leadership – Page 17 – Doug Dickerson on Leadership

The New Normal: The Impact of COVID-19 in Your Daily Leadership

Posted March 15, 2020
by admin

What lies behind you and what lies in front of you, pales in comparison to what lies inside of you. – Ralph Waldo Emerson

For the foreseeable future, we are now living in a new normal. The COVID-19 (Coronavirus) has the world on edge as the virus spreads and death tolls climb. Be it directly or indirectly, everyone has been impacted by it.

Your leadership in this new normal is important. Whether your occupational field is in healthcare, government, retail, financial services, education, religious, corporate, etc. the signals you send as a leader make a difference.

I’m reminded of Churchill’s leadership during World War II. England needed to increase its production of coal. Winston Churchill called together labor leaders to enlist their support. At the end of his presentation, he asked them to picture in their minds a parade that he knew would be held in Piccadilly Circus after the war.

First, he said, would come the sailors who had kept the vital sea lanes open. Then would come the soldiers who had come home from Dunkirk and then gone on to defeat Rommel in Africa. Then would come the pilots who had driven the Luftwaffe from the sky.

Last of all, he said, would come a long line of sweat-stained, soot-streaked men in miner’s caps. Someone would cry from the crowd, ‘And where were you during the critical days of our struggle?’ And from ten thousand throats would come the answer, ‘We were deep in the earth with our faces to the coal.'”

Just as Churchill had to rally the people around a common cause, so too is COVID-19 a challenge all of us face. It’s no respecter of persons. We are all in this together as it were -with our faces to the coal.

What’s needed to lead in the new normal? Here’s a start.

Lead in the new normal with a steady hand

In this new normal, we need leaders with a steady hand. We need leaders with eyes wide open and clear thinking. We need leaders in the new normal who exude confidence and calm.

Leadership Tip: In this new normal you people want steady leadership.

Lead in the new normal with courage

A new normal like ours will require courage to not just lead with a steady hand but speak the truth with authority. It will require courage, boldness, and at times, restraint. Courageous leadership in times of adversity will calm fears and inspire hope. Click To Tweet

Leadership Tip: In this new normal, your people are looking for courageous leadership.

Lead in the new normal with facts

As we see so often in times like this, there’s information overload that’s accessible 24/7. Justifiably so, people want information. As you lead in this new normal, be responsible and communicate with your people factually. When people look to your leadership in these times, be the voice of reason and facts.

Leadership Tip: In this new normal, your people want facts more than hype.

Lead in the new normal with patience

It’s been said that in times of adversity, leaders aren’t made, they are revealed. Your past experiences, both good and bad, have prepared you for moments like this. It’s time for you to step up in your leadership. But in doing so, exercise patience and understanding with those around you. People may be traveling the same road as you, but they may not have all been on it for as long. Let others both learn from and be reassured by your leadership and experience. Click To Tweet

Leadership Tip: In this new normal your people need your patience as you navigate through uncertain times.

Lead in the new normal with compassion

Now more than ever, we need leaders who will step up and model compassion. So many people have been impacted by COVID-19 and many are in a bad place. Leverage your leadership to rally around those in need. This can be our finest hour if we step up with compassionate hearts. Click To Tweet

Leadership Tip: In this new normal, your people need to see compassion in action. We must look out for one another.

Final Thoughts

Even though we are living in a new normal in uncertain times, I believe we will come through it strong. Your leadership in this new normal is essential. When it’s all over, let it be said that you rose to the occasion and led with clarity and confidence. This is your finest hour.

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Moving From Buy-In to Engagement: Why Buy-In May Not Be Enough

Posted March 11, 2020
by admin

None of us is as smart as all of us. – Ken Blanchard

In his book, The 21 Irrefutable Laws of Leadership, John Maxwell devotes a chapter to Law 14 – The Law of Buy-In. In it he states, “People don’t at first follow worthy causes. They follow worthy leaders who promote worthwhile causes. People buy into the leader first, then the leader’s vision.” This statement is profoundly true, simple, and complicated all at the same time.

Many leaders and many more organizations work diligently on buy-in. We aren’t knocking it, we understand that without it, you’re dead in the water. But making the transition from buy-in to engagement can be difficult.

Here’s what we know. The latest 2019 Employee Engagement Report from TINYpulse found that employee loyalty is decreasing. 43% of workers would be willing to leave their companies for a 10% salary increase. A staggering 44% of employees don’t feel they have sufficient opportunities for professional growth in their current position. Less than one-third of people believe they have a strong culture.

We can’t say enough about the importance of buy-in. It means so much for so many reasons. But without active engagement, everything else is in jeopardy. With this in mind, we have identified four essentials that we believe are necessary for engagement.

Purpose

The hardest task for you as a leader is to get the buy-in. Selling the ‘why’ to a prospective team member or client puts your vision to the test every time. And, the truth be told, before they buy into the vision, they buy into you as a leader. Oftentimes the crisis of buy-in is not about the organization or product, it’s the leadership.

Everyone is searching for meaning and purpose. People thrive when they feel their work is meaningful. This meaning is not found in the work itself, it is found in connecting their work to a purpose larger than themselves. Your ‘why’, as a leader, provides purpose and direction that gives those who follow you something to believe in. It appeals to others on an emotional level and makes work feel less like work and more like a purpose. People will be more engaged when they buy into your leadership and are excited about the work they are doing. Click To Tweet

Communication

Once buy-in has been achieved, now the real work begins. How do you harness the momentum that buy-in gives you and turn it into action steps that advance you? We believe communication is essential and that it should take place on a regular basis.

American psychologist, Rollo May, believed that “Communication leads to community, that is, to understanding, intimacy, and mutual valuing.” This sense of community fosters an environment where others feel safe to collaborate, cooperate, and compromise. Effective leaders use conversations to build connections, convey information, share stories and thoughts, and to encourage questions. Click To Tweet These connections form trusting relationships that earn a commitment from others. The safety and inclusion of the relationships built on open communication enhance engagement.

Coaching

We believe that engagement is the life-blood of your organization. With that in mind, it must not only be communicated regularly, but it must also be given priority. With this in mind, ownership must be taken at all levels and coaching is critical to how it’s done.

Successful leaders play the role of coach and supporter with an emphasis on helping others succeed. They invest their time and resources into building others up. We are drawn to those who want the best for us and will use their strengths to help us achieve our goals. Your employees are more likely to become fully engaged when they know that you will always be there to offer support and catch them if they fall.

Accountability

Engagement is not hard to measure, but we believe you must keep your finger on the pulse of your organization at all times. The time to find out about issues that impact your people and their performance is not at the end of the year; by then it’s too late. Click To Tweet

Accountability boils down to taking ownership of one’s own thoughts, words, actions, and reactions. One of the greatest keys to accountability is the level of control people feel they possess over their work. When employees are in control of the “what, when, and how” of a decision or action, their ownership and accountability skyrockets. As a result of taking ownership of their work, people will become more engaged.

At the end of the day, worthy leaders are the ones who effectively lay out their vision and get others to buy into that vision. Successful leaders are able to encourage others to move beyond buy-in to becoming fully engaged in their work. Engaged employees have a sense of purpose and know that they are making a difference. They feel safe and included because of open and ongoing communication. They feel supported by a leader who serves as a coach. And, they feel a sense of ownership and accountability for their work.

Final Thoughts

Lay a strong foundational culture for your employees by deliberately sharing a meaningful purpose, building relationships through open communication, serving as a supportive coach, and giving them control and accountability for their work. This foundation will move you from buy-in to engagement. And, active engagement is the key to success.

To learn more about Liz Stincelli visit her website at https://www.stincelliadvisors.com/

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Why Encouragement Matters in Leadership

Posted March 1, 2020
by admin

If you are a leader, you should never forget that everyone needs encouragement. – John Maxwell

As a young boy, he worked in a factory but had an intense desire to be a singer. When he turned ten years old, he took his first voice lesson which procured a less than encouraging remark from his teacher, “You can’t sing. You haven’t any voice at all. Your voice sounds like a wind in the shutters.”

His mother, however, believed that he could learn to sing. She was very poor, but she hugged and said, “My boy, I’m going to make every sacrifice to pay for your voice lessons.”

Her encouragement and sacrifice for her son proved to be invaluable. He became known as one of the world’s greatest singers. His name is Enrico Caruso.

I’m always inspired by stories like this. To think that the turning point for a world-renowned singer was the encouragement from one person who believed in him when others passed him over.

Think about your own story. Who was it that inspired and challenged you to be your best and pushed you to go further than you thought possible?

I’m thankful for teachers who helped me reclaim the confidence I need to succeed in school due to my struggle with dyslexia. Without their understanding and their encouragement to me to push through and overcome my learning challenges, I wouldn’t be where I am today.

Encouragement is the secret sauce for all successful leaders. And all leaders who want to add value to those around them but are not quite sure where to start - well, this is it. Click To Tweet There are many benefits to encouraging those around you, but here are three that stand out.

Encouragement pays immediate dividends

In any given moment, a word of encouragement is the boost a friend or colleague needs. Without your knowledge, encouragement can be a game-changer for someone who may have felt like giving up and throwing in the towel.

Never underestimate the power of encouragement at the moment in which it was given. It may not seem like all that much to you at the time, but it could make all the difference in the world to the one who just received it.

Encouragement creates margins

Have you ever had those times when you just felt stuck? You were in that funk and it was like your head was in a cloud. I know I have. Many times. When I look back, I can see where it was a word of encouragement snapped me out of it. It caused me to look at my circumstances from a different perspective and try another way.

Encouragement is not meant to be an isolated emotional boost of support. Encouragement stirs you to look at your circumstances differently and find new paths to better solutions. Click To TweetYour word of encouragement may be all it takes for someone else to find new margins they need.

Encouragement creates a boomerang effect

There’s an old saying, “What goes around, come around,” and that is especially true with encouragement. Every leader worth his or her salt is an encouragement to those around them. It’s in a leader’s DNA.

While it’s never about what you get in return, every word of encouragement you give as a leader has a boomerang effect and comes back around in positive ways in your own life. Be generous with encouragement. People around you need it now more than ever. Click To Tweet

Final Thoughts

By our words and actions, we are either building or destroying. As a leader, let me admonish you to see the best in others, believe the best in others, and speak words of encouragement to those around you. When you do, everyone benefits.

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The Value of Recognition

Posted February 24, 2020
by admin

Don’t worry when you are not recognized, but strive to be worthy of recognition. – Abraham Lincoln

I read a story about a man who attended a lecture on the importance of showing appreciation to the important people in your life. Mike decided to start with his wife. So after work that night on his way home, he bought her a dozen long-stemmed red roses, a box of chocolates, and a pair of earrings. He smiled with self-satisfaction as he contemplated surprising his wife and showing her how much he appreciated her.

He stood at the front door with the roses and gifts in hand and rang the doorbell. His wife came and opened it, and stared at him for a long minute. Suddenly she burst into tears. “Sweetheart, what’s wrong?” he asked.

“It’s been the worst day of my life,” she answered. “First, Johnny tried to flush his diaper down the toilet. Then Kevin melted a plastic airplane in the oven. Then the dishwasher clogged and overflowed all over the kitchen floor. Then Jessica came home from school with a note from the teacher saying that she beat up a boy in her class. And now you come home drunk?”

Despite our best efforts, sometimes showing our appreciation doesn’t always go according to plan. It can be awkward to express and sometimes misinterpreted.

But in the workplace, let’s make sure that we understand that recognition is important. It’s what TINYpulse refers to as the secret sauce of employee engagement.

In the report, they state, “Providing recognition for excellent work is one of the best things an organization can do to maintain employee engagement”. Yet, according to the report, “only one in three people feel they were well-recognized the last time they went the extra mile at work.”

The report states that when asked more broadly about how valued people feel at work, the results we just as bleak. Only 26% of employees report feeling valued at work. This is outweighed by the 33% of people who actually feel undervalued.

If you are concerned at all about employee engagement in your workplace, you must make recognition a priority. Click To Tweet

Here are a few reasons why it matters.

Recognition matters because your people matter

It’s just this simple. And because they matter they should be recognized for the excellent work they do. I know for many in leadership the unspoken attitude may sound something like “their paycheck is all the recognition they need,” but not so fast.

According to the same TINYpulse report, 43% would leave for a 10% salary increase, up from 25% last year. If just a 10% salary increase is all it takes for an employee to leave, perhaps more recognition is in order for them to stay.

Recognition matters because your culture matters

Imagine if you will what it would be like to be in a workplace culture that is thriving, producing, and where recognition abounds for all the hard work. Culture is contagious. And a thriving workplace culture creates a momentum that is hard to beat. Click To Tweet

To be sure, no workplace is perfect even in the best of environments. But it’s easier to tackle the issues that challenge your workplace culture when your people feel valued and appreciated. Recognition plays a huge role in making that happen.

Recognition matters because your reputation matters

In the TINYpulse survey, there is a gap in how managers perceive culture and how employees perceive it. That should not come as a surprise. The survey states, “leaders make or break motivation within their team.” And this is where recognition can work to your benefit.

If your people do not feel valued or respected, then everything else you do comes across as disingenuous. Click To TweetRecognition is given to what is valued. If your people are not recognized, then it is obvious to them that they are not valued. Like it or not, your reputation as a leader is being defined on how you treat your people.

Final Thoughts

Employee engagement is critical to your success as a leader. Recognizing your people for their hard work, sacrifices, and contributions ought to come as natural to you as breathing. Recognition matters that much.

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How Your Attitude Helps Shape Your Company Culture

Posted February 9, 2020
by admin

Everything can be taken from a man but one thing: the last of human freedoms- to choose one’s attitude in any given set of circumstances, to choose one’s own way. – Viktor E. Frankl

I read a story about a young man named John who received a parrot as a gift. The parrot had a bad attitude and an even worse vocabulary. Every word out of the bird’s mouth was rude, obnoxious and laced with profanity.

John tried and tried to change the bird’s attitude by consistently saying only polite words, playing soft music and anything else he could think of to “clean up” the bird’s vocabulary.

Finally, John was fed up and he yelled at the parrot. The parrot yelled back. John shook the parrot and the parrot got angrier and even ruder.

John, in desperation, threw up his hands, grabbed the bird and put him in the freezer. For a few minutes, the parrot squawked and kicked and screamed. Then suddenly it was totally quiet. Not a peep was heard for over a minute. Fearing that he’d hurt the parrot, John quickly opened the door to the freezer.

The parrot calmly stepped out onto John’s outstretched arms and said “I believe I may have offended you with my rude language and actions. I’m sincerely remorseful for my inappropriate transgressions and I fully intend to do everything I can to correct my rude and unforgivable behavior.”

John was stunned at the change in the bird’s attitude. As he was about to ask the parrot what had made such a dramatic change in his behavior, the bird continued, “May I ask what the turkey did?”

Like John, you may be surrounded by people with bad attitudes and you are desperate about what to do.

Did you know that according to an article in Inc., science says that your bad attitude can cost you $3,600 a year? The link was made between cynicism and income and how cynical people make less money.

How about you? Are you allowing a bad attitude and cynicism to generate negative consequences in your life?

The attitude you have contributes to the overall company culture where you work. The same goes for your colleagues. Based upon your attitude and the attitude of those around you, is this concerning? Click To Tweet

Your attitude is important. Here are a few reasons why.

People are watching

Wherever you are within your organizational structure you carry within you a certain amount of influence. This translates into your leadership capacity. So how you handle stress, adversity, challenges, the unexpected, etc. all contribute to an attitude that’s on display. Your attitude by default and whether you like it or not is shaping the culture around you because other people see it.

People are listening

One of the most important things you learn as a leader is how to choose your words carefully. It’s not always easy especially when that special someone at the office has got on your last nerve. I get it. But the way you contribute with your words ought to be a reflection of how you want to add value as a leader. Are your words lifting? Helpful? Encouraging? Know this - your attitude as reflected in your words matters because people are listening. Are you helping your culture or hurting it? Click To Tweet

People are reacting

As a leader in your organization, not only are people watching and listening to your attitude, but they are reacting to it. If your attitude alone was the attitude thermostat that the rest of your organization was set to, what kind of workplace would it be? You may not think that your attitude alone makes that much difference. But what if your attitude was taken and multiplied by 30 employees, 50 employees, or 100, would it matter then? Would you stay and work in that environment?

Final Thoughts

“The greatest day in your life and mine”, says John Maxwell, “is when we take total responsibility for our attitudes. That’s the day we truly grow up.” How about you? It’s time for an attitude check to help shape your company culture in a positive way.

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Celebrating Black History Month

Posted February 3, 2020February 3, 2020
by admin

Success is to be measured not so much by the position that one has reached in life as by the obstacles which he has overcome while trying to succeed. – Booker T. Washington

In celebration of Black History Month, here are twenty inspirational quotes to think about. In the spirit of the words of Dr. Martin Luther King, Jr. who said, “I have decided to stick with love. Hate is too great a burden to bear,” let’s recommit ourselves to being messengers of love in a world that so desperately needs it.

“ The most important thing is to try and inspire people so that they can be great in whatever they want to do.” – Kobe Bryant

“The battles that count aren’t the ones for gold medals. The struggles within yourself- the invisible, inevitable battles inside us all- that’s where it’s at.” – Jesse Owens

“Just don’t give up what you’re trying to do. Where there is love and inspiration, I don’t think you can go wrong.” – Ella Fitzgerald

“Change will not come if we wait for some other person or some other time. We are the ones we’ve been waiting for. We are the change that we seek.” – President Barack Obama

“Every great dream begins with a dreamer.” – Harriet Tubman

“Great leaders are almost always great simplifiers, who can cut through argument, debate and doubt, to offer a solution everybody can understand.” – Colin Powell

“I hated every minute of training, but I said, ‘Don’t quit. Suffer now and live the rest of your life as a champion.” – Muhammad Ali

“Never be limited by other people’s limited imaginations.” – Mae Jemison

“If there is no struggle, there is no progress.” – Frederick Douglass

“Hold fast to dreams, for if dreams die, life is a broken-winged bird that cannot fly.” – Langston Hughes

“Where there is no vision, there is no hope.” – George Washington Carver

“Bringing the gifts that my ancestors gave, I am the dream and the hope of the slave. I rise. I rise. I rise.” – Maya Angelou

“When I dare to be powerful -to use my strength in service to my vision, then it becomes less and less important whether I am afraid.” – Audre Lorde

“Surround yourself only with people who are going to take you higher.” – Oprah

“The progress of the world will call for the best that all of us have to give.” – Mary McLeod Bethune

“Some people want it to happen, some wish it would happen, others make it happen.” – Michael Jordan

“One important key to success is self-confidence. An important key to self-confidence is preparation.” – Arthur Ashe

“Dreams are lovely but they are just dreams. Fleeting, ephemeral, pretty. But dreams do not come true just because you dream them. It’s hard work that makes things happen. It’s hard work that creates change.” – Shondra Rhimes

“Never underestimate the power of dreams and the influence of the human spirit. We are all the same in this notion: The potential for greatness lives within each of us.” – Wilma Rudolph

“Don’t sit down and wait for the opportunities to come. Get up and make them!” – Madam CJ Walker

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How Adversity Shapes You As A Leader

Posted January 26, 2020January 26, 2020
by admin

One who gains strength by overcoming obstacles possesses the only strength which can overcome adversity. – Albert Schweitzer

In 1799, Conrad Reed discovered a seventeen-pound rock while fishing in Little Meadow Creek. Not knowing what it was made of, his family used it as a doorstop for three years. In 1802, his father, John Reed, took it to a jeweler who identified it as a lump of gold worth about $3,600. That lump of gold, which was used as a doorstop for three years in North Carolina, is one of the biggest gold nuggets ever found east of the Rockies. Until its composition was determined, its value was unknown.

Hang around in leadership and sooner, rather than later, you will come to learn about adversity. As in life, it comes with the territory.

Your composition as a leader will be tested and what lies underneath will reveal the type of leader you are. Adversity over time will mold you into the leader you become. Click To Tweet

Albert Einstein said, “Adversity introduces a man to himself.” The same is true in leadership. Readily, some would say they could do without the introduction to oneself through adversity. But, nonetheless, adversity has a way of rearing its ugly head. So, now what?

I would like for you to focus on the following three questions as you going through times of adversity as a leader. It’s as you think through these responses you can begin to navigate your way through the adversity that comes to all of us.

Is my adversity defeating or refining me?

Leaders are not immune to adversity. We all face it. But we don’t all respond to it the same way. Your response to and attitude toward adversity will strengthen you or defeat you based upon your reaction to it. Click To Tweet

If the adversity you face is defeating you – by this I mean, disrupting your rhythm as a leader, your judgment and decision making, the way in which you treat others and your temperament, then you need to take a step back and evaluate your response to it. Recognize your reactions and make adjustments accordingly. Be willing to acknowledge it and ask for help. But don’t let it defeat you.

Is my adversity serving me or hurting me?

For some leaders, adversity is like gas on a fire. For others, it’s a death nail. One thing is for sure, going through times of adversity will test your mettle. Adversity will control you or you will control it.

About a month before Edison released the phonograph his lab was destroyed by fire. He lost everything. To add insult to injury, his building was underinsured. By most any account, it was a disaster. How would he recover and what would his response be? After the fire, it’s reported that Edison said, “Thank goodness all of our mistakes were burned up. Now we can start fresh again.” His response shows us that adversity can serve us well if our attitude is right.

Is my adversity promoting me or holding me back?

In a perfect world as leaders, we wouldn’t face adversity. But that’s just not our reality. In the end, it’s our response to adversity that will promote us or hold us back. Our promotions will come as we choose the right attitudes, keep our hearts right, and not lose sight of the big picture. Click To Tweet

Final Thoughts

“Every adversity, every failure, every heartache,” said Napoleon Hill, “carries with it the seed of an equal or greater benefit.” And this is the truth I hope you will discover as a leader. In what was once only considered a rock worthy of only being a doorstop, turned out to be the largest lump of gold east of the Rockies.

Your composition as a leader will be tested. Your adversity is like the refining process. The next time it comes your way embrace it. Soon your true worth will be seen for what it is.

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Leaders: For Best Results, Walk Out

Posted January 20, 2020
by admin

Either you run the day or the day runs you. – Jim Rohn

I read an article by Scott Mautz in Inc not long ago about the five skills employees want most from their bosses. The compilation of these skills came from a survey conducted by LinkedIn.

The top five skills were problem-solving, time management, decisiveness, empathy, and compassion.

What do you think? What would you say are the most important skills you’d like to see in your boss? As I was thinking about what the respondents to that LinkedIn survey revealed, it also got me thinking about another way in which a boss can really make his people happy – just walk out!

No, I am not talking about walking out to never return (although that might make a few people happy), I am talking about something more useful and practical that’s found in three simple tips that can make a big difference.

Walk out

The lifeblood of your organization is found outside of the protective confines of your office. Yes, you have to spend time there for obvious reasons, but getting out and among your people is essential. The answers to how, why, and what questions on your mind about your organization are found outside your office. The greatest appreciable asset you have is not your desk, it’s your people. Get out there and be with them. Click To Tweet

Get a fresh perspective

Being out among your people gives you a fresh perspective as to what’s going on in your organization. This gives you a close-up view of what’s working, what’s not, and what’s on the minds of your people. It gives you the opportunity to build relationships with your people in a non-threatening manner. Additionally, it sends a signal to your people that you are involved and engaged and care about what they do.

Go back and implement

The benefit of being out among your people is that you can go back to your office and translate what you’ve heard into practical action steps from the people who know best. Let’s be honest - more times than not, the best ideas flow into your office, not out of it. Click To Tweet But when you are out and among your people, if you’re smart and listening, you will pick up on the ideas and suggestions they are giving you and put them into practice.

Final Thoughts

The purpose of walking out and getting among your people besides the reasons stated above is to build your leadership skills. It’s about building relationships and earning trust. You can’t do that if you are detached from your people.

Effective leadership doesn’t happen in a bubble and rarely alone. Leaders need to be accessible, relatable, teachable, and in this case, mobile. When you are among your people they will see you as one of them, not above them. So do your people a favor and walk out more often!

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Five Questions Every Employee Should Be Able To Answer

Posted January 12, 2020
by admin

Our lives are shaped by the questions we ask. Good questions lead to good outcomes. Bad questions lead to bad outcomes. – Michael Hyatt

A friend once asked Isidor I. Rabi, a Nobel prize winner in science, how he became a scientist. Rabi replied that every day after school his mother would talk to him about his school day. She wasn’t so much interested in what he had learned that day, but she always inquired, “Did you ask a good question today?”

“Asking good questions,” Rabi said, “made me become a scientist.”

How’s your workplace culture? It’s a subjective question perhaps, but one that’s important nonetheless. A good leader cares about it.

Your workplace culture is the sum of all the people who have bought-in not only to you as a leader – but to your organization-, your values, your service, your product, and the contributions you are making because your organization exists. If your people have no buy-in or sense of ownership, then your culture is going to suffer as well as your impact.

In light of this, here are five basic questions your team members need to be able to answer. These questions are a reflection of their personal investments as well as their understanding of what it means to be on your team.

Why am I here?

Your employees need to be able to answer this question at the beginning of their tenure in your organization. Without a clear understanding of how they fit in and why they fit in, your people will never reach the potential for which they were hired. Click To TweetBut it also helps them clarify internally the reason they chose to come on board in the first place. If they don’t have a good answer to this question then chances are they have no good reason to be there.

The question of why am I here speaks to their motives.

How do I add value?

Everyone in your organization wants to know and believe that they make a difference. They want to be impact players. They should be able to identify ways in which they add value and know that they are not being taken for granted. No one person can do it all by themselves, and everyone’s contribution matters. Your employees need to be able to clearly and confidently identify the tangible ways they add value to your team. Their sense of belonging is riding on it. Click To Tweet

The question about value speaks to their contribution.

What is our purpose?

Fundamental to the success of your team members is a clear understanding of what they are doing and why they are doing it. Your mission and vision must be clear. Your employees need to be able to answer this. If they can’t, they are exposing a much deeper issue for you as a leader. Employees with no knowledge of the greater purpose to which they serve reflect a dereliction of your leadership. If your people don’t understand their purpose they will have a hard time finding their place.

The question of knowing your purpose speaks to understanding your ‘why’.

What sets us apart?

In addition to knowing their purpose, your team members need to know what sets their organization apart from their competitors. Most businesses – be it a coffee shop, retail store, school, financial services, etc. are a dime a dozen. Knowing what sets you apart goes beyond memorizing a mission statement that’s in a cracked frame in the break room. It’s about the relentless pursuit of excellence in everything you do.

The question of knowing what sets you apart speaks to your values.

Are we still growing?

Everything you do depends on the answer to this question. Your employees may fully understand why they are there, how they add value, what your purpose is, and what sets your organization apart; but if your organization has grown complacent then you are vulnerable. Having the right answers is a good thing, having the right mindset is better. If your culture has stopped growing, then it’s time to disrupt things and get back on track. Click To Tweet

The question about growing speaks to your future.

Final Thoughts

A good leader will ask great questions. Not for the sake of asking questions but to gauge the heartbeat of your organization and to know your people. Don’t be afraid to ask the questions. Don’t be afraid of the answers.

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Lead Up Leadership

Posted January 5, 2020
by admin

Your rewards in life will be in direct proportion to the value of your service to others – Brian Tracy

It is said that Napoleon once lost control of his horse and a private jumping into the path of the horse took control of it. Napoleon then said, “Thank you, Captain.” With that one word, Napoleon promoted the soldier from the rank of private to captain, but it was because that soldier put his general first.

Leading up – not to be mistaken for kissing up, is a leadership mindset that is lost on many today. While kissing up may be practiced among the ranks by a few and for obvious reasons, leading up is a different ball game altogether.

Leading up is a leadership mindset that looks different, feels different, and in fact, runs counter to the way most people go about their daily lives in the marketplace.

But why?

For starters, it runs counter to the mindset of looking out for yourself above everything and everyone else.

For others, it could be a pride or ego problem. The idea of serving is lost on them because they have a misplaced understanding of what lead up leadership is all about.

What does a lead-up leader look like? What makes them different? Here are a few lead up principles that I have learned over the years. It’s not an exhaustive list by any means but I trust will give you some insights as to what lead up leadership is all about.

Lead up leaders never stop learning

Your capacity to contribute to your organization is connected to your willingness to learn and grow as a leader. John Maxwell put it this way, “No matter how much it costs you to keep growing and learning, the cost of doing nothing is greater.”

You can’t give what you don’t have. Leading up is about keeping up and learning all that you can so that your contributions are greater. Click To Tweet

Lead Up Tip – Be proactive. Read new books, seek out a mentor or coach who can help you put a plan in place and help you take ownership for your continued growth.

Lead up leaders support their leaders

Leading up is all about adding value and making contributions that make the organization better. As you support and promote the vision of your leader you are demonstrating what a lead-up leader looks like.

This is not about shelving your ideas but earning the right and having the credibility to present yours when the time is right. Zig Ziglar put it this way, “You can have everything in life you want if you will just help other people get what they want.” It’s a lead-up principle that feels awkward at first but pays great dividends in the future.

Lead Up Tip – Do all that you can to get to know your leader. Find ways to lighten his load help him reach his goals. When the leader wins, everyone wins.

Lead up leaders have a servant’s heart

Lead up leaders have a servant’s heart. They make things happen not just for themselves but for others as well. They are not driven by ego and self-centeredness but have a genuine interest in seeing others succeed.

Jim George said, “Serving others prepares you for leading others,” and this is the golden (and often missed) nugget of leadership. As you learn how to lead-up, you will grow your capacity and potential as a future leader.

Lead Up Tip – There’s no greater calling than servant leadership. When you lift others, everyone is better for it. Look for ways to add value to those around you.

Final Thoughts:

Your end game in leadership is not to be served but to serve. Lead up leadership is simply the refining process of learning and understanding that it’s not all about you.

If you can’t learn to set aside your ego and serve others in the place where you are now, you will not be a leader worth following in the future. Click To Tweet

In order to go up, you have to learn how to lead up.

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