Leadership Skills – Page 7 – Doug Dickerson on Leadership

Why Indecisive Leaders Hurt Morale

Posted October 7, 2018October 7, 2018
by admin

Indecision may or may not be my problem – Jimmy Buffett

A story is told of former president Ronald Reagan once had an aunt who took him to a cobbler for a pair of new shoes. The cobbler asked young Reagan, “Do you want square toes or round toes?” Unable to decide, Reagan didn’t answer, so the cobbler gave him a few days.

Several days later the cobbler saw Reagan on the street and asked him again what kind of toes he wanted on his shoes. Reagan still couldn’t decide, so the shoemaker replied, “Well, come by in a couple of days. Your shoes will be ready.” When the future president did so, he found one square-toed and one round-toed shoe! “This will teach you to never let people make decisions for you,” the cobbler said to his indecisive customer. “I learned right then and there,” Reagan said later, “if you don’t make your own decisions, someone else will.”

Indecisive leadership is a crippling character trait for leaders. When your organization needs clear direction and decisive action, a waffling leader can cause more harm than good. Click To Tweet

With so much at stake, why do leaders waffle and struggle with decision making? Three primary reasons come to mind.

They lack clarity

Leaders who struggle with decision making may lack the necessary clarity needed to make the necessary decision. Rather than making the wrong decision, they make no decision at all.

They lack confidence

In some situations, leaders withhold decision making because they are not confident enough in their own instincts. Rather than take a risk and make a decision, they play it safe and everyone is left dangling.

They lack consensus

In some cases, leaders withhold decision making because they don’t have a consensus on the best path forward. Rather than offend a few with a decision, the leader demoralizes everyone by not making one.

So what is a leader to do? How can a leader overcome this agonizing dilemma? Here are a few ideas.

Trust your instincts

A confident leader will trust his or her instincts in times of decision. Deep down you have a strong intuition that guides you. Trust it.

Welcome input

Decisive leaders are informed leaders. Those most affected by your decisions should be the first at the table of discussion. As it’s been said, “the person who sweeps the floor should choose the broom”. Welcome input, but make your decisions on principle, not politics.

Clarify your values

The worst thing you can do as a leader is to make a decision for the sake of making one. Roy Disney was right when he said, “When your values are clear to you, making decisions becomes easier”. When making a decision make sure it aligns with your values. If not, don’t do it. Click To Tweet

Check your motives

First and foremost in your decision making should be what’s best for your organization and people. If you are making decisions to gain popularity or to gain favor with some to the detriment of others you are sowing the seeds of low morale. You must have the best interest of the team at heart and not just a few.

Leadership is about making hard decisions. Indecisive leaders make it harder--on themselves and those they lead. Click To Tweet Your path forward begins by acknowledging what your indecisive tendencies are doing to your leadership and how it’s impacting the morale of those you lead.

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Leadership In A Word: Listening

Posted June 11, 2018October 10, 2018
by dougdickerson

One of the most sincere forms of respect is actually listening to what another has to say. – Bryant H. McGill

A word about listening

Listening. Yes, I know, it’s a leadership topic that’s been tackled by the best of them for a very long time. But read up on any of the current writings about employee engagement, bad bosses, what causes people to leave their jobs, etc., and usually in the mix somewhere is the issue of listening – or the lack thereof.

At its core, listening is one of the most basic soft skills in leadership. If offered, it would be a 101 leadership course in college. Unfortunately, it’s not.

I asked an aspiring manager in a prominent retail chain some time ago what was the most frustrating thing she dealt with as it related to her direct reports. Without hesitation, she conveyed that they just don’t listen. How many of you can relate to her plight?

As leaders, intuitively we know that listening is a priority. Yet, our lives are structured in such a way that listening is an afterthought. Simply put, we are just too busy. Unfortunately, many leaders make the mistake of believing it’s more important that they are heard, therefore, failing at one of the most important things that they can do – listen.

Here are three reminders on why listening is a key ingredient to your leadership. I hope that it is helpful to you.

Listening empowers your people

If you want your people to feel empowered then listen to them. So long as they feel that they have a voice and it’s being respected and heard then you will win them over. When your people are empowered they will go to great lengths to serve you and your organization. Listening creates buy-in. It’s a momentum builder. If you want to empower you people listen to your people. Click To Tweet

Listening keeps you grounded

This is the trap that far too many leaders fall into. It’s when you stop listening that you lose touch with what’s going on around you. When you stop listening to all voices and only a few voices, then how can you truly benefit? Soon, the only voices you hear are the ones telling you only what you want to hear. When this happens, your leadership is diminished. Keep the doors to your leadership open with your ears and with an open mind. Often time the best ideas and input flow into your office, not out of it. Click To Tweet

Listening keeps you connected

Much like staying grounded, listening keeps you connected to your people. You never want to be so far removed from your people that you don’t hear their heartbeat. To listen to your people is to know your people. When you stop listening to your people, you stop knowing your people. Don’t be so far removed from their heartbeat that they no longer hear yours. Because if you do, then you are only presiding over your own demise as a leader. Stay close, stay connected, and keep listening.

Listening quotes

“I like to listen. I have learned a great deal from listening carefully. Most people never listen.” – Ernest Hemmingway

“There is a difference between listening and waiting for your turn to speak”. – Simon Sinek

“Most people do not listen with the intent to understand; they listen with the intent to reply”. – Stephen R. Covey

“If the person you are talking to does not appear to be listening, be patient. It may simply be that he has a small piece of fluff in his ear”. – Winnie the Pooh

“Most of the successful people I’ve known are the ones who do more listening than talking”. – Bernard M. Baruch

A final word

The only way listening becomes a strong leadership skill is when we become intentional about it. Remove distractions. Show respect. Put your cell phone away. Look your people in the eye and let them talk. These are just basic courtesies that we need to return to. But we have to look past the basic “how-to’s” and get to a deeper understanding of the greater benefits and how listening impacts us as leaders.

What do you say?

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Leadership In a Word: Complacency

Posted March 24, 2018
by dougdickerson

Complacency happens almost without notice. Check and renew your heart daily. – Jim George

A word about complacency

By definition, complacency is ‘showing smug or uncritical satisfaction with oneself or one’s achievements”. Not very flattering is it?

Yet one of the chief enemies of leaders can be wrapped up in this one word. It’s been said that success breeds complacency. While I do believe that a certain amount of dissatisfaction with one’s talents and abilities can be healthy, complacency can devastate your leadership.

Consider the great pianist Paderewski. He achieved a great deal of success in America. In spite of that, he is quoted as saying, “There have been a few moments when I have known complete satisfaction, but only a few. I have rarely been free from the disturbing realization that my playing might have been better”. In other words, he was keenly aware that there was always room for improvement.

As a leader, it’s important to avoid certain dangers as it relates to complacency Here are a few of them.

The danger of pride and arrogance.

This is how the smugness of uncritical satisfaction or complacency manifests itself. A leader full of pride or arrogance mistakenly thinks it’s all about them. So long as this attitude continues to manifest itself in the actions and words of the leader, the more that leader will become isolated.

There’s no room for pride or arrogance in a leader. It’s one thing to show pride in one’s work that fosters an attitude of excellence, but another thing entirely to lead from a position of self-serving pride and arrogance.

The danger of not having a personal growth plan

This type of leader exhibits a lack of depth or wisdom to think long. As leaders, we never stop growing and we never stop learning. Not having a plan in place whereby you are continuously learning and being challenged can be fatal to your leadership.

Consider your own growth plan for just a moment. Is it well thought out and intentional or is random and sporadic? Your personal growth and development is an investment in your future and in the people you lead. If you are not growing as a leader then how can you expect it from the people you lead?

The danger of believing that past achievements will guarantee future success

Your successes and achievements are milestones on your leadership journey. What you achieved yesterday is not necessarily a predictor of your success tomorrow. It’s when you become complacent that you believe that one automatically guarantees the next.

What complacent attitudes are you holding onto that are holding you back? Smart leaders are continuously striving to excel, learn, grow, and are looking for new and improved ways to do it. Be thankful for past wins, but don’t live there.

The danger of believing your best days are behind you

While it’s important to believe your past successes will not guarantee your future success, it’s equally important -if not more so, to understand that your best days are not behind you, they are before you. A complacent mindset will lull you into believing the former. Don’t believe it.

My encouragement to you as a leader is to shake off any complacent attitude about your life and leadership. Don’t allow yourself to be surrounded by negative influences that would hold you back. Complacency – not matter it’s form, voice, or identity is not something you have to associate with or be defined by.

Complacency quotes

“The dream is over only when you become complacent” – Lorin-Morgan Richards

“He who is content with what has been done is an obstacle in the path of progress” – Helen Keller

“I will not allow yesterday’s success to lull me into today’s complacency, for this is the great foundation of failure” – Og Mandino

“Change before you have to” – Jack Welch

A final word

One of the sad consequences of complacency is that it keeps you from fulfilling a God-inspired purpose for your life. It tarnishes your past and robs you of your future. Don’t allow complacency to hold you back you as a leader. You have too much to gain and far too much to lose as a result.

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Start With Low Fences

Posted September 2, 2017
by dougdickerson

“I work on the same principle as people who train horses. You start with low fences, easily achievable goals, and work up. – Ian McGregor

Developing your skill sets as a leader is not an overnight process. It’s something that takes time and commitment. It’s a process.

I liken the process to one of my favorite hobbies – photography. Back in the day of first learning my photography skills things were much different from today. It was all manual. Various photography classes back then taught me the fine art of things like shutter speeds, f/stops, dark rooms, lighting, composition and more. You had to learn the skill in order to be good.

Nowadays with a few hundred dollars, you can purchase a fully automatic camera that takes all the guess work out of it. Ask the owner to switch to manual mode- not to mention the rule of thirds, negative space in composition, etc. and take a picture, most would be at a loss on where to begin.

Here’s the problem. With that expensive fully automatic camera in your hands, it can make you look better than you are. You can have the fancy equipment, but without the training on how to use it, you are creating a false impression.

One of the dangers in leadership is bypassing the learning process and securing the foundational principles needed for growth and maturity. This is why many an aspiring leader never reach their full potential. They rush the process. But with an open mind coupled with the attitude of a student, your leadership skills can be developed and you can rise to the next level.

It’s when you start with the low fences that you earn your leadership stripes. Here are a few low fence concepts worth considering as you think about your future and growth as a leader.

The low fence of humility

There’s a fine line between confidence and arrogance. Aspiring leaders can blur the lines when they think their degree conveys wisdom. Your formal education is your right of passage to your real education. A strong dose of humility is in order starting out and is well worth remembering when you are older. There’s always something new to learn.

The low fence of dependability

There are no shortcuts on the path to proven leadership. It takes men and women who are willing to roll up their sleeves and earn their stripes. If you can’t be counted on in the low fence things of your leadership how can people raise their expectations of you for greater things? It’s in the daily grind that you show yourself dependable.

The low fence of flexibility

Sometimes in leadership, you have to throw out the script. Your growth and sanity as a leader will be tested with this low fence skill in more ways than you can imagine. If you can learn this low fence skill early it will save you a lot of grief later.

The low fence of loyalty

Loyalty is one of the pillars of leadership. All the creative powers in your arsenal of skills will not amount to much if loyalty is an afterthought. Faithfully striving to represent the values, mission, and vision of your organization should be the focal point of all that you do.

The low fence of service

The heartbeat of leadership is service. It’s about adding value. It’s about lifting others up, not tearing down. It’s servant leadership. The beauty of this skill set is that you never outgrow it. But with your growth and development as a leader comes the opportunity to have a greater impact. Develop this skill early while the fence is low. But never forsake it. The more you give and the more you serve, the greater the influence you can have.

Just as low fences are the starting points for training horses, it’s where you begin as a leader. But you are not designed nor destined to stay at that level. You have a higher destiny that you need to walk in. Low fences are where you start, but they are not where you should stay. You must raise the bar.

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Let Others See The Boss In You

Posted August 11, 2017
by dougdickerson

“He who tends the fig tree will eat its fruit, And he who cares for his master will be honored.” – King Solomon (Proverbs 27:18)

I read an article on CBS News Money Watch about the Top 40 Bonehead Bosses. There you can read the accounts of some the most boneheaded bosses you can imagine. Here’s one just for fun:

I worked as a secretary for a large metropolitan hospital. My son was in daycare at a local church. One day a co-worker ran into the office and screamed: “the church is on fire, the church is on fire”. Immediately, I ran to the church, where I could see the smoke, the fire, four fire engines and people everywhere. I was in a panic. I lost my shoe, tore my dress and dropped my purse looking for my son. After finding him (Thank God!), I returned to work frazzled and disheveled. When I made it back to my desk, my Boss approached me and said “You left your station without permission. You will be disciplined for this!”

Boneheaded boss? I’d say so. And this highlights the age old love/hate relationship people have with their bosses. As a leadership speaker, I hear the stories. And I hear the stories from the bosses about their employees because that relationship cuts both ways.

In his book, Creative Followership, Jimmy Collins, the former COO of Chick-fil-A, outlines his powerful followership principles. Principle 12 states: Let others see the boss in you.

In explaining Principle 12, the underlying philosophy he says, “was to present unified purpose and action. When the people in the organization see management in unity, they are more confident in their own roles.” Creating a compelling vision and mission statement is only as powerful as the people’s ability to have buy-in it and execute it.

Elaborating more, Collins says, “Your work should mirror the quality and character of the boss. Do things in a manner that will meet and even exceed your leader’s personal standard.”

These timely principles are as important now as they have ever been. So let me ask you:, do your colleagues, customers, and clients see the boss in you? Do people see in you an accurate reflection and representation of your organization’s core values and beliefs? Do you back it up with your words, actions, and ethics? As you reflect on these questions, here are a few important reminders for your consideration.

You are the face of your organization

Don’t make the mistake of believing that it’s only your boss who is the face of your organization. Regardless of where you are in your organizational structure, if you are on the payroll, you are the face of your organization. If you can’t proudly be the face of your organization then it’s time to either change your attitude or change your address.

You are an extension of your boss

As an extension of your boss, you carry a great deal of responsibility on your shoulders. How can you rightfully be an extension of your boss if you do not respect your boss? How can you passionately represent your organization in public if you are undermining it in private? As an extension of your boss, make it a priority to develop trust and be in unity with him or her. Develop your consensus in private, articulate your unity in public.

You are part of the ‘why’

Simon Sinek says, “People don’t buy what you do, they buy why you do it.” It’s a simple and yet very profound statement. Think about the implications of it for just a moment. You are the reason why customers keep coming back or decide to go elsewhere. You are the reason why clients trust you and choose to keep giving you their business or move on. You are the reason why your organization runs efficiently, has a strong work ethic, and has strong morale or you are a part of the reason it doesn’t.

What is really the message of letting others see the boss in you? It’s about raising your own personal standard of excellence. It’s about stepping up as a leader in your own right regardless of your title or position. It’s about ownership and being a standard-bearer for your organization and being a part of a cause greater than yourself.

What are people seeing in you?

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Developing a Leadership Mindset

Posted January 5, 2017
by dougdickerson

“You can change your mindset” – Carol S. Dweck – Mindset, The New Psychology of Success

In her highly acclaimed and recommended book Mindset , Carol S. Dweck lays out four foundational statements to gauge whether you have a fixed-mindset or a growth mindset.

Here are the statements ( Answer T or F to each one):

Your intelligence is something very basic about you that you can’t change very much.
You can learn new things, but you can’t really change how intelligent you are,
No matter how much intelligence you have, you can always change it quite a bit.
You can always substantially change how intelligent you are.

Statements 1 and 2 are fixed-mindset statements. Statements 3 and 4 reflect the growth mindset. “Which did you agree with more? You can be a mixture, but most people lean toward one or the other,” states Dweck.

Over the years I have come to know that leaders have a mindset that sets them up for success or failure even before that leadership journey begins.

The mindset you embrace sets the tone for your leadership style, success, and the influence you will have. What mindsets or characteristics will hold you back? Which ones will cause you to succeed? Here are a few.

The mindset of your attitude

In leadership, your attitude is your best friend or worst enemy. It’s one of the most contagious characteristics of your leadership style. It will cause people to rally around you and your vision or it will turn them away. The attitude mindset of the leader will be the benchmark for the rest of the organization. You can’t expect the attitude of your people to be good if the one you showcase is bad. Eventually, you will have to change your attitude or your people will change their address. (I wrote about attitude in the workplace here).

What kind of attitude are you projecting? Do you only focus on the negative? Do you only see what your people are doing wrong as opposed to what they do well? How does your attitude inspire, encourage, and motivate your colleagues? Is your attitude worthy of emulating?

The mindset of your perceptions

One of the basic foundational leadership lessons I learned many years ago from John Maxwell was in how he sees other people. Maxwell said he always looked at people and saw a “10”. It was his way of helping others get in touch with their potential and set them up for growth and success. Were all of the people he labeled as a “10” truly a 10? Of course not. But the perception he put into play was one that emphasized unlimited growth and possibility in the people he believed in–even when they may have only been a 4, 5, or a 6 in reality.

What are the perceptions of the people you lead? Do you instill confidence in your people that reflects a 10 even though they may only be a 5? If known by your people would your perceptions give them a reason to be optimistic or discouraged? What changes do you need to make in your perceptions of other people or personal changes that would cause you to be a better leader in general?

The mindset of your personal growth and development

Every successful leader I know has one thing in common- they never stop growing.The older I get the more I realize how much I don’t know which is humbling. (I wrote about the things I wish I had known years ago about leadership here). You can have a fixed-growth mindset that Dweck writes about or you can have a growth mindset that will make all the difference in the world to your leadership. The mindset you choose, feed, and nurture is the one that will win out at the end of the day.

What are you doing on a daily basis that contributes to a growth mindset? As a whole, does your organization have a fixed-mindset or a growth mindset? What fixed-growth mindsets do you struggle with the most? What changes do you need to make to develop a growth mindset?

Developing a growth centered leadership mindset is the beginning of a leadership journey that begins by believing it is possible.

I am booking leadership training events for 2017. See the tab at the top of the page for more information.

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Four Ways Leaders Can Foster Cooperation

The most important single ingredient in the formula of success is knowing how to get along with people. – Theodore Roosevelt

Charles Osgood told the story of two ladies who lived in a convalescent center. Each had suffered an incapacitating stroke. Margaret’s stroke left her left side restricted, while Ruth’s stroke damaged her right side. Both of these ladies were accomplished pianists but had given up hope of ever playing again. The director of the center sat them down at a piano and encouraged them to play solo pieces together. They did, and a beautiful friendship developed.

We all know that cooperation is important. That much is certain. But if you are a leader on a diverse team of individuals how do you reconcile such diversity of opinion, egos, and DISC placements in a way that inspires collaboration and cooperation rather than a brawl in the break room?

Here are four approaches that may help.

Embrace the tension

Some leaders prefer to shy away from the tension and madness that makes up their organizational culture; I say embrace it. Within those diverse opinions and ideas is a wealth of creativity, when collated and organized, can be a game changer for you. Corralling your team and tapping into their collective creativity can be a leadership challenge but if you can pull it off it can pay huge dividends.

Challenge assumptions

One thing you have to be mindful of as a leader is not falling into the mindset that you must always “keep the peace” or not “rock the boat”. I think once in a while it’s a good thing. I am not advocating disrupting your organization simply for the sake of creating chaos, but I am advocating confronting status quo thinking head-on. Disrupt your way of thinking and disrupt it in your people so that no idea, option, or way of looking at things is ever business as usual and predictable.

Build bridges

Within your organization you have left brain people and right brain people. You have the visionaries that see things before the rest of the team and you have the builders who make it a reality. You have the strong-willed, the analytical, the outgoing, and the humble. You are all over the DISC map. Good! Building a culture of cooperation begins when you acknowledge, embrace, and seat everyone at the table. If your organization is going to grow and succeed you need all of these people with you. It was General George Patton who wisely said, “If everyone is thinking alike, then somebody isn’t thinking.”

Create engagement

Successful engagement and cooperation within your organization occurs when you bring your team together- not when you keep them apart. It happens when you put the visionary and the builder together to see the big picture. It occurs when you put the right brain and left brain people together so they see they are not each other’s competition but their completer.

Lest you think I am looking at this through rose-colored glasses, let me be clear- this will not be easy. It will be hard work and a leadership challenge. People will have to check their ego’s at the door and come prepared to learn.

But before cooperation can take place you must name the elephant in the room and embrace the tension that exists that is a result of different personalities on your team. You must challenge your assumptions and traditional ways of thinking. Cooperation is not forcing everyone to conform to your way of thinking. It starts with an open mind, respect, and by embracing other points of view.

Building a culture of cooperation can be the difference-maker for your organization. As a leader it is up to you to foster the environment.

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Breaking Up Is Hard To Do

Posted November 3, 2016
by dougdickerson

“Don’t take your love away from me

Don’t you leave me in misery

If you go then I’ll be blue

Cause breaking up is hard to do

Neil Sedaka

The song by Neil Sedaka was first recorded in 1962 and hit number one on the Billboard Hot 100. Sedaka recorded it again in 1975. Without a doubt it was one of his signature songs.

Breaking up. Broken hearts, Lost love. The song encapsulates it all. And it’s time to explore the issue now. But not in the way you may think.

A survey by ADP Canada revealed that two-thirds of employed Canadians or 65 percent, are “ready to walk or leave their office doors.” The are described as “the uninspired”, “the casual daters”, and “the dissed”. While the survey was exclusive to Canadian, the implication is clear- many are ready to break up.

Circumstances will vary from one organization to the next but the reasons for wanting to break up will be similar. While the reasons for a break up might be numerous let’s explore three of them now.

Lack of loyalty/trust

Loyalty and trust go hand in hand and when one suffers it has an impact on the other. People within your organization need to know that you have their back and that you trust them.

As pointed out in the aforementioned article company loyalty has been in decline since the 1980’s. How can any organization successfully move forward with a steady loss of loyalty and trust? As a leader you must shore up the loyalty trust issue. Without it your future is in jeopardy.

Poor communication

Communication is the life-blood of your organization. When done right your people will respond. Your people not only want to be informed of decisions that affect their performance but need to be included in it. If your leadership style is to lead by decrees then this might explain why you have loyalty/trust issues.

Be proactive in establishing clear lines of communication and be inclusive with your team. They will appreciate the inclusion and it will strengthen morale.

Lack of vision or purpose

The buy-in to one’s work is linked to a clearly defined vision and purpose. People deserve to know the vision in terms of where the organization is headed and the significance of their role in seeing it to completion.

If you people are in the dark as to the vision and mission of the organization or if the organization is adrift internally then one’s purpose will be a casualty. A smart leader will keep the vision, mission and purpose clear and before the team at all times.

While breaking up might be hard to do it becomes much easier for your people if there is no loyalty or trust, when communication is ineffective, and when there is no vision or purpose found in being there.

It’s time to evaluate the strength of your organization and reinforce what matters most. Building the type of organization your people would never dream of leaving begins by being the type of leader everyone wants to follow.

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Leadership Essentials: Communicating with Clarity

Posted July 14, 2016
by admin

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The most important thing in communication is hearing what isn’t said. – Peter Drucker

A worker asked for a pay raise and got this note back from his supervisor: “Because of the fluctuation predisposition of your position’s productive capacity as juxtaposed to standard norms, it would be momentarily injudicious to advocate your requested increment.” The puzzled worker went to the supervisor and said, “Is this is about my pay raise I don’t get?” “That’s right,” said the supervisor.

As a leader one of the most important skills you will develop is communication. Unfortunately, it’s becoming one of the hardest skills to develop. The reasons for this vary. On the bright side, technology has increased our ability to communicate like never before. On the down side, conversational and social skills have waned because we prefer to text or send an email- thus avoiding actual human interaction.

Communicating with clarity is important for you as a leader. Those you lead don’t need to be like the man in the story above trying to figure out what you are saying. Here are a few simple guidelines to keep in mind going forward.

Keep it simple

Avoid as much as possible all the fancy corporate jargon. Keep it simple. Your goal here is not to impress people with your vocabulary but to inspire your team with your words and actions.

Keep it pithy

Don’t waste your people’s time with never ending meetings and chasing proverbial rabbits. The longer things drag out the more your people tune out. Have an objective, stick to it, and get going.

Be transparent

Nothing will endear your people to you more than to by being open and honest about where you are personally, where things are as an organization, and by reminding your people of the vision and the role they play in fulfilling it.

Be inclusive

Clarity is essential throughout your organization. As the leader you need to make sure everyone knows your heart and that you have their backs, and that they have all the knowledge and information they need to be successful.

Know when to speak, and speak on purpose

When communicating with your people it is important that you have a reason and purpose behind it. What you say and how you say it is important. What a team members “hears” and interprets may be very different from said and meant. Before you speak, think it through and put yourself in their shoes.

Know when to shut up

I’ve saved the most important for last. Clarity comes to us best not when we are speaking but when we are listening. The most powerful communication skill you have is your silence and your open mind. It is when you listen to your people that you have your greatest moments of clarity. Someone once said, “God gave you two ears and one mouth for a reason.” That’s great advice.

Communicating with clarity is essential to your success as a leader. Use these guidelines as starting points and build upon them. Your success as a leader depends upon it.

What tips would you add?

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Leadership Lessons from Pat Summitt

Posted June 30, 2016
by admin

patsummit

“She could have coached any team, any sport, men’s or women’s. It wouldn’t have mattered, because Pat could flat-out coach. I will miss her dearly, and I am honored to call her my friend.” – Peyton Manning

As a native Tennessean and a proud member of Vol Nation, I was deeply saddened by the recent passing of legendary Coach Pat Summitt. Her passing due to Alzheimer’s at the age of 64 was a great loss and it’s hard to put into words how deeply she will be missed.

There is no doubt Pat Summitt made her mark on the game of women’s basketball. For almost 40 years as the head coach she led the Lady Vols to 8 national championships, 31 consecutive NCAA tournaments, and amassed along the way a record of 1,098 wins.

I had the honor of meeting Pat Summitt a few times and she was always gracious and a class act. Her leadership on and off the court was truly inspiring. Her legacy will live on in her players and in the coaches who served alongside of her and through the work of her foundation.

I’d like to share with you a few of my favorite Pat Summitt quotes for your consideration and how they might be a source of inspiration for you.

“It’s harder to stay on top than it is to make the climb. Continue to seek now goals.”

“Success is a project that’s always under construction.”

“Here’s how I am going to beat you. I’m going to outwork you. That’s it. That’s all there is to it.”

“There is always someone better than you. Whatever it is that you for a living, chances are, you will run into a situation in which you are not as talented as the person next to you. That’s when being a competitor can make a difference in your fortunes.”

“Teamwork is what makes common people capable of achieving uncommon results.”

“You can’t always be the most talented person in the room. But you can be the most competitive.”

“If you don’t want responsibility, don’t sit in the big chair. To be successful, you must accept full responsibility.”

“I’m someone who will push you beyond all reasonable limits. Someone who will ask you not to just fulfill your potential but to exceed it. Someone who will expect more from you than you may believe you are capable of.”

“When a player makes a mistake, you always want to put them back in quickly — you don’t just berate them and sit them down with no chance of redemption.”

“Quit? Quit? We keep score in life because it matters. It counts. Too many people opt out and never discover their own abilities, because they fear failure. They don’t understand commitment. When you learn to keep fighting in the face of potential failure, it gives you a larger skill set to do what you want to do.”

When reading her quotes you get a glimpse into what made her not only a great coach but a great mentor, friend, and inspiration to so many.

In honor or her legacy I’d like to encourage my readers who are so inclined in joining me in making a donation to The Pat Summitt Foundation. The foundation works in partnership with the University of Tennessee Medical Center for research in finding a cure for Alzheimer’s. Visit the website at: http://www.patsummitt.org/

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