Leadership Style – Doug Dickerson on Leadership

The Headwinds of Leadership

Posted February 9, 2017
by dougdickerson

When everything seems to be going against you, remember the airplane takes off against the wind, not with it. – Henry Ford

I came across a humorous story about a captain and three sailors who were left on a sinking ship. The captain spoke first, “Men, this business about a captain going down with the ship is nonsense. There’s a three-man life raft on board and I’m going to be on it. To see who will come with me, I will ask you each one question. The one who can’t answer it will stay behind.”

The captain asked the first question: “What unsinkable ship went down when it hit an iceberg?” The first sailor answered, “The Titanic, sir.” On to the next question, the captain asked, “How many people perished?” The second sailor said, “One thousand five hundred and seventeen, sir.” “Now for the third question,” the captain turned to sailor number three. “What were their names?”

There are times in leadership that you might identify with the captain- asking all the questions. Some days you might feel like the third sailor in the story- up against impossible odds- facing those inevitable headwinds of leadership.

If you hang around in leadership long enough you will encounter headwinds- challenges to your leadership that may at times cause you to second guess yourself. Don’t worry, most all of us have been there at one time or another.

Instead of making the focus here about specific headwinds that we face- and we could make a long list of adversities, I’d rather focus on our responses to them because it’s in our responses that we earn our leadership stripes.(I wrote here about specific threats leaders face). Here are three self-evaluations worth considering when you face the headwinds in your leadership.

What does my response say about my values?

When facing your headwinds in leadership how you respond makes all the difference. What’s foremost on your mind when going through a struggle? Is your reputation? Is it your pride? Could it be you are trying to protect your own interests? As much as I hate to admit it, I can look back at times early on in my leadership when I was out to protect my own image and it was detrimental in many ways.

When uppermost in your response to adversity is the protection of your values over your ego then what you go through won’t be a waste of time. Your values- your core beliefs, will be what sustains you long after the storm has passed.

What does my response say about my attitude?

I’ve yet to meet a leader who enjoys the headwinds of adversity and challenges. But make no mistake – we all go through it. We may not choose the adversity, but we do choose our response. So what is the tipping point between a headwind that stops us or one that causes us to take flight like the airplane? In a word- attitude.

Your attitude will lift you up or tear you down. It will inspire those around you or it will be a source of discouragement. It’s your lifeline when the headwinds are strong, and it’s the the predictor of how you will respond when the chips are down. (I wrote here about hope for discouraged leaders). It won’t always be easy to have a good attitude. Life happens and circumstances can wear you down, but developing a strong attitude will carry you further than you could go otherwise.

What does my response say about my future?

You are never more than one response away from a headwind of adversity that is going to shape the future of your leadership. Be it the wrong decision about your ego over your values, or a bad attitude that does more harm than good in your organizational structure- attitudes are contagious after all- your response to headwinds is a game changer.

It’s in the daily decisions of your leadership and the headwinds you face that your future is being decided. Be clear about your values and be mindful of your attitude because it’s in these things that your future is being shaped.

Your adversity will last but for a while but you will carry with you the consequence of your response for a long time. Choose wisely.

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Turning Your Fear into Fuel

Posted August 21, 2015
by admin

Do the thing you fear to do and keep on doing it… that is the quickest and surest way ever yet discovered to conquer fear. – Dale Carnegie

I read a story not long ago that Louis Pasteur is reported to have had such an irrational fear of dirt and infection he refused to shake hands. President and Mrs. Benjamin Harrison were so intimidated by the newfangled electricity installed in the White House they didn’t dare touch the switches. If there were no servants around to turn off the lights when the Harrisons went to bed, they slept with them on.

What fear or phobia do you struggle with? I came across a list of the ten most common phobias and as it turns out mine is at the top of the list. Ask my family and they will tell you that my arachnophobia- the fear of spiders, can be rather entertaining at times.

But what’s not amusing or entertaining is when as leaders we allow fear to hold us back and keep us from reaching our full potential. How you address those fears can be defining moments that will either stall you where you are or move you forward. Turning your fear into fuel is the key to your success. Here are four ways you can do it.

Don’t allow fear to define you

A leader who is fearful will never succeed. Be it a fear of failure, other people’s opinion, or fear of the unknown- fear is the chief enemy of your future. If you allow fear to define you then fear will always control you. Every leader struggles with doubts and fears. It’s normal. But struggling with it is not the same as embracing it. Turn your fear into fuel by never surrendering your identity as a leader to fear.

Don’t allow fear to contain you

Fear has a way of boxing you in with wrong beliefs, wrong assumptions, and wrong views of your true worth and ability. Fear not only restricts your growth and development as a leader, but it restricts all the possibilities of your future. Fear is a trap that is hard to escape. You turn your fear into fuel when you hold yourself to a higher view of yourself. You are not the sum of your fears and doubts – you are the product of your Creator and your future has meaning and purpose.

Don’t allow fear to direct you

People who are driven by fear are not in control of their destiny. They are backseat drivers on a road to nowhere. Fear is a dead-end street that and will always disappoint. The road to success for you as a leader becomes a reality when you rise above your fears, shake off doubts, tune out the critics, and dare to take charge of your destiny. The fuel that drives your success is a passion for knowing who you are and that you have a compelling vision and plan to get there.

Don’t allow fear to confuse you

As a leader it’s important to understand that reservations and doubts at times are a normal part of the growing process. But don’t make the mistake of believing that your gut instincts are fear-driven. As you grow and mature as leader you will develop deeper levels of discernment regarding such things. But don’t confuse discernment and reasonable reservations with fear. So what’s the difference? Fears pander to worse-case scenarios and outcomes. Discernment relies on formulated wisdom- which at times may nix a decision about the future, and at times give the green light, but is always based on best-case scenarios. Turn your fear into fuel by trusting your instincts, trusting your team, and by moving forward with confidence.

Be assured that as you deal with your fears as a leader you are not alone. Fear is no respecter of persons and you will contend with it on your leadership journey. But with every victory over fear you become that much stronger, wiser, and empowered for the future. Face your fears with confidence that there is no fear that can defeat you.

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Taming Your Inner Cynic

Posted June 11, 2015
by admin

Any jackass can kick down a barn, but it takes a carpenter to build one. – Sam Rayburn

The story is told of a judge who had been frequently ridiculed by a conceited lawyer. When asked by a friend why he didn’t rebuke his assailant, he replied, “In our town lives a widow who has a dog. And whenever the moon shines, it goes outside and barks all night.” Having said that, the magistrate shifted the conversation to another subject. Finally someone asked, “But Judge, what about the dog and the moon?” “Oh,” he replied, “the moon went on shining–that’s all.”

One of the dangers you face as a leader is in developing a cynical attitude. You try your best as a leader to keep a strong positive attitude; after all, you are the one setting the example for others. But we all know that the mental, physical, and emotional toll of being a leader can get to the best among us at times.

Symptoms of cynicism are obvious- if not to you, then to others around you. A cynical leader thinks worse-case scenarios, has an outlook that is more negative, and is too quick to notice the flaws in other people. He tends to second guess peoples motives and is increasingly insecure. This type of behavior can be viewed as “out of character” by those who know you best and are signs that cynicism has taken root.

Taming your inner cynic can be challenging. There are just some days and some people who will take you to your limit. I get it. So what is a leader to do? Here are five suggestions to help you come back to the bright side.

Choose to be thankful

Instead of being quick to complain about how bad things are why not choose a thankful attitude instead? When you shift your focus to all of the good in your life then your attitude will begin to change. It becomes harder to be negative with a thankful heart.

Choose to be quiet

Cynical people tend to not only be negative but often time very vocal. Instead of saying the first negative thing that comes to mind why not just pause; take a deep breath, and keep that thought to yourself. You never have to apologize for the words you don’t say.

Choose to listen

Cynical people can be that way because they are formulating thoughts, opinions, and attitudes often with incomplete information. A good idea for you as a leader is to listen to your people and gather facts before you speak or make a decision.

Choose to take some down time

There is an old saying, “All work and no play makes Jack a dull boy,” that should be taken to heart. I’m convinced that most cynicism in leaders is attributed to this thought. It is important for all leaders to have quality down time to re-charge and re-connect– to rest and be restored mentally and physically. Leaders need rest.

Choose to make a difference

The attitude at the top of the organization tends to be the one throughout the organization. As a leader you carry that responsibility. The daily choices you make are critical not only for your well-being but for those you lead.

No leader is immune from stress and each battles the temptation to be cynical at times. But know this: cynicism is a choice and is a reflection upon your leadership style. The discipline of a good attitude over being cynical is winnable. The outcome rests in your daily choices.

In closing, let me leave you with some inspiration from the Anyway poem attributed to Mother Teresa:

People are often unreasonable, illogical and self-centered;

Forgive them anyway.

If you are kind, people may accuse you of selfish, ulterior motives;

Be kind anyway.

If you are successful, you will win some false friends and some true enemies;

Succeed anyway.

If you are honest and frank, people may cheat you;

Be honest and frank anyway.

What you spend years building, someone could destroy overnight;

Build anyway.

If you find serenity and happiness, they may be jealous;

Be happy anyway.

The good you do today, people will often forget tomorrow;

Do good anyway.

Give the world the best you have, and it may never be enough;

Give the world the best you’ve got anyway.

You see, in the final analysis, it is between you and your God;

It was never between you and them anyway.

Visit my new podcast page at: http://dougdickerson.buzzsprout.com/

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Aim Close: Bringing the Big Picture Down to Size

Posted June 4, 2015
by admin

If you set goals and go after them with all the determination you can muster, your gifts will take you places that will amaze you. – Les Brown

Imagine what the game of bowling would be like if you couldn’t see the pins you were trying to hit. In 1933, Bill Knox did just that — and bowled a perfect game. In Philadelphia’s Olney Alleys, Bill had a screen placed just above the foul line to obscure his view of the lane. His purpose was to demonstrate the technique of spot bowling, which involves throwing the ball at a selected floor mark on the near end of the lane. Like many bowlers, Bill knew that you can do better if you aim at a mark close to you that’s in line with the pins. He proved his point with a perfect 300 game of 12 strikes in a row.

In leadership circles we hear much talk about seeing the big picture and why it is important. And I agree with most all of it. It is imperative to have a visual of where you are going. Without seeing the big picture your vision as a leader is diminished along with your effectiveness. How can you lead others to an unfamiliar place?

Seeing the big picture and attaining big goals is the desire of every effective leader. But if your focus is always on the big picture – the end result, then the very thing you are aiming for can be lost because of a lack of focus on the small things. What’s the answer? Aim close. Here are four ways you can keep the big picture in perspective while not losing sight of where you are going.

Align your goals

Reaching long-range goals is achieved through a series of short-range steps. The big picture makes sense to you from a pragmatic point of view, but it materializes through a process of short-range goals. As a leader it is up to you to aim close for maximum impact. Uppermost in your mind should be whether the achievement of your goals today will take you closer to the big picture tomorrow. Aligning your goals is akin to piecing together a jigsaw puzzle. Your goals are those small pieces that eventually come together to make a beautiful picture.

Align your people

The key ingredient to your success is your people. Building a team of like-minded people who see the big picture is critical to your success. Who you align yourself with will make all the difference. Not everyone will take the journey with you. Others will take the journey with you who are not yet on your team. But know this: just as your car needs to be properly aligned to run smooth so does your team. If your team is not aligned in its mission, goals, and purpose, then the big picture will always be elusive.

Align your priorities

It’s always wise to keep the big picture in mind. It’s serves as a constant reminder of what it’s all about for you. But the reality of the big picture is realized when you aim close with your priorities. Just like the bowler in the above story, you don’t have to see all the pins to have a strike. You can get there one frame at a time. The key is to aim close to goals you can reach this month, this week, and today. When your priorities are aligned to the big picture it becomes much easier to lead.

Align your values

Every success-minded person I come across has a high set of standards and expectations. They have learned how to weather setbacks, difficulties, and the voices who those who say it can’t be done. They are relentless in their pursuit of their big picture and have the passion to go after it. When your values are aligned with your big picture then decision making is easier. Today’s decision to lead with integrity places you one step closer to goals tomorrow. Aiming close with your values aligned brings clarity to the big picture. Even if everything else is murky, your values will always guide you in the right direction.

Your big picture should inspire and motivate you on your leadership journey. Aim close for maximum impact. Stay the course and you will get there.

Visit my new podcast page at: http://dougdickerson.buzzsprout.com/

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Four Leadership Lessons From Ebenezer Scrooge

Posted December 5, 2014
by admin

Hello, Ebenezer, I’ve been waiting here for you… – The Ghost of Jacob Marley

Tune in to most any radio station and you will hear the Christmas Carols. The stores are decorated and the bells are ringing. Yes, Christmas is upon us. Are you ready? Are you in the Christmas spirit?

The festivities and good cheer can bring out the best in people. It’s a time to reflect, give thanks, and give back.

But it’s also a time to look back on 2014 before it closes out and reflect upon your progression as a leader and to make plans for your growth and development going into the New Year. With the help of one such literary character of Christmas we will learn some lessons of leadership that can help you all year.

Charles Dickens’ A Christmas Carol is a favorite for many. It’s a timeless story that has entertained for generations. But let’s not overlook the leadership lessons that can be found in the story. Here are four.

Epiphany’s happen for a reason

As Scrooge was preparing for bed he was visited by the ghost of his former business partner Jacob Marley. Marley shows Scrooge the fate that had befallen him due to the way he abused the poor and hoarded his wealth. Marley’s fate was now to walk the earth bound in the chains of his own greed. Marley explains to Scrooge that this too would be his fate if he did not change his ways.

There comes a time in the life of every leader that you must take stock of who you are, where you are, and re-connect with your purpose in life. Your epiphany can be a wake-up call to make some major changes in your life or it can be to reaffirm the course you are on. But regardless, pay attention and heed the warnings.

Not everything that glitters is gold

The Ghost of Christmas Past takes Scrooge on a stroll down memory lane from his time as a young man. He is seen enjoying a Christmas party given by his boss Mr. Fezziwig. But things take a foretelling turn when the ghost shows him a Christmas in which his fiancée, Belle, leaves him because she realizes he cares more about money than her. He then sees Belle several years later on Christmas Eve happily married to another man.

Scrooge was blinded by his love for money and by his greed. It became his identity. It was more important to him than relationships. In leadership the bottom line is not money; it’s people. Don’t mistake your money for power or your influence for integrity. They are not the same. When you are right on the issue of people and relationships everything else will eventually take care of itself.

Words matter

The Ghost of Christmas Present shows Scrooge the festivities of London as well as a sickly Tiny Tim, Cratchit’s son. Upon expressing his concern for the boy, the ghost informs him that he will die unless something changes. The ghost uses Scrooge’s words about “decreasing the surplus population” against him. Presented with two more sick children to see, again, his own words, “Are there no prisons, no workhouses?” come back to haunt him.

As leaders it’s easy to get caught up in the moment and say things that we wish we could take back. I’ve spoken my fair share. How about you? Perhaps it’s time to learn how to pause a few seconds longer before speaking the first thing that comes to mind. How about a more kind and thoughtful approach? Make no mistake – words matter. And you can do a lot less damage with your mouth closed.

It’s never too late to change

The Ghost of Christmas Yet to Come shows Scrooge Christmas Day one year later where Tiny Tim has died just as the previous spirit predicted he would. Then the ghost shows Scrooge scenes of the death of a “wretched man” and how some people make fun of him and are even relieved that he is dead. The ghost then shows Scrooge the tombstone- and it bears his name. Scrooge weeps over his grave and begs for another chance before awakening to find that it’s Christmas Day. A remorseful Scrooge repents and becomes a generous man. He visits Fred, gives Cratchit a raise, and takes Tiny Tim under his wings.

To be sure, leaders are human and come with many flaws. But the story of Ebenezer Scrooge is a reminder about the importance of generosity, the value of relationships, and what matters most in life. It’s a reminder about the importance our lives moving in the direction of redemption.

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The Rhythm of Your Leadership

Posted October 17, 2014
by admin

I am still learning that my schedule is far less about what I want to get done and far more important about who I want to become. – Bill Hybels

A story is told about the great 19th-century naturalist and Harvard professor Louis Agassiz who was once approached by the emissary of a learned society and invited to address its members. Agassiz declined the invitation, saying that lectures of this kind took up too much time that should be devoted to research and writing. The man persisted, saying that the society was prepared to pay handsomely for the lecture. “That’s no inducement to me,” Agassiz replied, “I can’t afford to waste my time making money.”

Finding the rhythm of your leadership is an important part of your development as a leader. Your leadership rhythm sets the tone and gives priority to every other aspect of your life both personally and professionally.

With so many demands placed upon you as a leader it’s worth taking into consideration your leadership rhythms and why they matter. I have identified four that are worth a closer look.

The rhythm of your time

Time is the most precious commodity you have as a leader. The decisions you make regarding your time are the most important ones you make. You are in charge of your time and schedule. It’s a given that you are busy and have many demands placed upon you for things over and above your already hectic schedule. But, when was the last time, if ever, you gave thought to the opening quote?

Many of us for far too long have looked at what we need to get done verses who we want to become. Growing into the person we want to become begins when we reclaim our schedules and put our priorities in order. As a leader everything will rise and fall on the rhythm of your time.

The rhythm of your work

The rhythm of your work is essential to your effectiveness as a leader. By now you know the rhythm that works best for you. For some people maximum productivity is early in the morning. For others it’s later in the day or in the evening. Regardless of when that time is, make the most of it. When you capitalize on your work rhythm you will be at the top of your game.

Here’s the rub – rhythms vary from person to person so in a collaborative environment where teamwork is essential it can be a juggling act. As a leader try not interrupt the rhythms of your people and their best times of productivity with rhythm-killing meetings and interruptions. The key here is to know your work rhythms and that of your people. It will help you to establish your priorities and maximizes team performance.

The rhythm of personal growth

Your growth and development as a leader is essential to your effectiveness today and will improve the quality of your leadership tomorrow. Are you setting aside time for your personal growth and development? Without a rhythm of learning and a commitment to personal growth you will begin to lose your edge as a leader. “Leadership and learning are indispensable to each other,” said John F. Kennedy. He was right.

Now more than ever there are a variety of personal growth avenues to choose from. In addition to inspiring leadership books- you can also take advantage of mastermind groups, webinars, and support groups such as found on LinkedIn. There is no shortage of available resources but you must find the rhythm that works for you.

The rhythm of your health

Your longevity as a leader is tied to the habits and rhythms of your health – physically, mentally, and spiritually. If your rhythm here is out of whack it will have an impact on the other areas already covered.

Your life in leadership is hectic. I get it. But when you develop proper rhythms in your diet you will feel better and have more energy and will be more productive. When you develop rhythms for rest and relaxation you will reduce your stress and be a much more pleasant person to be around. When you are connected spiritually you will be at peace.

Rhythms are your anchors as a leader. Develop your rhythms- nurture them, and most of all protect them. No one else can do it for you.

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Leadership Minute: Know Your Surroundings

Posted October 7, 2014
by admin

I really do believe in the influence of your surroundings. – Matt Sharp

As a leader, your surroundings are an important factor in the formation and execution of your leadership style. The people you surround yourself with may not always be of your choosing. Just as some circumstances are out of your control, so too, are some of the people around you such as co-workers. Being aware of your surroundings is about your cognizance of toxic behaviors and attitudes that you need to be on your guard against. It’s an awareness of your surroundings and knowing who to keep out of your circle. But when you know your surroundings here is what else you know: You know who you can trust. You know who has your best interests at heart and who the pretenders are. You know the power of being with like-minded people and what you can accomplish together when ego and who gets the credit is not the driving factor. Knowing your surroundings is all about knowing who you want to surround yourself with. Are you familiar with your surroundings?

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Leadership Minute: What’s for Breakfast?

Posted September 9, 2014
by admin

Expect problems and eat them for breakfast. – Alfred A. Montapert

Leaders have problems. It just comes with the territory. The fact that you have problems is not an indicator that you’ve done something wrong – in most cases it’s the opposite. The more you remain determined to move ahead, work hard, and do the right thing, the more problems you will acquire. So the issue is not about how to live a problem-free life as a leader. The issue is how to take control of your problems and use that energy to further your goals. Every successful person faces opposition and contends with problems. Don’t know where to begin? First and foremost it begins with your attitude. How you see your problems determines whether they will get the best of you or if you will eat them for breakfast. When your attitude is positive and your resolve is strong there is no problem that can overtake you. Problems – the breakfast of leaders!

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Connecting Your Organizational Dots and Why It Matters

Posted September 6, 2014
by admin

The achievements of an organization are the results of the combined effort of each individual. – Vince Lombardi

In a Peanuts cartoon Lucy demanded that Linus change TV channels, threatening him with her fist if he didn’t. “What makes you think you can walk right in here and take over?” asks Linus. “These five fingers,” says Lucy. “Individually they’re nothing but when I curl them together like this into a single unit, they form a weapon that is terrible to behold.” “Which channel do you want?” asks Linus. Turning away, he looks at his fingers and says, “Why can’t you guys get organized like that?”

Connecting the organizational dots is imperative if you want your business or organization to succeed. If your people are in the dark as to their understanding of your organizational goals then their buy-in to the mission (providing they know it) will be lacking. If you don’t think being engaged and connected with your employees doesn’t matter – think again.

According to Gallup’s 2013 State of the American Workplace report,( http://ti.me/Wq0C4n) 30 percent of U.S. employees are “engaged” at work (enthusiastic about, and committed to their work and contribute to their organization in a positive manner). Gallup adds, “The rest of us are ‘emotionally disconnected’ for our workplaces, making us much less likely to be productive.” Is this an accurate reflection of your workplace? Gallup says “fifty-two percent of employees say they have basically “checked out” at work, and 18 percent say they are so unhappy they’re actually acting out their unhappiness in the workplace. What’s worse, “Every day, these workers undermine what their engaged coworkers accomplish,” the report says.

One of the essential functions for you as a leader is to help your people get connected with the mission of your organization. You are helping them pack for a journey of a lifetime. Before they embark on the trip here are four things they will need from you.

A destination

I enjoy travelling. Before departing for any new destination I will research all that I can and decide what I’d like to see and do once I get there. It builds up anticipation for the trip and helps to alleviate any potential surprises.

Essential to the success of your team is knowledge of your organizational identity. People will not buy-in to what they do not know or believe in. It is imperative for you as the leader to share your goals, vision, and mission. People want to know where they are going and a sense of what the future will look like. The first step to being connected to your mission and vision is to know where you are going.

A passport

A passport gives you access to where you want to go. It gives you the freedom to move about and enjoy new and exciting places, cultures, foods, and much more. In the same manner, your people need a passport in order to move about with the empowerment they need to do their work.

When your people have the clearance and access to move about freely to perform their jobs the possibilities are limitless as to what they can achieve. When restrictions are removed that would hold them back they can go farther, be more productive, and ultimately be more successful. Connected people are empowered people. Turn them loose and let them flourish.

A map

“If you don’t know where you are going,” Yogi Berra said, “you might end up going someplace else.” If you don’t know where you are going your people will be disconcerted or looking for the next exit. One of the greatest benefits to being connected with your mission and vision is that it keeps everyone grounded and on the right path. It lends itself to accountability.

Your map is your guide for the future- it is your business plan, your strategic plan; call it what you will- but you need one. A useful feature of the map is that it shows the intersections and how all the roads connect. Your people need to know the importance of being connected to one another. They need to know how what they do affects their colleague down the hall, the customers who come through the door, and ultimately your bottom line. Everyone must be moving not just in the right direction, but must be moving in harmony with one another.

A guide

As a leader you must make the case for the destination. You must sell the vision and get the buy-in from those who would travel with you. You must empower your people and give them their passports – the tools they will need for the journey. You have to map out the vision – break it down so that everyone knows their role and build a culture of cooperation so no one gets lost and everyone arrives at the destination together.

John Maxwell was right when he said, “A leader is the one who knows the way, goes the way, and shows the way.” As the leader, you are the guide. It’s time to get connected and show the way.

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Leadership Minute: A Life of Gratitude

Posted September 4, 2014
by admin

As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them. – John F. Kennedy

As leaders we have much to be thankful for. No amount of words will ever suffice to express the gratitude we have for those in our life- past and present who helped us along the way. While kind expressions should be expressed it’s how we live our life that truly counts. Living a life of gratitude ultimately leads to a different way of leading. When we remember with gratitude those who gave us that first break, or those who welcomed us not just as colleagues but as friends, we tend to understand that those were defining moments in our leadership development. It’s from those experiences and many more that we learn how to live a life of gratitude and pass down those expressions of gratitude to those coming along behind us. Are you living a life of gratitude?

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