Leadership Skills. Management Tips – Page 3 – Doug Dickerson on Leadership

Four Attitudes for an Extraordinary New Year

Posted January 1, 2016
by admin

attitude

And now we welcome the New Year. Full of things that have never been. – Rainer Maria Rilke

Welcome to 2016! As we kick off the New Year we are once again reminded of resolutions made, resolutions kept, and resolutions that fell by the wayside. What about you? Did you make any resolutions?

In a post on Static Brain (http://bit.ly/1bI3WMg) the Top 10 resolutions of 2015 were to lose weight, get organized, spend less-save more, enjoy life to the fullest, stay fit and healthy, learn something new, quit smoking, help others in their dreams, fall in love, and spend more time with family. Sound familiar?

As leaders it’s important to keep our goals fresh and review our priorities. It’s how we stay focused and achieve our goals. As we enter 2016 allow me to share four simple attitudes with you that serve as reminders for our growth and how you can make 2016 extraordinary.

The attitude of a learner

Your year will be extraordinary as a leader as you embrace the attitude of a learner. It’s when you think you know it all that you stop growing and become stagnant. Your personal growth and development hinges on an attitude of learning, not on an attitude of coasting off past experiences.

For the leader, school is always in session and the opportunities are limitless. Devote yourself to learning all you can, reading all you can (http://bit.ly/1R08GCO), and growing all you can as a leader in 2016.

The attitude of a winner

Your success in 2016 begins with your own thinking. It begins when you take responsibility for your attitude. When you embrace the attitude of a winner then good things will begin to happen for you. Of course, it takes more than a good attitude to succeed such as your work ethic, but if your attitude stinks you won’t go far.

As a leader this will always be one of the greatest challenges you will face. Negative people and attitudes are not hard to find, so you will have to work extra hard to rise above all the negative voices. That being said, do it- and do it at all costs. Your extraordinary year depends on it.

The attitude of a giver

Think for a moment what the impact would be if every leader you know, starting with you, took to heart the attitude of being a giver? The world around you would look a lot different wouldn’t it? Significance as a leader begins with the attitude of giving. It becomes extraordinary when you influence others to do the same.

John Maxwell says, “If we want to achieve significance then we need to become intentional about getting beyond ourselves and putting other people first.” Extraordinary leadership begins when you get the focus off of yourself and put it on others.

The attitude of a listener

What will set you apart as an extraordinary leader is being one who listens. I know for some it runs counter to what they like to do, but leaders who excel are those who know when it’s time to speak and when it’s time to listen.

Larry King said, “I remind myself every morning: Nothing I say this day will teach me anything. So if I’m going to learn, I must do it by listening.” What a great philosophy. Learning and listening are synonymous to each other. What we have to say and offer as leaders is only as valuable as what we take in by listening.

Make it your purpose in 2016 to live an extraordinary life as a leader. It all begins with your attitude. Happy New Year!

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Three Leadership Lessons from Rudolph the Red Nosed Reindeer

Posted December 18, 2015
by admin

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Then all the reindeer loved him as they shouted out with glee, Rudolph the Red-nosed reindeer, you’ll go down in history!- Robert L. May

For many years, the story goes; Montgomery Ward department store in Chicago purchased and gave away coloring books as a promotional during the Christmas season. In 1939, company executives wanted to do something that would both reduce costs and be new and different.

To help with the new project they turned to Robert L. May, a 34-year old Montgomery Ward copywriter who was known to dabble in children’s limericks and stories. His creation was a short story written in rhyming verse and differed from the version known today. The original Rudolph lived in the woods with his loving parents far from the North Pole.

May’s story became an immediate success. Montgomery Ward gave away 2.4 million copies of the story in 1939 and by 1946, despite wartime paper shortages; over 6 million copies had been distributed. Faced with large medical bills because of his wife’s battle with cancer, May asked Montgomery Ward officials if he could have the copyright to Rudolph turned over to him. The company agreed and that same year the story was published commercially.

May also asked his brother-in-law, songwriter Johnny Marks, to adapt his basic story idea to music. When Marks was done, one singer after another, including Bing Crosby, declined to record the song. Finally, in 1949, Gene Autry accepted and Rudolph the Red-Nosed Reindeer shot to the top of the charts. Autry’s version is now the second bestselling Christmas song of all time, surpassed only by Crosby’s White Christmas.

From the song Rudolph the Red-Nosed Reindeer, come leadership lessons that are still applicable today. Here are three leadership lessons that will serve you well regardless of the season.

We all have natural gifts and abilities

Rudolph was the object of scorn by the other reindeer who mistakenly thought that because he was different from the others he didn’t have anything to contribute.

We all come in different shapes, sizes, and with unique gifts. It is not in the similarities that we stand out, but in our differences. The gifts and talents you bring to the table of your business or organization may not look like anything else in your company, but that is your gift. As you embrace and celebrate those gifts, others will also come to appreciate what you have to offer.

We all face opposition

Because his appearance was different from others around him, Rudolph faced opposition. There will always be an element of people who will oppose you not based on your appearance as in the story, but because you have a different perspective, you have a different attitude, and you bring an optimistic mindset to the challenges your company faces.

When you embrace that which causes you to stand out you are on your way to the top. Others can ridicule you or join you but the choice is theirs. Regardless of the opposition you face, never surrender your uniqueness to any opposition.

Your moment to shine will eventually come

It is your daily faithfulness in the little things that you prove yourself. Even though Rudolph faced opposition from the others, he didn’t allow their negativity to defeat him. In the moment of crisis when Santa needed a go-to Reindeer, Rudolph was ready. Armed with his natural giftedness and positive attitude, he navigated the team of fellow reindeer to a successful completion of the Christmas mission.

Your moment of destiny will come one day and it may not happen the way you expected. Open your eyes to all the possibilities that your leadership can provide. As you remain faithful your big moment will come.

This Christmas season, celebrate your gift as a leader, rise above your opposition, and stand ready to embrace your destiny. As you do, you will have a greater understanding of just how special the season can be.

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Five Traits of Extra Mile Leaders

Posted November 20, 2015
by admin

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There are no shortcuts on the extra mile – Zig Ziglar

Bob Kuechenberg, the former Miami Dolphins great, once explained what motivated him to go to college. “My father and uncle were human cannonballs in carnivals. My father told me, “go to college or be a cannonball.” Then one day my uncle came out of the cannon, missed the net and hit the Ferris wheel, I decided to go to college.”

The way you tap into your motivation as a leader may not be as drastic for you as it was for Bob Kuechenberg, but tapping into it is necessary nonetheless. Going the extra mile as a leader is what will set you apart from the rest of the pack and will take you farther than you could have without it.

So what traits do “extra mile” leaders possess? Here is a sampling of a few that I believe are essential. It’s not an exhaustive list but is a good place to start.

Extra mile leaders are proactive

Extra mile leaders take the initiative in getting things done. They prefer to tackle issues head-on rather than assume a reactionary posture. Extra mile leaders are out front on understanding the culture of their organization and the needs of the people they serve. They don’t wait to be told or asked, they see what needs to be done and they do it.

Extra mile leaders possesses a contagious enthusiasm

What sets extra mile leaders apart from mediocre leaders-every time, is a passion and enthusiasm for what they do. Their attitudes are positive and their temperament is even-handed. An extra mile leader in your organization with enthusiasm and passion will be the benchmark for the rest of your team. Without extra mile leaders your work will be hard but with them your team can see extra-ordinary results. Extra mile leaders bring out the best in those they serve.

Extra mile leaders put the team first

Extra mile leaders by and large are selfless in that their motivation and their proactive ways are done with the intent of benefitting the team. Yes, there can be exceptions when what motivates an individual is selfish in nature. But by and large, extra mile leaders have a broad understanding of the mission and vision of the organization and their extra mile sacrifices are for the benefit of the group. Of course, it pays dividends in the long run as all hard work and effort does, but it’s not the prime motivation. Extra mile leaders put their colleagues first.

Extra mile leaders have an attitude of excellence

Extra mile leaders are not satisfied with the status quo nor do they settle for what is merely acceptable. Extra mile leaders have a compelling desire to be the best personally and professionally. At times it can be misinterpreted by those without the extra mile mentality as self-serving, grand-standing, or posturing, etc. but at their core, the extra mile leader cares deeply and truly wants to advance the team in the right direction.

Extra mile leaders have found their purpose

Extra mile leaders have not only tapped into their passion but have taken it a step further in discovering their purpose. Extra mile leaders intuitively understand that it’s not about what they “do” that defines them or motivates them to go the extra mile. Extra mile leaders are those who have embraced the blessing and gift of their Creator and have committed themselves to living their life in such a way that honors it.

Danish philosopher Soren Kierkegaard said, “There is nothing with which every man is so afraid as getting to know how enormously much he is capable of doing and becoming.”

What you are capable of becoming as an extra mile leader is realized when you worry less about what you do and care more for the life you have to live and the ways in which you can serve others. When you do, the results will speak for itself.

Are you an extra mile leader?

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Six Ways to Rise Above Your Critics

Posted October 23, 2015
by admin

To escape criticism- do nothing, say nothing, be nothing. – Elbert Hubbard

A story is told of Winston Churchill and his extraordinary integrity in the face of opposition. During his last year in office, he attended an official ceremony. Several rows behind him two gentlemen began whispering. “That’s Winston Churchill. They say he is getting senile. They say he should step aside and leave the running of the nation to more dynamic and capable men.” When the ceremony was over, Churchill turned to the men and said, “Gentlemen, they also say he is deaf.”

Critics. Every leader has them and every leader will. How you respond to critics is an important component of your leadership development. It’s all too easy to get defensive when critics rub us the wrong way or misunderstand us. But can you appreciate a critic when he or she is right? Rising above your critics takes courage. Here are six ways to do it.

Keep a positive attitude.

“Your attitude, not your aptitude, will determine your altitude,” is a famous Zig Ziglar quote. How high and how far you go as a leader will be determined by your attitude. Nothing will give you a bad attitude any quicker than a wrong reaction to a critic. Basic things you will want to know regarding a critic are the source, the accuracy, the ramifications, and your reaction – if there even needs to be one. Regardless, stay positive and focused on the big picture.

Stay true to your values.

Don’t allow your critics to throw you off of your game. Stay grounded and connected to the values that have guided you to where you are. Values do not change but are guideposts when your circumstances do. The values and principles that brought you to where you are will keep you there so handle your critics with that in mind.

Speak no evil.

Seriously? Yes. Engaging in mud-slinging with your critics only hurts you in the long run. Unless what they have spoken or done is libelous then don’t waste your time in a verbal battle. Be content in knowing that the truth is on your side. There is no greater satisfaction than in knowing that you can look yourself in the mirror and lay your head down at night with a peace that comes from knowing you did the right thing regardless of how others behaved.

Don’t retaliate.

There will be times when you will want (and those close to you) to retaliate against critics. There is something about human nature that wants to fight back and get revenge and settle the score. I get it. But again, the end result will never be good for you. As hard as it may be there are times when you just have to let it go. Don’t worry if you lose a battle today, you are going to win the war if you keep your heart right.

Give them more ammo.

Most of the critics you will encounter are simply those who have some kind of vendetta or jealousy directed toward you. As opposed to stooping down to their level why not give them more ammo? As you do the right thing by continuing to work hard and by exhibiting good leadership, you will only become more successful. Nothing will annoy your critics more than your continued success.

Don’t lose your sense of humor.

One of the most important leadership skills you can develop is a sense of humor. Churchill exhibited it towards the men who spoke ill of him. Bill Cosby said, “Through humor, you can soften some of the worst blows that life delivers. And once you find laughter, no matter how painful your situation might be, you can survive it.” Your critics will stir up a wide range of emotions and reactions that you will want to run with. But if you laugh – at them, and at yourself, half the battle is won.

What do you say?

*This column is a “Best Of” and was originally posted in 2015.

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Aim Close: Bringing the Big Picture Down to Size

Posted June 4, 2015
by admin

If you set goals and go after them with all the determination you can muster, your gifts will take you places that will amaze you. – Les Brown

Imagine what the game of bowling would be like if you couldn’t see the pins you were trying to hit. In 1933, Bill Knox did just that — and bowled a perfect game. In Philadelphia’s Olney Alleys, Bill had a screen placed just above the foul line to obscure his view of the lane. His purpose was to demonstrate the technique of spot bowling, which involves throwing the ball at a selected floor mark on the near end of the lane. Like many bowlers, Bill knew that you can do better if you aim at a mark close to you that’s in line with the pins. He proved his point with a perfect 300 game of 12 strikes in a row.

In leadership circles we hear much talk about seeing the big picture and why it is important. And I agree with most all of it. It is imperative to have a visual of where you are going. Without seeing the big picture your vision as a leader is diminished along with your effectiveness. How can you lead others to an unfamiliar place?

Seeing the big picture and attaining big goals is the desire of every effective leader. But if your focus is always on the big picture – the end result, then the very thing you are aiming for can be lost because of a lack of focus on the small things. What’s the answer? Aim close. Here are four ways you can keep the big picture in perspective while not losing sight of where you are going.

Align your goals

Reaching long-range goals is achieved through a series of short-range steps. The big picture makes sense to you from a pragmatic point of view, but it materializes through a process of short-range goals. As a leader it is up to you to aim close for maximum impact. Uppermost in your mind should be whether the achievement of your goals today will take you closer to the big picture tomorrow. Aligning your goals is akin to piecing together a jigsaw puzzle. Your goals are those small pieces that eventually come together to make a beautiful picture.

Align your people

The key ingredient to your success is your people. Building a team of like-minded people who see the big picture is critical to your success. Who you align yourself with will make all the difference. Not everyone will take the journey with you. Others will take the journey with you who are not yet on your team. But know this: just as your car needs to be properly aligned to run smooth so does your team. If your team is not aligned in its mission, goals, and purpose, then the big picture will always be elusive.

Align your priorities

It’s always wise to keep the big picture in mind. It’s serves as a constant reminder of what it’s all about for you. But the reality of the big picture is realized when you aim close with your priorities. Just like the bowler in the above story, you don’t have to see all the pins to have a strike. You can get there one frame at a time. The key is to aim close to goals you can reach this month, this week, and today. When your priorities are aligned to the big picture it becomes much easier to lead.

Align your values

Every success-minded person I come across has a high set of standards and expectations. They have learned how to weather setbacks, difficulties, and the voices who those who say it can’t be done. They are relentless in their pursuit of their big picture and have the passion to go after it. When your values are aligned with your big picture then decision making is easier. Today’s decision to lead with integrity places you one step closer to goals tomorrow. Aiming close with your values aligned brings clarity to the big picture. Even if everything else is murky, your values will always guide you in the right direction.

Your big picture should inspire and motivate you on your leadership journey. Aim close for maximum impact. Stay the course and you will get there.

Visit my new podcast page at: http://dougdickerson.buzzsprout.com/

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Turning Your Stress into Success

Posted January 31, 2015
by admin

When the pressure is on, great leaders are at their best. Whatever is inside them comes to the surface. – John Maxwell

A story is told of actress Carol Burnett who got out of a cab one day and caught her coat in the door. The driver was unaware of her plight and slowly began to edge out into traffic. To keep from being pulled off her feet, the comedienne had to run alongside down the block.

A passerby noted her predicament and quickly alerted the driver. He stopped, jumped out, and released Miss Burnett’s coat. “Are you all right?” he asked anxiously. “Yes,” she gasped, “but how much more do I owe you?”

That light-hearted story shows a humorous way of responding to what could have been a not-so-funny outcome. In our world as leaders we can find ourselves in stressful situations. How it’s handled matters.

It’s not a secret that the stress in the workplace is on the rise. In a recent study by Nielsen (http://bit.ly/1CUMamt), 80% of U.S. workers said they can identify at least one thing that stresses them at work. The stress factors include low salaries, intense workloads, and taxing commutes to name a few.

Great leaders are those who, when under pressure, step up and deliver in spite of the stress. Of course this is easier said than done. So what should a leader do when he or she is in the pressure cooker? Here are three approaches.

Put your stress into context

At times we can be our own worst enemy when it comes to the stress. For instance; we procrastinate on an important deadline and are now scrambling to complete at the last minute. We allow our imaginations to run wild with scenarios we create that adds fuel to the fire. Your workload is doubled without warning and there’s no extra help. We speculate in “what if’s” and get worked up over hypotheticals. It all adds up to one thing: stress! Can you relate?

The best thing you can do as a leader is to put your stress in context. You may be overwhelmed or feel that your current “crisis” is about to sink you. Allow me to make a suggestion – take a step back and take a deep breath. Look at the big picture. It may not be as big a deal as you think. If it is…keep reading.

Get a game plan

Establishing context about your stress is essential. A game plan is a way out. Here is a simple formula to help you get your game plan ready: W (What I am stressed about?) +W (why I am stressed?)+W (What can I do about it?) = S (Success). Get some paper and begin to work on your plan. Here’s how.

First, identify your stress. Is it a personnel issue? Is there a breakdown in organizational structure or communication? Is it a personal issue? How is this stress impacting your ability to lead? Regardless of where it takes you, figure it out. Second, now that you know what it is, you need to figure out why it is stressing you. What are the immediate consequences of your stress? Is this stress an imminent threat to your organization or personal life? Etc… Finally, write out what you can do about it. What are the top two or three action steps you can implement immediately that can help? Is there someone who can help you? Do they need to? Keep in mind, there may not be anything you or anyone else can do about it. In such case, you have to change your attitude toward it. Now that you have a plan – work it!

Apply your lessons

Smart leaders are out-front leaders. You will never avoid stress as a leader so learning how to deal with it will make a world of difference. Smart leaders know how to manage their stress and the negative impacts it can make across the spectrum of your organization.

Every stressful situation is a test and whether you pass or fail depends on your approach. Not all stress is self-inflicted, and not all reactions merit the same response. Smart leaders apply the lessons and learn from it.

Success over stress is all about your context, your game plan, and your attitude. Choose wisely!

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Three Things to Know…About Servant Leadership

Posted November 10, 2014
by admin

“The first responsibility of a leader is to define reality. The last is to say thank you. In between, the leader is a servant.” – Max de Pree

Over the years there has been a lot of talk and misconceptions about servant leadership. Here’s my take…

Leaders who serve do not vacate their positions of power or authority they validate it. Servant leaders have those positions not because they are power-hungry, manipulative, or selfish, but because they are not. Make no mistake, servant leaders have power and authority, but they’ve learned the secret of how and when to exercise it.
Leaders who serve are invested in the success of their team. They will empower their people with every tool possible in order to ensure their success. Servant leaders understand that when they help others become successful they are successful.
Leaders who serve are relational. Servant leaders are intentional about building relationships in order to gain the trust and confidence of his or her people. When you take the time to be among your people and get to know them, they will see up close what type of person and leader you are. At the end of the day, your people want a leader they can relate to not one they fear.

A few final takeaways…

Don’t throw your weight around – it’s unbecoming of a leader. Serve them.
Be invested in your people and they will not disappoint you.
Know your people and be vulnerable. People like it when you are real.

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A Tale of Three Leaders

Posted November 7, 2014
by admin

The pessimist complains about the wind; the optimist expects it to change; the realist adjusts the sails. – William Arthur Ward

One of my favorite stories is from John Maxwell. In it he shares about the turkey chatting it up with the bull. “I would love to be able to get to the top of that tree,” sighed the turkey, “but I haven’t got the energy.”

“Well,” replied the bull, “why don’t you nibble on some of my droppings? They’re packed with nutrients.”

The turkey pecked at a lump of dung and found that it actually gave him enough strength to reach the lowest branch on the tree. The next day, after eating some more dung, he reached the second branch. Finally after a fourth night, there he was proudly perched on top of the tree. But he was promptly spotted by a hunter, who shot him down out of the tree.

The moral of the story: BS might get you to the top, but it won’t keep you there.

Every leader I know wants to make it to the top. I’ve yet to find one that doesn’t want to be successful. Your leadership point of view – how you see your world, will set into motion the realities of your leadership and to a certain extent the success you have. Will your present leadership style get you to the top? Will it keep you there? Here are three style of leadership for your consideration.

The pessimistic leader

This is the leader who always sees the glass half empty. For this leader the next disaster is just around the corner and no one is prepared for it. The pessimistic leader assumes the worst and usually creates self-filling predictions.

It’s hard to wrap our minds around this type of leadership style but it’s one that in some circles exists. The only thing more demoralizing than working for this type of leader is being one. But know this; a pessimistic leader is one by choice. The pessimistic leader is not the only leader to face adversity, setbacks, personnel issues, economic challenges, etc. It comes with the territory. Then what’s the deal breaker? In a word – attitude.

The pessimistic leader’s lid of limitation is his or her attitude. Until this leader drops their pessimistic ways they never make it to the top. Zig Ziglar was right when he said, “Your attitude, not your aptitude, will determine your altitude.” Change your attitude and you will change your point of view.

The optimistic leader

The optimistic leader has an easier path to the top. Why? For the opposite reason the pessimistic leader will not reach it. Optimism is the fuel that drives you and it’s contagious. A healthy dose of optimism will give you and your team the competitive advantage you need to climb your way to success.

But is optimism alone enough or is more needed? Just as you need a dream or a goal to shoot for, optimism alone is not sufficient. You must be awakened to your dream and work it. You can dream all day but until you go to work you are just a daydreamer. You need an optimistic frame of mind that causes you to believe that anything is possible-and it is- but you must channel that optimism through hard work and measureable results.

An optimistic leader expects challenges and is prepared for them. But the optimistic leader needs to know how and when to pivot and be prepared to make adjustments. It’s hard to remain optimistic for long if you are going in the wrong direction.

The realistic leader

The realistic leader knows how to discern the BS, adjust the sails, and make the best of every challenge and opportunity. The leader wearing the realistic hat will tell you the truth no matter how sobering it may be. It may sound something like this, “Times are tough. We’re not where we want to be or should be. We’ve been blindsided, and at times we’ve dropped the ball. We’re going to make some changes and if we will pull together and work hard, together we can turn this around.” It’s acknowledging problems and accepting responsibility with optimism still in place.

The realistic leader walks a tightrope. If the tone is too harsh it can have negative consequences. If the message is not delivered forcefully enough the perception can be that problems are being swept under the rug. But optimism devoid of reality sets people up with a false hope. People need to know what’s optimistically within reach.

A realistic leader’s greatest asset in order to be successful is trust. When people trust their leader to not BS them and give it to them straight, and have their backs, the sky is the limit as to how high they can go.

Which type of leader are you?

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Leadership Minute: Lead With Purpose

Posted September 15, 2014
by admin

The race to be a leader is crowded, but the field is wide open for those willing to be servants. – Rick Warren

One of the most important things you can do as a leader is to run your own race. Doing so requires knowing your purpose and examining your motives. Many would like to have the title of “leader” but for what purpose? Is it for the sake of what that title can afford you? Is it for personal gain? How about your motives? Be sure of this truth in leadership – your motives will be revealed. But the servant leader is just as easily identifiable but for a very different reason. A leader with a servants heart places others first, looks for ways to lift others up, and is not too proud to serve. Servant leaders have a different mindset and create a different organizational culture. When serving others becomes your mission it’s a game changer. When “what can I do for you?’ replaces “what can you do for me?” it changes everything. The road of servant leadership is less crowded and for good reason. Give it a try!

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Leadership Minute: Self-Revelation

Posted July 9, 2014
by admin

The circumstances of life, the events of life, and the people around me in life do not make me the way I am, but reveal the way I am. – Sam Peeples, Jr.

It’s been said that we will be known by the company we keep. As leaders we come across all types of people all the time. On any given day you can be thrown into events, circumstances, and situations that require your attention. But those events and circumstances don’t define you- they reveal you. How you deal with these things reveals the depth of your maturity and validates your leadership. Self-awareness as a leader occurs when you understand that your preparation as a leader is an inside job. Commit yourself to personal growth by the books you read, the mentors you have, and your unyielding dedication to excellence. As you apply what you learn then it won’t matter the circumstances you face because you will be ready.

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