Three Questions for the Gray Areas of Leadership

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Photo Credit: Google Images

I love the gray areas, but I like the gray areas as considered by bright, educated, courageous people. – Alan Furst

A story is told of Lord Halifax, a former foreign secretary of Great Britain, who once shared a railway compartment with two prim-looking spinsters. A few moments before reaching his destination the train passed through a tunnel. In the utter darkness Halifax kissed the back of his hand noisily several times.

When the train drew into the station, he rose, lifted his hat, and in a gentlemanly way said, “May I thank whichever one of you two ladies I am indebted to for the charming incident in the tunnel.” He then beat a hasty retreat, leaving the two ladies glaring at each other.

I can just imagine the reaction of the two ladies when Lord Halifax left the compartment. Do you think they ever figured out that they had both been played? What lingering doubts did they leave with?

As leaders we pride ourselves in our values, mission statements, and principles that we subscribe to personally and professionally. But sooner or later our beliefs and assumptions will be challenged. Gray areas will emerge. What we once thought of in strict black and white terms become clouded. Now what?

Here are three guiding questions worth asking when the answers aren’t so clear.

  1. What does my head say?

When faced with gray areas in your leadership you can use your cognitive skills to walk       through all available options. Not every circumstance you face as a leader is going to have an answer readily available in some employee manual collecting dust on a shelf somewhere. There will be situations thrown at you that you didn’t prepare for nor did you see coming.

The key for you as a leader is to think through the situation and in a level-headed way in order to chart a path forward. One simple way to navigate through the gray area is to ask how your decision will either uphold or take away from your values.

  1. What does my heart say?

Gray areas compel us to think different. We wrestle with the gray areas because intuitively we know that life is not always predictable. Stuff happens. Our cognitive skills are important, but there does come a time we have to think with our hearts. Some situations call for emotional intelligence to find the answers we need.

The key for you as a leader is striking a balance between what you know in your heart and what you know in your head. How do you reconcile the two in gray areas to arrive at the best solution?

  1. What does my history say?

As a leader no doubt you’ve struggled with gray areas. Beliefs that you once thought were “settled” some time ago suddenly resurface and challenge your beliefs today. I’ve been there many times. Your growth as a leader is always evolving. The challenges you faced five, ten, twenty years ago are going to look different from the challenges you face today. And they should.

The key to dealing with gray areas in your leadership is to utilize all three questions in your approach. Welcome gray areas as an opportunity to grow and develop as a leader. In the end; trust your head, trust your heart, and lean on your history. This is where your judgment in dealing with the gray areas has been formed.

 

© 2016 Doug Dickerson

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From Frustrated to Fulfilled: Five Keys to Living Your Dreams

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I don’t believe God gives me a dream to frustrate me. He gives me a dream to be fulfilled. – John Maxwell

It started like so many evenings. Mom and Dad at home and Jimmy playing after dinner. Mom and Dad were absorbed with jobs and did not notice the time. It was a full moon and some of the light seeped through the windows. Then Mom glanced at the clock. “Jimmy, it’s time to go to bed. Go up now and I’ll come and settle you later.”

Unlike usual, Jimmy went straight upstairs to his room. An hour or so later his mother came up to check if all was well, and to her astonishment found that her son was staring quietly out of his window at the moonlit scenery. “What are you doing, Jimmy?” “I’m looking at the moon, Mommy.” “Well, it’s time to go to bed now.” As one reluctant boy settled down, he said, “Mommy, you know one day I’m going to walk on the moon.”

Who could have known that the boy in whom the dream was planted that night would survive a near fatal motorbike crash which broke almost every bone in his body, and would bring to fruition this dream 32 years later when James Irwin stepped on the moon’s surface, just one of the 12 representatives of the human race to have done so?

The story of James Irving should give each of us pause to think not just about the size of our dreams but also in finding our greater purpose while here on this earth. Yet how many times have you or someone you know given up on their dream out of frustration?

I am a firm believer that in your journey as a leader you can live a life of fulfillment. The good news is that it has nothing to do with your title, position, income, or station in life. How does one go from living a frustrated life to a life of fulfillment? Here are a few proven ways.

The shift from looking inward to looking outward

So long as your focus as a leader is inward (only about your needs, wants and desires) your life as a leader will be characterized by frustration and unfulfilled dreams. It’s as you get your eyes off yourself and take up the mantle of servant leadership that you will begin to experience a life of fulfillment. When you live your life for others and causes greater than yourself then fulfillment will take on a whole new meaning for you.

The shift from taking to giving

Similar in thought to the first shift, this one takes it a step further. Moving from frustration to fulfillment especially for new leaders can be slow and pain-staking. It’s a shift away from ‘what’s in it for me’ to a life focused on others. When you commit yourself to a life of generosity and helping others see their dreams fulfilled your life takes on a whole new meaning. Instead of an attitude of ‘what can you do for me’ make the shift to ‘how can I help you” and see the difference it makes. 

The shift from mediocrity to excellence

The sooner you make this shift as a leader the better. We all know people in our organizations who are content to only do what it takes to get by. And then they wonder why they are so frustrated (and frustrating). As a leader with big dreams and a desire to live a fulfilled life it will only begin to take shape when you make the move from mediocrity to excellence. It will require more from you and it will stretch you at times to do what you previously thought you couldn’t. But you can’t go from dreaming of walking on the moon one day as boy to actually walking on the moon as a man unless you are willing to pay the price. A big dream without the work to get there is only a wish.

The shift from success to significance

Your life of fulfillment is realized when you make the transition from being success minded to significance minded. The blessing of success is being able to live a life of significance. The truth is, you can’t give what you don’t have. Be it in the form of monetary contributions or the donation of your time to mentor a young leader, etc., your fulfillment is realized in tangible ways when you can give back.

The shift from ‘one day’ to today

The dreams, goals, and the desires of your heart can either frustrate you or motivate you. Are you ready to live a life of fulfilment? Begin today. Begin today by focusing on others. Begin today by changing your attitude. Begin today by adding value to those around you. Your ‘one day’ begins now. What are you going to do today?

 

© 2016 Doug Dickerson

 

Recommended Reading:

  1. The Purpose Driven Life by Rick Warren
  2. Halftime by Bob Buford
  3. Intentional Living by John Maxwell
  4. Simplify by Bill Hybles
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Excess Baggage: How to Lighten Your Load as a Leader

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Positive thinking will let you do everything better than negative thinking will. – Zig Ziglar

Writing in The Living Faith, Lloyd C. Douglas tells the story of Thomas Hearne, who, “in his journey to the mouth of the Coppermine River, wrote that a few days after they had started on their expedition, a party of Indians stole most of their supplies. His comment on the apparent misfortune was: ‘The weight of our baggage being so much lightened, our next day’s journey was more swift and pleasant.’

Hearne was in route to something very interesting and important; and the loss of a few sides of bacon and a couple of bags of flour meant nothing more than an easing of the load. Had Hearne been holed in somewhere, in a cabin, resolved to spend his last days eking out an existence, and living on capital previously collected, the loss of some of his stores by plunder would probably have worried him almost to death.”

As leaders we often carry a lot of baggage that weighs us down. Perhaps it is the baggage of stress, personnel issues, financial challenges, etc. It’s time to identify this baggage and make changes that will make you a more effective leader.

How different would your life be as a leader if the excess baggage you carried was lightened? Think of how much more productive your day could be without having to shoulder the weight of that baggage. Are you ready to experience it? Here’s how.

If it’s not your baggage- don’t claim it

Unfortunately, many leaders fall into the trap of trying to be all things to all people. While your heart might be in the right place it will only bog you down as a leader. It’s neither your place nor responsibility to be all things go all people or to involve yourself in matters that can easily be handled by others. While it might make you feel good or look good in the eyes of your people, it will burn you out as a leader.

As it pertains to this excess baggage it would do you well to live out the spirit of the Polish Proverb that says, “Not my circus, not my monkeys.”

 

Travel light for greater results

What Thomas Hearne learned from his misfortune was that the journey was more swift and pleasant with a lighter load. How much more effective could you be as a leader if your load was lightened? It’s when you cut loose from the excess baggage that weighs you down that you make the most progress.

What excess baggage is holding you back and slowing you down? For best results remember – travel light.

Get a fresh perspective

When Hearne’s load was lightened he had a different perspective. Where before it might have seemed burdensome and hard, now it was more manageable. When carrying excess baggage it’s easy to get stressed or have a bad attitude.  It was when he lost what he thought was important that he began to see things in a different light.

When you lighten your load as a leader you will get a fresh perspective of what is important, who is important, and why you should have acted sooner. Nothing will invigorate you more as a leader than a fresh perspective and a lighter load.

Get real about your priorities

Don’t be your own worst enemy. You don’t have to claim baggage (especially that from other people) that is not yours, you don’t have to be the “answer man” for everyone’s problems, and at the end of the day, you are expendable. Don’t allow your pride to tell you otherwise. That being said; get real about your priorities. Set boundaries and stick with it.

Here is an exercise for your consideration: Make a list of some of the “excess baggage” that you are dealing with at work/home and figure out what you need to take ownership of- that which is truly within the realm of your responsibility. Then make a list of what you need to cut loose. Set a target date by which you intend to free yourself from each item. Keep working the list until you are moving more swiftly and the journey is more pleasant.

Your work as a leader will be more productive and pleasant when you are focused on what belongs to you. Your stress levels will diminish when you are not worrying about baggage that does not belong to you. Don’t be afraid to lighten your load. Your leadership depends on it.

 

© 2016 Doug Dickerson

 

 

 

 

 

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Five Tensions of Leadership

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The fibers of all things have their tension and are strained like the strings of an instrument. – Henry David Thoreau

Avid movie enthusiasts will recall the Steven Spielberg movie “Hook” from the early 1990’s starring Robin Williams, Dustin Hoffman, and Julia Roberts. In this adaptation Peter Pan grows up and plays the role of Peter Banning- a self-absorbed, ladder climbing, workaholic baby boomer.

In some of the early scenes Peter promises his son numerous times that he would come to see him play in his baseball game. Time and again Peter tries to make it to the game but allows business to interrupt the plan and he misses the games. One time Peter even sends one of his office assistants to the ball game in his place. The movie goes on to depict the tension this creates between Peter and his son.

Like the character of Peter Banning; leaders know a thing of two about tensions and how at times relations can be strained. It’s an inevitable part of your leadership. Strings of tension can make beautiful music and can also be the source of great stress.  How you handle tensions will set you apart. Here are five common leadership tensions and ways to handle it.

The tension of accountability

Accountability is essential to good leadership and smart leaders will not shy away from it. An old adage says, “Inspect what you expect,” and effective leaders take this to heart. Properly implemented accountability procedures are not meant to be a drag on creativity or productivity, but rather serve to complement it. The tension occurs when team members resist accountability or when leaders take accountability procedures beyond their stated purpose.  Accountability works best when the objectives are clear and everyone takes ownership.

The tension of communication

Communication is the life-blood of your organization both internally and to those you serve. Getting communication right is essential. Yet when you look at any survey regarding employee engagement one of the top negative issues you will consistently see is poor communication. Tension occurs when leaders make assumptions about communication rather than taking responsibility for knowing it is taking place on all levels. Poor communication creates unnecessary tension that is easily avoidable. You can’t hold people accountable for what you failed to communicate.

The tension of values and vision

If your values and vision are not clear to your people (poor communication) then tensions will inevitably arise. The values and vision of your organization are the blueprints not just of where you are going but it also makes the case for why. If your people do not possess this essential information then tensions will regularly occur between those who “get it” and those who don’t. Within your organization will be people butting heads while never truly understanding why. The tension over values and vision will make you or break you. You must get this right.

The tension of relationships

The aptitude of a leader, while important, is secondary to the manner in which the leader relates to his or her team. Your attitude and disposition will carry you further than aptitude alone. Tensions arise when leaders are brash and abusive rather than competent and friendly. Developing strong people skills will endear you to your people, foster good morale, and will promote camaraderie built on trust. The smartest jerk in the room at the end of the day is still a jerk. Cut out the unnecessary tension and change your attitude.

The tension of time

The greatest commodity of any leader is time. Using it wisely is essential to your success. The demands on your time will create tension. Jim Rohn observed, “Either you run the day or the day runs you.” If you don’t take control of your time and schedule someone else will. The tension lies somewhere between your intent to manage your time and giving time to the people around you who need it. Striking a balance is not always easy. Develop a system that works for you then stick to it. Tension over time is less likely to occur when managed properly.

Let me be clear – you will have tensions in your leadership. The key is to be flexible and a willingness to bend when necessary.

 

© 2015 Doug Dickerson

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Three Locks That Hold You Back

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Life has no limitations except the ones you make. – Les Brown

The story is told of master magician and locksmith Harry Houdini on one of his European tours and how he found himself locked in by his own thinking. After he had been searched and manacled in a Scottish town jail, the old turnkey shut him in a cell and walked away. Houdini quickly freed himself from his shackles and then tackled the cell lock. But despite all his efforts, the lock wouldn’t open.

Finally, ever more desperate but completely exhausted, he leaned against the door–and it swung open so unexpectedly that he nearly fell headlong into the corridor. The turnkey had not locked it.

One difficult lesson for leaders to learn is that it’s not always the big stumbling blocks along the way that will do you in. In fact, just the opposite can be true if you are not careful. From the story we learn that what Houdini thought was locking him in the cell was the very thing that would set him free.  Here’s the lesson: at times what you think is the problem is not the problem and the small things you overlook are the ones that give you the most grief.

So what are some of the locks in leadership that will hold you back and keep you from reaching your potential? There are many, but I will highlight three. If you will pay attention to these little things now it can save you a lot of heartache later.

The lock of low expectations

You will only rise to the level of success that you envision and strive for. Your expectations are the measuring rod of your dreams. If you are locked in by low expectations then high expectations will never occur.

But who or what is the source of your low expectations? You must identify and get to the root of your low expectations if you want to turn things around.  Perhaps it’s a lack of confidence in your abilities. It may have been a bad break that you haven’t recovered from. Maybe you bought-in to someone else’s low expectation they placed on you.

Regardless of the source, you must disqualify it of its place in your vocabulary, your mindset, and your vision going forward. You can unlock your potential to growth and success when you remove low expectations from your playbook.

The lock of improper comparisons

One potentially demoralizing habit a leader can do is to get caught up in is the comparison game. You know the drill, “He has more clients”, “She has more contacts”, “He gets all the breaks”, “Her family name got her where she is,” and on it goes.

It’s all too easy to make improper comparisons and allow that to be a source of discouragement and a setback. You are not called to run anyone else’s race but your own. Improper comparisons are a lock that will always hold back so long as you are consumed by the other person and your perceptions of what is not fair.

As a leader you will ultimately have to look inward and upward if you want to be at peace. So long as you allow someone else to be your measure of success then you will always doubt and second guess yourself. Find peace at the end of the day in knowing that you did your best. Unlock the potential of everything that is great about you – not others.

The lock of a bad attitude

Ultimately, your attitude is your deal-breaker. With a good attitude you can unlock all the potential that is uniquely yours to achieve. A bad attitude will keep you locked up in a cell of your own making that will always hold you back.

Do other people sometimes get the better breaks? Do bad things happen to good and honest people? Of course it does. Life is not always fair. But life is made better or made worse by the way you respond and the attitude that you choose.

As a leader it’s time to pick some locks and set yourself free. It’s time to raise expectations equal to your talent – not equal to your fears. It’s time to quit comparing yourself to others and change your attitude.

It’s time to unlock your potential!

 

© 2016 Doug Dickerson

 

 

 

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Announcing My New Book

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One leadership principle I have learned over the years is quite simple: leaders are readers! In my new book, It Only Takes a Minute: Daily Inspiration for Leaders on the Move, I take you on a 365 day leadership journey.

Each day begins with a quote from a current or past leadership thinker, sports figure, actor, minister, political figure, etc. followed by an inspirational leadership thought by me.

Leaders are busy people – I get it. In this daily reader you will be challenged in your leadership thinking and prodded to grow each day. As the title suggests, It Only Takes a Minute!

Click on the on the link below to order your copy today!

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Click Here To Order

 

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The 1/50 Effect: How Encouragement Defines Your Leadership

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A word of encouragement from a leader can inspire a person to reach her potential. –  John Maxwell

Edward Steichen, who eventually became one of the world’s most renowned photographers, almost gave up on the day he shot his first pictures. At 16, young Steichen bought a camera and took 50 photos. Only one turned out — a portrait of his sister at the piano. Edward’s father thought that was a poor showing. But his mother insisted that the photograph of his sister was so beautiful that it more than compensated for 49 failures.

Her encouragement convinced the youngster to stick with his new hobby. He stayed with it for the rest of his life, but it had been a close call. What tipped the scales? The vision to spot excellence in the midst of a lot of failure.

If you were to look back on your life when faced with great doubt or uncertainty during times of fear, career transition, sickness, or other personal struggle – one thing on a short list of game changers would no doubt be the encouragement from a friend or loved one.

In the case of Edward Steichen, the encouragement came from his mother to not give up on his dream of being a photographer. What about you? Who was the person(s) who spoke words of hope, inspiration, or encouragement into your life at that pivotal moment that help turn it around for you?

As a leader you have incredible opportunities every day to speak words of encouragement and inspiration into the lives of those around you. You may never know or understand the power of those words today, or ever, but it can be transformational nonetheless.

Being an encouraging leader will not only define your leadership style, but it will also define your leadership legacy. Encouraging leaders are cut from a different cloth. Do you desire to be an encouraging leader? If so, here are four characteristics that will set you apart.

Encouraging leaders see beyond the failures

The myth surrounding encouraging leaders is that they live with their heads in the sand and are somehow detached from any sense of reality. I submit that the opposite is true. Encouraging leaders are perhaps some of the most attuned leaders you will find not because they refuse to look at negatives, setbacks, or failures, but because although they do see it, and they refuse to let others be defined by it.

Defining trait: Encouraging leaders keep dreams alive.

Encouraging leaders care enough to confront

Just as Edward Steichen’s mother confronted him during a time of great self-doubt about his abilities, so too will encouraging leaders take the same approach. Encouraging leaders know that if negative thoughts and self-doubt linger too long then the path forward will be much harder to conquer. An encouraging leader will care enough to disturb negative thinking and help you forget about the 49 pictures that didn’t turn out and focus on the one that did. There is no time to wallow in self-pity with the encouraging leader.

Defining trait: Encouraging leaders have no tolerance for negative attitudes.

Encouraging leaders take risks on the future

Seeing beyond failures and caring enough to confront are only part of the equation for an encouraging leader. Ultimately, it’s up to the individual to act in a manner that is consistent with his or her potential. But encouraging leaders are those special leaders who had rather risk growth and potential by speaking words of encouragement and faith than by encouraging conformity and mediocrity by playing it safe. By speaking words of encouragement the leader is planting seeds of faith and possibility into his or her people that they otherwise may have never thought possible.

Defining trait: Encouraging leaders inspire action.

Encouraging leaders take everyone to a higher level

Defining moments in your leadership come when you realize that when you speak words of encouragement to your people it is like pushing the “up” button on an elevator. Your words and actions as an encourager will open doors of opportunity that negativity never will. The seeds you plant in their minds and hearts will elevate them to higher places because you believed in your people and dared to encourage them.

Defining trait: Encouraging leaders elevate the potential in others.

You will define your leadership, in part, by your words and actions. Be an encouraging leader!

 

© 2015 Doug Dickerson

 

Additional Resources:

Here is a short list of leaders who are high on my list of encouragers. Visit their sites, sign up and follow their blogs and be encouraged!

Cynthia Bazin – Find her at: http://smartchic.me/

Jack Hickey – Find him at: http://www.johnpatrickhickey.com/

Paul Sohn: Find him at: http://paulsohn.org/

Elizabeth Stincelli – Find her at: https://lizstincelli.wordpress.com/

Andy Wood – Find him at: http://lifevesting.com/blog/

 

 

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Underdog Attitudes for Top Dog Leaders

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“I think whether you’re having setbacks or not, the role of the leader is to always display a winning attitude”. – Colin Powell

A man approached a little league baseball game one afternoon. He asked a boy in the dugout what the score was. The boy responded, “Eighteen to nothing–we’re behind.”

“Boy,” said the spectator, “I’ll bet you’re discouraged.”

“Why should I be discouraged?” replied the little boy. “We haven’t even gotten up to bat yet!”

That humorous story is a reminder of the power of a positive attitude even when the odds are not in your favor. Having and maintaining a positive attitude in the workplace can be challenging even for the most optimistic person at times.

A study conducted by Root Inc., (http://bit.ly/1J2wkdq)  the strategy execution consulting company reported on the findings of a survey by Kelton titled “America’s Workforce: A Revealing Account of What U.S. Employees Really Think About Today’s Workplace.”

Among the interesting finding, one statistic stood out – employees feel discouraged. More than half (54%) of employees have felt frustrated about work.  To be sure, everyone faces times of discouragement and frustration at work. It’s normal. Adding to that frustration from the survey is the admission of only 38% who say that their manager has established an effective working relationship with them, or 40% who say that they don’t get the company’s vision or have never seen it. With findings like that, can you see how frustrations rise and attitudes can sour?

So what is a growing leader to do? Here are three tips for developing underdog attitudes that can help you become a top dog leader.

Take ownership

Your attitude – good or bad, is on you. You can play the blame game or you can, with underdog fortitude, step up and take responsibility for your attitude. That means saturating your mind with positive thoughts and surrounding yourself with positive people. It means being intentional about what you read, who you listen to, and guarding your emotions. You don’t live in a bubble and you will be exposed to the negative attitudes of others. But at the end of the day the only attitude you are responsible for is yours. Own it.

Go on offense

Top dog leaders take the offensive with underdog attitudes. No one should just idly sit by while those with bad attitudes wreak havoc and erode the culture within your organization. Going on offense is about exerting your positive influence like the little boy in the dugout at the baseball game. You might be down momentarily but you are not out. It’s not about denying reality with your head in the sand, but it is about charting your course and the mindset you will have going forward. When you are proactive with a positive attitude it can be contagious. Go on offense and set the tone.

Never give up

Keeping a positive outlook on life be it in your place of work or elsewhere can be challenging. Having a positive outlook and attitude may place you as the “odd man out” in some circles but it’s worth fighting for. You may feel overwhelmed by those circumstances but let me encourage you to never give up.

Joel Osteen said, “Choosing to be positive and having a grateful attitude is going to determine how you’re going to live your life.” And that’s ultimately the bottom line. When you embrace an underdog attitude is will ultimately carve out the type of life you are going to live.

If those around you have a bad attitude, don’t join in-take ownership of your own. When others choose a negative path and tone don’t join them – go on offense and set an example for others to emulate. No matter how hard it is to keep your attitude positive, no matter how bad things are around you- don’t ever give up!

What do you say?

 

© 2015 Doug Dickerson

 

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How Delegation Raises the Bar of Leadership

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The inability to delegate is one of the biggest problems I see with managers at all levels. – Eli Broad

In the world of leadership development there is no shortage of material on the subject of delegation. It’s been a hot-button topic for as long as I can remember. Most of what I read about it falls into a “how to” category of “best practices” and delegation is relegated to independent acts of leadership as the need arises.

But is there another approach worth considering?

In his book, It’s Not About the Coffee, Howard Behar, the former president of Starbucks International, writes about what can happen when a business harnesses the creative power of its people. He states, “When any of us, from staff to managers to the CEO, think of ourselves and our colleagues as people- not workers or assets- we discover a wealth of knowledge and talent. When we allow ourselves and others to think creatively and make independent decisions based on common goals, we become more fulfilled, and we make a more worthwhile contribution.”

The concept here is a more lateral view of leadership rather than the traditional top-down approach. When the people in your organization are looked upon as people, not assets or workers, then your approach as a leader will be different and the relationship will be more personal.

When people are allowed to think creatively and make decisions based on common goals everyone wins. It’s what Behar refers to as people using a tool book instead of a rule book. It’s the difference between empowerment and stagnation.

How this plays out in terms of delegation can be a game-changer. Instead of a leader being a dispenser of decisions, or too insecure to delegate, the leader can now- without reservation- turn loose the best and brightest within his or her organization. The results can be transformational. This approach to delegation raises the bar or leadership throughout the organization. Here’s how.

Delegation that empowers the team

When the creative powers of your team are turned loose it creates a special momentum that can’t be duplicated by just one person. An empowered team- dutifully delegated to- can create an energy that is rare. Why? It’s the power not just of a buy-in on the part of the team (employee to employer) but a philosophical shift of “I’ve bought into you” (employer to employee) that makes the difference.

When a team is empowered and trusted, and its collective talents are respected, it raises the level of leadership for everyone.

Leadership Tip: Individual talents and skills are great but make sure your team members are playing to their strengths in the right place. If not, you are wasting valuable time and energy and will have little to show for it.

Delegation that rewards the team

Nothing frustrates a creative team more than an insecure leader who won’t act. The results can be detrimental and eventually the creative ones will leave because they are not fulfilled in their work. But when a leader respects and appreciates the individual as a person and the power of independent thinking- it will dramatically raise the bar of leadership. This approach pays dividends because team members will see their work as rewarding, valued, and appreciated. When this is the system-wide attitude and belief then productivity increases, morale is stronger, and the rewards are greater.

Leadership Tip: Delegation is not an abdication of your responsibility to make sure the vision and goals are clear and the work is being done. There’s a fine line between micro-managing and delegation. But once you delegate- get out of the way and trust your people to perform.

Delegation that elevates the team

When done right delegation will elevate the team to a higher level. When individual talents, skills, knowledge, and expertise come together with a unified goal and purpose, it’s hard not to envision such success. As a result, momentum rises and soon a new attitude and energy will propel your team. A new excitement in the air can be contagious. The bar of leadership has been raised. As a leader you now see and understand that delegation is not your stumbling block to success it is your pathway.

Leadership Tip: It’s incumbent upon you as the leader to channel this new found momentum and energy in the right direction. Unbridled energy moving in the wrong direction can be just as harmful as not enough energy toward the right direction. Keep the mission and vison in front of your people.

Richard Branson invokes an “in it together” attitude within his organization. When this is the approach to delegation it changes everything. Let your delegation empower, reward, and elevate.

What do you say?

© 2015 Doug Dickerson

 

 

 

 

 

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Charleston Strong Leadership

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To everything there is a season, a time for every purpose under heaven: a time to be born and a time to die; and a time to pluck what is planted; a time to kill, and a time to heal. – Ecclesiastes 3:1-3 

Where were you when you first heard the news of the shooting at Mother Emanuel AME Church in Charleston? It’s the question we ask during such life-changing events. It’s a defining question we ask whereby we put our response into context. It’s how we frame our feelings and try and make sense of the senseless.

On Wednesday, June 17th, 2015, nine of Charleston’s finest God-fearing citizens were gathered in their house of worship. Where they were was by choice. What happened to them was not. Slowly, as the news unfolded before our eyes – the depth, breadth, and severity of the tragedy shocked all of us to the core. How can this be? How can something like this happen here in Charleston?

In the aftermath of the shooting, several things became apparent to those of us who have been blessed to call the Lowcountry home. Living here over the past thirty years I have seen the resilience of the people in trying times before, i.e. Hurricane Hugo. But what happened this past week was different and for different reasons. Here are a few takeaways from my slant as a leadership writer.

Great leaders solicit the best from their people

Albert Einstein said, “Adversity introduces a man to himself.” During these trying days we have not only been introduced to ourselves but we have introduced ourselves to a watching world. And that introduction has caught the attention of the world in a way that has made us all proud. Our leaders stepped up, spoke up, and showed the world what makes us so special.

In the aftermath of the shooting, the leaders of our community such as Mayor Joe Riley, Chief of Police Greg Mullen, Governor Nicki Haley, our clergy and various civic leaders- they called forth the best of the community. Their leadership was calm, tempered, professional, and impressive. They called forth the best from our community and the community responded in a powerful way.

Great people responded with grace

Last Friday I went to Mother Emmanuel AME Church to pray. There I met new friends, Gideon and Ashley who had just moved to Charleston a few months ago from Florida. That they were black and I white, made no difference. We joined hands in the sweltering heat and prayed for our city. It was a way for us to reconcile what we were feeling and do what we felt could make a difference.

The same day across town in a courtroom, family members of one of the victims spoke words of forgiveness and grace to the one who took away what was most precious to them. It was a defining moment in which the curtain into the heart and soul of our community was peeled back and the world got to see what was inside.

Dr. Martin Luther King, Jr. said, “Everybody can be great…because anybody can serve. You don’t have to have a college degree to serve. You don’t have to make your subjects and verbs agree to serve. You only need a heart full of grace. A soul generated by love.”

Our community has displayed a heart full of grace and love. It’s been on display everyday outside Mother Emmanuel, in the courtroom, in the TD Arena, and in countless other houses of worship since. We came by the thousands in unity to span the Arthur Ravenel Bridge in solidarity and prayer in remembrance of the nine. In our time of tragedy, evil, and grief, great people stepped up and the greater Charleston community demonstrated uncommon grace.

Great opportunities come from great tragedy

The tragedy at Mother Emmanuel AME was not of our choosing, but how we move forward is. Our grieving process takes on many forms from tears, anger, and many unanswered questions. But in the end, it must serve a higher purpose.

If the measure of our response is proportional to the measure of our grief and sorrow, then I have no doubt that out of our great sorrow will come much good.

In closing, let the names of the victims spur us to not be overcome by evil, but to overcome evil with good: The Honorable Rev. Clementa Pinckney, Cynthia Hurd, Susie Jackson, Ethel Lance, Rev. DePayne Middleton-Doctor, Tywanza Sanders, Rev. Daniel Simmons, Sr., Rev. Sharonda Singleton, and Myra Thompson.

We are Charleston, and we will forever be, Charleston Strong!

 

© 2015 Doug Dickerson

Email me at: [email protected]

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