HR – Page 4 – Doug Dickerson on Leadership

Five Keys to Engaging Your Team

Posted October 9, 2015
by admin

Leadership is unlocking people’s potential to become better. – Bill Bradley

A recent Gallup story (http://bit.ly/1uUCjpX) revealed that less than one third (31.5%) of U.S. workers were engaged in their jobs in 2014. While that was an improvement over 2013 figures, a majority of employees, 51%, were still “not engaged” and 17.5% were “actively disengaged” in 2014 – according to the story.

It goes without saying that employee engagement is critical to the success of any organization. But with numbers like these it makes the leadership challenge more pronounced. How you position yourself as a leader is essential. Your engagement can’t be underestimated.

Theodore Roosevelt said, “The best executive is the one who has sense enough to pick good men to do what he wants done, and self-restraint enough to keep from meddling with them while they do it.” The secret to your success is your people. They secret to their success is you–getting out of their way. Walking the tightrope of leadership is definitely a challenge but not impossible if are ready to get in the trenches and engage your people. They need a compelling reason to be engaged. Here’s where to start.

Your team needs a compelling leader

Before your team can buy in to your vision they first must buy in to you. If you do not inspire them to dream beyond their own limitations and work for a greater cause and purpose then don’t expect them to be engaged in something that makes no sense to them. If your people aren’t connected to you they won’t be connected to your vision.

Your team needs a compelling vision

Your team members must have a compelling vision if you want them to be engaged. When your people know the purpose behind what they are doing they will do it with passion. The formula breaks down like this: T (tasks) +P (passion) = E (engagement). T (tasks) – P (passion) = W (work). Passionless work leads to disengaged teams. Your team needs a clear vision of where they are going and why.

Your team needs a compelling example

Your team members need a leader who not only points the way but walks the road with his or her people. They need a leader who sees what they see, hears what they hear, feels what they feel, and shows by example that they have skin in the game. Bridging the gap with disconnected team members and you as a leader begins by setting the example. If you are not engaged then why should they be?

Your team needs a compelling trust

Your team needs to know that you trust them and that you have their backs. Nothing will lead to disengagement faster than a leader who does not empower and trust his people. It is your responsibility as a leader to set the bar high and hold people accountable. When your level of trust exceeds your level of expectation then your people will outperform your dreams. Empower your people with trust and engagement will rise with it.

Your team needs a compelling culture

It’s not a secret that the key to any thriving organization is one that is built on strong community. Strong relationships are the key to your success. When your team is centralized around strong leadership that sets the example, when your purpose is clear, and trust abounds, you have a culture that is ripe for success.

An engaged team needs compelling reasons for the journey. Begin with the ones I’ve outlined and build upon them. Your success depends upon it.

Please follow and like us:

The Four B’s of Effective Communication

Posted September 18, 2015
by admin

The single biggest problem in communication is the illusion that it has taken place. – George Bernard Shaw

The story is told of Broadway producer Jed Harris who once became convinced he was losing his hearing. He visited a specialist, who pulled out a gold watch and asked “Can you hear this ticking?” “Of course,” Harris replied. The specialist walked to the door and asked the question again. Harris concentrated and said, “Yes, I can hear it clearly.” Then the doctor walked into the next room and repeated the question a third time. A third time Harris said he could hear the ticking. “Mr. Harris,” the doctor concluded, “there is nothing wrong with your hearing. You just don’t listen.”

Good communication is the life-blood of your organization. It is what keeps your team healthy and cohesive. It reinforces a strong corporate culture. But when communication is floundering it can send things within your organization into a downward spiral.

A Business Performance article (http://bit.ly/1KUq6i6) stated that, “Organizations that fail to convey clear strategies and processes and engage employees in shared goals are likely to lose to companies with more effective communication practices.” The article revealed the obvious – that businesses with poor communication have higher employee turnover, increased absenteeism, poor customer service, ineffective change management, etc.

That these negative consequences are taking place in organizations is no surprise. It’s a natural consequence of poor communication. Leaders must be aware that effective communication skills will take you to the next level and poor communication skills will sink you.

Here are four tips that will help you become a more effective communicator as a leader. Take these to heart and put them into practice.

Be intentional

There must be intentionality behind your communication. Your words must convey meaning, purpose, and be delivered with clarity. This goes for written communication as well. Say what you mean, mean what you say. Be concise and as best you can leave no room for misinterpretation. Never assume anything on the part of the people with whom you communicate.

Be consistent

Your communication must be consistent. Don’t damage your credibility as a leader by saying one thing and doing another. Nothing will frustrate your people more and sink morale faster than a leader who isn’t consistent in his or her message.

Be receptive

As a leader you must remember that communication is a two-way street. It’s not always what you say that will make the difference. It’s what you hear that can be a game-changer. Simply put – don’t just be a dispenser of information – listen to your people. Hear what they are saying and create an environment where it is safe for them to talk without any fear of repercussion.

Be accountable

There is an old adage that says “the teacher hasn’t taught until the student has learned.” Apply this to your leadership and it will sound something like this, “The leader hasn’t communicated until his people understand.” This applies to the vision and mission of your organization. Do your people know it? Have they embraced it? Keep in mind – your people are the face of your organization. If they don’t know your mission or vision how well do you think they are representing it?

As a leader you are accountable for communication. It falls upon you to make sure that communication on all levels is taking place. Do you have accountability procedures in place to assess communication effectiveness and desired results? These things do not happen by accident. You need to have a plan and implement the plan.

You have too much riding on the outcome of good communication. Master these basics and you will soon see the results you desire.

What do you say?

Please follow and like us:

Five Tensions of Leadership

Posted August 27, 2015
by admin

The fibers of all things have their tension and are strained like the strings of an instrument. – Henry David Thoreau

Avid movie enthusiasts will recall the Steven Spielberg movie “Hook” from the early 1990’s starring Robin Williams, Dustin Hoffman, and Julia Roberts. In this adaptation Peter Pan grows up and plays the role of Peter Banning- a self-absorbed, ladder climbing, workaholic baby boomer.

In some of the early scenes Peter promises his son numerous times that he would come to see him play in his baseball game. Time and again Peter tries to make it to the game but allows business to interrupt the plan and he misses the games. One time Peter even sends one of his office assistants to the ball game in his place. The movie goes on to depict the tension this creates between Peter and his son.

Like the character of Peter Banning; leaders know a thing of two about tensions and how at times relations can be strained. It’s an inevitable part of your leadership. Strings of tension can make beautiful music and can also be the source of great stress. How you handle tensions will set you apart. Here are five common leadership tensions and ways to handle it.

The tension of accountability

Accountability is essential to good leadership and smart leaders will not shy away from it. An old adage says, “Inspect what you expect,” and effective leaders take this to heart. Properly implemented accountability procedures are not meant to be a drag on creativity or productivity, but rather serve to complement it. The tension occurs when team members resist accountability or when leaders take accountability procedures beyond their stated purpose. Accountability works best when the objectives are clear and everyone takes ownership.

The tension of communication

Communication is the life-blood of your organization both internally and to those you serve. Getting communication right is essential. Yet when you look at any survey regarding employee engagement one of the top negative issues you will consistently see is poor communication. Tension occurs when leaders make assumptions about communication rather than taking responsibility for knowing it is taking place on all levels. Poor communication creates unnecessary tension that is easily avoidable. You can’t hold people accountable for what you failed to communicate.

The tension of values and vision

If your values and vision are not clear to your people (poor communication) then tensions will inevitably arise. The values and vision of your organization are the blueprints not just of where you are going but it also makes the case for why. If your people do not possess this essential information then tensions will regularly occur between those who “get it” and those who don’t. Within your organization will be people butting heads while never truly understanding why. The tension over values and vision will make you or break you. You must get this right.

The tension of relationships

The aptitude of a leader, while important, is secondary to the manner in which the leader relates to his or her team. Your attitude and disposition will carry you further than aptitude alone. Tensions arise when leaders are brash and abusive rather than competent and friendly. Developing strong people skills will endear you to your people, foster good morale, and will promote camaraderie built on trust. The smartest jerk in the room at the end of the day is still a jerk. Cut out the unnecessary tension and change your attitude.

The tension of time

The greatest commodity of any leader is time. Using it wisely is essential to your success. The demands on your time will create tension. Jim Rohn observed, “Either you run the day or the day runs you.” If you don’t take control of your time and schedule someone else will. The tension lies somewhere between your intent to manage your time and giving time to the people around you who need it. Striking a balance is not always easy. Develop a system that works for you then stick to it. Tension over time is less likely to occur when managed properly.

Let me be clear – you will have tensions in your leadership. The key is to be flexible and a willingness to bend when necessary.

Please follow and like us:

Six Reasons Your Employees Don’t Believe a Word You Say

Posted August 6, 2015
by admin

By Doug Dickerson and Elizabeth Stincelli

“Don’t believe what I say. Believe what I do.” —Carlson Ghosn

Two psychiatrists meet at their 20th college reunion. One is vibrant, while the other looks withered and worried. “So what’s your secret?” the older looking psychiatrist asks. “Listening to other people’s problems every day, all day long, for years on end, has made an old man of me.” “So,” replies the younger looking one, “who listens?”

That humorous story reminds us as leaders of not just the necessity of listening but of the importance of how we communicate. It’s not so much what we say that’s important but that we are leaders who understand why our people should listen to us in the first place.

If your people are tuning you out and not believing what you say then your leadership is on life-support. Knowing the symptoms is the first step in turning things around. If your people don’t believe a word you say then here are six reasons why.

You are self-centered

If you are a self-centered leader your people will not believe you because you are only looking out for yourself. When decisions are made based upon what is best for you –what makes you look good- then you are using your people. Self-centered leadership tends to be manipulative and puts what is best for you above what is best for the team. If you are a self-centered leader you’d better wake up before it’s too late. One day you will look around and you’ll discover that not only are your people not believing you – they are not following you either.

You are inconsistent

Inconsistent actions produce inconsistent results. The flow and continuity of your leadership is essential to your success. If you say one thing and do another then those very actions will lead to mistrust and will marginalize your leadership. Flexibility is a must for any team moving forward. Unexpected things happen and your people will have to learn to go with the flow. But if you are inconsistent in terms of what you communicate or how you treat them it will be impossible for them to move forward or have faith in your leadership.

You don’t have their backs

Nothing will empower your team faster than having the backs of your people. A good leader knows this. But your people will not believe you if your message to them says “I have your back” yet you are nowhere to be found when they need you. When you empower your people and have their backs you create a momentum that can take your team to new levels of success. Don’t squander the drive, motivation, and ingenuity of your people by failing at this one critical element of your leadership. If you have the backs of your people they will have yours.

Your ego is front and center

If, as a leader, your ego is front and center, your employees won’t believe a word you say. Your ego can prevent you from seeing the world as it really is; you begin interpreting reality through your own biased lens. When your ego is front and center you send the message that your opinion is the only one that matters. Soon your employees, tired of hearing about how you know everything, will stop listening to you at all.

You lead with fear

If you lead with fear you will never earn the trust of your employees and they won’t believe a word you say. Fear stimulates the fight or flight response. In this state of mind, there is no higher-level cognitive thinking. When you lead with fear your employees disengage and become more focused on protecting themselves than what you are saying. Your attempt to control your employee’s behavior through fear will result in distrust and will undermine your ability to share your message and vision.

They don’t feel valued

Our success is deeply intertwined with our ability to collaborate. When your employees don’t feel valued they lose interest in continuing to try to contribute to the team. They withdraw and you lose the value of their unique skills and knowledge. Your employees need to have a voice and to have their individual contributions recognized and valued. Communication is a two-way street and when your employees don’t feel valued, you lose their respect which has a negative impact your ability to communicate and influence as a leader. When your employees don’t feel valued they won’t believe a word you say.

The key to leadership is trust and influence. If your people don’t believe a word you say, you have lost your ability to lead. It’s time to evaluate your leadership. Is your leadership self-centered or inconsistent? Do you have your employee’s backs? Is your ego front and center? Are you leading with fear? Do your people feel valued? Answer these questions honestly, make a change, and start leading today.

Elizabeth Stincelli is passionate about recognizing and inspiring the leader in each of us. She is the CEO of Stincelli Advisors where she focuses on helping organizations engage employees and improve organizational culture. Elizabeth holds a Doctor of Management degree with an emphasis on organizational leadership.

Learn more about Elizabeth by visiting her website, stincelliadvisors.com and connect with her on Twitter @infinitestin, Google+, and LinkedIn. You can contact her by email at [email protected].

Please follow and like us:

How Delegation Raises the Bar of Leadership

Posted July 9, 2015
by admin

The inability to delegate is one of the biggest problems I see with managers at all levels. – Eli Broad

In the world of leadership development there is no shortage of material on the subject of delegation. It’s been a hot-button topic for as long as I can remember. Most of what I read about it falls into a “how to” category of “best practices” and delegation is relegated to independent acts of leadership as the need arises.

But is there another approach worth considering?

In his book, It’s Not About the Coffee, Howard Behar, the former president of Starbucks International, writes about what can happen when a business harnesses the creative power of its people. He states, “When any of us, from staff to managers to the CEO, think of ourselves and our colleagues as people- not workers or assets- we discover a wealth of knowledge and talent. When we allow ourselves and others to think creatively and make independent decisions based on common goals, we become more fulfilled, and we make a more worthwhile contribution.”

The concept here is a more lateral view of leadership rather than the traditional top-down approach. When the people in your organization are looked upon as people, not assets or workers, then your approach as a leader will be different and the relationship will be more personal.

When people are allowed to think creatively and make decisions based on common goals everyone wins. It’s what Behar refers to as people using a tool book instead of a rule book. It’s the difference between empowerment and stagnation.

How this plays out in terms of delegation can be a game-changer. Instead of a leader being a dispenser of decisions, or too insecure to delegate, the leader can now- without reservation- turn loose the best and brightest within his or her organization. The results can be transformational. This approach to delegation raises the bar or leadership throughout the organization. Here’s how.

Delegation that empowers the team

When the creative powers of your team are turned loose it creates a special momentum that can’t be duplicated by just one person. An empowered team- dutifully delegated to- can create an energy that is rare. Why? It’s the power not just of a buy-in on the part of the team (employee to employer) but a philosophical shift of “I’ve bought into you” (employer to employee) that makes the difference.

When a team is empowered and trusted, and its collective talents are respected, it raises the level of leadership for everyone.

Leadership Tip: Individual talents and skills are great but make sure your team members are playing to their strengths in the right place. If not, you are wasting valuable time and energy and will have little to show for it.

Delegation that rewards the team

Nothing frustrates a creative team more than an insecure leader who won’t act. The results can be detrimental and eventually the creative ones will leave because they are not fulfilled in their work. But when a leader respects and appreciates the individual as a person and the power of independent thinking- it will dramatically raise the bar of leadership. This approach pays dividends because team members will see their work as rewarding, valued, and appreciated. When this is the system-wide attitude and belief then productivity increases, morale is stronger, and the rewards are greater.

Leadership Tip: Delegation is not an abdication of your responsibility to make sure the vision and goals are clear and the work is being done. There’s a fine line between micro-managing and delegation. But once you delegate- get out of the way and trust your people to perform.

Delegation that elevates the team

When done right delegation will elevate the team to a higher level. When individual talents, skills, knowledge, and expertise come together with a unified goal and purpose, it’s hard not to envision such success. As a result, momentum rises and soon a new attitude and energy will propel your team. A new excitement in the air can be contagious. The bar of leadership has been raised. As a leader you now see and understand that delegation is not your stumbling block to success it is your pathway.

Leadership Tip: It’s incumbent upon you as the leader to channel this new found momentum and energy in the right direction. Unbridled energy moving in the wrong direction can be just as harmful as not enough energy toward the right direction. Keep the mission and vison in front of your people.

Richard Branson invokes an “in it together” attitude within his organization. When this is the approach to delegation it changes everything. Let your delegation empower, reward, and elevate.

What do you say?

Please follow and like us:

Aim Close: Bringing the Big Picture Down to Size

Posted June 4, 2015
by admin

If you set goals and go after them with all the determination you can muster, your gifts will take you places that will amaze you. – Les Brown

Imagine what the game of bowling would be like if you couldn’t see the pins you were trying to hit. In 1933, Bill Knox did just that — and bowled a perfect game. In Philadelphia’s Olney Alleys, Bill had a screen placed just above the foul line to obscure his view of the lane. His purpose was to demonstrate the technique of spot bowling, which involves throwing the ball at a selected floor mark on the near end of the lane. Like many bowlers, Bill knew that you can do better if you aim at a mark close to you that’s in line with the pins. He proved his point with a perfect 300 game of 12 strikes in a row.

In leadership circles we hear much talk about seeing the big picture and why it is important. And I agree with most all of it. It is imperative to have a visual of where you are going. Without seeing the big picture your vision as a leader is diminished along with your effectiveness. How can you lead others to an unfamiliar place?

Seeing the big picture and attaining big goals is the desire of every effective leader. But if your focus is always on the big picture – the end result, then the very thing you are aiming for can be lost because of a lack of focus on the small things. What’s the answer? Aim close. Here are four ways you can keep the big picture in perspective while not losing sight of where you are going.

Align your goals

Reaching long-range goals is achieved through a series of short-range steps. The big picture makes sense to you from a pragmatic point of view, but it materializes through a process of short-range goals. As a leader it is up to you to aim close for maximum impact. Uppermost in your mind should be whether the achievement of your goals today will take you closer to the big picture tomorrow. Aligning your goals is akin to piecing together a jigsaw puzzle. Your goals are those small pieces that eventually come together to make a beautiful picture.

Align your people

The key ingredient to your success is your people. Building a team of like-minded people who see the big picture is critical to your success. Who you align yourself with will make all the difference. Not everyone will take the journey with you. Others will take the journey with you who are not yet on your team. But know this: just as your car needs to be properly aligned to run smooth so does your team. If your team is not aligned in its mission, goals, and purpose, then the big picture will always be elusive.

Align your priorities

It’s always wise to keep the big picture in mind. It’s serves as a constant reminder of what it’s all about for you. But the reality of the big picture is realized when you aim close with your priorities. Just like the bowler in the above story, you don’t have to see all the pins to have a strike. You can get there one frame at a time. The key is to aim close to goals you can reach this month, this week, and today. When your priorities are aligned to the big picture it becomes much easier to lead.

Align your values

Every success-minded person I come across has a high set of standards and expectations. They have learned how to weather setbacks, difficulties, and the voices who those who say it can’t be done. They are relentless in their pursuit of their big picture and have the passion to go after it. When your values are aligned with your big picture then decision making is easier. Today’s decision to lead with integrity places you one step closer to goals tomorrow. Aiming close with your values aligned brings clarity to the big picture. Even if everything else is murky, your values will always guide you in the right direction.

Your big picture should inspire and motivate you on your leadership journey. Aim close for maximum impact. Stay the course and you will get there.

Visit my new podcast page at: http://dougdickerson.buzzsprout.com/

Please follow and like us:

Why Do The Good Ones Leave?

Posted May 7, 2015
by admin

If your actions inspire others to dream more, learn more, do more and become more, you are a leader. – John Quincy Adams

How is the organizational culture where you work? How is morale? Depending on the day and when asked, the answers can run the gambit of responses and emotions.

A document was discovered in the ruins of a London office building. It was dated 1852. Here are a few of the notices that were posted for a group of employees: 1) This firm has reduced the hours of work, and clerical staff will only have to be present between the hours of 7 a.m. and 6 p.m. weekdays, 2) Now that the hours of business have been drastically reduced, the partaking of food is allowed between 11:30 and noon, but work will not on any account cease, 3) No talking is allowed during business hours, and 4) The craving for tobacco, wine, or spirits is a human weakness, and as such is forbidden to all members of the clerical staff.

Would you like to reconsider your answer about morale in your organization now?

Here’s what we do know from polling and surveys, like this one from Gallup (http://bit.ly/1uUCjpX) that reports employees are just not as engaged as they once were.

It’s been said that people don’t quit organizations, they quit leaders. It’s a sad but true commentary on the lack of leadership skills that are so desperately needed in the workplace.

There are consequences to poor leadership and where it’s not present, people will leave to find it. Inevitably it’s the good employees who leave. Left behind is a weakened and demoralized team forced to pick up the pieces.

But why do the good ones leave? What is the tipping point in which a good employee will cash in the chips and bolt? The specifics vary, of course, but typically the good ones leave for these reasons.

The good ones leave because of leaders with no backbone

This type of leader plays to the crowd and will say whatever he or she thinks you want to hear. The good ones had rather hear the uncomfortable truth than the pleasant sounds of an appeaser. The good ones want a leader who is not afraid to make the difficult decisions.

The good ones leave because of leaders with no vision

The good ones long for and thrive in an environment where the leader has a vision for the future, can articulate it, and sets a course of action that will take them there. The good ones understand that without a clear vision for the future there is no future to be had by staying.

The good ones leave because of leaders with no skin in the game

It will be hard to command the respect of your people if you have no skin in the game as it relates to your organization and its mission. You can’t expect a buy-in from your people if you are not fully invested yourself. The good ones seek to be with leaders who are as passionately invested as they are.

The good ones leave because of leaders who place limits on their potential

The good ones will thrive in a culture of excellence where their hard work and talents are put to best use. The good ones will not sit idly by while the leader plays politics or favorites and be denied the opportunity to advance professionally.

The good ones leave because of leaders with no accountability

The good ones fundamentally understand that accountability and transparency are the cornerstones of success. When a leader no longer feels the need to be transparent or be accountable for his or her actions, then the good ones will not stay. Trust is like glue for the leader, is there is none, people won’t stick.

The good ones leave because of leaders with no boundaries

Ultimately, the leader is responsible for the culture of the organization. If proper boundaries are not being observed and inappropriate behaviors are being tolerated- such as bullying, then the good ones will not stay in that environment.

The good ones leave because of leaders with no integrity

At the end of the day it all comes down to the integrity of the leader. The good ones want their leader to be a person of integrity and one they can trust. If integrity is lacking in the leader then integrity will be lacking in the culture. The good ones will leave to avoid the connection.

Many personal factors contribute to the reasons why the good ones tend to leave and move on. I’ve discovered that it’s not always for the money or a promotion. The good ones understand the wisdom of the words of John Maxwell who once said, “Everything rises and falls on leadership.” That’s why the good ones leave- to be with good leaders.

What do you say?

Please follow and like us:

The 5 C’s of Employee Engagement

Posted April 24, 2015
by admin

Effective leadership is putting first things first. Effective management is discipline, carrying it out. – Stephen Covey

Randall Beck and Jim Harter teamed up to write a most revealing article in the Gallup Business Journal (http://bit.ly/1Jz4kv6) that every CEO, executive, manager, and leader should read. The findings, in short, reveal: only 30% of U.S. employees and 13% worldwide, are engaged, over the past 12 years those low numbers have barely budged.

In addition they add, “Knowledge, experience and skills develop our talents into strengths, but unless people possess the right innate talents for our job, no amount of training or experience will lead to exceptional performance.” Do you see the disconnect?

One thing we know for sure – the challenges in the workplace have never been greater. Too often people with “management potential” are elevated into those positions but do not have the necessary leadership skills to be effective. The result? Frustrated mangers who wonder why they can’t get anything done, companies with low morale, high turnover, and no sense of direction or vision.

Beck and Harter continue, “When a company raises employee engagement levels consistently across every business unit, everything gets better.” And herein lies the secret to raising the numbers – raising employee engagement.

Employee engagement is not a management skill; it’s a leadership skill. Employee engagement is a people skill that transcends management or business know-how. Management skill minus leadership skills can be detrimental, but when the two are combined it can be a powerful tool that can create great opportunity.

Key to the findings and to turning the low numbers around was managers who consistently engage their employees. The issues are complex and the solutions vary. That being said, here are my 5 C’s for Employee Engagement that can begin a process of improving employee engagement.

Be Current

A natural function of a manger is to focus on systems and structure. But if that is your only focus then you will always be a manger and likely never a good leader. Being current is not so much about numbers and the bottom line; rather it’s about being relationally up- to- date with your people. Before you can build your company you have to build relationships. John Maxwell was right when he said, “People don’t care how much you know until they know how much you care.” Be in the moment with your people and they will be invested in you.

Be Consistent

Your people need to see that you are sincere in your desire to connect with them. If your people are important to you, and they are, then you need to be consistent in the manner in which you interact with them. Being current and consistent is not just paying lip-service to appease a few disgruntled people. It’s a genuine relational investment on your part. That does not mean you have to take them to the lake with you on the weekends, but it does show that you care. Being consistent is just as much for your benefit as it is for your people.

Be Conducive

It’s helpful and encouraging to your people to know that you are attentive to their ideas, concerns, and that you welcome their input. When you build conducive and safe environments for your team to be engaged it builds trust, boosts morale, and elevates their level of commitment to the organization. Foster a culture that promotes engagement and you will see positive changes. Rather than be a manager that relies on controlling your people, you should strive to become a leader that inspires the trust of your people.

Be Challenging

An engaged leader will challenge his or her people to maximize their talents, dare to take risks, and take ownership of their future. A conducive work environment is of no value unless your people are producing. Managers are more concerned about maintaining the status quo while leaders strive for new levels of excellence. This happens when leaders challenge their people to be their best.

Be Clear

Employee engagement rises and falls on good communication. Consistent and clear communication is the life-blood of your organization. Your people rely and depend on it. Clear communication is one of the single best ways to build the kind of engagement you need to be successful. Managers can be secretive and keep information close to the vest, but a smart leader shares information and thus builds a community of engagement.

Everything gets better with employee engagement. These simple steps are but a beginning. What would you add to the list? What step(s) would be most helpful to you if implemented today? Employees have been disengaged long enough. It’s time to act.

What do you say?

Write Doug at: [email protected]

Please follow and like us:

Take Your Leader Down From The Pedestal

Posted March 13, 2015
by admin

Contrary to what you may think, good executives don’t want to be worshipped. – Howard Behar

Everyone has leaders they respect and admire. I know I do. Along my journey I’ve been privileged to meet some rather interesting people. Included on the list are four U.S. Presidents and other political figures, famous athletes, actors, musicians, and authors. Some had large egos while others came across as more grounded and down to earth. While the trajectory of each person’s career path took them to differing places of fame and work they each embraced their talents and made the most of it.

Within your business or organization are leaders who are striving to make a difference. Some may be succeeding on a grand scale while others are struggling to find their way. So what can you do to help your leader, and yourself, in the process? One of the first things I’d suggest you do is this: take your leader down his or her pedestal. Here’s why.

It’s all about perspective. Let’s examine this from your leader’s perspective. If you are worshipping your leader then he or she has two primary concerns they wrestle with, (1) your motives and (2) your loyalty. If you are worshipping your leader and are always kissing-up to them they will always wonder why. In addition, they tie your loyalty to their tenure and not much more.

Now let’s examine things from a different perspective and look inward. So long as you keep your leader on a pedestal you will have two primary conflicts to wrestle with, (1) freely speaking the truth out of fear of repercussion, and (2) the appearance of misplaced priorities. Each struggle has ramifications and if they are holding you back then your pedestal is your greatest obstacle moving forward.

When you take your leader(s) down from the pedestal it opens up a whole new realm of possibilities. Here’s how you can do it and why it matters.

Embrace their humanity

What most leaders want you to know is that they are surprisingly human. They have the same struggles, concerns, hopes and dreams as everyone else in the office. Just like you, your leader is not perfect and makes mistakes. Instead of being overly critical perhaps you can be a little more forgiving. So long as you idolize your leader because of their position and not as a person then you fail to see what is most important to them. At the end of the day they’d rather not be above you, they would prefer to be beside you.

Welcome authenticity

Once you take your leader(s) down from the pedestal then authenticity and transparency can begin. So long as you look at your leader through rose-colored glasses then it’s hard to move forward in a meaningful way. Open and honest working relationships include the good, the bad, and the ugly. It’s a natural by-product of being human. What makes you an adult is the way you work through the difficult times and come out on the other side with something to celebrate. An authentic leader will respect you more if you idolize them less.

Build community

Once you embrace the humanity of your leader(s) and welcome authenticity then building community is the reward. Most leaders want to build a team of committed and like-minded people who share the same vision and will work passionately to get there. So long as your leader is on a pedestal being idolized, or in a worse-case scenario – feared, then community will suffer. Your collective strengths and weaknesses form a powerful combination of all the skills you need to do great things. But it won’t happen until shoulder to shoulder you are working together in community as a team.

Taking your leader down from the pedestal is not about abolishing lines of authority or diminishing your respect. Ultimately, it’s about how to move out of an “idol” status with your leader to something more beneficial.

What do you say?

Please follow and like us:

People: The Key to Building Your Organizational Structure

Posted March 12, 2015
by admin

Please follow and like us: