Leadership Principles – Doug Dickerson on Leadership

Maintaining Culture Remotely

Posted August 29, 2020October 15, 2020
by admin

We now accept the fact that learning is a lifelong process of keeping abreast of change. – Peter Drucker

When COVID-19 hit, who could have imagined the changes that would come with it? Our way of life on so many levels looks very different today as compared to seven months ago. How are you adjusting?

One of the changes many have experienced is working remotely. This happened to many seemingly overnight as health officials and others scrambled to ensure safe working environments and how to best combat the virus. And just like that, your new office is now your kitchen table or home office. Gone are the familiar trappings and routines of your workspace. Gone are the people interactions you routinely participated in.

In a Stanford News report, we see 42% of the U.S labor force now working from home full-time. Almost twice as many employees are working from home as at work. With numbers like this, it’s as important as ever to be intentional about maintaining a strong workplace culture even among remote workers.

While we acknowledge this new reality, we also must intentionally focus on ways to maintain a vibrant culture and uphold the values of our respective companies even while doing it remotely. With this in mind, here are some questions that we believe are essential as we talk about culture.

Does it really matter?

Our company culture is the driver behind employee behavior. And, it is the behavior of our employees that ultimately determines the success of the organization. Maintaining a strong, positive organizational culture becomes even more important and as employees transition to working remotely. Click To Tweet This transition can be stressful both mentally and emotionally.

We want employees to feel empowered and trusted as they begin working remotely, many for the first time. We need to encourage a sense of camaraderie and ensure that employees do not feel isolated. And, we want to keep in alignment with our company values, even as we work from our own little corners of the world.

Who should be responsible?

There are many factors that play into maintaining company culture while working remotely. Responsibility for these factors falls on each of us. Employees need a point of contract to receive information and to address concerns. Human Resources should serve as the contact that gives employees confidence that they have not been forgotten. Team leaders are ultimately responsible for building and maintaining culture. Leaders must work together to create a cohesive culture company wide. And, employees shoulder some of the responsibility for helping others feel included even though they are no longer working face-to-face.

How do we do it?

In a remote work environment, communication is more important than ever. Leaders must check in with remote workers frequently. It is a good idea to start a weekly rundown, where leaders share updates and employees have the opportunity to share feedback from their experiences. We want to ensure that we are building human connections within the team, even if it is virtually. We want to provide as much consistency for remote employees as possible by honoring traditions in new and innovative ways. We also want to provide them with processes, structures, and tools that are designed to help them succeed in the virtual work environment. Keep recognizing employees and don’t be afraid to try new things.

How do we measure it?

Employee engagement and culture was easier to measure before the pandemic hit and the majority of your workforce was on-site. Daily interactions and camaraderie was on full display for all to see. Issues and concerns that existed could more readily be dealt with and resolved in real time. But with more and more employees working remotely this is a new challenge. Leaders must be more engaged and sensitive to the needs of those they lead. Leaders no longer can afford a passive approach and be satisfied with the way things are so long as the work is being done. Click To TweetLeaders must be proactive and engaged with their people whether down the hall or across town.

Final Thoughts

We strongly believe that your workplace culture can thrive in spite of the challenges of remote working. It’s something that everyone in the organization must take ownership of and be responsible for. We believe it matters and when everyone takes personal ownership of it you organization can thrive.

Elizabeth Stincelli is president of Stincelli Advisors. Read more at https://www.stincelliadvisors.com/

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Embracing the Hard Things in Leadership

Posted June 5, 2020June 6, 2020
by admin

We all have an unsuspected reserve of strength inside that emerges when life puts us to the test. – Isabel Allende

A story is told about three military recruiters who went to address a group of high school seniors. Each recruiter represented a branch of the military and each was given fifteen minutes to speak.

The Army and Navy recruiters got carried away, so when it came time for the Marine to speak, he had just two minutes. He walked up and stood utterly silent for a full sixty seconds, half of his time. Then he said, “I doubt whether there are two or three of you in this room who would even stand a chance in the Marine Corps. But I want to see those two or three immediately in the dining hall when we are dismissed.” He turned smartly and sat down.

When he arrived in the dining hall, there was a crowd of students interested in the Marines. The recruiter knew that commitment cannot take place without recognizing the potential for difficulty.

As a leader, you are familiar with difficulty. It comes with the territory. Not everything about being in positions of leadership is as glamorous as they are sometimes perceived. There’s a big gap between the perceptions and the reality. And sometimes the gap is wide.

But despite the fact that difficulties are common among leaders, they don’t have to be fatal, permanent, or avoided. You can succeed-even thrive in the face of them. Here are three things you need to know about facing your difficulties in leadership.

The hard things today are preparing you for greater successes tomorrow

Your life in leadership will often be met with difficulties. Nothing worth achieving or accomplishment worth attaining is ever going to come without challenges along the way. That being said, your attitude towards your difficulty today is what will keep you where you are or move you forward.

Earl Nightingale said it this way, “When we set an important goal for ourselves, we present to our minds a problem to be solved, a challenge to be successfully fulfilled.” And this is the essence of the challenges you face today. The greater the accomplishment you want to have tomorrow will have to be met with a greater determination today to achieve it. Click To TweetOnce you do, you will create a momentum that will carry you to greater success.

The hard things bring you new lessons to learn

With each set of difficulties that you encounter come new opportunities to grow and learn as a leader. The hard things you are dealing with today may not be the ones you dealt with a year ago. And they will look different a year from now. With each new season in your leadership, you are equipped with new and better ways to handle them.

It was Thomas Edison that said, “ I have not failed. I’ve just found 10,000 ways that won’t work.” And this highlights the value of difficulties or obstacles. They are great teachers. The question is – what are we learning from them and are we properly applying those lessons?

The hard things take your leadership to new levels

Your growth as a leader is important and at times it comes with some friction. It’s just part of the process. As a leader, you’re not going to be exempt from facing the hard things. But when you embrace them for what they are – opportunities to learn and grow, you will then discover that they are hindering you, they are now empowering you. And this is when the tide begins to turn in your favor.

Rumi framed it this way, “Seek the wisdom that will untie your knot. Seek the path that demands your whole being.” And herein lies the challenge. In order to untie your knot, you must seek the right path. What are we prone to do? Our human nature wants the path of least resistance. But it’s when we embrace the hard things that we grow as a person and as a leader.

Final Thoughts

Embracing the hard things that come your way is not always easy. I get it. But let me encourage you to rise to the challenge and embrace them with a renewed determination and attitude. You will be a better leader for it.

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Putting Your Leadership in Perspective

Posted May 4, 2020
by admin

Perspective is everything when you are experiencing the challenges of life. – Joni Eareckson Tada

Winston Churchill planned his funeral before he died. His wishes called for a bugler, positioned high in the dome of St. Paul’s Cathedral to play taps after the benediction. The taps were meant to represent that his physical life was over. But then came the most dramatic turn: as soon as the taps were finished, another bugler, placed on the other side of the great dome, played notes of reveille – it’s time to get up. It’s time to get up. It’s time to get up in the morning

That Churchill would choose both taps and reveille to be played at his funeral is a reminder to us about the importance of our perspective. So often we tend to dwell on only the negative. Perhaps Churchill chose Reveille to remind those who mourned that it was now their time to step up.

We’ve all been learning how to make adjustments during this pandemic. The old ways of doing things seem like a faded memory. Pivot seems to be the new buzzword as businesses acclimate to teleconferencing, zoom meetings, and social distancing.

As a leader during this time, it’s important that you take time to reflect on what all of these changes mean to you and how you navigate going forward. Here are a few perspectives to consider going forward.

What lessons from the past apply to the present?

You’ve heard the old adage, “the more things change, the more they stay the same”. And there’s an element of truth to that, I suppose. But more importantly, when the pandemic is over, what foundational principles of leadership will help you navigate your new paths? What truths and principles of leadership will always be true and stand the test of time and pandemic? These are the ones you will stand on. Click To Tweet

What practices of the past will be obsolete?

You’ve heard the expression “new normal” and that is what we are living in. While bedrock leadership principles will stand the test of time, not all practices will. In a new normal will come new ways of doing things. Click To TweetYour perspective as a leader will be measured by how you differentiate between the two. The path forward today may look nothing like it did six months ago. As a leader, you have to put it in perspective for your people.

Will your vision be recast or rebuilt?

As a leader, you must assess what your vision going forward looks like. For many, it will mean picking up where you left off by putting your hand to the plow and grinding it out. For others, it will need to be recast based upon new circumstances. Either way, it won’t look the same. You may be one of the many who’ve had to lay off employees or closed entirely and so now your journey begins anew. Be it recast or rebuilt, your perspective as a leader determines what the future is going to look like.

Will you lead with confidence or with fear?

In the end, your perspective as a leader matters like never before. It gives you clarity of mind in the midst of turmoil and gives your people a sense of much-needed hope and confidence. How you communicate as a leader is in part based upon your perspective. It’s during this time you need to engage in purposeful reflection and sound judgment.

Final Thoughts

Your perspective as a leader will be challenged in ways like never before during this time. Take time to reflect, pray, rest, and engage. Be careful to stay grounded and connected to the realities of what is happening while charting your new normal with hope and courage.

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Help Wanted: Good Followers

Posted August 11, 2019
by admin

You have the blood of a great warrior. To lead, you must also learn to follow. – E.Y. Laster, Of Captivity & Kings

I once read the story of a young woman who wanted to go to college, but her heart sank when she read the question on the application that asked, “Are you a leader?” Being both honest and conscientious, she wrote, “No,” and returned the application, expecting the worst. To her surprise, she received this letter from the college: “Dear Applicant: A study of the application forms reveals that this year our college will have 1,452 new leaders. We are accepting you because we feel it is imperative that they have at least one follower.”

That story serves as a good reminder that while the calling and desire for leadership are as great as ever, there is also a need for good followers.

A misconception that I have observed over the years is that the two – leaders and followers have mutually exclusive roles. Either you are a leader or you are a follower. I don’t believe this to be true.

We tend to assign titles of a follower or a leader along hierarchical lines. The higher you are in the organizational structure the more one might look upon you as a leader. If you are lower on the ladder you may be labeled as a follower.

Here’s the truth of the matter: The person labeled or looked upon as the follower may be more of a leader than the one with the title. It’s a common misconception. In some situations, the follower can wield more influence as a follower than the leader with the title or higher position. At the end of the day, the one with the influence is the leader.

Organizations are successful because of the collaborative efforts of good leaders and good followers who set aside their egos, pecking orders, and turf wars to create what they couldn’t do by themselves.Organizations are successful because of the collaborative efforts of good leaders and good followers who set aside their egos, pecking orders, and turf wars to create what they couldn’t do by themselves. Click To Tweet

So what are some characteristics of good followers? Here are five worth considering.

A good follower puts the mission first

A good follower is all about advancing the mission of the organization. His focus is on how to achieve common goals and move the team forward. Their work ethic is unparalleled. Never take them for granted.

Good followers make good leaders because they are selfless. They understand that it’s not about them.

A good follower is highly loyal

Loyalty runs through the veins of good followers. They tend to be some of the most reliable and faithful people in your organization. It’s their work ethic and front-line presence that makes all the difference.

Good followers make good leaders because they know that without a culture built upon loyalty nothing else matters.

A good follower is service-minded

Good followers are valuable because they are also the ones who will go above and beyond the call of duty to serve their organization and people. These good followers are assets to your organization because they don’t wait around to be told something needs to be done – they do it.

Good followers make good leaders because they lead by example.

A good follower is an ideal team player

Ultimately, good followers are consummate team players. They are not driven by selfish ambitions. They fully embrace their role and desire to see others succeed. They don’t worry about who gets the credit. They know that every win moves the team forward.

Good followers make good leaders because they understand the power of teamwork.

Leaders and followers need each other. They need to embrace their interdependence because it’s how organizations work best. Leaders and followers need each other. They need to embrace their interdependence because it’s how organizations work best. Click To Tweet

If you are a follower in your organization you need to wholeheartedly embrace that role. You also need to own the dynamic leadership qualities you have that contribute to its success. We need good followers now more than ever.

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On Becoming a Natural Leader

Posted July 29, 2019
by admin

I yam what I yam and dats all that I yam – Popeye the Sailor Man

An insightful story is told of baseball Hall of Famer Ted Williams. In his prime as a player in the 1940’s-50’s, he was known as a “natural hitter.” He was once was asked about this natural ability and replied, “There is no such thing as a natural-born hitter. I became a good hitter because I paid the price of constant practice, constant practice.”

Williams’ answer reveals the open secret as to what it means to become the best version of you. Practice. And just when you think you’ve got a handle on it – there’s more practice. It’s as simple and as complicated as that.

In leadership, especially among younger leaders, there’s a tendency or temptation to want to rush the process. They want to be at a place in leadership in two or three years that has taken 30 years for others. And while the motivation and desire are commendable, there are no shortcuts on the road to maturity.

Becoming a “natural” is about your daily disciplines. It’s all about paying attention to the small things along the way-things that if practiced regularly will make you a natural leader.

By no means is this an exhaustive list, but it’s a good starting point. This is not about resolving the debate of whether people are natural-born leaders or if they developed. There are some things that do come naturally for some people, and there are obviously some things that have to be developed. But what I am laying out here are some essentials. Let’s see how they resonate with you.

A natural leader has a servant’s heart

The highest form of leadership is not in what others do for you but in what you do for others. It’s not about you. Click To Tweet This attitude is developed not so much in our mindset, which is part of it, but more so in the attitude of our hearts. At the end of the day, it’s about what you give and contribute, not what you take.

The Daily Practice – Put others first.

A natural leader is a life-long learner

This should go without saying, but I’ll say it. Leaders are learners. Leaders are readers. Your growth and development is a lifelong journey. If you are not learning you are not growing. It’s just that simple. Click To Tweet

The Daily Practice – Never stop being a student. Read and learn every day.

A natural leader adapts to change

In life and in leadership, change is inevitable. A natural leader recognizes this and embraces it. It’s a given that not all change is what it’s cracked up to be and it’s also true that not all traditions are worth enshrining. But change is a constant and a natural leader will keep up.

The Daily Practice – Recognize change and embrace it. It will happen with or without you.

A natural leader has a positive attitude

In leadership, your attitude is everything. How you see your life, your work, and your influence is all connected to your attitude. How high, how far, and how well you make this journey all rests on the attitude you have. And as a leader, your attitude is often what others look to more than anything else. Guard it carefully.

The Daily Practice – Check your attitude at the door. Ask yourself – is my attitude today a good example for others to follow?

A natural leader is connected to faith

The practice of faith will vary for each of you. As a person of faith, I do not seek to impose my beliefs and views on anyone. I will simply say this – as a leader you can draw on your faith to keep you grounded, to keep you refreshed, and to give you courage and strength to fulfill your life’s mission.

The Daily Practice – Allow your faith to guide you, strengthen you, and inspire you on a daily basis.

No one ever mastered their trade or achieved greatness as an athlete, writer, or musician, etc.without putting in the time and countless hours of practice. It’s the same for you as a leader. If you want to be a natural leader, there are no shortcuts. Just practice, practice, practice.

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Leadership Lessons From Fred Rogers

Posted June 30, 2019
by admin

Life is deep and simple, and what our society gives us is shallow and complicated – Fred Rogers

It’s been 16 years since the passing of the beloved Fred Rogers, the host of “Mister Rogers’ Neighborhood”. His life was an inspiration to millions and the life lessons and values he passed on will not be forgotten by those of us who were privileged enough to watch him growing up.

His communication style was simple, straight forward, and sound. He told it like it was and inspired us to a higher standard.

There are many notable Fred Rogers quotes worth sharing, but the following are some of my favorites along with leadership applications.

There are three ways to ultimate success: The first way is to be kind. The second way is to be kind. The third way is to be kind.

To my previous point – his communication style was simple, straight forward, and sound. Being kind is a timeless leadership principle. What makes you a leader worth knowing, following, or emulating has nothing to do with your title, position, or who you know. It all comes down to this one thing- are you kind? Click To Tweet How you treat others says all that’s needed about what kind of leader you are. Be kind!

There is no normal life that is free of pain. It’s the very wrestling with our problems that can be the impetus for our growth.

Just as life is not free from pain, neither is leadership. It has its painful moments. But the secret to your growth and development as a leader is not how to make all of your problems go away as pleasing as that might sound. It’s about learning how to wrestle. It’s about what you learn in the struggle that makes you a better person and leader. Don’t shy away from your problems, learn from them.

There is something of yourself that you leave at every meeting with another person.

As a leader, every encounter you have with the people you meet is an opportunity to add value to them. Think about the everyday encounters you have with others and ask yourself this simple question, “Did I add value today?”. Remember, with every encounter you are leaving a part of yourself. Make it count.

When I was a boy and I would see scary things in the news, my mother would say to me, “Look for the helpers. You will always find people who are helping.”

This is a great leadership principle. In today’s world, it’s so easy to be cynical and skeptical as we see how things have deteriorated on so many fronts. Regardless of how bad things may seem, don’t give up on the goodness of the human spirit. It’s still alive. Look for the helpers! Click To Tweet

Often out of periods of losing come the greatest strivings toward a new winning streak

This is one of the hardest leadership principles to learn. It’s during the dark times that we tend to drift mentally, emotionally, and spiritually and begin to doubt ourselves. And we wonder, “Is it time to throw in the towel and quit?”. Your winning streak is on the other side of the slump you may currently find yourself in. Don’t give up.

Try your best to make goodness attractive. That’s one of the toughest assignments you’ll ever be given

As it is with the principle of being kind, so too is the principle of making goodness attractive. You will never be less of a leader because you are kind or because you’ve made goodness attractive. If anything, you will make it more appealing. How are you making goodness attractive?

There’s a world of difference between insisting on someone’s doing something and establishing an atmosphere in which that person can grow into wanting to do it.

This is a timeless leadership principle that can save aspiring leaders much grief and frustration. You can attempt to lead by decree that’s attached to your title or you can lead from the heart and through relationships. The one path is hard and unfulfilling. The other is transformative and rewarding. Make it your practice to establish the kind of atmosphere that fosters growth and builds your culture.

Times have changed since the days of “Mister Rogers Neighborhood”. But the lessons in values and in leadership are as applicable as ever. And as societies and cultures change, we too as leaders must be a step ahead to interpret and give context. While the neighborhood may have changed, the lessons live on for a new generation of leaders.

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Leadership Lessons From Rudolph the Red-Nosed Reindeer

Posted December 16, 2018December 16, 2018
by admin

Then all the reindeer loved him as they shouted out with glee, Rudolph the Red-nosed reindeer, you’ll go down in history!- Robert L. May

For many years, the story goes; Montgomery Ward department store in Chicago purchased and gave away coloring books as a promotional during the Christmas season. In 1939, company executives wanted to do something that would both reduce costs and be new and different.

To help with the new project they turned to Robert L. May, a 34-year old Montgomery Ward copywriter who was known to dabble in children’s limericks and stories. His creation was a short story written in rhyming verse and differed from the version known today. The original Rudolph lived in the woods with his loving parents far from the North Pole.

May’s story became an immediate success. Montgomery Ward gave away 2.4 million copies of the story in 1939 and by 1946, despite wartime paper shortages; over 6 million copies had been distributed. Faced with large medical bills because of his wife’s battle with cancer, May asked Montgomery Ward officials if he could have the copyright to Rudolph turned over to him. The company agreed and that same year the story was published commercially.

May also asked his brother-in-law, songwriter Johnny Marks, to adapt his basic story idea to music. When Marks was done, one singer after another, including Bing Crosby, declined to record the song. Finally, in 1949, Gene Autry accepted and Rudolph the Red-Nosed Reindeer shot to the top of the charts. Autry’s version is now the second best-selling Christmas song of all time, surpassed only by Crosby’s White Christmas.

From the song, Rudolph the Red-Nosed Reindeer, come leadership lessons that are still applicable today. Here are three leadership lessons that will serve you well regardless of the season.

We all have natural gifts and abilities

Rudolph was the object of scorn by the other reindeer who mistakenly thought that because he was different from the others he didn’t have anything to contribute.

We all come in different shapes, sizes, and with unique gifts. It is not in the similarities that we stand out but in our differences. The gifts and talents you bring to the table of your business or organization may not look like anything else in your company, but that is your gift Click To Tweet. As you embrace and celebrate those gifts, others will also come to appreciate what you have to offer.

We all face opposition

Because his appearance was different from others around him, Rudolph faced opposition. There will always be an element of people who will oppose you not based on your appearance as in the story, but because you have a different perspective, you have a different attitude, and you bring an optimistic mindset to the challenges your company faces.

When you embrace that which causes you to stand out you are on your way to the top. Others can ridicule you or join you but the choice is theirs. Regardless of the opposition you face, never surrender your uniqueness to any opposition. Click To Tweet

Your moment to shine will eventually come

It is your daily faithfulness in the little things that you prove yourself. Even though Rudolph faced opposition from the others, he didn’t allow their negativity to defeat him. In the moment of crisis when Santa needed a go-to Reindeer, Rudolph was ready. Armed with his natural giftedness and positive attitude, he navigated the team of fellow reindeer to a successful completion of the Christmas mission.

Your moment of destiny will come one day and it may not happen the way you expected. Open your eyes to all the possibilities that your leadership can provide. As you remain faithful your big moment will come. Click To Tweet

This Christmas season, celebrate your gift as a leader, rise above your opposition, and stand ready to embrace your destiny. As you do, you will have a greater understanding of just how special the season can be.

I originally posted this article a few years ago, I bring it back during the Christmas season.

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Postcards From China

Posted July 15, 2018
by dougdickerson

Life Can Be A Circus

Keep the circus going on inside you, keep it going, don’t take anything too seriously, it’ll all work out in the end. – David Niven

Week three of my adventures in China is about to begin. It’s been an incredible experience so far.

After overcoming many unexpected challenges and obstacles last week, it was only fitting over the weekend for our team to drive down to Guangzhou to attend the famous Chimelong International Circus.

Chimelong International Circus.
Provided by the author.

If you ever make your way over to this part of the world, put the Chimelong International Circus on your list of things to do. It’s simply amazing and there are leadership/life lessons to be applied.

Your life in leadership can resemble a circus at times. Think about it – there are many moving parts–a ton of distractions, near disasters, a ton of thrills- all while entertaining the masses.

Sound familiar?

Regardless of what life or leadership throws at you, here are a few things worth remembering- a few lessons from the circus…

Laughter is good medicine because life is too short

Along the way, don’t forget to have some fun

Even clowns serve a purpose

When the show is spectacular no one will remember your mistakes

And yes, the show must go on!

Until next time!

Doug

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Four Leadership Lessons from Ebenezer Scrooge

Posted December 18, 2017
by dougdickerson

Hello, Ebenezer, I’ve been waiting here for you… – The Ghost of Jacob Marley

Listen to most any radio station and you will hear the Christmas Carols. The stores are decorated and the bells are ringing. Yes, Christmas is upon us. Are you ready? Are you in the Christmas spirit?

The festivities and good cheer can bring out the best in people. It’s a time to reflect, give thanks, and give back.

But it’s also a time to look back on another year before it closes out and reflect upon your progression as a leader and to make plans for your growth and development going into the New Year. With the help of one such literary character of Christmas, we will learn some lessons of leadership that can help you all year.

Charles Dickens’ A Christmas Carol is a favorite for many. It’s a timeless story that has entertained for generations. But let’s not overlook the leadership lessons that can be found in the story. Here are four.

Epiphany’s happen for a reason

As Scrooge was preparing for bed he was visited by the ghost of his former business partner Jacob Marley. Marley shows Scrooge the fate that had befallen him due to the way he abused the poor and hoarded his wealth. Marley’s fate was now to walk the earthbound in the chains of his own greed. Marley explains to Scrooge that this too would be his fate if he did not change his ways.

There comes a time in the life of every leader that you must take stock of who you are, where you are, and re-connect with your purpose in life. Your epiphany can be a wake-up call to make some major changes in your life or it can be to reaffirm the course you are on. But regardless, pay attention and heed the warnings.

Not everything that glitters is gold

The Ghost of Christmas Past takes Scrooge on a stroll down memory lane from his time as a young man. He is seen enjoying a Christmas party given by his boss Mr. Fezziwig. But things take a foretelling turn when the ghost shows him a Christmas in which his fiancée, Belle, leaves him because she realizes he cares more about money than her. He then sees Belle several years later on Christmas Eve happily married to another man.

Scrooge was blinded by his love for money and by his greed. It became his identity. It was more important to him than relationships. In leadership the bottom line is not money; it’s people. Don’t mistake your money for power or your influence for integrity. They are not the same. When you are right on the issue of people and relationships everything else will eventually take care of itself.

Words matter

The Ghost of Christmas Present shows Scrooge the festivities of London as well as a sickly Tiny Tim, Cratchit’s son. Upon expressing his concern for the boy, the ghost informs him that he will die unless something changes. The ghost uses Scrooge’s words about “decreasing the surplus population” against him. Presented with two more sick children to see, again, his own words, “Are there no prisons, no workhouses?” come back to haunt him.

As leaders, it’s easy to get caught up in the moment and say things that we wish we could take back. I’ve spoken my fair share. How about you? Perhaps it’s time to learn how to pause a few seconds longer before speaking the first thing that comes to mind. How about a more kind and thoughtful approach? Make no mistake – words matter. And you can do a lot less damage with your mouth closed.

It’s never too late to change

The Ghost of Christmas Yet to Come shows Scrooge Christmas Day one year later where Tiny Tim has died just as the previous spirit predicted he would. Then the ghost shows Scrooge scenes of the death of a “wretched man” and how some people make fun of him and are even relieved that he is dead. The ghost then shows Scrooge the tombstone- and it bears his name. Scrooge weeps over his grave and begs for another chance before awakening to find that it’s Christmas Day. A remorseful Scrooge repents and becomes a generous man. He visits Fred, gives Cratchit a raise, and takes Tiny Tim under his wings.

To be sure, leaders are human and come with many flaws. But the story of Ebenezer Scrooge is a reminder about the importance of generosity, the value of relationships, and what matters most in life. It’s a reminder about the importance our lives moving in the direction of redemption.

*I wrote this article several years ago. I bring it back each year as a reminder to not be a Scrooge!

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Milestones In Your Leadership

Posted December 4, 2017
by dougdickerson

The spot on the steps of the Lincoln Memorial where Dr. King gave his “I Have a Dream” speech. – Provided by the author.

Leadership is practiced not so much in words as in attitudes and in actions. – Harold S. Geneen

Not long ago, I was in Washington D.C. for a speaking engagement. Afterward, I stayed a few extra days to take in some of the sights.

In the short time I was there, it would have been impossible to take in all that Washington has to offer. So I prioritized my choices and set out to make the most of it.

First on my list was an early morning stroll through the sacred grounds of Arlington National Cemetery. Although I had been there before, it was just as inspiring as ever. To walk among the lush hills where our national heroes like President John F. Kennedy are buried was quite moving.

But one of the most interesting experiences for me occurred on the steps of the Lincoln Memorial. To be sure, it is an inspiring memorial to visit. On this given day it was quite busy with many people walking to the top of the steps to see the statue of Abraham Lincoln and his quotes that adorn the walls.

But very few noticed another piece of significant history engraved on the steps on the way up. It’s an inscription marking the spot where on August 28, 1963, Dr. Martin Luther King, Jr. gave his infamous “I Have A Dream” speech. Most people missed the tribute to this epic piece of American history right under their feet.

Lincoln set into motion the freeing of the slaves eight-five miles away in Gettysburg, Pennsylvania with the Emancipation Proclamation. One hundred and one years later, on the steps of the Lincoln Memorial, Dr. King awakened the nation’s consciousness with the reminder that “America has given the Negro people a bad check, a check which comes back marked ‘insufficient funds’. But we refuse to believe that the bank of justice is bankrupt”.

Whether it was seeing President Kennedy’s gravesite at Arlington, the Lincoln Memorial, or standing on the steps in the exact spot as Martin Luther King, there were many milestones by famous leaders to take in.

Milestones in your leadership come in unexpected ways and at unexpected times. Here are a few leadership themes I was reminded of on my trip.

The highest calling of leadership is in service to others

One cannot walk the grounds of Arlington without acknowledging with humility the service and sacrifice of the brave men and women buried there.

In his inaugural address, President John F. Kennedy challenged the American spirit with these immortal words, “Ask not what your country can do for you, ask what you can do for your country…”. It’s in the spirit of those words we are reminded of the importance of servant leadership.

The greatest opportunity of leadership is to inspire others

When Martin Luther King Jr. took to the steps of the Lincoln Memorial he prophetically spoke into our collective consciousness. His words elevated the dialogue, lifted spirits, challenged us to be better.

He had the courage to see things as they were and the foresight to see things as they could be. He dreamed of a day he could envision “when my four little children will one day live in a nation where they will not be judged by the color of their skin but by the content of their character”.

We need more leaders to step up and elevate and inspire all of us to reach our God-given potential.

The greatest responsibility of leadership is in the building of our character

The news headlines of today make it clear that we have work to do. Character-based leadership is needed now more than ever.

“Nearly all men can stand adversity.” said Abraham Lincoln, “but if you want to test a man’s character, give him power”. And this is the great leadership challenge of our generation. We must be leaders of character first and foremost.

Milestones in leadership are built in the intentional choices and disciplines on our leadership journey. Heed the words of the leaders who have gone before us, look to the future with hope.

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