LeadershipSkills – Doug Dickerson on Leadership

Embracing Courageous Leadership (Part 1)

Posted February 28, 2021March 1, 2021
by admin

You will never do anything in this world without courage. It is the greatest quality of the mind next to honor. – Aristotle

It was the Roman statesman and scholar Marcus Cicero who said, “More is lost by indecision than wrong decision. Indecision is the thief of opportunity. It will steal you blind”. The words of Cicero are as true today as they’ve ever been.

Is it possible that the lack of courageous leadership is creating a leadership vacuum marked not by the lack of great ideas and ability, but characterized by inaction and a lack of courage?

Former President Ronald Reagan told a story about the time when he was a little boy buying a pair of shoes and the cost of indecision. An aunt had taken him to a cobbler to have a pair of shoes made for him.

The shoemaker asked him, “Do you want a square toe or a round toe?” The young Reagan hemmed and hawed. So the cobbler told him, “Come back in a day or two and let me know what you want.”

A few days later the shoemaker saw Reagan on the street and asked what he had decided about his shoes. “I still haven’t made up my mind,” he answered. “Very well,” said the cobbler.

When Reagan received the shoes, he was shocked to see that one shoe had a square toe and one shoe had a round toe. “Looking at those shoes every day taught me a lesson,” said Reagan years later. “If you don’t make your own decisions, somebody else will make them for you!”

Lacking courage as a leader at times is nothing new. But the consequences of it must be clear. Ryan Pendell did a great job diving into the topic not long ago in an article for Gallup entitled Do Your Managers Lack Courage?

In it, he makes the point that while low-courage leaders can be held in high regard by both leaders and team members-mostly because they never stir up problems. But ultimately, they do not serve their teams well–and they don’t serve their leaders well either–because they aren’t being honest with anyone. Pendell says, “Low-courage managers fail to provide the kinds of support that employees need to get their work done.”

And herein lies the need for courageous leaders. In this first part, I will shed light on what courageous leadership isn’t. In part two, I will share insights on what it is. In part three I will share insights on how to develop a courageous leadership mindset.

Courageous leadership–what it isn’t:

Courageous leadership is not placing your popularity over your principles

Courageous leadership is grounded in your principles and values, not the whims of those you serve. Your first obligation is to affirm your core values, not your ego.

Courageous leadership is not passing the buck

Courageous leaders accept the responsibility that comes with the territory. They make difficult decisions and are willing to face the music.

Courageous leadership is not always about playing it safe

Courageous leaders understand that sometimes to move forward you have to set your fears aside and take that first step.

Courageous leadership is not about kicking the can down the road

Courageous leaders understand that eventually, decisions have to be made. You can only kick the can down the road so far until you reach a dead end. There must come a time for action.

Final Thoughts

Indecisive leaders can paralyze organizations and harm morale. But with courage, a leader can be a catalyst for change and progress. It’s time to be courageous!

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Be a Leader That Lifts

Posted February 1, 2021February 19, 2021
by admin

A proud man is always looking down on things and people; and, of course, as long as you are looking down, you cannot see something that is above you. – C.S. Lewis

In the washroom of a place of business in London, British newspaper publisher Willaim Beaverbrook happened to meet Edward Heath, a young member of Parliament, about whom Beaverbrook had printed an insulting article a few days earlier. “My dear chap,” said the publisher, embarrassed by the meeting, “I’ve been thinking it over, and I was wrong. Here and now, I wish to apologize.”

“Very well,” grunted Heath, “but next time, I wish you’d insult me in the washroom and apologize in your newspaper.”

If you hang around in leadership long enough, you will eventually have moments when you are on the receiving end of critics and toxic people. It comes with the territory. My friend Ron Ward explains it this way. “ The tallest trees catch the most wind. Leadership can make you a target.” This is so true.

Most likely by now, you’ve heard the popular expression, “In a world where you can be anything, be kind”. The message is simple but profound. I think it’s time more people live it, especially leaders.

One of the most lasting things you can do as a leader is to lift others- to see people where they are not with a condescending eye, but with a lifting hand. As a leader, you are either lifting people or leaving people, your choice will make all the difference.

What qualities or attitudes do lifting leaders possess? What sets apart leaders that lift as compared to leaders that hold others down? Let’s consider these five for starters.

Leaders that lift look at potential

When you look for and see the potential in people it becomes the starting place for lifting. It’s a principle that I learned many years ago from John Maxwell. He always saw people as a 10. In reality, they were not 10’s. They may only be a 2, 3, or 4, but he looked upon them as 10’s. He saw them not as they were in that moment but who they could become. As a leader that lifts, don’t just look at the dirt that surrounds that diamond in the rough, look at their intrinsic value and worth.

Leaders that lift set aside their insecurities

This perhaps is one of the most common causes as to why some leaders don’t lift others. So long as you are insecure you will always be looking upon others with a suspicious eye. This posture puts a lid on your leadership. What’s worse, in the process, you hold others back. Don’t allow your insecurities and pettiness to hold others back. People around you need your best, not your baggage. Click To Tweet As a leader that lifts, be willing to call out the best in people. At the end of the day, all people want and deserve is a leader that believes in them and is not intimidated by their rise.

Leaders that lift build relationships

A leader that lifts knows the power of connections and relationship building. While you may have the ability to lift those around you, it may be another that takes them further on the journey than you. Make those connections anyway. The people you lift may just be one connection away from reaching their dream and realizing their destiny. That journey begins with a simple act of kindness and offering a hand that lifts.

Leaders that lift build momentum

The compound effect of leaders that lift is that it creates an energy and momentum that is fueled by those who have been lifted to fulfill their dreams. Would you rather fuel momentum in your organization by coercion or by passion? When you commit to being a leader that lifts you unleash a momentum that you couldn’t do on your own.

Leaders that lift build the future

This is the lasting contribution of leaders that lift. When you lift others, you are not just improving the lives of others today, you are helping build the next generation of leaders. In the end, it’s not about what you did for yourself. How can you make the world a better place? It begins when you are not looking down on others, but when you lift them up. A promising future is built one lifting hand at a time.

Are you a leader that lifts?

Listen to Doug’s leadership podcast at https://anchor.fm/cardinalpointleadership

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Cultivating Culture

Posted October 14, 2020October 14, 2020
by admin

Every time you reinforce the culture, you reinforce the fabric of the company. – Arthur M. Blank

How’s the culture in your organization? The question is not meant to be a subjective one based upon your preconceived ideas of what you think it ought to be or how you see it. That focus is too narrow. The answer is and must be more inclusive and broad.

Your role as a manager and leader within your organization is critical to the culture in it. A study by Gallup reports that 70% of the variance in team management can be traced back to their managers behavior. In addition, only four in ten U.S. employees strongly agree that they get to do what they do best at work. Over half are actively looking for a new job or are open to one- and when they do land a new role, 91% of the time it’s with a new company. So, again, how is the culture in your organization?

How we as leaders cultivate culture within our organizations is an ever-present challenge and opportunity. A hands-off approach to building culture will not work no more than an overbearing presence can boost morale. Is there a better way?

I was intrigued as I read a review in Inc., of the forthcoming book Good Company by Home Depot co-founder Arthur M. Blank. I won’t give away all the details of the review, but I will share what he identifies as the most important question you can ask your employees: Is this organization worth your life? If the answer is yes, Blank explains, “it’s an indication that the company’s culture is thriving, and that it’s employees feel confident in making the best decisions for both the customers and the company.”

How can you reinforce the culture in your organization? What are some practical , even small things, that can make a difference? Here are a few ideas for starters.

Focus on ‘we’, not ‘me’

It takes a group of dedicated individuals who are willing to set aside personal agendas to advance the team. As Babe Ruth said, “ The way a team plays as a whole determines its success. You can have the greatest bunch of individual stars in the world, but if they don’t play together, the club won’t be worth a dime.” Hire the best talent you can find, but instill the concept of teamwork from the beginning. Click To Tweet

Play to strengths

It’s already been alluded to, but your people will thrive best when they do what they love. There’s a fine line between cross training and cross contamination. Your people will thrive when they are free to do what they do best. When this happens you won’t have to manufacture a healthy culture and morale, it will take care of itself.

Prioritize relationships

Healthy relationships are the backbone of your employee relations. Your employees are the face of your organization and create the bond with your customers. If relationships are weak then the links to the most important people you serve will be strained. Every part of your cultural and customer experience will rise and fall on relationships.

Clarify values

Your values must be clear to your people. They can’t have buy-in to your organization without it. Roy Disney put it this way, “When your values are clear to you, making decisions becomes much easier”. Your people must know the ‘why’ of their work and why it matters to the marketplace. If your people are confused then so are the people you are trying to serve. Click To Tweet

Have each other’s backs

Loyalty within your organization goes a long way in building culture. When you have the backs of your people and stand by them, they will not soon forget. It’s an essential part of your leadership that will see you through the good times and bad. No organization is immune from adversity, but every organization can endure it when the people in it have each other’s backs and stand united.

Final Thoughts

Cultivating culture in your organization is a process. It takes time and commitment from all those in it. Acting in good faith and with open communication are essential to your success. What the culture in your organization looks like all depends on the level of commitment of the people in it. It all starts with you.

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