 the Illinois legislature- using an obscure statute- sent Stephen A. Douglas to the U.S. Senate instead of Abraham Lincoln, although Lincoln had won the popular vote. When a sympathetic friend asked Lincoln how he felt, he said, “Like the boy who stubbed his toe: I am too big to cry and too badly hurt to laugh.”

If you hang around in leadership long enough you will know what discouragement feels like.  I’m not trying to depress you but simply stating the obvious. Behind the glittering image and friendly smiles are leaders who face incredible pressures and shoulder responsibilities that can be daunting. Unfortunately, many leaders feel trapped with no one to talk with or vent to due to the “glittering image” that they feel compelled to present to the public.

Let’s be honest. Times of discouragement will come. How you react to it will make all the difference going forward. As a leader, you are not immune from troubles, in fact, you may have more. So how do you keep a proper perspective and come through it on the other side a better leader? Here are three reminders that you need to consider.

You are not alone

Life happens to all of us. It’s not always pretty. As a leader, you know this to be true. Disappointments come – you didn’t land that new client, a colleague betrayed you, sales are sluggish – you get the picture.

Here is what you need to know: your disappointment today is preparing you for great opportunities tomorrow. But there’s a catch. It all hinges on your attitude. While bad things can happen to good people; good people turn bad things into great opportunities. Click To Tweet

At a young age, Walt Disney easily could have been discouraged and given up. He was fired by the editor of a newspaper for “lacking ideas”. He could have taken his rejection and thrown in the towel. But if anything he used that experience to motivate him to greater things – and the rest, as they say, is history.

When times of disappoint and discouragement come, remember this truth – you are not alone.

You are stronger than you think

One truth I’ve learned over the years is this: you can be defined by life’s moments or you can define life’s moments.  So how do you define life’s moments?  You do so by choosing faith over fear, forgiveness over resentment, and by embracing God’s view of your life over man’s view. You don’t always have control over what comes your way but you can choose your path going forward. Click To Tweet

Thomas Edison experienced one of those defining moments in his career. His lab caught fire and was destroyed. All of his work went up in flames. To add insult to injury, his building was under-insured. It was a devastating and defining moment. How would he respond?

“There is great value in disaster,” said Edison, “all our mistakes are burned up. Thank God we can start anew.” Edison did not choose the fire, but he did choose to define the moment.

Here is the truth to remember: We don’t like adversity and disappointments because we mistakenly believe that we can’t handle it. But I submit that you are stronger than you think and you can overcome any obstacle that comes your way. Are you ready to define your moment?

You are not defined by your past you are prepared by it

Every experience that you go through is preparation for what’s next.  Along the way, you have gained valuable experience. Some of it has come easy while at other times you wish you could have a do-over. It’s all part of the learning curve. I’ve been there countless times and I dare say you have as well.

But if you want to move forward as a leader you have to learn to let go of the past – especially the bad and cut yourself some slack. What’s important is that you have learned your lessons, have peace in your heart and are stronger as a result.

Discouragement sets in when you see yourself through the lens of failure rather than through the lens of grace. Click To Tweet

Here is the truth you need to remember: you are not the sum of your fears or your mistakes.  Your past is your boot camp and it has prepared you for such a time as this.

Times of discouragement will come. But the good news is- it will pass. Stay strong and be encouraged. You are not alone, you are strong, and you are prepared!

 

© 2019 Doug Dickerson

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False Reads and the Human Equation

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The single biggest problem in communication is the illusion that it has taken place. – George Bernard Shaw

Not long ago, I went to see the doctor with chest pains. A few weeks before, I was down with the flu and couldn’t seem to shake the effects of a lingering and nagging cough. Thinking the cough was to blame for my chest pains, I went to the doctor in hopes of getting some relief.

Chest x rays came back clear but with a concerned look on her face, the doctor told me that my EKG came back abnormal. “Have you ever had a heart attack in the past?”, she asked with a stern face. “Not that I am aware of I shot back.” “Well, according to the EKG, it says you have, and your heart skips a lot.”

With a referral in hand, I was left to my imagination as to when I may have ever had a heart attack in my past and was I in danger of having another before I could see the heart doctor? Needless to say, it was a long week of waiting coupled with many unanswered questions.

The visit to the heart doctor put my concerns (and my imagination) to rest. Not only did a new and more sophisticated EKG reveal no sign of a previous heart attack, it actually showed a heart that is in pretty good shape. As it turns out, the doctor explained, my first EKG was read by a computer, not a human. The doctor simply read to me what the computer said.

This experience served as a reminder to me of the importance of the human equation in leadership. Whenever leaders are content to settle for what’s seen on the surface we can miss important things that make a big difference. Here are a few good lessons for leaders going forward.

False reads happen

Sometimes your first read on the situations you deal with and the people you lead are not accurate. There’s always more to what meets the eye than you can see at the moment. Don’t be too quick to make judgments. Your snap decisions and assessments can be wrong. Better to take your time in making judgments than having to go back and clean up messes you made because of a false read. Click To Tweet Doing so is a disservice to your people and a setback to your leadership.

Second opinions matter

Even the most well-intentioned leader can read situations wrong now and then. But a smart leader will surround him/herself with other leaders who have more knowledge in some situations that can be valuable. When in doubt, defer to others who can help you make more accurate assessments and decisions. This cuts down on unnecessary tensions and helps you avoid costly mistakes. Always give your people the benefit of the doubt and the benefit of your maturity.

Relationships make the difference

While both doctors who attended to me were concerned, only one took the time-plenty of time, to talk to me, ask questions, gather history, and thoroughly explain things to me that made sense and put me at ease.

Your skill as a leader is developed not as you try to place everyone in a box and where relationships don’t exist. In fact, it’s just the opposite. Click To Tweet

The human equation in leadership is as important as ever, if not more so. For all of our advancements in technology and communication, there’s just no substitute for building relationships the old fashioned way. It matters that much.

False reads happen to all of us. Second opinions strengthen us. Relationships empower us. Don’t ever underestimate the power of the human equation.

 

©2019 Doug Dickerson

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Bring Back Meaningful Conversations

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The most fruitful and natural exercise for our minds is, in my opinion, conversation. – Michel de Montaigne, The Essay: A Selection

As I was being escorted to a table in a restaurant not long ago, I passed by a family seated at a long table. There must have been five or six gathered around. What struck me as I passed by was not that they were all together or that they were laughing and talking and otherwise engaged with one another. Sadly, it was an all too familiar sight.

Every person at the table had their smartphone device in their hand and was using it. No conversations were taking place. It was just a group of people sitting together, but very far removed from one another.

According to Google, a survey by Pew Research Center revealed that many people find phone usage during dinner obnoxious. Of those people surveyed, 88 percent think it is okay to use a phone during dinner and 82 percent thinks that using a phone in social settings can hurt conversations.

I realize that we are addicted to our devices. I am clear-eyed in my understanding that it’s just a part of the fabric of our culture for better or worse.

Be it because of our electronic devices or any other distractions that come along, we are increasingly losing the art of meaningful conversation. It takes a toll on relationships, and yes, it can take a toll on your leadership if you are not careful.

Writing in his book, Didn’t See It Coming,  bestselling author, Carey Nieuwhof devotes a chapter as to why so many us feel alone and to the demise of genuine conversation. He writes about what many have come to know. He writes:

“Sadly, conversations seem to be developing into an exchange of monologues among people who don’t seem terribly interested in one another. People today appear to be talking at one another more than they’re talking with one another. Next time you’re in a conversation with someone, wait to see how often you get asked a question.”

What about you? What’s been your experience with this issue?

From a leadership point of view, I believe having meaningful conversations is one of the key ingredients to developing effective leadership skills.  Here’s why I think it so important and why we must return to them.

Meaningful conversations put you squarely in the moment

Unlike an email that can be put off or an incoming call or text that can be ignored, meaningful face to face conversation puts you in the moment as nothing else can Click To Tweet.  It’s your chance to give someone else your undivided attention. Be in the moment.

Meaningful conversations give you the necessary context

There’s just no substitute for meaningful conversations. It gives you the advantage of understanding fully from the source in a way that other forms of communication can’t deliver. Meaningful conversation strips away any chance of misunderstanding when you’re engaged with the source. Leadership in context is invaluable. Click To Tweet

Meaningful conversations teach you to slow down and listen

Leaders are busy people. Too busy at times. But when you engage in meaningful conversation it’s sharpening this all-important leadership skill. Too often our thoughts are elsewhere and we are not really tuned in when talking with our people. Meaningful conversations are not rushed. They’re thoughtful. It may try your patience or seem inconsequential to you, but it can make all the difference to the one you are conversing with. Slow down and listen.   

Meaningful conversations enhance trust

Nothing can build trust like meaningful conversations. They accomplish more than the tech devices that supposedly making communicating easier. Trust is the glue that binds your organization together and gives your leadership the credibility its due. Don’t allow your busy schedule or other demands rob you of this most essential leadership ingredient. Initiate meaningful conversations. Have meaningful conversations. Build trust.

Meaningful conversations are all about relationships   

The secret sauce in leadership is relationships. It’s all about people. The depth of your relationships in large part depends upon the depth of your conversations. Let the focal point of your conversations be more about the people you lead. Listen more. Talk less. When the people you lead have your ear, you will have their heart. Click To Tweet Don’t pretend it’s all about you. It’s not. You will build stronger relationships by having more meaningful conversations.

It’s time to get back to meaningful conversations. Your leadership depends on it.

©2019 Doug Dickerson  

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Take A Stand Against Bullying

 

I have decided to stick with love. Hate is too great a burden to bear. – Dr. Martin Luther King, Jr.

October is National Bullying Prevention Month. It’s not exactly the topic we would like to address but until this problem goes away, we are obligated to do so. It’s up to all of us to be aware, speak up, and do what we can to end it.

Read most any survey or story and you will discover that the problem of bullying is not going away. Through our research we discovered some alarming statistics:

  • 96% of American employees experience bullying in the workplace
  • The percentage of bullies who have been after a specific target for a minimum of one year: 89%
  • 54% of bullies have been bullying for more than five years
  • 62% saw sabotaging of others’ work or reputations as the primary form of bullying in the workplace
  • 51% of employees say their company has a policy for dealing with bullies, but only 7% who are aware of a policy against bullying know of anyone who has ever used it
  • Bosses make up the majority of bullies

As we read statistics like these, we realize that there is much work to be done in order to end it. Let’s first think about where bullying stems from.

In the animal kingdom, there is a constant struggle to determine the Alpha of the group. This position usually goes to the biggest, the strongest, and the healthiest. The purpose of the Alpha in the animal kingdom is to lead and protect the group. In our modern society, we still need leaders, but the leaders no longer need to be the biggest or strongest. We now follow those who are wise, those who inspire us, and those who we trust Click To Tweet. Many individuals long for the power and control that they believe being seen as a leader will provide them. Yet, they lack the characteristics that compel others to follow them willingly. These individuals resort to bullying in order to build themselves up in their own minds and intimidate others into following them.

Our objective here is to lend our voices in raising awareness in hopes that you will come away more informed, and if the victim of bullying to be empowered to take your stand against it. So where do you begin?

Acknowledge it

Many in the workplace tolerate bullying without realizing what it is. Click To Tweet Too often, workers pass off bad actions and behaviors from bosses, or others, as that person just being that person. So rather than call it what it is, and not wanting to “rock the boat”, many suffer quietly while bullying goes unchallenged and unchecked. The time is now to stop suffering in silence and for those bad behaviors to stop.

Address it

It’s simply not enough to recognize bullying when you see it or experience it. You must be courageous enough to address it. This can be beneficial not only to you but for the person doing the bullying as well. In the research, we cited it went on the say, “One of the issues of workplace bullying is that the bully doesn’t actually know how they are being perceived”. The bully may not recognize that his or her actions are bullying and when confronted will stop. If not, then address the issue head-on and the bully will know that you are not going to tolerate it.

Abstain from it

You do not have to participate in bullying; this type of behavior does not benefit anyone. Click To Tweet If you have the desire to be a leader, start sowing the seeds of empathy, trust, and respect. Leadership is built on relationships, not fear. Being part of the ‘in’ crowd is not worth devaluing the worth of yourself or others by participating in bullying behaviors.

Advocate against it

Now that you are aware of it, become part of the solution. Bullies only gain power when others participate either through the support of their unacceptable behavior or fear and dread of their words and actions. You have the power to stand up and advocate against bullying. Click To Tweet When we refuse to accept bullying behavior regardless of who is bullying and who is being bullied we take away the bully’s capacity to gain power and control at the expense of others.

We no longer live like animals. We do not need an Alpha to take control by brute force. What we need are leaders. Leaders who support instead of sabotage; influence instead of force; and earn respect instead of despising. Every one of us has the ability to take a stand against bullying; to acknowledge it, to address it, to abstain from it, and to advocate against it. If not now, when? If not you, who?

©2018 Doug Dickerson and Liz Stincelli  

 

Resources:

  1. Stop Bullying.Gov
  2. Workplace Bullying Institute
  3. Facts About School Bullies and Bullying Behaviors

 

 

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Leadership In A Word: Courage

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It takes courage to grow up and become who you really are. – E. E. Cummings

Word Study

  1. 1300, from Old French corage (12c., Modern French courage) “heart, innermost feelings; temper,” from Vulgar Latin *coraticum (source of Italian coraggio, Spanish coraje), from Latin cor “heart” (from PIE root *kerd-heart”). Words for “heart” also commonly are metaphors for inner strength. In Middle English, used broadly for “what is in one’s mind or thoughts,” hence “bravery,” but also “wrath, pride, confidence, lustiness,” or any sort of inclination. Replaced Old English ellen, which also meant “zeal, strength.” Source: etymonline.com

A word about courage

Author Leo Buscaglia tells a story about his mother and their “misery dinner.” It was the night after his father came home and said it looked as if he would have to go into bankruptcy because his partner had absconded with their firm’s funds. His mother went out and sold some jewelry to buy food for a sumptuous feast. Other members of the family scolded her for it. But she told them that “the time for joy is now when we need it most, not next week.” Her courageous act rallied the family.

Courageous leadership is not a hard thing to summon when times are good. But it can be more challenging in the face of adversity. For you, as a leader, it can be a game changer. It can make the difference between success and failure.

Think for a moment about where you are in your leadership journey. In what areas do you need to be more courageous? What fear or attitude is holding you back? As you go into 2018, let me encourage you to find courage in three specific areas.

Courage to run your own race

Your leadership journey is just that – yours. Let 2018 be the year to once and for all stop measuring your value and worth up against someone else’s. Stop with the comparisons. Embrace your own worth, value, and God-given abilities and stop worrying about what other people say or think.

Courage to break new barriers

Barriers to your leadership and how far you can go are not always defined by other people. Sometimes we are the ones holding ourselves back with our own limited thinking and attitudes. I’d like to challenge you this year to summon the courage to break new barriers and pursue your dreams. New opportunities are achieved and barriers are overcome by developing a courageous mindset and belief system.

Courage to embrace change

One of the keys to your success as a leader is to embrace the changes that will ultimately come your way. Find the courage to think to think differently when required, to change your perspective, and be open to new ideas. Values and principles are largely settled matters of leadership. Practices tend to be fluid and evolving. Your learning and application are constant. Summon the courage to embrace change.

Courage quotes

“Efforts and courage are not enough without purpose and direction” – John F. Kennedy

“Jump and you will find out how to unfold your wings as you fall” – Ray Bradbury

“Courage is grace under fire” – Ernest Hemingway

“Have I not commanded you? Be strong and courageous. Do not be frightened, and do not be dismayed, for the Lord your God is with you wherever you go.” – Joshua 1:9 ESV

A final word

As a leader in today’s world, you need courage. The courage you need to lead is gained with the confidence you have in yourself, with the people you surround yourself with, and your faith.

Let 2018 be your year for courageous leadership.

©2018 Doug Dickerson

*Note: Leadership In A Word is my writing theme for 2018. Each week the focus will be on a word that impacts you as a leader. My style is new but my message and commitment to delivering fresh leadership insight to you are the same. It’s my sincere desire to help you grow as a leader and to partner with you in reaching your full potential.

 

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Winning With People

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A boss has the title. A leader has the people. – Simon Sinek

Writing in The Book of Business Anecdotes, Peter Hay recounts the following story:

In the 1950s, marketing whiz Stanley Arnold was working at Young & Rubicam, where he was asked to come up with a marketing campaign for Remington Rand. The company was among the most conservative in America. Its chairman at the time was retired, General Douglas MacArthur. Intimidated at first by a company that was so much a part of America, Arnold also found in that phrase the first inspiration for a campaign. After thinking about it, he went to the New York offices of Merrill Lynch, Pierce, Fenner, and Beane, and placed the ultimate odd-lot order:

“I want to purchase,” he told the broker, “one share of every single stock listed on the New York Stock Exchange.” After a vice president tried to talk him out of it, the order was finally placed. It came to more than $42,000 for one share in each of the 1098 companies listed on the Big Board at the time. Arnold now took his diversified portfolio into a meeting of Remington Rand’s board of directors, where he argued passionately for a sweepstakes campaign with the top prize called A Share in America. The conservative old gentlemen shifted around in their seats and discussed the idea for a while. “But Mr. Arnold,” said one, “we are not in the securities business.” Said another, “We are in the shaver business.”

“I agree that you are not in the securities business,” said Arnold, “but I think you also ought to realize that you are not in the shaver business either. You are in the people business.” The company bought the idea.

People business. It’s one of the most complex challenges you will face in leadership. And it’s one you’ve got to conquer if you are going to succeed. Unfortunately, you don’t always get to choose those people. In fact, you might at times feel like the person who said, “Sometimes I wish I was an octopus so I can slap eight people at once”.

Since slapping people is out of the equation as a leader, we must reconcile the fact that as leaders we are in the people business. This is our greatest challenge and it’s our greatest reward. Here are a few reminders on how as a leader you can win with people.

You win by winning their hearts

Too often this is where many a leader drops the ball. This is a leadership principle I learned from John Maxwell almost twenty years ago. Maxwell said, “Always touch a person’s heart before you ask him for a hand.”

A good leader will invest relationally with his or her people before asking for their hand. It’s when you’ve made this connection first you open the door to other possibilities and opportunities. But first, win their heart.

You win by investing in your people

When your people know that you are invested in them they will go to great lengths to perform. This investment is not just monetary although it’s included. Winning with your people happens as you empower and equip them to not only meet their expectations but to exceed them.

“Whatever we expect with confidence,” said Brian Tracy, “becomes our self-fulfilling prophecy”. You win with your people when you raise their level of confidence and remind them of their potential and abilities on a regular basis.

You win with people by conceding the spotlight

I’ve said it many times and it’s worth repeating here now. Expressions of servant leadership are found when you concede being in the spotlight by putting someone else in it. And this is how you win with people.

Billy Hornsby said, “It’s okay to let those you lead outshine you, for if they shine brightly enough, they reflect positively on you”. You can only win with people as a leader on this level if you’re secure enough to drop your ego and quit worrying about who gets the credit for what. You win with people when you celebrate your people and their successes.

You win with people when you listen to your people

You win with your people when you learn how to listen. Some of the best ideas in any organization will not flow out of the corner offices, but into them. As a leader you must do as Howard Behar suggests in his book. It’s Not About The Coffee, and “put the time into listening, even to what’s not said…You’ll know what your customers want, you’ll know why the passion is missing from your organization, and you’ll learn solutions to problems that have been sitting there waiting to be picked.”

Winning with people happens when you are more concerned with what they have to say than you are in what you have to say. Your leadership hinges at times on your ability to be quiet and listen.

You win with people when you commit to developing leaders

Your success as a leader doesn’t come when you gain more followers but when you develop more leaders. Simply put, multiplication is the math of leadership. You win with your people by multiplying the number of leaders in your organization.

“A leader is best when people barely know he exists,” said Lao Tzu, “when his work is done, his aim fulfilled, they will say: we did it ourselves”. And this is the ultimate goal of your leadership and the definitive mark of winning with your people. It’s as you raise them up as leaders and empower them that you win.

Your leadership rises and falls on your ability to win with people. Make it a priority and you will go far.

 

©2017 Doug Dickerson

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Are You Checking in or Checking Out?

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A leader is the one who knows the way, goes the way, and shows the way. – John Maxwell

Employee engagement is as vital to your success as a leader as ever. When a Gallup survey reports that only 30 percent of U.S. employees are engaged in their work what do you think that says about leadership engagement?

The question we would like to pose to you is simply this: are you checking in or checking out as a leader in the way you engage your people? Your answer matters because in it reside signals not just to your leadership style but to the health of your organization.

Here are a series of questions we would like to pose to you for your consideration; a check-up if you will as to your engagement levels with your people and the state of your leadership effectiveness.

Do you know your employees on an individual basis?

Like any smart leader in business you make it a priority to know your customer. Knowing your target audience is critical to your bottom line. If it is important to you to know your customer does it not stand to reason that you should know the people serving your customer?

When you don’t take the time to get to know your employees on an individual basis, it clearly shows that you don’t care. How hard will an employee work for a leader who does not care? You will not get anywhere near the productivity or quality you need from employees if you do not show that you care about their well-being.

Check-In Tip: Get to know your employees on an individual basis. How are their families? What are their hobbies? How was their recent vacation?

Do you know what is happening on the ground level?

One of the dangers leaders can find themselves in is being too far removed from the front lines of the operation. We understand that the responsibilities you face as a leader in part take you away from the front lines so it must be a priority for you to return.

There is no way for you to know everything; when you distance yourself from what is happening on the ground level it’s like putting blinders on. What issues might slip by you? What opportunities might you miss?

Check-In Tip: Get out on the floor; make your presence the norm. Be observant and engaged with what is happening on the ground level.

Do you have the right people in the right positions?

Your effectiveness as an organization is realized not when you have a lot of people but when you have the right people in the right place. When people play to their strengths and are passionate about what they do then your organization will excel.

None of your employees want to be just a warm body, and most of your tasks require some form of specialized knowledge or skill. When you give little thought to where employees can make the greatest contribution to the organization, you are crippling your operations and minimizing the importance of individual contributions.

Check-In Tip: Learn where your employees’ strengths lie. Then place them in positions where they will be engaged and challenged while making the greatest contribution to the organization.

Can your employees count on you?

The people in your organization need to know that you are a leader who is reliable and will have their backs. You foster trust and earn respect not merely by your words but in your day-to-day actions that demonstrate your commitment to their success.

If your employees don’t feel they can count on you, we’d be willing to bet that they won’t go out of their way to be there for you either. If you send the message to your employees that it’s every man for himself, be prepared to be left standing on your own.

Check-In Tip: Show your employees that you have their backs; knowing that they can count on you is a key factor in gaining the trust and respect you need to be an effective leader.

So, are you checking in or are you checking out? As a leader, you are setting the example for employees to follow. If you are not connecting with your employees and engaging in operations at the ground level, your employees will follow suit. And, disengaged employees do not reflect well on any leader and do not benefit the organization as a whole.

 

© 2016 Doug Dickerson and Elizabeth Stincelli

 

 

liz Liz Stincelli is the Founder of Stincelli Advisors where she focuses on helping organizations engage employees and improve organizational culture. She holds a Doctor of Management degree with an emphasis on organizational leadership. Learn more about Liz by visiting her website: www.stincelliadvisors.com

 

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Transformational Leadership Webinar

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On Thursday, January 28th at 7 p.m. EST, I am teaming up with my good friend and prolific leadership author John Patrick Hickey as we present the Transformational Leadership Webinar.

We will share our insights on transformational leadership and how you can take your leadership to the next level.

Space is limited so be sure to reserve your spot today. At only $15 this is an investment in your leadership you will not want to miss.

To reserve your spot go to http://www.johnpatrickhickey.com/ and register today!

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Relationships: The Fuel of Your Company Culture

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The purpose of life is not to be happy, it is to be useful, to be honorable, to be compassionate, to have it make some difference that you have lived and lived well. – Emerson

Some time ago I came across this story of 76- year old Bill Baker. If you think your family has problems, consider the mayhem created when he wed Edna Harvey. She happened to be his granddaughter’s husband’s mother. That’s where the confusion began, according to Baker’s granddaughter, Lynn.

Lynn said, “My mother-in-law is now my step-grandmother. My grandfather is now my stepfather-in-law. My mom is my sister-in-law and my brother is my nephew. But even crazier is that I’m now married to my uncle and my own children are my cousins.”

From this experience, Lynn should gain profound insight into the theory of relativity.

We’d all agree that relationships can be tricky. We bring to any workplace culture our own unique personality, quirks, beliefs, and qualities. Blending those characteristics into a cooperative environment can be a challenge.

The truth is, we live and work in the context of relationships and as leaders we are not exempt. Are you being intentional about the value of relationships and doing what you can to foster good ones? Passive participation will produce nominal results at best.

Building a strong organizational culture begins with building solid relationships – it’s that simple. But it’s also that hard. So what is a leader to do? Here are four steps to building better relationships.

Take the initiative

This is one of the fundamental characteristics of a strong leader. As such, you do not wait to take the first steps in the right direction. Take responsibility and act as if developing good relationships depends on you- because it does.

You build good relationships as a leader by being proactive. For some leaders this may be a big step out of your comfort zone but the more you do it the more at ease you will become. Show your people that relationships matter by making it personal.

Find common ground

Good relationship are essential to your company culture. Mesh all of the personalities and differences together and you have the potential for something truly unique and special—if you do it right.

So long as we allow our differences to divide us we will have problems. A strong leader will find common ground, find points of common interests and goals, and build off of it. Our objective is not to create molds of ourselves – to mold everyone into our way of thinking, believing, and way of doing things. It’s to embrace our differences, build off of our uniqueness, and elevate everyone because of it. Find common ground and build from there.

Welcome everyone

Building relationships in your company environment happens as everyone is welcomed in. The responsibility rests with you as the leader to create an atmosphere in which everyone is made to feel welcome and no one is shut out. To foster anything less is to play favorites and create division.

When diversity of relationships are seen through the lens of value that each person in your organization possesses then everyone feels like they belong. Your life as a leader is much richer and rewarding when you experience the full range and scope of a diversity of relationships. Do yourself a favor- broaden your circle and welcome everyone.

Look outside yourself

The final thought is this – the strength of your relationships and the power of the company culture you build is realized not when you attain it but in how you use it. It’s not so much about having a “look at us” mentality, but in a “how can we serve you?” expression of it.

As a leader it’s not about you. If you integrate that belief and expand it system wide, then you have the potential to do great things. Why not tap into the uniqueness of your people, harness the power of your relationships, and turn it into a force for good? Can you imagine the impact you can make? When you do this then you will begin to discover a whole new dimension of the power of relationships. Are you ready?

 

© 2016 Doug Dickerson

 

 

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