Leadership Minute: Seek to Serve

serve

We lead best when we seek the welfare of those we lead, when we seek to serve rather than being served. – Alan McGinnis

As a leader you will put many skills into practice. You will learn the ropes of good people skills, time management, vision casting, teamwork, conflict resolution, and much more. But chief among those skills and what will set you apart from your counterparts is a genuine heart for those you lead. When you seek the welfare of those you lead above your own it will be the defining mark of your leadership. When you seek to serve your people they will see up close and personal what real leadership is all about.  This leadership philosophy runs contrary to what many people experience and what too few leaders practice. But think of how different things would be if it were. Your leadership is a privilege and it’s a gift. The joy of leadership is found in that discovery. Seek first to serve and everything else will take care of itself.

Please follow and like us:

Leadership Minute: Build Bridges

bridges

I have no shortage of strong opinions, but I have tried all my life to be a bridge builder. – Bill Hybels

Bridge building is such an important leadership skill to develop. When leaders can build bridges and connect people with no regard for race, religion, political views, or personality types, it can be a most rewarding endeavor. Unfortunately, preconceived notions about people can prevent authentic relationships from developing and thus bridge building becomes nothing more than a good idea. Most leaders I know, including myself, have strong opinions. But when those strong opinions get in the way of relationships then we become isolated and only gather in flocks with like-minded people. While that is all good and well your circle of friends is smaller, your world view is narrower, and your sphere of influence is marginalized. You don’t have to compromise your opinions in order to befriend a person who thinks otherwise. Be approachable, be respectful, but most of all be authentic. Your opinions and values are what you will carry with you for a lifetime, and regardless of who comes and goes in your life, those beliefs will always guide you. Are you a builder?

Please follow and like us:

Leadership Minute: Building Blocks

encourage

One measure of your success will be the degree to which you build others up who work with you. While building up others, you will build up yourself. – James E. Casey

Building others up is one of the simplest and most effective things you can do as a leader. Your ability to influence and build up others can be a real game changer. When you take the time to acknowledge a colleague, congratulate on a job well done or give a word of encouragement, you have no idea the impact it can have. Perhaps that person is having a bad day and you’ve just renewed their faith in your leadership. You just never know the private struggle the other person is carrying. But because you are a leader who builds others up you can make their day. Will it come back on you in positive ways? Of course it will. But as you grow as a leader you will soon discover the joy of being the blessing more than receiving it.

Please follow and like us:

The Power of Ordinary Leaders

map-compass

If you want a starring role, you’ll miss the miracle. If you’re willing to be an ordinary extra, God will do something extraordinary. – Mark Batterson, The Grave Robber

A story is told of a group of elderly, cultured gentlemen who met often to exchange wisdom and drink tea. Each host tried to find the finest and most costly varieties, to create exotic blends that would arouse the admiration of his guests.

When the most venerable and respected of the group entertained, he served his tea with unprecedented ceremony, measuring the leaves from a golden box. The assembled epicures praised this exquisite tea. The host smiled and said, “The tea you have found so delightful is the same tea our peasants drink. I hope it will be a reminder to all that the good things in life are not necessarily the rarest or the most costly.”

In recent years there has been an explosion of books and material on the topic of leadership. I am not only a contributor to the topic of leadership but I am also a consumer as it’s in my interest both personally and professionally to grow and develop. A recent Google search of leadership books netted more than 67,300,000 hits. Talk about your reading list!

With the availability of such quantities of leadership material out there perhaps it’s time to think through our expectations of leadership and what constitutes being a good leader in today’s world. Too often we look at those who have a large spotlight and are seen as the “superstars” in the world of leadership and think we can never measure up. We’ve read all about going from “good to great” but how do we simply become good or better- much less “great”?

I’d like to offer up some practical tips and words of encouragement for all current and aspiring “ordinary extra” leaders who daily work to make a difference. Here are four tips to help you become better.

Stay the course

My friend Dr. Greg Morris (on Twitter @LdshpDynamics) uses this phrase frequently and it has stuck with me – stay the course. I think on many levels this is part of the secret of being a good leader. There’s nothing really glamourous about it. It’s just a simple reminder that being a good leader and becoming a better leader is a matter of commitment. When times are tough – stay the course. When critics attack – stay the course. In times of success – stay the course. Leaders who last are committed and committed leaders stay the course.

Stay curious

Leaders who grow and improve their leadership skills over time have an insatiable desire to learn and grow. Curiosity is the gift that keeps on giving and good leaders ask the questions that one no else is asking, and as my friend Dan Rockwell suggests, will ask the second questions (http://bit.ly/1pWVyeG). Curious leaders want to know what his or her people are saying and thinking so that the culture of the organization remains healthy and strong. Curious leaders want to know what the customers are thinking in order to better serve them and to improve the bottom line. Curiosity will keep your thinking fresh and your skills sharp. What are you curious about?

Stay connected

It’s similar in nature to curiosity so being connected is central to your growth as a leader. Being connected is about relationships and communication. These are the basic tenants of your leadership development. Good leaders value and build relationships. Communication works best when relationships are strong. Being connected is an intentional act of your leadership. There are no shortcuts when it comes to being connected and there’s no better person to do it than you. If you want your people to connect with you then you have to take the first steps and connect with them.

Stay confident

Confidence is a key component to your success. You have achieved the measure of success that you enjoy, in part, because of confidence in your abilities and using them wisely. But this encouragement is dispensed also with a dose of warning. Be careful not to become arrogant and believe it’s all about you. It’s not. But confidence is needed in order to grow and become a better leader. In as much as low morale is devastating to the culture of your organization, so too, will low self-esteem hinder your personal growth. Stay confident in your abilities and keep your ego to yourself.

When you are willing to be an “ordinary extra” type of a leader you can make a significant difference. Your name may not be in the limelight but your contributions are just as valuable. Stay the course!

 

© 2014 Doug Dickerson

Please follow and like us:

Leadership Minute: What’s for Breakfast?

breakfast

Expect problems and eat them for breakfast. – Alfred A. Montapert

Leaders have problems. It just comes with the territory.  The fact that you have problems is not an indicator that you’ve done something wrong – in most cases it’s the opposite. The more you remain determined to move ahead, work hard, and do the right thing, the more problems you will acquire. So the issue is not about how to live a problem-free life as a leader. The issue is how to take control of your problems and use that energy to further your goals. Every successful person faces opposition and contends with problems. Don’t know where to begin? First and foremost it begins with your attitude. How you see your problems determines whether they will get the best of you or if you will eat them for breakfast. When your attitude is positive and your resolve is strong there is no problem that can overtake you. Problems – the breakfast of leaders!

Please follow and like us:

Leadership Minute: Don’t Be Bitter

bettre

Some guys leave a place after a long time, and they’re bitter. Not me. – Peyton Manning

If there was ever a person who led by example on this issue it was Peyton Manning. When he left the Indianapolis Colts for the Denver Broncos he did it with as much class and style as anyone could. He modeled the way it can be done. But in your leadership journey I am sure you’ve come across those who left a place after a long career who didn’t leave on such good terms. Perhaps their journey didn’t go as planned. Maybe their dreams went unfulfilled and they left bitter and beat down. In leadership you will always have challenges. You don’t always choose your circumstances or how people will treat you. But you do own your attitudes and reactions. So regardless of what you are facing today – know this, you are there for a purpose. Make up your mind to guard your heart and your attitude at all costs. When it’s time to move on you will know it- not because you are bitter, but because you are at peace.

Please follow and like us:

Leadership Minute: Live Fearlessly

fearless

I have a lot of things to prove to myself. One is that I can live my life fearlessly. – Oprah Winfrey

Leadership is not for the faint of heart. And if you are going to live your life fearlessly then there are some choices you are going to have to make. The life of a leader is not characterized by avoiding fearful things or circumstances. It is however; living in the presence of fear without being afraid. It’s about choosing not to allow those fears to hold you back or control you. Living fearlessly is having a greater confidence in your faith and abilities than any threat that fear can pose. To be sure, fear is a motivator. As a leader it will push you to achieve and overcome seemingly great obstacles, or it will paralyze you. Living fearlessly is not the absence of fear but is the stronger belief that you are equipped to handle anything that comes your way. Are you living fearlessly?

 

Please follow and like us:

Leadership Minute: Don’t Be a Hater

hate

Throughout life people will make you mad, disrespect you and treat you bad. Let God deal with the things they do, cause hate in your heart will consume you too. – Will Smith

Being a leader can be tough. To be sure, it is filled with many wonderful opportunities to use your influence to make positive changes and do a lot of good. But along the way you will have to contend with people who will make you mad, disrespect you, and treat you bad. It comes with the territory. How you respond to those people is what will set you apart as a leader. Regardless of how civil and nice you are you will not win over everyone. Unfortunately, some people go through life being a jerk. But as far as it depends on you – be nice. You may not win over that difficult  person over today, tomorrow, or ever for that matter. But that’s not on you. Let God deal with the haters – let your focus be on doing good and not allowing hate to fill your heart. When you allow good to overcome hate you will always come out ahead.

Please follow and like us:

10 Courtesies Every Leader Should Remember

courtesy1

Courtesy – Excellence of manners or social conduct; polite behavior. –Random House Dictionary

“Everything rises and falls on leadership,” says John Maxwell. He’s right. The temperament of a leader is an important ingredient that goes a long way in determining his or her success. In short; behaviors and attitudes matter.

Too often sadly, we hear the stories of workplace bullying and other behaviors that are contributing to poor morale and working conditions. As a leader it is important to be aware of your surroundings and your workplace culture. Now is a good time to be reminded of simple courtesies that make a difference. Here is a list of ten common courtesies every leader should remember. The list is not exhaustive but is a good place to start. They are in no particular order.

  1. How to say “thank you”, “please”, ‘you’re welcome”, etc.

It should go without saying but these polite yet simple forms of communication are essential words in the vocabulary of every leader. Use them often and use them with sincerity. They are still relevant and meaningful.

  1. Return your phone calls and emails.

How many times has this happened to you? You leave a voicemail or send an email and you go days or weeks without a response. How did it make you feel? Nothing screams “you don’t matter” any louder than the silence of being ignored. A courteous leader will return calls and emails. For a great resource I recommend my friend Dr. Monica Seeley (the Email Doctor) you can find her blog at http://bit.ly/1rF6FAr

  1. The timing of your words

One of the courteous things you can do as a leader is to speak words of encouragement to those around you. The timing of a kind word to a colleague can be just the thing he or she needs to make it through the day or through a difficult time. Be aware of the needs of those around you and don’t be afraid to speak a kind word.

  1. The timing of your silence

As the writer of Ecclesiastes says, there is a time to keep silent and a time to speak. As a leader, there will be times that the best thing you can do is to hold your tongue and not say a word. You can be just as courteous by what you don’t say as you can by what you do say. As a leader you have to learn the appropriateness of the moment.

  1. The value of time

A courteous leader is considerate of other people’s time and knows how to manage their own. Showing courtesy as a leader means that you value and respect other people’s time and won’t waste it. You’ll show up to meetings on time and you won’t waste it on trivial things that don’t matter.

  1. The giving of your undivided attention

On so many levels we are losing the art of being present in the moment. We are losing the art of conversation. The better connected we are through technology the more distant we’ve become relationally. Don’t believe me? Try having a 30-minute lunch with a group of friends without each person checking their mobile device repeatedly.  A courteous leader will put away the phone or any other distractions and give others their undivided attention.

  1. How to stay out of other people’s business

Gossip and office politics has been around for a long time. A courteous leader will stay out of it. If it’s not your business then don’t make it your business. If it is your business then use it as a teachable moment to show the proper way to handle it.

  1. How to let things go

Extending courtesies as a leader can be challenging. But one of the wisest things you can do is to learn how to let things go. Don’t be so hell bent on winning the battle that you lose the war. Consider the issue and measure your response.  Learn how to forgive and move on. You’ll be happier in the long run.

  1. Keep your word

Courteous leaders are reliable and keep their word. Be slow to make promises and if you do – follow through and do it. Reasonable people understand that circumstances change and things come up that you didn’t anticipate but as far as it depends on you do what you say you are going to do.

10. Be kind

It’s simply stated because it is. A courteous leader is kind, considerate, and helpful to others. It’s the little things you do as a leader that makes a big difference. It begins with common courtesy.

What do you say?

 

© 2014 Doug Dickerson

Please follow and like us:

Leadership Minute: Embrace Your Gift

offer

You have something to offer this world that nobody else has. –Joel Osteen

Just as no two snowflakes are alike; neither are two people the same. You have been created with a special purpose and mission to fulfill in life. Your DNA has divine fingerprints. What I have to offer the world will differ from what you offer. We each run our own race. But regardless of what your gift or talent may be; it is important that you embrace it. Fulfilling your mission and purpose is your duty. You are not here just to occupy space. The world is waiting for what you have to offer. Let me encourage you today to step up to the plate. Don’t worry about how it compares to what someone else has or if it will make a difference. It will. The world needs your leadership and what you have to offer. Are you ready to embrace your gift and engage your world?

Please follow and like us: