Four Leadership Lessons From Ebenezer Scrooge

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Hello, Ebenezer, I’ve been waiting here for you… – The Ghost of Jacob Marley

Tune in to most any radio station and you will hear the Christmas Carols. The stores are decorated and the bells are ringing. Yes, Christmas is upon us. Are you ready? Are you in the Christmas spirit?

The festivities and good cheer can bring out the best in people. It’s a time to reflect, give thanks, and give back.

But it’s also a time to look back on 2014 before it closes out and reflect upon your progression as a leader and to make plans for your growth and development going into the New Year. With the help of one such literary character of Christmas we will learn some lessons of leadership that can help you all year.

Charles Dickens’ A Christmas Carol is a favorite for many. It’s a timeless story that has entertained for generations. But let’s not overlook the leadership lessons that can be found in the story. Here are four.

Epiphany’s happen for a reason

As Scrooge was preparing for bed he was visited by the ghost of his former business partner Jacob Marley. Marley shows Scrooge the fate that had befallen him due to the way he abused the poor and hoarded his wealth. Marley’s fate was now to walk the earth bound in the chains of his own greed. Marley explains to Scrooge that this too would be his fate if he did not change his ways.

There comes a time in the life of every leader that you must take stock of who you are, where you are, and re-connect with your purpose in life. Your epiphany can be a wake-up call to make some major changes in your life or it can be to reaffirm the course you are on. But regardless, pay attention and heed the warnings.

Not everything that glitters is gold

The Ghost of Christmas Past takes Scrooge on a stroll down memory lane from his time as a young man. He is seen enjoying a Christmas party given by his boss Mr. Fezziwig. But things take a foretelling turn when the ghost shows him a Christmas in which his fiancée, Belle, leaves him because she realizes he cares more about money than her. He then sees Belle several years later on Christmas Eve happily married to another man.

Scrooge was blinded by his love for money and by his greed. It became his identity. It was more important to him than relationships. In leadership the bottom line is not money; it’s people. Don’t mistake your money for power or your influence for integrity. They are not the same. When you are right on the issue of people and relationships everything else will eventually take care of itself.

Words matter

The Ghost of Christmas Present shows Scrooge the festivities of London as well as a sickly Tiny Tim, Cratchit’s son. Upon expressing his concern for the boy, the ghost informs him that he will die unless something changes. The ghost uses Scrooge’s words about “decreasing the surplus population” against him. Presented with two more sick children to see, again, his own words, “Are there no prisons, no workhouses?” come back to haunt him.

As leaders it’s easy to get caught up in the moment and say things that we wish we could take back. I’ve spoken my fair share. How about you? Perhaps it’s time to learn how to pause a few seconds longer before speaking the first thing that comes to mind. How about a more kind and thoughtful approach? Make no mistake – words matter. And you can do a lot less damage with your mouth closed.

It’s never too late to change

The Ghost of Christmas Yet to Come shows Scrooge Christmas Day one year later where Tiny Tim has died just as the previous spirit predicted he would. Then the ghost shows Scrooge scenes of the death of a “wretched man” and how some people make fun of him and are even relieved that he is dead. The ghost then shows Scrooge the tombstone- and it bears his name. Scrooge weeps over his grave and begs for another chance before awakening to find that it’s Christmas Day. A remorseful Scrooge repents and becomes a generous man. He visits Fred, gives Cratchit a raise, and takes Tiny Tim under his wings.

To be sure, leaders are human and come with many flaws. But the story of Ebenezer Scrooge is a reminder about the importance of generosity, the value of relationships, and what matters most in life. It’s a reminder about the importance our lives moving in the direction of redemption.

© 2014 Doug Dickerson

 

 

 

 

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Rising Above Your Limitations

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Know from whence you came. If you know whence you came, there are absolutely no limitations for where you can go. – James Baldwin

Most of us fall short of our potential because of little things we know or assume about ourselves. The most self-defeating assumptions of all are that we are just like everyone else.

The key to growth as a leader rests in your belief that no limitations can hold you back if you act in a manner consistent with how you see yourself. Here are three truths about limitations that will help you move forward.

The hardest limitations to overcome are self-imposed.

While it is not healthy to deny realities that exist neither is it healthy to beheld back realities that do not. If you live in denial of the influence you have as a leader, you rob yourself and others of the gift of your leadership.

The most hurtful limitations to overcome are cast upon us.

While overcoming self-imposed limitations is certainly a challenge, overcoming ones cast upon us by others can be painful. Regardless of how others see you or the limitations they may be trying to place upon you, refuse to be intimidated or defined by their actions.

The healthiest attitude toward limitations is to overcome them.

Most would agree that winning a gold medal in the Olympics is the crowning achievement for an Olympian. So when track star Wilma Rudolph won three medals in the 1960 Olympics it was a defining moment in her career.

In winning those three gold medals Rudolph had to overcome great adversity. At the age of four she was stricken with scarlet fever. She lost her left leg and had to learn to walk again at the age of seven. To overcome these odds and to one day win three gold medals are testaments to what can happen when we choose to overcome our limitations.

Do you want your leadership to be defined by self-imposed limitations or ones cast upon you by others? Are you being held back now by your own thinking? It’s time to embrace your challenges and tune out the critics and embark on a leadership journey that is not characterized by your limitations but by your potential.

What limitations will you overcome?

© 2014 Doug Dickerson

This post is an excerpt from the book, Great Leaders Wanted, which can be purchased by visiting the “Order Doug’s Books” page when you click on the tab above.

 

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Leadership Minute: Different Is Good

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To be one, to be united is a great thing. But to respect the right to be different is maybe even greater. – Bono

How is it that we are all different but we can’t tolerate the differences in others? It seems paradoxical. But one of the hallmarks of your leadership is to not only recognize the differences in others but to show respect. Not everyone will see the world as you and you will not see it like others. But before you dismiss the other person for their differences consider for a moment what you are missing out on. It’s as you learn to respect the differences in others you can begin to learn from them. Don’t allow your fears or prejudices to marginalize you as a leader. It doesn’t mean you have to compromise your values or you principles in order to lead. You build respect by being respectful. Besides, just think how boring things would be if we were all alike.

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Leadership Minute: Redirect Your Rejection

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As I look back on my life, I realize that every time I thought I was being rejected from something good, I was actually being re-directed to something better. – Steve Maraboli

On your leadership journey you will experience setbacks, failures, and rejection. Am I a pessimist? Not at all. How you react to these experiences that will surely come your way is what will set you apart from the want-to-be leader who sulks in his or her self-pity and the one who will learn and grow from it. Every obstacle you face introduces you to who you really are. For that you can be thankful. What you choose to do with it going forward is up to you. Will you sit and sulk, or will you rise to the occasion, roll up your sleeves, and work even harder? Obstacles and rejections are merely stepping stones to something great if you will change your attitude and not take rejection personal. Redirect your rejection and use it for something good. The outcome is up to you.

 

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Leadership Minute: Measuring Success

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Success in life has nothing to do with what you gain in life or accomplish for yourself. It’s what you do for others. – Danny Thomas

How do you measure success? The answer will vary depending on who you ask. For some it’s the bottom line – the bank account. For others it’s defined by promotions or rank in the company hierarchy. And for some it might be the admiration and respect of your peers. On the merits, none of these things are wrong. But is it truly the measure of success that makes a difference in the long run?  As a leader I believe that the true measure of your success will be defined by what you do for others and great causes that will outlast you. What that looks like for you in large part will be defined by the values you embrace and the issues close to your heart. In short; it’s not about you. Measure your success by what matters most- did it help someone else?

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Leadership Minute: Dreams or Fears?

Live-Your-Dream

Too many of us are not living our dreams because we are living our fears. – Les Brown

Sometimes the line between living your dreams and living your fears can be thin. On one side of that thin line are the dreams and desires of your heart that resonate from deep within you. On the other side of that line are the fears that hold you back. Perhaps it’s a fear of repeating a past mistake. It could be a fear of the unknown or failure. But one thing is certain- your fear of failure will come true by default if you do not act. Your dreams can only come true when you make up your mind that your life is going to be defined by faith, not fear, and that your dreams are the more powerful than fear. What fear is keeping you from crossing the threshold from fear to living your dream? Don’t allow your fears to crush your dreams. Today can be a day of new beginnings when you cross the line and don’t look back. What is your dream?

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Leadership Minute: A Winning Attitude

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I think whether you’re having setbacks or not, the role of a leader is to always display a winning attitude. – Colin Powell

Your attitude is one of the most important attributes as a person and as a leader. All leaders go through times of testing. It can be a rough and tumble world out there. But whether you are in the midst of good times or setbacks, your attitude is very important. The only thing that can make the good times better is an attitude of gratitude. The only thing that can make a setback worse is a bad attitude. The common thread in any situation you face is whether the attitude you choose will help you or hurt you. When you display a winning attitude it will spread to others around you. The message it sends will inspire confidence and give hope that even though things may look bad at the moment, things are going to be fine. What message is your attitude sending to those around you? Choose today to embrace a winning attitude.

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Leadership Minute: Disturb Your Routine

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The best cure for a sluggish mind is to disturb its routine. – William H. Danforth

Have you ever been in one of those funks where you just couldn’t seem to find a way out? You know the state of mind I speak of – you’re in a rut where creativity is stagnant, you are not clicking on all cylinders like you are accustomed to, and you feel like you are banging your head against the wall. At some point in time we have all been there. One of the best ways to break out of that sluggish state of mind is to disrupt your routine. Disrupting your routine can be liberating and can help you gain some much needed perspective. When your routine becomes too predictable and robotic it can dull your senses to things going on around you. A little variety in your day can be therapeutic. Adding some variety to some otherwise predictable routines can help stimulate your mind and give you a different point of view. When it comes to a sluggish mind don’t be afraid to cause a disturbance.

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Leadership Minute: Are You Adding or Subtracting?

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No matter what level of the company you’re on, you have a choice about what you will contribute to the culture. – Bill Hybels

When it comes to your participation in your organizational structure are you adding to it or subtracting from it? Each day at your place of business you are either the face of everything that is good and right about your business or you are a good bad example. Your organizational structure is only as good and right and productive as each person in it. Some days are tough. I get it. There are some days and some people that just rub you the wrong way. I understand. The boss may be a jerk and there may be days you feel you are carrying the load by yourself. It happens. But at the end of the day your presence, your attitude, and your work ethic is a contribution for the good of your company’s culture or it’s taking away from it. The choice is yours. Let your contributions be an example others will choose to follow.

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Connecting Your Organizational Dots and Why It Matters

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The achievements of an organization are the results of the combined effort of each individual. – Vince Lombardi

In a Peanuts cartoon Lucy demanded that Linus change TV channels, threatening him with her fist if he didn’t. “What makes you think you can walk right in here and take over?” asks Linus. “These five fingers,” says Lucy. “Individually they’re nothing but when I curl them together like this into a single unit, they form a weapon that is terrible to behold.” “Which channel do you want?” asks Linus. Turning away, he looks at his fingers and says, “Why can’t you guys get organized like that?”

Connecting the organizational dots is imperative if you want your business or organization to succeed. If your people are in the dark as to their understanding of your organizational goals then their buy-in to the mission (providing they know it) will be lacking. If you don’t think being engaged and connected with your employees doesn’t matter – think again.

According to Gallup’s 2013 State of the American Workplace report,( http://ti.me/Wq0C4n) 30 percent of U.S. employees are “engaged” at work (enthusiastic about, and committed to their work and contribute to their organization in a positive manner). Gallup adds, “The rest of us are ‘emotionally disconnected’ for our workplaces, making us much less likely to be productive.” Is this an accurate reflection of your workplace?  Gallup says “fifty-two percent of employees say they have basically “checked out” at work, and 18 percent say they are so unhappy they’re actually acting out their unhappiness in the workplace. What’s worse, “Every day, these workers undermine what their engaged coworkers accomplish,” the report says.

One of the essential functions for you as a leader is to help your people get connected with the mission of your organization. You are helping them pack for a journey of a lifetime. Before they embark on the trip here are four things they will need from you.

A destination

I enjoy travelling. Before departing for any new destination I will research all that I can and decide what I’d like to see and do once I get there. It builds up anticipation for the trip and helps to alleviate any potential surprises.

Essential to the success of your team is knowledge of your organizational identity. People will not buy-in to what they do not know or believe in. It is imperative for you as the leader to share your goals, vision, and mission. People want to know where they are going and a sense of what the future will look like. The first step to being connected to your mission and vision is to know where you are going.

A passport

A passport gives you access to where you want to go. It gives you the freedom to move about and enjoy new and exciting places, cultures, foods, and much more. In the same manner, your people need a passport in order to move about with the empowerment they need to do their work.

When your people have the clearance and access to move about freely to perform their jobs the possibilities are limitless as to what they can achieve. When restrictions are removed that would hold them back they can go farther, be more productive, and ultimately be more successful. Connected people are empowered people. Turn them loose and let them flourish.

A map

“If you don’t know where you are going,” Yogi Berra said, “you might end up going someplace else.” If you don’t know where you are going your people will be disconcerted or looking for the next exit. One of the greatest benefits to being connected with your mission and vision is that it keeps everyone grounded and on the right path. It lends itself to accountability.

Your map is your guide for the future- it is your business plan, your strategic plan; call it what you will- but you need one. A useful feature of the map is that it shows the intersections and how all the roads connect. Your people need to know the importance of being connected to one another. They need to know how what they do affects their colleague down the hall, the customers who come through the door, and ultimately your bottom line. Everyone must be moving not just in the right direction, but must be moving in harmony with one another.

A guide

As a leader you must make the case for the destination. You must sell the vision and get the buy-in from those who would travel with you. You must empower your people and give them their passports – the tools they will need for the journey. You have to map out the vision – break it down so that everyone knows their role and build a culture of cooperation so no one gets lost and everyone arrives at the destination together.

John Maxwell was right when he said, “A leader is the one who knows the way, goes the way, and shows the way.” As the leader, you are the guide.  It’s time to get connected and show the way.

© 2014 Doug Dickerson

 

 

 

 

 

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