Leadership Development. Professional Development – Page 6

Five Ways To Lift Your Leader

Posted October 8, 2017
by dougdickerson

Leadership is practiced not so much in words as in attitudes and in actions. – Harold S. Geneen

In his book the 360° Leader, John Maxwell shares a story about President Harry S. Truman speaking at the National War College. In the speech, Truman said, “You know, it’s easy for the Monday morning quarterback to say what the coach should have done after the game is over. But when the decision is up before you-and on my desk I have a motto which says ‘The Buck Stops Here’- the decision has to be made.”

On another occasion, Truman said, “The president-whoever he is- has to decide. He can’t pass the buck to anybody. No one else can do the deciding for him. That’s his job.” For the leader, the weight of responsibility can be a heavy burden to carry. Seldom do others see behind the scenes the struggles many leaders deal with on a regular basis.

Regardless of your present station in your organizational structure, there are things you can do to lift your leader. Why is this important? When you commit yourself to lifting your leader you are creating the kind of culture within your organization that can have residual effects that ripple through your organization in a positive way. Consider these five for starters.

Lighten your leader’s load. When you lighten the load of your leader you are freeing up his or her ability to focus on larger and more consequential things for your organization. Lightening the load happens as you look past just what is good for you and look at what is good for the team. When you lighten the leader’s load you increase his capacity to grow.

Listen to your leader’s concerns. The “Buck Stops Here” responsibility weighs heavily on your leader. You can lighten a load of your leader as you listen to the verbal and pay attention to the non-verbal communications. When you know what is on the mind of your leader you can do your part to put his or her mind at ease.

Leverage your leader’s strengths. You always want your leader in a position of strength in any given situation. Leveraging the strength of your leader can also include finding creative ways of assisting in his weaker areas. When you are contentious of this it can be a real boost to your leader and can give your company extra leverage it may need. Strong leaders make for strong teams. Lift up the strengths of your leader and everyone benefits.

Learn from your leader. You can lift, encourage, and empower your leader when you commit yourself to learn from him. The investment he or she has made in you should be cause for enough consideration that they feel you have some potential. Succession in leadership is not a birthright, it’s earned. You can lift your leader by showing respect and learning from their experiences and expertise.

Laugh with your leader. Leadership is a journey filled with many surprises. It’s filled with joys and heartache and a little bit of everything else in between. Charles M. Schultz said, “If I were given the opportunity to present a gift to the next generation, it would be the ability for each individual to learn to laugh at himself.” Never underestimate the power of laughter in leadership. You can lift your leader when you laugh with your leader.

Lifting your leader is a matter of strong intuition, being a little less selfish, and realizing that one day you may be a position where you’d like to call upon these acts of kindness. When you lift your leader you are growing as a leader.

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Why People Fire Their Leaders- And How to Stop It

Posted September 17, 2017
by dougdickerson

People quit people, not companies – John Maxwell

I remember my first job out of college. I was excited and filled with great enthusiasm. But it played out like A Tale of Two Cities, “it was the best of times, it was the worst of times”. I was surrounded by people I genuinely liked with many friends. With a great team in place, we made great strides in the community we served. But I had “the boss from hell” who made life hell. So, I fired him.

I had flashbacks to those early days after reading the findings in a study in Inc. that highlighted the worst boss behaviors. The Top 5 characteristics that caused employees to leave their jobs were:

Management style — 37 percent
Condescending attitude — 30 percent
Mean or bad temper — 30 percent
Inappropriate behavior — 26 percent
Harassed employees — 24 percent

Speaking of bad boss behavior, here is a sampling of what respondents called unacceptable or deal breakers: Your boss takes credit for your work 63%, your boss doesn’t trust or empower you 62%; your boss doesn’t care if you’re overworked 58%, your boss doesn’t advocate for you when it comes to compensation 57%, your boss hires and/or promotes the wrong people 56%, your boss doesn’t provide proper direction on assignments/roles 54%, your boss micromanages and doesn’t allow you “freedom to work” 53%, etc.

“Everything rises and falls on leadership,” has been a mantra of John Maxwell for years. And as it relates to employee engagement, bad bosses, company morale, and corporate culture, he is spot on. A boss without strong leadership skills will drive his or he people away.

I’ve said it in this space before: Building the type of organization that your people would never dream of leaving begins by being the type of leader everyone wants to follow. Let’s explore three basic ways in which you can build that type of culture.

Serve your people

The higher you ascend in your organization the more responsibilities you take on – not more rights. This is where many a boss drops the leadership ball. Think of a pyramid. The old way of thinking is that at the bottom you have many rights and at the top, few responsibilities. Now flip it- when you do, the opposite becomes true. You now have more responsibilities as the leader/boss and fewer rights. Now, start acting like it.

You will build the type of organization people would never dream of leaving when you develop the mindset of servant leadership and by empowering your people at every opportunity.

Empower your people

Employee engagement is directly tied to empowered employees. The cited survey, along with many others drive this point home. If your people are micromanaged, underappreciated, and not given credit for their ideas and work, is it any wonder they are firing their bosses?

Billy Hornsby said, “ It’s okay to let those you lead outshine you, for if they shine brightly enough, they reflect positively on you”. The boss who makes for a good leader understands that when his or her people are empowered it makes them look good. You will build the type of organization they would never dream of leaving when you empower them to reach their full potential.

Engage your people

Employee engagement is only as meaningful and effective as the leader who engages on this level. The boss who only sees employee engagement as something “they do” may have the work of his employees’ hands, but will never have their hearts. If you want to stop your people from walking out the door, then you must open yours. You must be among your people, know your people, and serve them.

Building the type of organization people would never dream of leaving begins when you understand that they are the most appreciable asset you have. Simply put, employee engagement begins at the top.

Check out the Doug Dickerson Leadership Podcast at https://www.spreaker.com/user/10035316 There you can listen to past episodes, and sign up to follow the podcast.

New episodes air on Monday, Wednesday, and Friday.

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Start With Low Fences

Posted September 2, 2017
by dougdickerson

“I work on the same principle as people who train horses. You start with low fences, easily achievable goals, and work up. – Ian McGregor

Developing your skill sets as a leader is not an overnight process. It’s something that takes time and commitment. It’s a process.

I liken the process to one of my favorite hobbies – photography. Back in the day of first learning my photography skills things were much different from today. It was all manual. Various photography classes back then taught me the fine art of things like shutter speeds, f/stops, dark rooms, lighting, composition and more. You had to learn the skill in order to be good.

Nowadays with a few hundred dollars, you can purchase a fully automatic camera that takes all the guess work out of it. Ask the owner to switch to manual mode- not to mention the rule of thirds, negative space in composition, etc. and take a picture, most would be at a loss on where to begin.

Here’s the problem. With that expensive fully automatic camera in your hands, it can make you look better than you are. You can have the fancy equipment, but without the training on how to use it, you are creating a false impression.

One of the dangers in leadership is bypassing the learning process and securing the foundational principles needed for growth and maturity. This is why many an aspiring leader never reach their full potential. They rush the process. But with an open mind coupled with the attitude of a student, your leadership skills can be developed and you can rise to the next level.

It’s when you start with the low fences that you earn your leadership stripes. Here are a few low fence concepts worth considering as you think about your future and growth as a leader.

The low fence of humility

There’s a fine line between confidence and arrogance. Aspiring leaders can blur the lines when they think their degree conveys wisdom. Your formal education is your right of passage to your real education. A strong dose of humility is in order starting out and is well worth remembering when you are older. There’s always something new to learn.

The low fence of dependability

There are no shortcuts on the path to proven leadership. It takes men and women who are willing to roll up their sleeves and earn their stripes. If you can’t be counted on in the low fence things of your leadership how can people raise their expectations of you for greater things? It’s in the daily grind that you show yourself dependable.

The low fence of flexibility

Sometimes in leadership, you have to throw out the script. Your growth and sanity as a leader will be tested with this low fence skill in more ways than you can imagine. If you can learn this low fence skill early it will save you a lot of grief later.

The low fence of loyalty

Loyalty is one of the pillars of leadership. All the creative powers in your arsenal of skills will not amount to much if loyalty is an afterthought. Faithfully striving to represent the values, mission, and vision of your organization should be the focal point of all that you do.

The low fence of service

The heartbeat of leadership is service. It’s about adding value. It’s about lifting others up, not tearing down. It’s servant leadership. The beauty of this skill set is that you never outgrow it. But with your growth and development as a leader comes the opportunity to have a greater impact. Develop this skill early while the fence is low. But never forsake it. The more you give and the more you serve, the greater the influence you can have.

Just as low fences are the starting points for training horses, it’s where you begin as a leader. But you are not designed nor destined to stay at that level. You have a higher destiny that you need to walk in. Low fences are where you start, but they are not where you should stay. You must raise the bar.

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Let Others See The Boss In You

Posted August 11, 2017
by dougdickerson

“He who tends the fig tree will eat its fruit, And he who cares for his master will be honored.” – King Solomon (Proverbs 27:18)

I read an article on CBS News Money Watch about the Top 40 Bonehead Bosses. There you can read the accounts of some the most boneheaded bosses you can imagine. Here’s one just for fun:

I worked as a secretary for a large metropolitan hospital. My son was in daycare at a local church. One day a co-worker ran into the office and screamed: “the church is on fire, the church is on fire”. Immediately, I ran to the church, where I could see the smoke, the fire, four fire engines and people everywhere. I was in a panic. I lost my shoe, tore my dress and dropped my purse looking for my son. After finding him (Thank God!), I returned to work frazzled and disheveled. When I made it back to my desk, my Boss approached me and said “You left your station without permission. You will be disciplined for this!”

Boneheaded boss? I’d say so. And this highlights the age old love/hate relationship people have with their bosses. As a leadership speaker, I hear the stories. And I hear the stories from the bosses about their employees because that relationship cuts both ways.

In his book, Creative Followership, Jimmy Collins, the former COO of Chick-fil-A, outlines his powerful followership principles. Principle 12 states: Let others see the boss in you.

In explaining Principle 12, the underlying philosophy he says, “was to present unified purpose and action. When the people in the organization see management in unity, they are more confident in their own roles.” Creating a compelling vision and mission statement is only as powerful as the people’s ability to have buy-in it and execute it.

Elaborating more, Collins says, “Your work should mirror the quality and character of the boss. Do things in a manner that will meet and even exceed your leader’s personal standard.”

These timely principles are as important now as they have ever been. So let me ask you:, do your colleagues, customers, and clients see the boss in you? Do people see in you an accurate reflection and representation of your organization’s core values and beliefs? Do you back it up with your words, actions, and ethics? As you reflect on these questions, here are a few important reminders for your consideration.

You are the face of your organization

Don’t make the mistake of believing that it’s only your boss who is the face of your organization. Regardless of where you are in your organizational structure, if you are on the payroll, you are the face of your organization. If you can’t proudly be the face of your organization then it’s time to either change your attitude or change your address.

You are an extension of your boss

As an extension of your boss, you carry a great deal of responsibility on your shoulders. How can you rightfully be an extension of your boss if you do not respect your boss? How can you passionately represent your organization in public if you are undermining it in private? As an extension of your boss, make it a priority to develop trust and be in unity with him or her. Develop your consensus in private, articulate your unity in public.

You are part of the ‘why’

Simon Sinek says, “People don’t buy what you do, they buy why you do it.” It’s a simple and yet very profound statement. Think about the implications of it for just a moment. You are the reason why customers keep coming back or decide to go elsewhere. You are the reason why clients trust you and choose to keep giving you their business or move on. You are the reason why your organization runs efficiently, has a strong work ethic, and has strong morale or you are a part of the reason it doesn’t.

What is really the message of letting others see the boss in you? It’s about raising your own personal standard of excellence. It’s about stepping up as a leader in your own right regardless of your title or position. It’s about ownership and being a standard-bearer for your organization and being a part of a cause greater than yourself.

What are people seeing in you?

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Mixed Signals and the Art of Communication

“The single biggest problem in communication is the illusion that it has taken place”. – George Bernard Shaw

Every good leader knows the value and importance of good communication. Leaders succeed or fail based on it. Organizations rise and fall because of it. To say that good communication is essential to your success as a leader is clearly an understatement.

In her book, Fearless Leadership, Carey D. Lohrenz shares a story of just what can happen when communication does not take place as it should:

Failure to communicate effectively can have disastrous results. Consider this true story, not the only one of its kind: A young Navy sailor was working the flight deck at night. Needing to cross the flight deck in the few seconds available between aircraft landing, the sailor signaled the arresting gear officer by waving his flashlight vertically. After getting acknowledgment from the arresting gear officer via the waving of a green flashlight vertically, the sailor sprinted across the pitch black landing area.

When looking to cross back over, the sailor once again signaled to the arresting officer and received the same vertical flashlight wave-only in red. The sailor knew that the vertical waving meant it was okay to cross, but didn’t know that the color of the flashlight was a critical piece of information. On this ship, green meant “go” while red meant “stand fast.” Confusion in communication signals almost cost this sailor his life.

While the decisions you make regarding communication may not carry the same life or death consequences, it does, nevertheless, carry important implications for your team. The last thing they need from those in leadership is mixed signals. Here are some of the most common mixed signals and what to do about them.

Mixed signals occur when you say one thing and do another

This is perhaps the most common mixed signal out there. It’s when you say one thing and do another. As a result, people are not on the same page, goals and objectives become muddled, and trust is compromised.

As a leader, you must develop consistency in your communication and do what you say. If circumstances warrant a change in a previously communicated directive or course of action, clarify it in person and do it in a timely manner. As a leader, you don’t like surprises and neither do your people.

Mixed signals occur when you keep your people apart

Ineffective communication occurs when you keep your team members apart instead of bringing them together. Instead of building a unified and cohesive team, mixed signals occur in communication when your people get their information second or third hand. This is a prescription for disastrous communication and team morale.

If you want to facilitate strong communication within your organization you must bring your people together, not keep them apart. Make it your practice to be a bridge builder. Communication flourishes when people are connected.

Mixed signals occur when you fail to connect on a personal level

The secret sauce of establishing good communication within your organization is being a leader who knows how to connect with his or her people. The good news is that it can happen. The bad news is that it takes a lot of work. But until you are relationally invested in the people you lead you will always run the risk of mixed signals and poor communication.

Whether it’s communication or any number of related issues within your organization, it begins when you learn to connect with your people. it’s out of that connection and the relationships you build that communication works.

Stop with the mixed signals – keep your word, bring your people together, and connect on a personal level. It will make all the difference in the world to your leadership and to your people.

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What Do Your Motives Say About Your Leadership?

Posted July 27, 2017
by dougdickerson

“Men are more accountable for their motives than anything else. – Archibald Alexander

Bob Kuechenberg, the former Miami Dolphin great, once explained what motivated him to go to college.

“My father and uncle were human cannonballs in Carnivals,” he explained. “My father told me, “go to college or be a cannonball.” Then one day my uncle came out of the cannon, missed the net and hit the Ferris wheel. I decided to go to college.” To be sure, Bob Kuechenberg was motivated to go college and relinquish his future as a human cannonball.

In various ways, as children, we were motivated to get good grades in school or to do our chores. It often had monetary motivations attached to it. As adults, we have our motivations to perform well in our places of employment. We have the opportunity to move up based upon performance and other matrix and we are rewarded with the compensation that comes with it. Simply put, we all have our motivational tipping points.

You have heard the old expression, “check your ego at the door”. It’s sound advice for anyone in leadership. An unbridled ego can create a host of problems for a leader if left unchecked.

In as much as an unchecked ego can cause many problems, so too, can unchecked motives. A leader must be honest and come clean about overt or hidden motives that drive behaviors and actions. Before proceeding with your agenda, why not run them through a filter that will help you determine if your motives are pure. Here are six questions that will help you.

Would I support my plan or idea with the same level of intensity if the idea wasn’t coming from me?

This question is foundational and fundamental. An honest answer will shed light on the real motives you have. It’s not about who wins, it’s about the best idea winning. This is Leadership 101. Until you understand this, your hidden motives will always get the best of you.

Am I out to advance my own agenda and career or advance the good of the organization?

This is typically one of the driving forces behind hidden motives. When you seek the advancement of your own career and ambitions over the good of the organization then what is the real value of your service there? But when your commitment is to the good of the organization, good things will come your way. It all starts with your motives.

Am I territorial, making decisions that benefit me or my department over the good of the organization?

Leaders with wrong motives are all about making decisions that only benefit them or their department. Instead of looking at what is best for the whole team, they stake out their territory which leads to isolation and erodes trust. You will shine brightly as a leader when you are looking out for the best interest of everyone, not just a select few.

Am I guarded and reluctant to help others, or do I gladly share ideas and offer my assistance?

Your motives may be wrong if you are unwilling to help others for fear that they may outshine you, or get credit for something you shared with them. These motives are rooted in jealousy and insecurity and can openly expose your motives for not being a team player. A strong leader will gladly come alongside and help his or her teammates. It’s when you see yourself as colleagues not as competitors that you will have peak performance.

Am I manipulative, overbearing, and drive organizational politics in my favor, or am I a team player looking out for the best interest of everyone?

A leader with hidden motives can come across as overbearing or as a manipulator through office politics. They use this to further their agenda- be it career advancement or something else, they are master manipulators. A leader with nothing to hide is looking out for everyone and the good of the team. In the long run, people do not rally around a manipulator, but they will always respond to a leader who has their best interest at heart

Am I presenting myself one way in public, and another way in private?

Ultimately, this is where your hidden motives and agendas will catch up with you. It’s just a matter of time. Who you are will eventually come to light.

Here’s the rub – will all have our motives for doing what we do. Sometimes those motives are not very flattering while at other times they are good. The mark of your maturity as a leader and as a person is defined by constantly evaluating them, being honest with yourself, and only proceeding when you know they are in alignment with your core values.

What do your motives say about your leadership?

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Five Ways You May Be Killing Employee Morale

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“Everything rises and falls on leadership” – John Maxwell

Addressing the topic of work many years ago, Indira Gandhi said, “My grandfather once told me that there are two kinds of people: those who do the work and those who take the credit. He told me to try to be in the first group; there was less competition there.” While there may not be a shortage of people trying to take the credit for work, many a leader faces the challenge of a strong workplace culture and its accompanying morale.

In my research on the topic of employee morale, much of the focus I’ve seen is employee driven. By that I mean the attention leans toward what can be done to make the employee happy (perks- driven), motivated, etc. I see little on what I consider to be the root of the problem which is leadership driven.

In Gallup’s 2013 State of the American Workplace Study, as reported on in RYOT, 70 percent of those who participated described themselves as “disengaged” from their work. Only 30 percent admitted they honestly enjoy their job and bosses. Interestingly, the study revealed that workplace perks which have been popular approaches to boosting workplace morale, “do not compare to the employee enjoying and feeling engaged in their work.” Here’s the takeaway – employees and employers desire the same results, but often have two distinctly different means of getting there.

Strong morale is essential to your success as an organization. Leaders need employees who are engaged on all fronts. Employees need strong leaders to show the way. The last thing you want to do is kill employee morale by ineffective leadership. Here are five ways it could be happening.

You kill employee morale when you ignore input

A leader who won’t listen to his or her people is a leader who is out of touch with his people. If you are out of touch with the people that make your business work then employee morale will suffer. If your people attempt to be engaged and offer their input only to be ignored then you are killing employee morale. A smart leader will make it a priority to listen and to invite feedback from team members. Buy-in begins when you invite them in.

You kill employee morale when you hoard decisions

Killing morale happens when leaders hoard the decision-making process and by-pass those directly affected by the decision. The most successful teams are those whose people are engaged and invested in the well-being of the organization. They are the ones who have bought in and go all out to be successful. A smart leader won’t hoard decisions but will bring others in to help make them. Employees don’t want a dictator; they want a facilitator. Here’s a simple rule to consider: if a decision affects your people then talk to your people.

You kill employee morale when you keep people in the dark

Communication is the life-blood of any organization, but if you keep your people in the dark; especially with things that directly affect their performance, then you are killing employee morale. This weak leadership style not only builds walls but it destroys trust. If you want your people engaged and enjoying what they do then make open communication a practice and a priority.

You kill employee morale when you play favorites

While responsibilities may differ among departments and personnel, it is important not to play favorites with your people. While not everyone’s role is the same, the way you treat them should be. As a leader, it is important to understand the basics of good social skills. The amount of time you spend with the people in your organization will vary depending on assignments, responsibilities, skills, etc., it’s a variable. But not the way you treat your people. If you are perceived as playing favorites you will kill employee morale. Be nice to everyone.

You kill employee morale when you lead from behind

Successful organizations have strong leaders who are not afraid to lead. Employees respect a leader who will confidently lead his or her team. A leader who is perceived to be weak, indecisive, reactionary, or uncertain of their role will kill morale. How can an employee confidently follow a leader who is unsure of himself? Leaders who lead from behind can’t possibly know what direction they are going, the pitfalls in front of them, or how to stay relevant. Leaders; be out front, lead with confidence and with clarity, and you will have employees who will go the distance with you.

What do you say?

*This column was originally published in 2015.

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What Makes You A Strong Leader?

Posted June 29, 2017
by dougdickerson

A leader is best when people barely know he exists. When his work is done, his aim fulfilled, they will say: we did it ourselves. – Lao Tzu

In an Entrepreneur magazine article last year, the question was posed to numerous people on the topic of what makes a great leader. In a word, here are a few of the responses: focus, confidence, transparency, integrity, inspiration, passion, patience, and generosity, to name a few.

Possessing all of the twenty-two qualities listed in the article might be a stretch for most of us. But it is worth considering. Pause, if you will for a moment, and internalize this question: What makes you a great leader? What thoughts, words, or reactions come to mind? Perhaps you’ve never looked at yourself as a leader, much less a great one.

Would your answers change if I substituted the word “great” for “strong”? I tend to reserve the “great leader” distinction for people like Jesus, Winston Churchill, Martin Luther King, Jr., or in my case, Mrs. Montgomery, my 6th-grade teacher who survived having me as a student.

For now, I will reserve attaining the greatness status for another time, and focus on characteristics of developing strong leadership skills. I want to put it in context, and also put it within our reach. Here are six things I think about when I consider strong leadership.

A strong leader focuses on his responsibilities, not his rights

This is a trap many leaders fall into. They think with their title come certain rights- failing to see that in true leadership it’s just the opposite. A strong leader focuses more on his or her responsibilities which will increase and less on his rights which will decrease. Until you understand this basic leadership principle you will never be a strong leader.

A strong leader gives away power, doesn’t hoard it

With leadership comes a certain degree of power. But your responsibility as a leader is not to be on a “power trip”, abusing it and making everyone else miserable. With the power comes responsibility and a certain amount of humility is in order. The strong leader is secure enough not to hoard power and is willing to give it away.

A strong leader concedes the spotlight by putting others in it

How often have you seen leaders seek the limelight, take credit for the good that is accomplished, and throw others under the bus when things go wrong? A strong leader is just the opposite. He takes a little less than his share of the credit when things go well, and takes on more blame when things go wrong. A strong leader is willing to take a step back and put others in the spotlight and let his people shine.

A strong leader grows more leaders, not more followers

A strong leader is not one who is focused on growing more followers. His focus is on growing more leaders. This is, and will always be, the tipping point for strong leaders. Your success as a leader is not found in adding more followers, it’s found the multiplication of growing more leaders. Do the math and think multiplication, not addition.

A strong leader creates margins for his people, not barriers

Every strong leader understands that raising up leaders is a process. It doesn’t come naturally for everyone. And along the way, there are learning curves that must be taken into account. A strong leader will make room for growth and mistakes, and remove barriers that prevent that growth from happening.

A strong leader will give up the good in order to attain the great

One of the strongest challenges you will face in leadership is learning how to say no to the good in order to have the great. Many good ideas, opportunities, and invitations will compete for your time and energy. But you, as a strong leader, must differentiate between what is simply a good opportunity and see how it aligns with your values, vision, and goals. If those good things do not move you in the direction of the great then you should let them go.

These six things I’ve listed are but a starting point. They are markers on the path to strong leadership. What would you add to the list?

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Why Can’t You Retain Top Talent?

Posted June 22, 2017
by dougdickerson

“Being the best at whatever talent you have, that’s what stimulates life.” – Tom Landry

The competitive nature of today’s global economy stipulates that you have and retain the top talent in your organization. We acknowledge that to do so is as great of a challenge as it has ever been.

A recent article in USA Today highlighted how American workers are on the move. They reported that “27 percent of employees switched jobs in the 12 months ending in the first quarter according to payroll processor ADP, the most since the firm began tracking the figure in 2014.”

So what is a leader to do in order to retain and recruit top talent for their organizations? We have identified several characteristics that may shed some light on why your top talent may be headed through that revolving door. We believe as you take care of these leadership issues you can build the type of team that people would want to work for and think twice about leaving. But first, why are they leaving?

Lack of clear expectations

Nothing will frustrate your top talent more than a lack of a clear set of expectations and vision. Without it, your organization is adrift and your people struggle to find their way. Employees have to fight extra hard to succeed when they do not clearly understand what is expected of them in the first place. The constant feeling that they are not performing at an acceptable level, even if they don’t know what that level is, will send top talent running for the door.

Lack of investment

Your top talent needs to know that you are totally invested in their success. The buy-in is a two-way street and it needs to be demonstrated in tangible ways that reinforce your commitment to their success. Your investment in them shows that they are valued and that you are confident in their ability to make a meaningful contribution to the organization. When top talent feels that you do not value them enough to invest your time and resources in them, they will begin to seek an employer who will.

Perceived lack of respect

The culture and morale of your organization rest on foundational leadership principles. Namely among them are trust and respect. Top talent is especially attuned to the respect or lack thereof, that you have for them. These employees have devoted much of their lives to developing the skills, knowledge, and experience that make them so valuable. If the people in your organization perceive that you do not respect them, then it only stands to reason that they will be a part of a future exit from your organization.

Lack of a clear path forward

We want to be very clear about this leadership principle. Unless your people have a clear path forward, it will be clear to them that they are in the wrong place. In his book, The 21 Irrefutable Laws of Leadership, John Maxwell writes, “You can find smart, talented, successful people who are able to go only so far because of the limitations of their leadership.” It could be that the top talent in your organization is leaving, not because of a lack of opportunity, but because of a lack of leadership and a clear vision as to where they are going. It is incumbent upon you as the leader to provide it.

Lack of authentic leadership

Nothing will demoralize your people or your team members more quickly than a phony leader. Besides, too much is at stake for a leader to be anything other than genuine. Authenticity is the foundation for trust. No one wants to work for a leader who cannot be trusted. If you lack authenticity, employees will start to question your motives; they will perceive that you have hidden agendas that are not in their best interests. If the top talent within your organization can’t find authentic leadership where they are, they will look elsewhere for it.

We all have the desire to succeed; we want to know that our contributions are valued and that we are making a difference. Top talent has sacrificed far too much to achieve their level of skill to compromise on the leadership environment they work in. Provide them with the clear expectations they need to be successful. Invest your time and resources in helping them achieve great things. Leave no doubt as to how much you respect and trust them and their abilities. Provide them with a clear path forward and the means to follow that path. And, be an authentic leader, someone that top talent can look up to and emulate.

Your organization can only rise as high as your top talent. Isn’t it time to start retaining those employees who have the potential to add so much value? What adjustments will you make to your leadership today?

Liz Stincelli is passionate about recognizing and inspiring the leader in each of us. She is the Founder of Stincelli Advisors where she focuses on helping organizations change attitudes, change communication dynamics, improve collaboration and problem-solving, engage employees, and strengthen organizational culture. Liz holds a Doctor of Management degree with an emphasis on organizational leadership.

Learn more about Liz by visiting her website, stincelliadvisors.com and connect with her on Twitter @infinitestin, Google+, and LinkedIn. You can contact her by email at [email protected].

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Getting Comfortable With Failure

Posted June 8, 2017
by dougdickerson

I have not failed. I have found 10,000 ways that won’t work. – Thomas Edison

As a leader, chances are, you’ve had a run-in or two with failure. If not, be patient. I say that not to be pessimistic or to discourage you. I say that to challenge and prepare you for great adventures that lie before you.

Failure. What’s the first thing that comes to mind when you hear that word? Unfortunately, some people make the mistake of applying false labels to people who fail. They see them as failures rather than a success in progress.

In his book, Chase The Lion, author Mark Batterson gives an inspiring description of what it means to fail. He writes:

The cure for the fear of failure isn’t success. The cure for the fear of failure

is failure in small enough doses that we build up an

immunity to it.

God is in the business of helping us overcome our fears, but

He often does it by bringing us face to face with our worst fears.

He graciously brings us back to the place of failure, and then, He

not only helps us pick up the broken pieces but He also puts them

back together again.

That description, especially as it applies to the fear of failure, is an important lesson every leader must learn. As a leader, you will have to face down your failures, and confront them if you want to grow to the next level.

Regardless of where you are in your leadership journey, and wherever that path leads you- be it in business, sales, technology, management, customer service, etc. you must find your cure for failure and build up your immunity to defeat it. Here are a few ways to do it.

Develop a resilient attitude

Developing a resilient attitude is hard work. But most of that battle is won when we change our attitudes.

It reminds me the story of the two shoe salesmen years ago who left for the Caribbean islands from Chicago. Upon arrival, they discovered that no one wore shoes. One salesman phoned back to the home office and notified them that he was returning to Chicago, “no one here wears shoes,” he said. The other man phoned back to the home office with excitement, “Send more shoes, no one here wears them!” Both men saw the same thing. One through the lens of a negative attitude, the other through a positive one.

The difference between your success and failure will often be determined by your attitude. Develop resilience in this area and you will develop an immunity to failure.

Develop the right perspective

While attitude has to do with how you see yourself in your present circumstances, your perspective is how you see yourself through it. It’s all about thinking long.

Look back on your own history for a moment. Think back to a time when you were going through a challenging or difficult time. Chances are your attitude at the time may not reflect your perspective on it now. The difference is time and distance. It’s much easier to look back at a difficult time you’ve come through than it is to see light at the end of the tunnel when going through it.

Never allow your present fears or failures to cloud your perspective. You will come through your difficult times and with the right perspective you can see them for what they were–stepping stones to your success.

Develop resilient courage

The formula for courage looks like this: A (Attitude) + P (Perspective) = C (Courage). Your ability to face down your fears and recover from failure takes courage. What will set you apart from your colleagues and give you the advantage over your competitors is courage.

“We don’t develop courage by being happy everyday,” writes Barbara De Angelis, “ We develop it by surviving difficult times and challenging adversity”. And this is the place on your leadership journey you must arrive at. It’s when you survive difficult times that you grow strong as a leader.

Resilient courage is developed over time. It’s a process. None of us like failure and we all wrestle with our fears. But failure doesn’t have to fatal or forever. It’s simply a marker on our road to success. Don’t give up!

Favorite quotes on failure:

Success is not final, failure is not fatal, it is the courage to continue that counts. – Winston Churchill

Failure will never overtake me if my determination to succeed is strong enough.- Og Mandino

Failure is simply the opportunity to begin again, this time more intelligently. – Henry Ford

I can accept failure, everyone fails at something. But I can’t accept not trying. – Michael Jordan

Failures, repeated failures, are finger posts on the road to achievement. One fails toward success. – C.S. Lewis

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Doug Dickerson on Leadership

Tag: Leadership Development. Professional Development

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Getting Comfortable With Failure