Leadership Lessons from The Masters

masters

The size of your success is measured by the strength of your desire; the size of your dream; and how you handle disappointment along the way. –  Robert Kiyosaki

I am a lifelong golf fan. I came up in the era of Nicklaus, Palmer, Player, Trevino, Floyd, to name a few. Golf, in the words of Arnold Palmer is, “Deceptively simple and endlessly complicated; it satisfies the soul and frustrates the intellect. It is at the same time rewarding and maddening – and it is without a doubt the greatest game mankind has ever invented.” And it’s why I love the game.

Last Sunday at The Masters was both exciting and gut-wrenching to watch at the same time. The masterful play of Jordan Spieth on the front nine was truly remarkable (rewarding)-then came the back nine (maddening). The coronation of Spieth winning a second green jacket was placed on hold as the unthinkable happened on the 12th.

Life has a way of throwing us curves and what we thought was a certainty turns out to be anything but that. As leaders we face our share of circumstances when things don’t go as planned and we have to find a new way forward.

Golf has a way of teaching us about life and leadership. The Masters proved it. Here are a few takeaways.

It’s not whether you win or lose; it’s how you play the game

On the first nine Jordan Spieth put on a clinic. He closed out the front nine with four birdies in a row. He seemed unstoppable. The front nine revealed a confidence seldom seen in a 22-year old golfer at the top of his game. The back nine revealed his character in adversity.

Adversity has a way of introducing us to ourselves. In post- round interviews Spieth showed a maturity that made the game proud and left us with little doubt that while that loss will sting, he will be back.

Leadership Takeaway: Character is not developed in adversity it is revealed.

Even the best make mistakes

Ranked at number 2 in the world, it was not a fluke that Spieth was in the final pairing last Sunday. Even after the infamous “meltdown” he still had an opportunity to come back and win. And while it wasn’t meant to be this year, it would be foolish to count him out next year or anytime in the foreseeable future.

Hang around in leadership long enough and you will get acquainted with bad shots. You will understand the disappointment of a target you did not reach. It happens to the best of leaders. Mistakes are the pavement on the road to success. It’s not a matter of if you will fail; but how.

[youtube https://www.youtube.com/watch?v=z1CnefVCjX4&w=275&h=275]

 

Leadership Takeaway: You are not defined by your mistakes you are defined by your response to mistakes.

Not everything goes according to plan

A lot of variables are taken into consideration when playing a round of golf. The pros rely on their caddies to help them with yardage to the pin, wind conditions, whether to lay up or go for the long shot, how fast/slow the greens are playing, etc. Nothing is left to chance. But after every consideration is taken into account it all comes down to the golfer to execute.

As a leader you can have a strategy for your business- expectations for sales, customer service, and employee engagement. But despite your best plans and strategies things may not go according to script. You have to make adjustments and play the hand you are dealt. It’s what Spieth had to do and as a leader you will do the same.

Leadership Takeaway: One bad swing can change your game plan. Be flexible and confident in knowing that you will recover.

Keep swinging

I can only imagine the disappointment that was going through Spieth’s mind on the 12th hole. Moments earlier it had almost seemed like a mere formality that had he continued to play even at par, he would go on to win the tournament.

One of the greatest challenges you will have in leadership is not how to stay strong when times are good, but how to keep swinging when you feel like walking away. Sound familiar? Yet, what Spieth demonstrated, and what we all have to do, is to keep swinging in spite of the disappointment.

Leadership Takeway: Disappoint and setbacks will challenge you as a leader. No matter what comes your way – never give up and keep swinging!

 

© 2016 Doug Dickerson

 

 

 

 

 

 

 

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Excess Baggage: How to Lighten Your Load as a Leader

baggage

Positive thinking will let you do everything better than negative thinking will. – Zig Ziglar

Writing in The Living Faith, Lloyd C. Douglas tells the story of Thomas Hearne, who, “in his journey to the mouth of the Coppermine River, wrote that a few days after they had started on their expedition, a party of Indians stole most of their supplies. His comment on the apparent misfortune was: ‘The weight of our baggage being so much lightened, our next day’s journey was more swift and pleasant.’

Hearne was in route to something very interesting and important; and the loss of a few sides of bacon and a couple of bags of flour meant nothing more than an easing of the load. Had Hearne been holed in somewhere, in a cabin, resolved to spend his last days eking out an existence, and living on capital previously collected, the loss of some of his stores by plunder would probably have worried him almost to death.”

As leaders we often carry a lot of baggage that weighs us down. Perhaps it is the baggage of stress, personnel issues, financial challenges, etc. It’s time to identify this baggage and make changes that will make you a more effective leader.

How different would your life be as a leader if the excess baggage you carried was lightened? Think of how much more productive your day could be without having to shoulder the weight of that baggage. Are you ready to experience it? Here’s how.

If it’s not your baggage- don’t claim it

Unfortunately, many leaders fall into the trap of trying to be all things to all people. While your heart might be in the right place it will only bog you down as a leader. It’s neither your place nor responsibility to be all things go all people or to involve yourself in matters that can easily be handled by others. While it might make you feel good or look good in the eyes of your people, it will burn you out as a leader.

As it pertains to this excess baggage it would do you well to live out the spirit of the Polish Proverb that says, “Not my circus, not my monkeys.”

 

Travel light for greater results

What Thomas Hearne learned from his misfortune was that the journey was more swift and pleasant with a lighter load. How much more effective could you be as a leader if your load was lightened? It’s when you cut loose from the excess baggage that weighs you down that you make the most progress.

What excess baggage is holding you back and slowing you down? For best results remember – travel light.

Get a fresh perspective

When Hearne’s load was lightened he had a different perspective. Where before it might have seemed burdensome and hard, now it was more manageable. When carrying excess baggage it’s easy to get stressed or have a bad attitude.  It was when he lost what he thought was important that he began to see things in a different light.

When you lighten your load as a leader you will get a fresh perspective of what is important, who is important, and why you should have acted sooner. Nothing will invigorate you more as a leader than a fresh perspective and a lighter load.

Get real about your priorities

Don’t be your own worst enemy. You don’t have to claim baggage (especially that from other people) that is not yours, you don’t have to be the “answer man” for everyone’s problems, and at the end of the day, you are expendable. Don’t allow your pride to tell you otherwise. That being said; get real about your priorities. Set boundaries and stick with it.

Here is an exercise for your consideration: Make a list of some of the “excess baggage” that you are dealing with at work/home and figure out what you need to take ownership of- that which is truly within the realm of your responsibility. Then make a list of what you need to cut loose. Set a target date by which you intend to free yourself from each item. Keep working the list until you are moving more swiftly and the journey is more pleasant.

Your work as a leader will be more productive and pleasant when you are focused on what belongs to you. Your stress levels will diminish when you are not worrying about baggage that does not belong to you. Don’t be afraid to lighten your load. Your leadership depends on it.

 

© 2016 Doug Dickerson

 

 

 

 

 

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Three Characteristics of Exemplary Leaders

example

Leadership is a matter of having people look at you and gain confidence, see how you react. If you’re in control, they’re in control. – Tom Landry

A story is told of Gen. George C. Marshall when upon taking command of the Infantry School at Fort Benning, GA, found the post in a generally run-down condition. Rather than issue orders for specific improvements, he simply got out his own paintbrushes, lawn equipment, etc., and went to work on his personal quarters. The other officers and men, first on his block, then throughout the post, did the same thing, and Fort Benning was brightened up. Leadership by example.

Many a leader want to equip their teams to achieve certain results, move the company forward, set new sales records, etc., but fall short at the most basics leadership practices to get there.

Living a life of exemplary leadership is not an elusive goal that only a select few can attain. You can live it every day if you will simply follow the example of Gen. Marshall. Here are three observations from the story that can elevate your leadership.

Exemplary leaders are decisive

Arriving at Ft. Benning, Gen. Marshall found run-down conditions. Rather than assess blame or pull rank by assigning the task to men under his command, he took decisive action and began the work himself.

There is a time and place to forge strategy, communicate across the spectrum, and otherwise set plans into motion that will best serve your organization. But there is also a time to act.

Do you want to be a decisive leader? Exemplary leaders are those who see what needs to be done and do it.

Exemplary leaders are engaged

One of the largest complaints among employees that you will find in most any survey is that they have a manager or boss who is disengaged. In fact, in a story by US News and World Report, (http://bit.ly/1O7c5vT) it was revealed that, “Only 18 percent of managers at U.S. jobs had “high talent” for leadership skills, including the ability to encourage accountability in the workplace, motivate workers and build relationships with them.” Sobering, isn’t it?

Being engaged as a leader can’t be phoned in, faked, nor neglected. If you want to lead on a level that engages your team then you have to be engaged with your people and be intentional about creating a culture in which your people can thrive.

Do you want to be an engaged leader? Just as Gen. Marshall took out the paint brush and went to work, so too must you roll up your sleeves and not be afraid to get your hands dirty. Get engaged and get involved with your people.

Exemplary leaders take responsibility

Maybe in some circles taking responsibility has become a lost art, but it still works. Upon arriving at Ft. Benning, Gen Marshall saw what had to be done and went to work. Beneath the dignity of a General? Maybe. Below his pay grade. No doubt. But exemplary leaders are not worried about either- they just see what needs to be done and get busy.

Peter Drucker said, “Rank does not confer privilege or give power. It imposes responsibility.” And that is the essence of exemplary leaders. When you worry less about your title and position and more about the responsibilities that come with it the greater your impact you will have as a leader.

Do you want to be a responsible leader? Play the hand you are dealt. Find solutions and not fault. Set the example by being the example of what exemplary leadership is all about.

 

©2016 Doug Dickerson

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10 Courtesies Every Leader Should Remember

courteous

Courtesy – Excellence of manners or social conduct; polite behavior. –Random House Dictionary

“Everything rises and falls on leadership,” says John Maxwell. He’s right. The temperament of a leader is an important ingredient that goes a long way in determining his or her success. In short; behaviors and attitudes matter.

Too often sadly, we hear the stories of workplace bullying and other behaviors that are contributing to poor morale and working conditions. As a leader it is important to be aware of your surroundings and your workplace culture.

Now is a good time to be reminded of simple courtesies that make a difference. Here is a list of ten common courtesies every leader should remember. The list is not exhaustive but is a good place to start. They are in no particular order.

  1. How to say “thank you”, “please”, ‘you’re welcome”, etc.

It should go without saying but these polite yet simple forms of communication are essential words in the vocabulary of every leader. Use them often and use them with sincerity. They are still relevant and meaningful.

  1. Return your phone calls and emails.

How many times has this happened to you? You leave a voicemail or send an email and you go days or weeks without a response. How did it make you feel? Nothing screams “you don’t matter” any louder than the silence of being ignored. A courteous leader will return calls and emails. For a great resource I recommend my friend Dr. Monica Seeley (the Email Doctor) you can find her blog at http://bit.ly/1rF6FAr

  1. The timing of your words

One of the courteous things you can do as a leader is to speak words of encouragement to those around you. The timing of a kind word to a colleague can be just the thing he or she needs to make it through the day or through a difficult time. Be aware of the needs of those around you and don’t be afraid to speak a kind word.

  1. The timing of your silence

As the writer of Ecclesiastes says, there is a time to keep silent and a time to speak. As a leader, there will be times that the best thing you can do is to hold your tongue and not say a word. You can be just as courteous by what you don’t say as you can by what you do say. As a leader you have to learn the appropriateness of the moment.

  1. The value of time

A courteous leader is considerate of other people’s time and knows how to manage their own. Showing courtesy as a leader means that you value and respect other people’s time and won’t waste it. You’ll show up to meetings on time and you won’t waste it on trivial things that don’t matter.

  1. The giving of your undivided attention

On so many levels we are losing the art of being present in the moment. We are losing the art of conversation. The better connected we are through technology the more distant we’ve become relationally. Don’t believe me? Try having a 30-minute lunch with a group of friends without each person checking their mobile device repeatedly.  A courteous leader will put away the phone or any other distractions and give others their undivided attention.

  1. How to stay out of other people’s business

Gossip and office politics has been around for a long time. A courteous leader will stay out of it. If it’s not your business then don’t make it your business. If it is your business then use it as a teachable moment to show the proper way to handle it.

  1. How to let things go

Extending courtesies as a leader can be challenging. But one of the wisest things you can do is to learn how to let things go. Don’t be so hell bent on winning the battle that you lose the war. Consider the issue and measure your response.  Learn how to forgive and move on. You’ll be happier in the long run.

  1. Keep your word

Courteous leaders are reliable and keep their word. Be slow to make promises and if you do – follow through and do it. Reasonable people understand that circumstances change and things come up that you didn’t anticipate but as far as it depends on you do what you say you are going to do.

  1. Be kind

It’s simply stated because it is. A courteous leader is kind, considerate, and helpful to others. It’s the little things you do as a leader that makes a big difference. It begins with common courtesy.

What do you say?

© 2015 Doug Dickerson

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Leadership Wit and Wisdom from Yogi Berra

yogi

When you come to a fork in the road, take it! – Yogi Berra

We recently lost one of baseball’s most beloved icons – Yogi Berra. The former New York Yankee catcher was the consummate ambassador of the game long after his playing days ended.

Known for his quick wit and humor, his quotes have inspired and entertained us for decades. In tribute to Yogi Berra and his many infamous quotes, I’d like to share my ten favorite and how they can inspire the leader in you.

 

“When you come to a fork in the road, take it!”

Decision-making for leaders is very important. And while Robert Frost may have been more poetic in his observation of the road not taken, Yogi’s philosophy was more proactive – take it. There comes a point in time for every leader when every possibility and contingency is taken into account and you have to act. Just do it.

“Slump? I ain’t in no slump…I just ain’t hitting”

Perspective in leadership paramount to your success. Every successful leader has periods of time when he or she just may not be clicking on all cylinders. Everyone experiences setbacks and times when the wind is not at your back. It’s important to remember that slumps will pass and to overcome you have to dig in your heels and press on. It will pass.

“I’d rather be the Yankee catcher than the President”

When you do what you love and love what you do then there is nothing else that will satisfy and no other occupation to be envious of. Discovering your “one thing” and passion is the most rewarding thing you will do. And wherever journey that may take you, there you will find great contentment.

“If people don’t want to come out to the park, nobody’s going to stop them”

One of the hardest and most important things to learn as a leader is that not everyone will take the journey with you – and not everyone should. If people are not willing or capable of embracing your vision and the direction you are going then you can’t stop them from not coming along. And that is okay. Go forward without them.

“You can observe a lot just by watching”

A smart leader pays attention to his or her surroundings. You can learn a lot about your people and your organizational structure just by observing. Perhaps a good rule of thumb would be to talk less, listen more, and keep your eyes open.

“We made too many wrong mistakes”

We all make mistakes. Making too many wrong ones will do you in. Sometimes we can stumble upon success in spite of ourselves. The old adage in sports is that the team that makes the fewest mistakes wins. Learning from our mistakes is the key to our success. Avoid making too many of the wrong mistakes and in time you will be fine.

“The future ain’t what it used to be’

Change is the constant of life. As leaders it is imperative to understand change and how to be out in front of it. You will either be prepared for change or a victim of it. But make no mistake – change is inevitable. Smart leaders are early adapters and ahead of the curve. The future ain’t what it used to be so you best be ready for it.

“It ain’t over til it’s over”

Optimism is a key characteristic for every leader. Having a positive attitude will propel you in the good times and sustain you in the bad. You are not exempt from the challenges that come from being a leader but you do choose how you will face them. Regardless of how bad things may look, it ain’t over til it’s over. Don’t give up.

“He’s learning me all his experience”

Every leader needs a good coach or mentor. We don’t start out with all of the real-world experience and wisdom we need. Just as a ball player needs a coach to be successful on the playing field, leaders need coaches who can impart their wisdom and experience. Perhaps you are at the stage where you should be the coach or mentor to someone starting out. The simple truth is this- smart leaders are always learning and gracious enough to share what they know.

“Always go to other people’s funerals, otherwise they won’t go to yours”

Leaders understand the power of relationships. People are your most appreciable asset as a leader and how you treat people is imperative. Never waste an opportunity to give a complement or practice a random act of kindness. How you treat others is a testament to your leadership and at the end of the day – it’s all about people.

Thank you Yogi Berra for your example and making our world just a little nicer place.

 

© 2015 Doug Dickerson

 

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A Grass Hut, a Firetruck, and Cigarettes – The Day I Quit Smoking Cold Turkey

 

 

hut+on+fire

We do not remember days, we remember moments. – Cesare Pavese

It was in the early 1970’s and I was in my early teens. On a hot summer day a friend and I walked up to the local 7 Eleven to buy some cigarettes. I know, I know– but back in that day it was not illegal to buy or sell them.

We were out in the big field behind our homes sitting in a grass hut we had made enjoying the Marlboro’s- when suddenly I felt a swift foot in my back. I turned in time to see flames engulfing the hot dry hut we had built. I got out just in time.

Our futile efforts to stomp out the fire led us to make the only logical decision we could make in our moment of desperation – run!

My friend ran one way, I another. It was not part of any strategic plan- it’s just the way it happened.  As I ran with all my might I recall seeing the blur that was my house. I kept running.  The local fire station that sat next to the 7 Eleven responded with one of their trucks. Our paths crossed briefly as the truck rolled past me. Fortunately, the fire was contained and no injury to property or life ensued.

Life experiences have a way of helping us put leadership lessons in perspective. Here are my three takeaway from the day I quit smoking cold turkey.

With the right motivation you can do anything!

My motivation to stop smoking was brought about not by a fancy ad campaign or regulations that came in later years. It was much more personal. If the motivation is right you can do anything you set your heart and mind to. You can achieve any goal or dream you desire if you don’t give up. You just have to find that tipping point and the right motivation.

If you play with fire you can get burned

The matches and cigarettes on a hot summer day were the perfect ingredients for disaster. As leaders; often it’s the little things that trip us up. Little things like attitude that will make you or break you. It’s the way you relate to and treat people that make a difference. If you are a jerk – you are playing with fire and eventually you’ll get burned.

Not everyone who kicks you in your backside is your enemy

As I sat in that grass hut oblivious to the danger around me, it was a hard kick in the back that got me out in time. Your growth as a leader is up to you. Not everyone who slaps you on the back is necessarily your friend and not everyone who kicks you in the back is your enemy. As you grow as a leader you will learn to figure it out.

In hindsight, I’m glad I quit smoking cold turkey.

 

© 2015 Doug Dickerson

 

 

 

 

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Six Reasons Your Employees Don’t Believe a Word You Say

employees

By Doug Dickerson and Elizabeth Stincelli

“Don’t believe what I say. Believe what I do.” —Carlson Ghosn

Two psychiatrists meet at their 20th college reunion. One is vibrant, while the other looks withered and worried. “So what’s your secret?” the older looking psychiatrist asks. “Listening to other people’s problems every day, all day long, for years on end, has made an old man of me.” “So,” replies the younger looking one, “who listens?”

That humorous story reminds us as leaders of not just the necessity of listening but of the importance of how we communicate. It’s not so much what we say that’s important but that we are leaders who understand why our people should listen to us in the first place.

If your people are tuning you out and not believing what you say then your leadership is on life-support. Knowing the symptoms is the first step in turning things around. If your people don’t believe a word you say then here are six reasons why.

You are self-centered

If you are a self-centered leader your people will not believe you because you are only looking out for yourself. When decisions are made based upon what is best for you –what makes you look good- then you are using your people. Self-centered leadership tends to be manipulative and puts what is best for you above what is best for the team. If you are a self-centered leader you’d better wake up before it’s too late. One day you will look around and you’ll discover that not only are your people not believing you – they are not following you either.

You are inconsistent

Inconsistent actions produce inconsistent results. The flow and continuity of your leadership is essential to your success. If you say one thing and do another then those very actions will lead to mistrust and will marginalize your leadership. Flexibility is a must for any team moving forward. Unexpected things happen and your people will have to learn to go with the flow. But if you are inconsistent in terms of what you communicate or how you treat them it will be impossible for them to move forward or have faith in your leadership.

You don’t have their backs

Nothing will empower your team faster than having the backs of your people. A good leader knows this. But your people will not believe you if your message to them says “I have your back” yet you are nowhere to be found when they need you. When you empower your people and have their backs you create a momentum that can take your team to new levels of success. Don’t squander the drive, motivation, and ingenuity of your people by failing at this one critical element of your leadership. If you have the backs of your people they will have yours.

Your ego is front and center

If, as a leader, your ego is front and center, your employees won’t believe a word you say. Your ego can prevent you from seeing the world as it really is; you begin interpreting reality through your own biased lens. When your ego is front and center you send the message that your opinion is the only one that matters. Soon your employees, tired of hearing about how you know everything, will stop listening to you at all.

You lead with fear

If you lead with fear you will never earn the trust of your employees and they won’t believe a word you say. Fear stimulates the fight or flight response. In this state of mind, there is no higher-level cognitive thinking. When you lead with fear your employees disengage and become more focused on protecting themselves than what you are saying. Your attempt to control your employee’s behavior through fear will result in distrust and will undermine your ability to share your message and vision.

They don’t feel valued

Our success is deeply intertwined with our ability to collaborate. When your employees don’t feel valued they lose interest in continuing to try to contribute to the team. They withdraw and you lose the value of their unique skills and knowledge. Your employees need to have a voice and to have their individual contributions recognized and valued. Communication is a two-way street and when your employees don’t feel valued, you lose their respect which has a negative impact your ability to communicate and influence as a leader. When your employees don’t feel valued they won’t believe a word you say.

The key to leadership is trust and influence. If your people don’t believe a word you say, you have lost your ability to lead. It’s time to evaluate your leadership. Is your leadership self-centered or inconsistent? Do you have your employee’s backs? Is your ego front and center? Are you leading with fear? Do your people feel valued? Answer these questions honestly, make a change, and start leading today.

 

 

© 2015 Doug Dickerson and Elizabeth Stincelli

 

Elizabeth Stincelli is passionate about recognizing and inspiring the leader in each of us. She is the CEO of Stincelli Advisors where she focuses on helping organizations engage employees and improve organizational culture. Elizabeth holds a Doctor of Management degree with an emphasis on organizational leadership.

Learn more about Elizabeth by visiting her website, stincelliadvisors.com and connect with her on Twitter @infinitestin, Google+, and LinkedIn. You can contact her by email at [email protected].

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Don’t Let the Crabs Pull You Down

crabbasket

There is little difference in people, but that little difference makes a big difference. The little difference is attitude. The big difference is whether It is positive or negative. – W. Clement Stone

As a coastal resident I’ve enjoyed several opportunities over the years to go crabbing at the beach. A good place to catch crab is along the jetties since they like to hide among the rocks. The rewards of crabbing are delicious as crab can be served up many ways- crab cakes being my favorite. It reminds me of the popular crab bucket story.

One time a man was walking along the beach and saw another man fishing in the surf with a bait bucket beside him. As he drew closer, he saw that the bait bucket had no lid and had live crabs inside.

“Why don’t you cover your bait bucket so the crabs won’t escape?” he said.

“You don’t understand,” the man replied, “If there is one crab in the bucket it would surely crawl out very quickly. However, when there are many crab in the bucket, if one tries to crawl up the side, the others grab hold of it and pull it back down so that it will share the same fate as the rest of them.”

In your desire to grow as a leader, succeed in business, and thrive in your personal life, you will come across the “crabs” in life that would seek to hold you back or pull you down. It’s up to you to get out of the basket if you want to reach your full potential. You have to escape the pull of the crabs. Here are four crab types to avoid on your way up.

The crabs with an attitude

Hang around in the basket with crabs long enough and you will be exposed to unpleasant attitudes. The crabs with the bad attitudes want to share their misery with others and want you to stay down with them. You must guard your thoughts and attitude at all cost – you must get out of the basket. When they are clawing at you with their negative attitudes, talk, and toxic ways – keep climbing. Don’t let those crabs pull you down on your way up.

The jealous crabs

When crabs in your office see your success and the dividends of your hard work it’s not uncommon for some to be jealous. Instead of being happy for your success and the progress you are making they will reach up and try to pull you back down. But remember this: the higher you climb the further out of their reach you will be. Ignore the small, petty, and jealous types. Soon you will be out of their company. Keep climbing.

The crabs with limited thinking

The danger in the crab basket is being around those who are too comfortable where they are. They have no drive, ambition, or desire to move forward. They find comfort in the company of mediocrity and resent anyone who dares to leave.  Don’t be caught off guard when in your desire to move up and achieve a greater level of success that crabs will try to pull down. The best way to rise above small and limited thinking is to get away from small-minded people.

The crabs who have accepted their fate

Being a leader with big dreams and goals is noble. But never underestimate the challenges you will face.  While some crabs have not embraced your destiny; they are resigned to theirs. Crabs are those who will tell you that you are not smart enough, talented or gifted enough, or that you will never make it, etc.

Your climb up and out of the basket begins when you rid yourself of the crab basket mentality and dare to embrace your God-given talents and dreams. Dare to believe that your possibilities are unlimited. Dare to believe that you can reach your full potential regardless of what others say or think. It’s when you begin the climb that you will discover that there is no lid at the top holding you back.

What do you say?

 

© 2015 Doug Dickerson

 

 

 

 

 

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Leadership Toolkit: When the Visionary Leader Meets the Strategic Leader

leadership-toolbox

Leadership is the capacity to translate vision into reality. – Warren Bennis

About 350 years ago, as the story is told, a shipload of travelers landed on the northeast coast of America. The first year they established a town site. The next year they elected a town government. The third year the town government planned to build a road five miles westward into the wilderness.

In the fourth year the people tried to impeach their town government because they thought it was a waste of public funds to build the road westward into a wilderness. Who needed to go there anyway?

Here were people who had the vision to see three thousand miles across an ocean and overcome hardships to get there. But in a few short years were not able to see five miles out of town. They had lost their pioneering vision.

Visionary leaders (those who see the big picture) and strategic leaders (those who create the plan) are essential for the future growth and development of any organization. But can the two co-exist? It can be a challenging relationship but not an impossible one if you follow these basic rules of engagement.

Embrace your differences

Visionary leaders tend to be your charismatic type leaders who can cast the vision with great enthusiasm and confidence. They have a clear picture in their heart and mind of where they are going and why you should too.

But visionary leaders can at times be hard to work with. In his book, Rules of Thumb, Alan M. Webber writes, “Great idea people are rare- and also frequently hard to live with. They see things the rest of us can’t see, which is their gift. They can’t see what you and I see easily, which is their burden. Still, you need them and they need a home where they can contribute.”

Strategic leaders can be a great asset to the visionary leader by breaking down the vision into doable and measurable action steps which creates the vision. The strategic leader is the one who puts the puzzle together.

Leadership key: Your differences are your strengths. Embrace them and work together. You need each other.

Build a bridge

What strategic leaders and visionary leaders need is a way to connect. The divide between ideas and implementation must be joined. There has to be a way as Webber says to “build a bridge the great ideas can walk across from those who have to those who can make them real.”   For the vision to materialize this is a necessity. So what is a leader to do?

The vision needs a strategic plan. It has to be clearly communicated and thoroughly understood before the pieces of the puzzle can be created. From there roles can be assigned and teams put into place, and the execution can begin. The hard part will come later.

Leadership key: Before you build your vision build your relationships. The vision rises and falls on the strength of your communication and relationships.

Give each other space

The role of the visionary leader is not the same as the strategic leader, and vice versa. The relationship is one of isolation and interdependency. Boundaries must be set, observed, and protected while at the same time staying bridged with a unified goal and vision. It’s tricky.

The temptation of the visionary leader is to tinker, mettle, and tweak. Their greatest asset can now become their greatest liability. While they are excellent at creating the vision they can be terrible at designing the plan. As long as they keep interjecting themselves into the details of execution they will stifle the execution.

Strategic leaders thrive on creating the plan and seeing it come into existence. The visionary leader has to learn to give this person the space they need to work. It is a relationship of necessity, one of complexity, but most of all trust. The partnership will only survive if it’s built on mutual trust. The respective leaders have to know how to embrace a shared vision but then give each other the space needed to bring it to pass. When they do it can lead to overwhelming success.

Leadership key: Out of respect give each other space. Out of trust let each other work.

What do you say?

 

© 2015 Doug Dickerson

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Six Ways to Rise Above Your Critics

criticism

To escape criticism- do nothing, say nothing, be nothing. – Elbert Hubbard

A story is told of Winston Churchill and his extraordinary integrity in the face of opposition. During his last year in office, he attended an official ceremony. Several rows behind him two gentlemen began whispering. “That’s Winston Churchill. They say he is getting senile. They say he should step aside and leave the running of the nation to more dynamic and capable men.” When the ceremony was over, Churchill turned to the men and said, “Gentlemen, they also say he is deaf.”

Critics. Every leader has them and every leader will. How you respond to critics is an important component of your leadership development. It’s all too easy to get defensive when critics rub us the wrong way or misunderstand us. But can you appreciate a critic when he or she is right? Rising above your critics takes courage. Here are six ways to do it.

Keep a positive attitude.

“Your attitude, not your aptitude, will determine your altitude,” is a famous Zig Ziglar quote. How high and how far you go as a leader will be determined by your attitude. Nothing will give you a bad attitude any quicker than a wrong reaction to a critic. Basic things you will want to know regarding a critic are the source, the accuracy, the ramifications, and your reaction – if there even needs to be one. Regardless, stay positive and focused on the big picture.

Stay true to your values.

Don’t allow your critics to throw you off of your game. Stay grounded and connected to the values that have guided you to where you are. Values do not change but are guideposts when your circumstances do. The values and principles that brought you to where you are will keep you there so handle your critics with that in mind.

Speak no evil.

Seriously? Yes. Engaging in mud-slinging with your critics only hurts you in the long run. Unless what they have spoken or done is libelous then don’t waste your time in a verbal battle. Be content in knowing that the truth is on your side. There is no greater satisfaction than in knowing that you can look yourself in the mirror and lay your head down at night with a peace that comes from knowing you did the right thing regardless of how others behaved.

Don’t retaliate.

There will be times when you will want (and those close to you) to retaliate against critics. There is something about human nature that wants to fight back and get revenge and settle the score. I get it. But again, the end result will never be good for you. As hard as it may be there are times when you just have to let it go. Don’t worry if you lose a battle today, you are going to win the war if you keep your heart right.

Give them more ammo.

Most of the critics you will encounter are simply those who have some kind of vendetta or jealousy directed toward you. As opposed to stooping down to their level why not give them more ammo? As you do the right thing by continuing to work hard and by exhibiting good leadership, you will only become more successful. Nothing will annoy your critics more than your continued success.

Don’t lose your sense of humor.

One of the most important leadership skills you can develop is a sense of humor. Churchill exhibited it towards the men who spoke ill of him. Bill Cosby said, “Through humor, you can soften some of the worst blows that life delivers. And once you find laughter, no matter how painful your situation might be, you can survive it.” Your critics will stir up a wide range of emotions and reactions that you will want to run with. But if you laugh – at them, and at yourself, half the battle is won.

What do you say?

 

© 2015 Doug Dickerson

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