Bringing Solutions

In Reader’s Digest a few years back a story is told of some truck drivers in training school. “Here’s the scenario,” the instructor announced to his class of novice truck drivers. “You’re in an 18-wheeler with a heavy load, barreling down a mountainous two-lane highway. Ed, your co-driver, is asleep. There are six trucks behind you, and as you come over the top of a hill, they pull out beside you to pass. Suddenly, you see several trucks coming in the opposite direction, pulling into your lane to pass. What did you do?” “That’s simple,” a student called out. “I’d wake up Ed.” “Why would you do that?” asked the instructor. “Because,” replied the student, “Ed ain’t ever seen a truck wreck like this before!”

Dealing with everything from the complex to the mundane, leadership can have its challenges. One key thing that will help you in your organization is to insist that for each problem someone brings to you, they also come with a couple of solutions. This is not for your benefit, but for the benefit of the one bringing it. In due time and with the right coaching, they will begin to see that the solutions they think they need from you they already have and they begin to build up their confidence.

Are you bringing solutions?

© 2012 Doug Dickerson

Doug’s new book, Great Leaders Wanted! is now available. Visit www.dougsmanagementmoment.blogspot.com to order your copy today!

Please follow and like us:

A Little Encouragement Please

A story is told about The Duke of Wellington, the British military leader who defeated Napoleon at Waterloo, and that he was not an easy man to serve under. He was brilliant, demanding, and not one to shower his subordinates with compliments. Yet even Wellington realized that his methods left something to be desired. In his old age a young lady asked him what, if anything, he would do differently if he had his life to live over again. Wellington thought for a moment, and then replied. “I’d give more praise.”

How about you? Is there someone you know that could use a little praise or recognition? Just as you like to be recognized for the good work that you do, there are those you rub elbows with each day that would appreciate a kind word of encouragement. Besides, it will make you feel good to make someone’s day.

© 2012 Doug Dickerson

Doug’s new book, Great Leaders Wanted! is now available. Visit www.dougsmanagementmoment.blogspot.com to order your copy today!

Please follow and like us:

Learning Curves and Frustrations

Anyone who stops learning is old, whether at twenty or eighty. Anyone who keeps learning stays young – Henry Ford

In a recent Sports Illustrated article, Lars Anderson writes of the learning curve and challenges of rookie NASCAR driver Danica Patrick. A former IndyCar driver, Patrick is not new to racing but is new to NASCAR to which Patrick has discovered is altogether a different type of race.

As Anderson points out, Patrick is trying to master a new car and make new friends. “Patrick is now feeling the same base emotion that grips most inexperienced drivers in the Nationwide series: frustration,” writes Anderson. But so far this season he reports that Patrick is making the adjustments and is currently 11th in the Nationwide standings, and her average finish is near the middle of the pack.

Earlier this season Patrick stated, “This first year is going to be a learning experience for me. I know there will be a lot of bumps in the road. I’m in this for the long haul. My hope is just that I get a little better every day.” And with that type of attitude and outlook it should be a good season for her as she continues to improve.

Whether working with a new hire, or a team of seasoned professionals in your office, learning curves can be treacherous time consuming. In a recent survey conducted by Career Builder, more than 8,000 readers commented or cast their votes for their top complaints in the workplace: balancing work-life duties without going crazy, staying entrepreneurial and taking risks in an era of uncertainty, managing your time so email and Crackberries don’t control you, negotiating a stultifying bureaucracy-and getting things done, dealing with generational tension in the workplace, and coping with clueless-or toxic bosses.

Couple these top complaints with existing learning curves and you have all the ingredients in place for a perfect storm scenario that can wreak havoc in your office. Besides going AWOL, what is a leader to do? How can you lead through your challenges and keep a cohesive team together? Here are three tips to help you.

Build your environment. Whether it is rising above learning curves or working through office frustrations, it is when you build the environment that you expect that you can experience the growth that you need. The tone within your organization revolves around key ingredients such as attitude, morale, and collaboration. When these are healthy and fostered then you have created an opportunity for success.

The late Steve Jobs said, “Be a yardstick of quality. Some people aren’t used to an environment where excellence is expected.” The surest way to success is an environment of excellence and ground rules in place that holds everyone accountable for strong attitudes and a sense of teamwork that allows strong morale to produce your desired results.

Build your people. Whether you are working with a rookie in your office or senior staff, commit yourself to empowering your people to be their best. John Maxwell said, “For teams to develop at every level, they need leaders at every level.” He is right. It is when you commit yourself to developing your staff as leaders that they become the leaders on every level.

Billy Hornsby said, “It’s okay to let those you lead outshine you, for if they shine brightly enough, they reflect positively on you.” What a great thought. Do you want to help that rookie employee? Do you want to cut down on the frustrations that exist in your office? Commit yourself to the leadership development of your team and see the difference it makes. When you build your people everything else will fall into place.

Build your future. Personal and leadership development is a process. It takes times and commitment but the rewards are worth it. When you commit yourself to building the right kind of environment that fosters growth, and you build your people, you are securing your future. Napoleon Hill said, “You can’t change where you started, but you can change the direction you are going. It’s not what you are going to do, but it’s what you are doing now that counts.”

How are you securing your future? Are you building the right environment for your team? Are you committed to the development of your people? The learning curves and frustrations you face is merely the gateway to unlimited possibilities before you. Start building!

© 2012 Doug Dickerson

Follow Doug at www.twitter.com/managemntmoment

Doug’s new book, Great Leaders Wanted! is now available. Visit www.dougsmanagementmoment.blogspot.com to order your copy today.

Please follow and like us:

Are You Building a Leadership Culture?

A good objective of leadership is to help those who are doing poorly to do well and to help those who are doing well to do even better.  – Jim Rohn

Last week, for the seventh year, the Hay Group released their findings that identify which organizations have the best leadership practices and what we can learn from them. The top five companies were General Electric, Proctor & Gamble, IBM, Microsoft, and Coca-Cola.

The Hay Group polled 7,000 people in more than 2,300 companies worldwide. Respondents rated their own companies and were asked to nominate three other companies they most admire for leadership. Each of the companies shared four common leadership traits: the company enables organizational agility, broadens perspective, focus on collaboration, and leadership drives innovation.

Among some of the more interesting survey findings were: 100 % of the best companies let all employees behave like leaders. Only 54% of peers do likewise; 90% of best companies let employees bypass the chain of command with an excellent idea; problems are opportunities, 95% of best companies think this way; collaboration is mandatory. 100% of the best companies take action when a leader is not collaborating; 95% of senior leaders take time to actively develop others. Only 48% of leaders at peer companies do this; and 95% of best companies reward leaders based on their ability to build excellent peer relationships.

The 21st century marketplace has changed rapidly. It is important to be relevant. The Hay group report says, “With the accelerating pace of change, the window of meaningful innovation is narrower than ever. The best companies have flattened their organizations and streamlined governance, becoming more agile and reducing obstacles to innovation. They focus on instilling agility in their leaders, and design job roles to allow flexibility in responding to immediate projects. They work quickly to translate strategies and decisions into action, and drive decision-making authority down to organizational structure.”

Consider for a moment if you will the current state of leadership within your company and employee morale.  Are you on a sustainable path? Creating a culture of positive leadership takes hard work, dedication, and boldness. What does a successful culture of leadership look like? Here are three ideas for consideration.

A place of empowerment.  As the Hay Group survey reveals, the best companies are those that let employees behave like leaders. What a novel concept. When team members are empowered to behave as leaders they will not disappoint. Given the opportunity, empowered employees will work hard to meet and exceed expectations.

A culture of leadership with an emphasis on empowerment is coordinated by leadership that realizes that the vertical lines of authority are being replaced by horizontal ones. When everyone is empowered to lead everyone shares the success.

A place of possibilities. Within this culture of leadership and empowerment is a place of unlimited possibilities. While many companies choose to play it safe; consider this finding from the Hay Group survey – 94% of best companies are prepared to run unprofitable projects to try new things.

Imagine what could happen in your place of business if a culture of possibilities were to be implemented, even if it meant in the short-term that your company posted a loss? Dare we dream outside the box and unleash a culture of possibilities? Thomas Edison said, “If we did all the things we are capable of, we would literally astound ourselves.” What are you waiting on?

A place of vision. Winfred Newman said, “Vision is the world’s most desperate need. There are no hopeless situations, only people who think hopelessly.” He is right. The single greatest drawback to the advancement of your organization is a lack of vision. Until the vision is known, don’t expect a culture of leadership to thrive much less exist.

A culture of leadership thrives when the vision is clear, and everyone in your organization understands not just the “how to” of the operation but the “why “which speaks to your greater purpose. To the extent everyone knows the vision and purpose that is the extent to which you will be successful.

Are you building a culture of leadership?

© 2012 Doug Dickerson

Follow Doug at www.twitter.com/managemntmoment

Doug’s new book, Great Leaders Wanted! is now available. Visit www.dougsmanagementmoment.blogspot.com to order your copy today.

Please follow and like us:

Resolution

I had the opportunity to make my first visit to Gettysburg last week to shoot a video for my new book, Great Leaders Wanted! This beautiful piece of ground, with its rolling green hills and rich history was a delight to visit.

While there, I had the opportunity to visit the location where President Abraham Lincoln delivered his famous “Gettysburg Address.” The solemn ground at Gettysburg that shaped our nation’s history is well worth a visit for anyone who might consider it.

Lincoln once said, “Always bear in mind that you own resolution to succeed is more important than any other.” He was right. The resolve you have as a leader is very important. And when like Lincoln you make decisions that are not popular, it is important to stand fast with confidence that you are doing the right thing.

Let your resolution as a leader be to stand strong, never sacrificing passion for your position, purpose for your power, or principles for your popularity. Be resolute.

© 2012 Doug Dickerson

Doug’s new book, Great Leaders Wanted! is now available. Visit www.dougsmanagementmoment.blogspot.com to order your copy today!

Please follow and like us:

Pardon the Interruption

Amelia Earhart once said, “Never interrupt someone doing what you said couldn’t be done.” I like her optimism. And this is simply the point – optimism matters.

Whether you are a seasoned leader or just out of the gate, optimism is that driving force that will cause you to succeed if you have it, and will hold you back if not.

Take a look at any top performer in his or her respective occupation and the one underlying characteristic that you are sure to find is optimism. Did they face adversity, setbacks, failures, and disappointments? You bet. But what kept them in the game when others gave up? You guessed it; optimism.

Richard M. DeVos said, “Few things in the world are more powerful than a positive push. A smile.  A world of optimism and hope. A “you can do it” when things are tough.” I agree.  So regardless of the challenges you face and the tasks before you, know that you have the abilities and skills to be the best! Don’t give up!

© 2012 Doug Dickerson

Doug’s new book, Great Leaders Wanted! is now available. Visit www.dougsmanagementmoment.blogspot.com to order your copy today!

Please follow and like us: