Management Skills – Doug Dickerson on Leadership

Stop Assuming, Start Connecting

Posted November 7, 2021November 7, 2021
by admin

You can make more friends in two months by becoming more interested in other people than you can in two years by trying to get other people interested in you. – Dale Carnegie

In the book Leadershift, John Maxwell shares a story about being invited to a game by Pat Summit, the late head coach of the Lady Vols basketball team at the University of Tennessee.

He recounts how he was able to go into the locker room at halftime which served as a major “aha” moment for him. In the locker room, Summit and a few coaches gathered to talk about what took place in the first half of the game. The players gathered around a whiteboard in a semicircle to answer three questions written on it: What did we do right in the first half? What did we do wrong? What do we need to change? When the girls had answered all three questions, Summit and her coaches would then go over and talk about their responses, and then she would send them back out to warm up for the second half of the game.

Curious about this, Maxwell asked Pat Summit about this technique. She replied, “Too many lead by assumptions. They assume they know where their people are. That halftime exercise lets me find my players so I can lead them. That can only be done by asking questions and listening to their answers.”

In her remarkable career at Tennessee, Pat Summit won eight national championships. Her leadership on and off the court left an indelible impression upon many and she is greatly missed today.

Her insights into connecting with her players still have relevance today. Look at most any survey on employee-employer relations and you will consistently at the top of any list are complaints like not listening, favoritism, micromanaging, not showing appreciation, overbearing, and the lists go on.

It’s been said that assumptions are the termites of relationships. I believe this to be true in leadership. But as leaders why do we do it? What are some of the mistaken assumptions we make that hurt our leadership? Here are a few for your consideration.

We assume everyone shares our perspective

While you may wish it were true, not everyone in your sphere of influence shares your perspective and sees things your way. When you assume that they do, it can create misunderstandings that you caused but the shift in blame usually falls elsewhere. At the end of the day, if you want a culture of shared values, mission, and purpose, then you have to quit assuming it exists and connect with your people to create it. Click To Tweet A key to effective leadership is found when you purposefully connect with your people and respect everyone’s voice.

We assume everyone else will eventually come around to seeing things our way

In as much as we mistakenly believe that everyone shares our perspective, we can also assume that over time, everyone will eventually fall in line and see things our way. Let’s be honest – wearing your people down is not a good leadership strategy. However, when you listen to your people, as Pat Summit listened to her players, then you can connect and build relationships with your people which in turn elevates morale and creates wins for the team.

We assume everything is dependant on us

“It’s not about you,” is the opening sentence of the acclaimed book The Purpose Driven Life by Rick Warren. It pointedly encapsulates everything you need to know about living a life that matters and also your life in leadership. The assumption that everything is dependant on us or it all goes down the tubes is a misnomer. Perhaps we need to rediscover a renewed sense of humility in our leadership which makes the whole idea of connecting with others more meaningful when we understand that we truly need each other. Click To Tweet

Final Thoughts

Connecting with others and building relationship is one of the greatest privileges in leadership. We should never take it for granted and always remember that what we can accomplish together is greater than what we can do on our own. In order to do so, we need to stop assuming and start connecting.

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Moving From Buy-In to Engagement: Why Buy-In May Not Be Enough

Posted March 11, 2020
by admin

None of us is as smart as all of us. – Ken Blanchard

In his book, The 21 Irrefutable Laws of Leadership, John Maxwell devotes a chapter to Law 14 – The Law of Buy-In. In it he states, “People don’t at first follow worthy causes. They follow worthy leaders who promote worthwhile causes. People buy into the leader first, then the leader’s vision.” This statement is profoundly true, simple, and complicated all at the same time.

Many leaders and many more organizations work diligently on buy-in. We aren’t knocking it, we understand that without it, you’re dead in the water. But making the transition from buy-in to engagement can be difficult.

Here’s what we know. The latest 2019 Employee Engagement Report from TINYpulse found that employee loyalty is decreasing. 43% of workers would be willing to leave their companies for a 10% salary increase. A staggering 44% of employees don’t feel they have sufficient opportunities for professional growth in their current position. Less than one-third of people believe they have a strong culture.

We can’t say enough about the importance of buy-in. It means so much for so many reasons. But without active engagement, everything else is in jeopardy. With this in mind, we have identified four essentials that we believe are necessary for engagement.

Purpose

The hardest task for you as a leader is to get the buy-in. Selling the ‘why’ to a prospective team member or client puts your vision to the test every time. And, the truth be told, before they buy into the vision, they buy into you as a leader. Oftentimes the crisis of buy-in is not about the organization or product, it’s the leadership.

Everyone is searching for meaning and purpose. People thrive when they feel their work is meaningful. This meaning is not found in the work itself, it is found in connecting their work to a purpose larger than themselves. Your ‘why’, as a leader, provides purpose and direction that gives those who follow you something to believe in. It appeals to others on an emotional level and makes work feel less like work and more like a purpose. People will be more engaged when they buy into your leadership and are excited about the work they are doing. Click To Tweet

Communication

Once buy-in has been achieved, now the real work begins. How do you harness the momentum that buy-in gives you and turn it into action steps that advance you? We believe communication is essential and that it should take place on a regular basis.

American psychologist, Rollo May, believed that “Communication leads to community, that is, to understanding, intimacy, and mutual valuing.” This sense of community fosters an environment where others feel safe to collaborate, cooperate, and compromise. Effective leaders use conversations to build connections, convey information, share stories and thoughts, and to encourage questions. Click To Tweet These connections form trusting relationships that earn a commitment from others. The safety and inclusion of the relationships built on open communication enhance engagement.

Coaching

We believe that engagement is the life-blood of your organization. With that in mind, it must not only be communicated regularly, but it must also be given priority. With this in mind, ownership must be taken at all levels and coaching is critical to how it’s done.

Successful leaders play the role of coach and supporter with an emphasis on helping others succeed. They invest their time and resources into building others up. We are drawn to those who want the best for us and will use their strengths to help us achieve our goals. Your employees are more likely to become fully engaged when they know that you will always be there to offer support and catch them if they fall.

Accountability

Engagement is not hard to measure, but we believe you must keep your finger on the pulse of your organization at all times. The time to find out about issues that impact your people and their performance is not at the end of the year; by then it’s too late. Click To Tweet

Accountability boils down to taking ownership of one’s own thoughts, words, actions, and reactions. One of the greatest keys to accountability is the level of control people feel they possess over their work. When employees are in control of the “what, when, and how” of a decision or action, their ownership and accountability skyrockets. As a result of taking ownership of their work, people will become more engaged.

At the end of the day, worthy leaders are the ones who effectively lay out their vision and get others to buy into that vision. Successful leaders are able to encourage others to move beyond buy-in to becoming fully engaged in their work. Engaged employees have a sense of purpose and know that they are making a difference. They feel safe and included because of open and ongoing communication. They feel supported by a leader who serves as a coach. And, they feel a sense of ownership and accountability for their work.

Final Thoughts

Lay a strong foundational culture for your employees by deliberately sharing a meaningful purpose, building relationships through open communication, serving as a supportive coach, and giving them control and accountability for their work. This foundation will move you from buy-in to engagement. And, active engagement is the key to success.

To learn more about Liz Stincelli visit her website at https://www.stincelliadvisors.com/

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What Your Employees Don’t Need From You

Posted November 18, 2019
by admin

What a pleasure life would be to live if everybody would try to do only half of what he expects others to do. – William J.H. Boetcker

I read a story about a farm boy got a white football for Christmas. He played with it a while and accidentally kicked it over into the neighbor’s yard. The old rooster ran out, looked at it, and called the hens to see it. “Now look here,” the rooster told them, “I don’t want you to think I’m complaining, but I want you to see what they are doing next door.”

Ask most people at their place of business what they need from their employers to be more successful or productive on the job and they will be quick to tell you. But when you ask them what they don’t need in order to be more productive is when things get interesting.

Knowing what your people need to succeed is important, but also knowing what they don’t need from you will certainly help. Here are four things to start with.

Your negative attitude

In as much as positive attitudes are contagious, so too, are negatives ones. If you make it a habit to circulate among your people with a bad attitude, always finding fault, only focusing on what’s wrong, then your presence will be a demoralizing factor. Click To TweetThe truth be told, your people may have every tool they need to succeed but if you have a negative attitude then it is hindering them.

Your indifference

Everyone wants to be appreciated, valued, and wants to believe that their work makes a difference. But if you come across as indifferent to their work, ideas, and contributions then you are sending signals that they are unimportant to you. If you place no value in your people then how can you expect them to place value in their work? Indifference breeds indifference and the results will be devastating. Click To Tweet

Your Obstruction

Your leadership style will either facilitate the progress of your people or it will stand in their way. If you burden people down with unnecessary policies and procedures, time-wasting meetings, or ill-timed interruptions then you are in the way. Your employees should not be made to pay the price for your poor time management skills. Don’t allow the “tyranny of the urgent” to be an obstruction to your people.

Your Inconsistencies

While most of your people will never speak up about this, don’t mistake it for not noticing. Inconsistent actions by management always send the wrong message. When you communicate one thing and do another then you have planted doubt and mistrust in the minds of your people. Click To TweetYour employees don’t need mixed messages. It only creates confusion and animosity.

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Help Wanted: Good Followers

Posted August 11, 2019
by admin

You have the blood of a great warrior. To lead, you must also learn to follow. – E.Y. Laster, Of Captivity & Kings

I once read the story of a young woman who wanted to go to college, but her heart sank when she read the question on the application that asked, “Are you a leader?” Being both honest and conscientious, she wrote, “No,” and returned the application, expecting the worst. To her surprise, she received this letter from the college: “Dear Applicant: A study of the application forms reveals that this year our college will have 1,452 new leaders. We are accepting you because we feel it is imperative that they have at least one follower.”

That story serves as a good reminder that while the calling and desire for leadership are as great as ever, there is also a need for good followers.

A misconception that I have observed over the years is that the two – leaders and followers have mutually exclusive roles. Either you are a leader or you are a follower. I don’t believe this to be true.

We tend to assign titles of a follower or a leader along hierarchical lines. The higher you are in the organizational structure the more one might look upon you as a leader. If you are lower on the ladder you may be labeled as a follower.

Here’s the truth of the matter: The person labeled or looked upon as the follower may be more of a leader than the one with the title. It’s a common misconception. In some situations, the follower can wield more influence as a follower than the leader with the title or higher position. At the end of the day, the one with the influence is the leader.

Organizations are successful because of the collaborative efforts of good leaders and good followers who set aside their egos, pecking orders, and turf wars to create what they couldn’t do by themselves.Organizations are successful because of the collaborative efforts of good leaders and good followers who set aside their egos, pecking orders, and turf wars to create what they couldn’t do by themselves. Click To Tweet

So what are some characteristics of good followers? Here are five worth considering.

A good follower puts the mission first

A good follower is all about advancing the mission of the organization. His focus is on how to achieve common goals and move the team forward. Their work ethic is unparalleled. Never take them for granted.

Good followers make good leaders because they are selfless. They understand that it’s not about them.

A good follower is highly loyal

Loyalty runs through the veins of good followers. They tend to be some of the most reliable and faithful people in your organization. It’s their work ethic and front-line presence that makes all the difference.

Good followers make good leaders because they know that without a culture built upon loyalty nothing else matters.

A good follower is service-minded

Good followers are valuable because they are also the ones who will go above and beyond the call of duty to serve their organization and people. These good followers are assets to your organization because they don’t wait around to be told something needs to be done – they do it.

Good followers make good leaders because they lead by example.

A good follower is an ideal team player

Ultimately, good followers are consummate team players. They are not driven by selfish ambitions. They fully embrace their role and desire to see others succeed. They don’t worry about who gets the credit. They know that every win moves the team forward.

Good followers make good leaders because they understand the power of teamwork.

Leaders and followers need each other. They need to embrace their interdependence because it’s how organizations work best. Leaders and followers need each other. They need to embrace their interdependence because it’s how organizations work best. Click To Tweet

If you are a follower in your organization you need to wholeheartedly embrace that role. You also need to own the dynamic leadership qualities you have that contribute to its success. We need good followers now more than ever.

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Why Do The Good Ones Leave?

Posted April 7, 2019
by admin

If your actions inspire others to dream more, learn more, do and become more, you are a leader. – John Quincy Adams

How is the organizational culture where you work? How is morale? Depending on the day when asked, the answers can run the gambit of responses and emotions.

A document was discovered in the ruins of a London office building. It was dated 1852. Here are a few of the notices that were posted for a group of employees: 1) This firm has reduced the hours of work, and clerical staff will only have to be present between the hours of 7 a.m. and 6 p.m. weekdays, 2) Now that the hours of business have been drastically reduced, the partaking of food is allowed between 11:30 and noon, but work will not on any account cease, 3) No talking is allowed during business hours, and 4) The craving for tobacco, wine, or spirits is a human weakness, and as such is forbidden to all members of the clerical staff.

Can you imagine the morale at a place like that?

It’s been said that people don’t quit organizations, they quit leaders. It’s a sad but true commentary on the lack of leadership skills that are so desperately needed in the workplace.

There are consequences to poor leadership and where it’s not present, people will leave to find it. Inevitably it’s the good employees who leave. Left behind is a weakened and demoralized team forced to pick up the pieces.

But why do the good ones leave? What is the tipping point in which a good employee will cash in the chips and bolt? The specifics vary, of course, but typically the good ones leave for these reasons.

The good ones leave because of leaders with no backbone

This type of leader plays to the crowd and will say whatever he or she thinks you want to hear. The good ones had rather hear the uncomfortable truth than the pleasant sounds of an appeaser. The good ones want a leader who is not afraid to make difficult decisions.

The good ones leave because of leaders with no vision

The good ones long for and thrive in an environment where the leader has a vision for the future, can articulate it, and sets a course of action that will take them there. The good ones understand that without a clear vision for the future there is no future to be had by staying.

The good ones leave because of leaders with no skin in the game

It will be hard to command the respect of your people if you have no skin in the game as it relates to your organization and its mission. You can’t expect a buy-in from your people if you have not fully invested yourself. The good ones seek to be with leaders who are as passionately invested as they are. Click To Tweet

The good ones leave because of leaders who place limits on their potential

The good ones will thrive in a culture of excellence where their hard work and talents are put to best use. The good ones will not sit idly by while the leader plays politics or favorites and be denied the opportunity to advance professionally.

The good ones leave because of leaders with no accountability

The good ones fundamentally understand that accountability and transparency are the cornerstones of success. When a leader no longer feels the need to be transparent or be accountable for his or her actions, then the good ones will not stay. Trust is like glue for the leader, is there is none, people won’t stick.

The good ones leave because of leaders with no boundaries

Ultimately, the leader is responsible for the culture of the organization. If proper boundaries are not being observed and inappropriate behaviors are being tolerated- such as bullying, then the good ones will not stay in that environment.

The good ones leave because of leaders with no integrity

At the end of the day, it all comes down to the integrity of the leader. The good ones want their leader to be a person of integrity and one they can trust. If integrity is lacking in the leader then integrity will be lacking in the culture. Click To Tweet The good ones will leave to avoid the connection.

Many personal factors contribute to the reasons why the good ones tend to leave and move on. I’ve discovered that it’s not always for the money or a promotion. The good ones understand the wisdom of the words of John Maxwell who said, “Everything rises and falls on leadership.” That’s why the good ones leave- to be with good leaders.

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7 Things You Can Do To Move Your Team Forward

Posted February 4, 2019
by admin

In any team sport, the best teams have consistency and chemistry. – Roger Staubach

In the past few weeks, I have shared a series of articles devoted to helping employees and leaders understand each other better. While it was not a comprehensive list, it does shed light on some of the most common complaints from each respective side.

In case you missed it, allow me to share, without comment, the two lists with you:

7 things you do as a leader that your team can’t stand:

You are out of touch with your people
You don’t communicate values and vision
You don’t have their backs
You don’t call out bad behavior
You don’t empower your people
You don’t easily change
You don’t realize that everything rises and falls on leadership

7 things you do that your leader can’t stand:

You are not a team player
You play politics
You point out problems, provide no solutions
You don’t go above and beyond what’s required
You don’t take risks
You stop growing and learning
You don’t lead yourself well

The respective lists are not meant to pit one side against another. They are, however, meant to create dialogue to help you build bridges that get you talking with each other. So how can leadership and employees be more mindful of each other? Here 7 paths forward.

See yourself for what you are – a team, not combatants

So long as either side reads through the previous lists with a “see, this is how they are screwing things up for us,” attitude- then going forward as a unified team will always be out of reach. If either side sees the other as nothing more than combatants to be conquered then where is the team chemistry you need to go forward and be successful? As long as it’s an “us vs. them” mentality, the path forward will be long and hard. Everything rises and falls on trust. You must protect it at all costs.

Take ownership of your actions

It’s just too easy to point fingers and lay blame at the feet of those you don’t like or get along with. It’s time to get past that and think of what’s best for the team. Is your attitude moving the team forward or holding it back? If not, then before pointing the finger at someone else, look first in the mirror and figure out why. So long as you think it’s all about you then you are hurting more than helping.

Change your perspective

Admittedly, too many leaders are out of touch with what’s going on in their respective organizations. Maybe they’ve lost touch with what it’s like day to day in the trenches. Perhaps those on the front lines don’t truly appreciate the voluminous amount of work that goes unnoticed to keep things operating. Either way, it’s fixable. Both sides should begin moving toward one another and open up better avenues of communication and understanding. When you see what’s going on from the other person’s point of view, things can look a lot different. Do it.

Stake your claim to your culture, pave your path to the future you want

If you had the opportunity to create the ideal culture in which you woke up with anticipation about going and being a part of something greater than yourself, that brought you and your colleagues genuine enjoyment, where everyone rose to the challenge, had each other’s backs, and went the extra mile to get there- what would that look like for you? The future you want begins with the culture you build and everyone must build it together. Click To Tweet

Hold each other accountable

If you are going to move forward as a team, then every area that affects team performance must be held to account. From the bottom line, attitudes, behaviors, culture – everything must be on the table. If it impacts the organization, it must be evaluated for its contribution.

Be willing to pivot

Teams that struggle to move forward do so because at times they’re stuck in the past, people are too attached to defending their own agendas and is otherwise not receptive to new ideas. Click To Tweet The mantra of “this is the way we’ve always done it” is nothing more than a eulogy to your success. Everyone must be willing to abandon business as usual and look for new and innovative ways to move forward. So long as you are unwilling to change you run the risk of being stuck where you are.

Never stop growing leaders

Many things will contribute to the growth of your organization. But everything will rise and fall (to borrow the phrase from John Maxwell) on leadership. It’s as your organization develops leaders and adopts a leadership mindset that you will begin to chip away at all the negatives that each side points to as the reason for the team not moving forward. Raise up, leaders. Develop leaders. Grow your organization.

The consistency and chemistry of your team take hard work, commitment, and resolve. Be all in with your level of commitment and lead with integrity and you will all move forward together.

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What Bees Teach Us About Teams

Posted November 26, 2018November 26, 2018
by admin

Coming together is a beginning. Keeping together is progress. Working together is success. – Henry Ford

It’s been said that bees can show you something about teamwork. On a warm day about half the bees in a hive stay inside beating their wings while the other half go out to gather pollen and nectar. Because of the beating wings, the temperature inside the hive is about 10 degrees cooler than outside. The bees rotate duties and the bees that cool the hive one day are honey gatherers the next.

Who knew that the bee could teach us about the power and function of teams.

Pardon the pun, but there’s been a lot of buzz in recent years about teams and teamwork and rightfully so. Anyone can throw a group of people together and call it a team. But is it, really?

Until the following four characteristics emerge within that group of individuals they will simply remain a group of people struggling for identity, struggling to make sense of what they are doing, where they are going, and what they are accomplishing. Here are the four things we must learn from the bees.

Trust

It stands to reason that if a group people can emerge and gel as a team it will be predicated on trust

The bees trust one another to carry out their duties. Whether those duties are in the hive beating their wings or out gathering pollen and nectar. They depend on each other to get the job done.

One recent survey I read said that 45% of employees say that a lack of trust in leadership is the biggest issue impacting their work performance. So until the issue of trust is settled then those in leadership will continue to struggle. And sadly, so will the team and its ability to perform.

Empathy

Due to the revolving nature of the bees’ duties, they have an understanding of what it takes to get the job done each day. Each knows and understands what the other is going through.

Within your organization, developing empathy goes a long way in building trust and moving the team forward. Everyone’s skills and talents are needed and all must be respected even though not all are the same. Team members need to see the big picture not just through the lens of what they do but in what others do as well. Click To Tweet

Accountability

Bees depend on each other to cool the hive and gather food. If they fail to do their job, someone might just get stung!

In his book, The Five Dysfunctions of a Team, Patrick Lencioni says, “Great teams do not hold back with one another. They are unafraid to air their dirty laundry. They admit their mistakes, their weaknesses, and their concerns without fear of reprisal.” And this is the secret sauce of how teams work. They hold each other accountable.

Without accountability, your team will flounder and miss the mark. It’s when you embrace it, as painful as it can be at times, that you will come to understand the power and potential of your team. Click To Tweet

Mutual respect

When team members begin to trust one another, develop empathy, hold one another accountable, then they can move forward with mutual respect.

When you look at your fellow team members not as competitors but as colleagues, you can then harness the power of teamwork. Don’t let petty office politics or gossip ruin what could otherwise be the making of a well-performing team. Click To Tweet

When you come together possessing these qualities you can move from being a group of people that look like a team to actually being one. If the bees can do so can you!

Coming in January 2019 – A brand new four-session workshop I facilitate with the purpose of bringing your team together, having intentional conversations in order to clarify values and get your team members off the sidelines. Watch for more details in the coming weeks!

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Why Indecisive Leaders Hurt Morale

Posted October 7, 2018October 7, 2018
by admin

Indecision may or may not be my problem – Jimmy Buffett

A story is told of former president Ronald Reagan once had an aunt who took him to a cobbler for a pair of new shoes. The cobbler asked young Reagan, “Do you want square toes or round toes?” Unable to decide, Reagan didn’t answer, so the cobbler gave him a few days.

Several days later the cobbler saw Reagan on the street and asked him again what kind of toes he wanted on his shoes. Reagan still couldn’t decide, so the shoemaker replied, “Well, come by in a couple of days. Your shoes will be ready.” When the future president did so, he found one square-toed and one round-toed shoe! “This will teach you to never let people make decisions for you,” the cobbler said to his indecisive customer. “I learned right then and there,” Reagan said later, “if you don’t make your own decisions, someone else will.”

Indecisive leadership is a crippling character trait for leaders. When your organization needs clear direction and decisive action, a waffling leader can cause more harm than good. Click To Tweet

With so much at stake, why do leaders waffle and struggle with decision making? Three primary reasons come to mind.

They lack clarity

Leaders who struggle with decision making may lack the necessary clarity needed to make the necessary decision. Rather than making the wrong decision, they make no decision at all.

They lack confidence

In some situations, leaders withhold decision making because they are not confident enough in their own instincts. Rather than take a risk and make a decision, they play it safe and everyone is left dangling.

They lack consensus

In some cases, leaders withhold decision making because they don’t have a consensus on the best path forward. Rather than offend a few with a decision, the leader demoralizes everyone by not making one.

So what is a leader to do? How can a leader overcome this agonizing dilemma? Here are a few ideas.

Trust your instincts

A confident leader will trust his or her instincts in times of decision. Deep down you have a strong intuition that guides you. Trust it.

Welcome input

Decisive leaders are informed leaders. Those most affected by your decisions should be the first at the table of discussion. As it’s been said, “the person who sweeps the floor should choose the broom”. Welcome input, but make your decisions on principle, not politics.

Clarify your values

The worst thing you can do as a leader is to make a decision for the sake of making one. Roy Disney was right when he said, “When your values are clear to you, making decisions becomes easier”. When making a decision make sure it aligns with your values. If not, don’t do it. Click To Tweet

Check your motives

First and foremost in your decision making should be what’s best for your organization and people. If you are making decisions to gain popularity or to gain favor with some to the detriment of others you are sowing the seeds of low morale. You must have the best interest of the team at heart and not just a few.

Leadership is about making hard decisions. Indecisive leaders make it harder--on themselves and those they lead. Click To Tweet Your path forward begins by acknowledging what your indecisive tendencies are doing to your leadership and how it’s impacting the morale of those you lead.

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Potential Principles That Matter

Posted September 16, 2018October 8, 2018
by dougdickerson

When leaders of organizations articulate and live their values, they drive them throughout the organization, and they become a way of being. – Howard Behar

Tune in to any talk in leadership circles today and you will hear all about living up to your potential. We instill it in our children from the day they start school and suit up for Little League. We remind them again at graduation and send them off to the real world full of promise and the hope that they will live up to the potential and hopes we placed in them.

But what happens when the realities of the real world sink in and living up to one’s potential becomes a dead end chase? Is there a way forward? Is living up to one’s potential still attainable?

Gallup research reported on in Inc. magazine says that “70% of employees aren’t working to their full potential. Adding insult to injury, 52% of those are just sleepwalking through their day.” The article states, “When a company raises employee engagement levels across every business unit through great management of people, it leads to higher profitability, productivity, and lower turnover.”

This sounds reasonable enough at first glance so where is the disconnect? Let’s take a closer look. “And therein lies the problem.” the article continues, “ to remedy the 70% crisis you first have to find those managers. Gallup reports that companies fail to choose the right management talent for the job a staggering 82 percent of the time.”

When companies fail to find the right managers 82 percent of the time, and when 70 percent of employees aren’t working to their full potential, then perhaps it’s time to rethink our approach as to what management potential looks like. Here are a few ideas for consideration.

Potential must be measured against values, not skills

Perhaps one of the reasons why so many companies hire the wrong managers is that they are looking at skill sets when they should be looking at values. Managers without a clear set of values such as honesty, integrity, trustworthiness, etc., can only lead for so long and take the company so far. Without a clear set of values in place, that leader has no true north, and the people have a leader with limited capacity. Click To Tweet

Potential and leadership development go hand in hand

Without question, companies want to hire highly qualified managers who can add value to the organization. No company purposefully sets out to hire the wrong managers. But along the way, companies are missing the mark. The good news is that it can be fixed. A great starting place is in leadership development.

Some time ago, Jack Zenger writing in The Harvard Business Review shed light on the fact that we wait too long to train our leaders. His research points out that the average age of managers who receive leadership training is 42, but the average of supervisors in these firms is 33. Zinger states, “It follows then, that if they’re not entering leadership training programs until they’re 42, they are getting no leadership training at all as supervisors. And they’re operating within the company untrained, on average, for over a decade.”

And this is the disconnect between someone not living up to their potential and someone with it. Leadership makes the difference.

Your potential and capacity is not defined by others

The premise of the Inc. article states the reason people are not living up to their potential is that companies are promoting the wrong people to management. While the argument has some merit, I believe that the premise lacks clarity.

To be sure, bad managers can be a drag on the culture of the organization. But it doesn’t have to be a deal breaker. You can reach your potential without them. Click To Tweet It’s no excuse for “sleep-walking through the day”, and opting not to perform at your best. Commit yourself to growing, learning, and developing your skills and your potential will be realized.

To be sure, bad managers can be a drag on the culture of the organization. But it doesn’t have to be a deal breaker. You can reach your potential without them. Click To Tweet

When your potential is grounded in your values, in leadership development, and individual responsibility, you can certainly reach all of your potentials. It will make a world of difference for you and to the organization you serve.

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Six Reasons Why You Want Diversity On Your Team

Posted August 18, 2018October 4, 2018
by dougdickerson

Diversity: The art of thinking independently together. – Malcolm Forbes

That diversity is at the forefront of importance in the business community is an understatement. It’s as much a part of the conversation now as it’s ever been. Yet sadly, there are still some who are slow to understand the benefits of a diverse team.

Writing for Teamable, Melissa Suzuno highlights some impressive statistics as it relates to diversity and inclusion on your leadership team. Here are a few of her findings: 67% of candidates want to join a diverse team, 57% of employees want to prioritize diversity, inclusive companies enjoy 2.3 x higher cash flow, 35% of diverse companies outperform homogeneous ones, and 70% are more likely to capture new markets.

As impressive as these statistics are, it leads us to the questions- why are some organizations still slow in embracing diversity on their teams? We would like to offer six reasons why you should.

To create new margins for growth and opportunity.

Any organization seeking to expand its growth and opportunities should see diversity and inclusion as the starting point. Click To TweetDiversity on your team creates the margins you need to make that happen. With greater diversity and inclusion comes a larger net, greater reach, greater potential, and more success. It’s a leader’s secret sauce that’s really not a secret at all. It’s the lifeblood of your organization.

To eliminate stagnant thinking

Nothing will sink an organization faster than a group- think mentality and stagnant thinking. When creativity is waning or gone, and everyone is thinking alike you’ll soon discover no one is really thinking at all. Diversity allows you to challenge old assumptions and creates more options. Stagnant thinking says, “this is the way we’ve always done it”, while diversity says “we can and we will do better”. Diversity of thought and ideas gives you leverage that will elevate you to the next level. Embrace it!

To maximize our potential for success- the more voices at the table, the stronger we are.

Organizational leaders need to understand that the more voices you have at the table the stronger you will be. Click To TweetThose same few voices will continue to deliver those same predictable decisions. The expansion of creativity and diversity of ideas will only come to fruition with the inclusion of more people who can contribute to your organization’s success.

To take ego out of the equation

If you lack diversity on your team, chances are you have surrounded yourself with ‘yes’ men. This is great for your ego, but disastrous for your business. We all have blind spots, areas where we cannot see clearly. Diversity on your team gives you access to the resources that help bring your blind spots into focus.

To enhance buy-in

If you lack diversity on your team, you will struggle to get widespread buy-in for your ideas and solutions. We all want to feel like we have some control over our work environment. Diversity on your team allows input from a variety of perspectives and provides a sense of inclusion in the process. Buy-in eliminates the “us vs. them” mentality and fosters more of a “look at what we did” pride. Click To Tweet

To promote engagement

If you lack diversity on your team, you will promote an ‘us’ versus ‘them’ mentality. We all want to feel like we are making meaningful contributions at work. An ‘us’ versus ‘them’ mentality is the enemy of engagement. Diversity on your team breaks down a perceived division and inspires employees to become engaged in making positive contributions to your organization.

Valuing and promoting a diverse team environment in your business benefits you as the leader, your employees, and the organization as a whole. This diversity creates new margins for growth and opportunity, eliminates stagnant thinking, maximizes the potential for success, takes ego out of the equation, enhances buy-in, and promotes engagement. As Malcolm Forbes stated in the above quote, the ultimate definition of diversity is “… thinking independently together.” No organization can stand on firm footings without it.

Liz Stincelli is an Employee Advocate, Leadership Consultant, Author, and Speaker. Learn more about Liz Stincelli at http://www.stincelliadvisors.com/

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