Leadership Minute: Good Graces

manners

I seek constantly to improve my manners and graces, for they are the sugar to which all are attracted. – Og Mandino

It is one of the most essential leadership skills that many overlook. Good manners and graces are an essential part of your leadership style. Common courtesies and etiquettes speak of the value that place in others which flows out of your self-esteem. Remembering to employ them on all occasions will cause others to hold you in high regard by which you will long be remembered. People like to know that you care and this is one simple way to show it. Be kind. Be courteous. Show your manners.

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If you enjoy reading the Leadership Minute you will especially enjoy reading Doug’s books, Leaders Without Borders & Great Leaders Wanted! Visit Doug’s website to order your copies today.

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Leadership Minute: You’ve Come Too Far

giveup

I’ve worked too hard and too long to let anything stand in the way of my goals. I will not let my teammates down and I will not let myself down. – Mia Hamm

Your success as a leader is the result of hard work and determination. The path has been paved with long hours of sweat equity and sacrifices you made to be where you are today. Your determination to not let your teammates down or yourself is the result of your all-in dedication and resolve. Don’t allow any setback or discouragement to prevent you from running your race. You are too strong, too talented, and have come too far to quit! Your destiny is within reach!

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If you enjoy reading the Leadership Minute you will especially enjoy reading Doug’s books, Leaders Without Borders & Great Leaders Wanted! Visit Doug’s website to order your copies today.

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Lighten Up: Leading is Half the Fun

lightenup

Have you not learned great lessons from those who rejected you, and braced themselves against you, or disputed the passage with you?  -Walt Whitman

A story is told of a boy who asks his father to explain the difference among irritation, aggravation, and frustration. The dad picked up the phone and dialed a number at random. When the phone rang he asks, “Can I speak to Alf, please?” To which the person on the other end of the line said, “No! There is no one called Alf here.” Then, they hung up. “That’s irritation,” said the Dad.

Then he picked up the phone again and dialed the same number; once again asking for Alf a second time. This time the irate answerer replied, “No, there is not anyone here called Alf. Go away; if you call again I will call the police.” “That’s aggravation,” commented the Dad.

“Then what is frustration?” asked the son. The father picked up the phone and dialed the same number a third time: “Hello, this is Alf. Have I received any phone calls?”

While there are many rewards to leading, the story reminds us that irritation, aggravation, and frustrations do come our way. Your challenges may not come in the form of a prank call as illustrated in the story, but if you hang around long enough you will experience those wide range of emotions that will confront you as a leader.

Will Rogers said, “Do the best you can, and don’t take life too serious.” While the demands of leadership are many and much is riding on the decisions you make; it is important to be reminded to lighten up. Here are three observations about leaders who are wound too tight. Are you one of them?

A leader wound too tight is not flexible.

I have met leaders over the years that were wound so tight that the least amount of resistance would overwhelm them. Tony Robbins said, “Stay committed to your decisions, but stay flexible in your approach.” This is practical wisdom that can save you a lot of aggravation.

A leader’s ability to be flexible is reflective of one who understands that conditions change, the unexpected happens, and that you can take it in stride. As you demonstrate flexibility to changing conditions it will send the message throughout your organization that you can roll with the flow and it is possible to bend. If things do not go according to plan today; lighten up, tomorrow is a new day.

A leader wound too tight can’t grow.

If a leader can’t adapt to his or her circumstances it will be hard for those around him as well. Eleanor Roosevelt said, “People grow through experience if they meet life honestly and courageously. This is how character is built.” A leader wound too tight is restricted in many ways least of which is his ability to think clearly, include others, and provide the emotional strength needed in times of testing.

As a leader you need an outlet that will give you balance in your daily life. This should include a healthy diet and exercise, a network of friends who can give you perspective, and a faith that will give you courage to put your frustrations into more capable hands. As you lighten up you can go up.

A leader wound too tight will eventually snap.

Let’s face it; at one time or another we’ve all reached the snapping point. You may be there now. The Greek philosopher Democritus said, “The person who can laugh with life has developed deep roots with confidence and faith-faith in oneself, in people and in the world, as contrasted to negative ideas with distrust and discouragement.” What about you? Have you learned to laugh?

Irritation, aggravation, and frustration is part of leadership; a part of life. But as you go through these times it is important to understand this one thing – you go through them. What you go through is not always a choice, but how you go through it is – lighten up.

Are you wound too tight?

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© 2013 Doug Dickerson

* This column is featured in my book, Great Leaders Wanted! and is one of the many inspirational columns you will read when you order your copy today.

 

 

If you enjoy reading Doug’s leadership insights you will especially enjoy reading his books, Leaders Without Borders & Great Leaders Wanted! Visit Doug’s website at www.dougsmanagementmoment.blogspot.com to order your copies today.

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Leadership Minute: Little Things

change

Things don’t have to change the world to be important. – Steve Jobs

Is it possible to do important things without changing the world? I believe it is. The problem for some aspiring leaders is that they think they will never measure up to false expectations if what they do doesn’t change the world. Here’s the leadership tip: don’t worry about changing the world. In the long run what’s important is not what you do but who you are. You can change your world without changing the world. And once you learn that you will be much happier. And that’s important.

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If you enjoy reading the Leadership Minute  you will especially enjoy reading Doug’s books, Leaders Without Borders & Great Leaders Wanted!  Visit Doug’s website to order your copies today.

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5 Traits of Curious Leaders

curosity

We keep moving forward, opening new doors, and doing new things, because we’re curious and curiosity keeps leading us down new paths – Walt Disney

In Bits & Pieces there was a story told of a sign in the window of an English company that read: We have been established for over one hundred years and have been pleasing our displeasing customers ever since. We have made money and lost money, suffered the effects of coal nationalization, coal rationing, government control, and bad payers. We have been cussed and discussed, messed about, lied to, held up, robbed and swindled. The only reason we stay in business is to see what happens next.

Like the owners in the story you may show up at your place of business more out of curiosity for what is going to happen next than anything else. But a healthy curiosity combined with your passion can be a good thing. The discoveries of a curious leader can be transformational and help you grow beyond your current boundaries. Here are five traits of a curious leader that you need to know.

Curious leaders have an unquenchable appetite to learn.

What are you passionate about? What are your hobbies and interests? As a leader the answers are found not just on a personal level but also on a professional level.  On a professional level your curiosity will lead you to learn all you can about your product, your customer, and the future direction of your industry. A curious leader will always be looking for and finding new ways to improve and build a healthy future.

Curious leaders are not afraid to take risks.

The only way to grow and move forward is to step out of existing comfort zones and attempt that which has not been tried and be willing to fail and get back up and do it again when knocked down. Curiosity is not just imagining things in new ways it is doing things in new ways. Curious leaders take risks. Curious leaders had rather fail at something big than succeed at something small.

Curious leaders are explorers.

Curious leaders are the modern day versions of Christopher Columbus, Marco Polo, or Captain Robert Scott. Today we know them as Henry Ford, Alexander Graham Bell, Steve Jobs, and Bill Gates, to name a few. They set out to open new doors, discover new paths, and make their mark on the world. Curious leaders consider the exploration just as rewarding as the discoveries they make and we need more leaders with a sense of exploration.

Curious leaders often walk alone.

Curious leaders are not prone to sitting still and have a high energy level. Ever learning and exploring new possibilities they can be misunderstood by others who might otherwise be content with the status quo. But curious leaders keep moving forward and as a result may be found in small company. But curious leaders are needed and our lives have been enriched by lonely people such as Thomas Edison and Albert Einstein.

Curious leaders cast the vision.

Curious leaders are best qualified to cast the vision because they are the ones who have already experienced it. The curious leader has been out front on the future and knows why the team needs to go there. What the curious leader now needs is a strong supporting cast to make it happen. While the curious leader is needed to identify and cast the vision he may not be the best one to execute it.

Curiosity is a wonderful leadership trait. It can position you for the future and give you a renewed sense of purpose. Where will your curiosity take you?

 

© 2013 Doug Dickerson

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If you enjoy reading Doug’s leadership insights you will especially enjoy reading his books, Leaders Without Borders & Great Leaders Wanted! Visit Doug’s website to order your copies today.

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Leadership Minute: Calculate the Small Things

dragon

It does not do to leave a live dragon out of your calculations, if you live near him.  – J.R.R. Tolkien

In leadership it’s not always the big things that trip us up. Often times it’s the little things that we fail to tend to that gives us the most grief. Your effectiveness as a leader will be found in carrying out the daily disciplines of proper calculations. What little dragons are you avoiding that you need to deal with? Don’t put it off any longer. Identify it. Calculate your plan of action. Get going.

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If you enjoy reading the “Leadership Minute” you will especially enjoy reading Doug’s books, Leaders Without Borders & Great Leaders Wanted! Visit Doug’s website to order your copies today.

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Leadership Minute: Look for the Good

flower

Weeds are flowers too, once you get to know them. – A. A. Milne

One of the challenges of leadership is finding the good in others when at times it may be hard. Let’s face it; there are just some people for whatever the reason who do not resonate with us. Perhaps it’s their bad attitude or some other characteristic that makes them difficult to like. But if you will train yourself you can learn to find the value in each person and the contributions they can make. At times it may be difficult to spot but look for the good in others and what role you can have in making a positive impact in their life. Some flowers are cleverly disguised as weeds.

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Leadership Minute: Content to Fail?

fail

My great concern is not whether you have failed, but whether you are content with your failure – Abraham Lincoln

On the journey of leadership there will be failures. I’ve had my share of mine, how about you? So the question is not whether we will fail but are we content with failure. Until you address this mindset and work to overcome it you will never rise to the level of success you desire. Until this issue is settled you will never reach your potential as a leader. Don’t be afraid of failure on your journey because you will experience it, but never allow yourself to be so comfortable with failure that you stop striving for excellence.

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If you enjoy reading the “Leadership Minute” you will especially enjoy reading Doug’s book, Leaders Without Borders & Great Leaders Wanted. Visit Doug’s website to order your copies today.

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5 Rules of the Blame Game

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A good leader takes a little more than his share of the blame, a little less than his share of the credit. – Arnold H. Glasow

John Killinger tells a story about the manager of a minor leader baseball team who was so disgusted with his center fielder’s performance that he ordered him to the dugout and assumed the position himself.

The first ball that came into center field took a bad hop and hit the manager in the mouth. The next one was a high fly ball, which he lost in the glare of the sun and it bounced off his forehead. The third was a hard line drive that he charged with outstretched arms; unfortunately, it flew between his hands and smacked his eye. Furious, he ran back to the dugout, grabbed the center fielder by the uniform, and shouted, “You idiot! You’ve got center field so messed up that even I can’t do a thing with it!”

The coach in the story reminds us of the type of culture we live in. The blame game is easy to play and in the end really serves no meaningful purpose. But as a leader if you want to grow, move your organization forward, and create a culture of excellence it’s going to require a different mindset in order to pull it off. Here are my five rules of the blame game that can help you navigate your way forward.

Begin with yourself.

In a “blame others first” culture this is where you are set apart as a leader. The tendency is to find someone to be the “fall guy” when things go south, but the leader steps up and takes responsibility. When you shoulder the responsibility as the leader you demonstrate that you are with and for your team not just in the good times but also when the chips are down. A good leader takes personal responsibility for his organization.

Look for solutions.

Once responsibility has been taken it’s then time to move beyond “who to blame” and work on solutions. This can be as simple as diagnosing a poor communication problem or perhaps something more complex. The point being; don’t dwell too long on who messed up but rather channel your energies on what to do next.

Attack bad attitudes.

In order to coalesce team members around a new culture of excellence and move past a blame game mentality you must address bad attitudes. “Your attitude, not your aptitude, will determine your altitude,” stated Zig Ziglar. Bad attitudes will ground your organization and will be the single greatest challenge to your leadership. The work of your team will be a reflection of their attitudes. Attack bad attitudes, keep yours positive, and change your culture.

Manage mistakes wisely.

The way you mange mistakes can pay great dividends but it all depends on how you handle it. Rather than demoralizing the offender with a wrong response why not use it the opportunity to do something constructive? As a leader, how you handle the mistakes of others speaks volumes about what’s most important to you. Those who blame belittle. Be a leader who encourages and turns the mistakes into something positive.

Examine motives.

Understanding the blame game begins with identifying the motives for blaming others. Possibilities might include professional jealousy, subtle expressions of bullying, deflection off of one’s own insecurities, etc. By examining the motives of those caught in playing the blame game card you can learn a lot about the inner workings of your organizational dynamics and patterns. As a leader you need to have a handle on what is taking place in order to correct it.

Playing the blame game is too easy. Leading up is hard. Your leadership will rise when you rise up and do the right thing. If you want a better way forward then stop with the blame game.

What do you say?

© 2013 Doug Dickerson

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If you enjoy reading Doug’s leadership insights you will especially enjoy reading his books, Leaders Without Borders & Great Leaders Wanted! Visit Doug’s website to order your copies today.

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Leadership Minute: Growth By Conflict

cnoflict

Difficulties are meant to rouse, not discourage. The human spirit is to grow strong by conflict. – William Ellery Channing

How nice it would be to grow as a leader divorced from any conflict or discouragement. But that’s not reality is it? Hang around in leadership long enough and you will have your share of difficulties, discouragement and conflict. But the good news is that each of those times of testing are making you stronger and preparing you to lead at a higher level. No amount of testing is ever in vain. Be encouraged as you go through the tough times. You are stronger than you realize!

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If you enjoy reading the “Leadership Minute” you will especially enjoy reading Doug’s books, Leaders Without Borders & Great Leaders Wanted. Visit Doug’s website to order your copies today.

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