Leadership Minute: Good Graces

manners

I seek constantly to improve my manners and graces, for they are the sugar to which all are attracted. – Og Mandino

It is one of the most essential leadership skills that many overlook. Good manners and graces are an essential part of your leadership style. Common courtesies and etiquettes speak of the value that place in others which flows out of your self-esteem. Remembering to employ them on all occasions will cause others to hold you in high regard by which you will long be remembered. People like to know that you care and this is one simple way to show it. Be kind. Be courteous. Show your manners.

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If you enjoy reading the Leadership Minute you will especially enjoy reading Doug’s books, Leaders Without Borders & Great Leaders Wanted! Visit Doug’s website to order your copies today.

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Lighten Up: Leading is Half the Fun

lightenup

Have you not learned great lessons from those who rejected you, and braced themselves against you, or disputed the passage with you?  -Walt Whitman

A story is told of a boy who asks his father to explain the difference among irritation, aggravation, and frustration. The dad picked up the phone and dialed a number at random. When the phone rang he asks, “Can I speak to Alf, please?” To which the person on the other end of the line said, “No! There is no one called Alf here.” Then, they hung up. “That’s irritation,” said the Dad.

Then he picked up the phone again and dialed the same number; once again asking for Alf a second time. This time the irate answerer replied, “No, there is not anyone here called Alf. Go away; if you call again I will call the police.” “That’s aggravation,” commented the Dad.

“Then what is frustration?” asked the son. The father picked up the phone and dialed the same number a third time: “Hello, this is Alf. Have I received any phone calls?”

While there are many rewards to leading, the story reminds us that irritation, aggravation, and frustrations do come our way. Your challenges may not come in the form of a prank call as illustrated in the story, but if you hang around long enough you will experience those wide range of emotions that will confront you as a leader.

Will Rogers said, “Do the best you can, and don’t take life too serious.” While the demands of leadership are many and much is riding on the decisions you make; it is important to be reminded to lighten up. Here are three observations about leaders who are wound too tight. Are you one of them?

A leader wound too tight is not flexible.

I have met leaders over the years that were wound so tight that the least amount of resistance would overwhelm them. Tony Robbins said, “Stay committed to your decisions, but stay flexible in your approach.” This is practical wisdom that can save you a lot of aggravation.

A leader’s ability to be flexible is reflective of one who understands that conditions change, the unexpected happens, and that you can take it in stride. As you demonstrate flexibility to changing conditions it will send the message throughout your organization that you can roll with the flow and it is possible to bend. If things do not go according to plan today; lighten up, tomorrow is a new day.

A leader wound too tight can’t grow.

If a leader can’t adapt to his or her circumstances it will be hard for those around him as well. Eleanor Roosevelt said, “People grow through experience if they meet life honestly and courageously. This is how character is built.” A leader wound too tight is restricted in many ways least of which is his ability to think clearly, include others, and provide the emotional strength needed in times of testing.

As a leader you need an outlet that will give you balance in your daily life. This should include a healthy diet and exercise, a network of friends who can give you perspective, and a faith that will give you courage to put your frustrations into more capable hands. As you lighten up you can go up.

A leader wound too tight will eventually snap.

Let’s face it; at one time or another we’ve all reached the snapping point. You may be there now. The Greek philosopher Democritus said, “The person who can laugh with life has developed deep roots with confidence and faith-faith in oneself, in people and in the world, as contrasted to negative ideas with distrust and discouragement.” What about you? Have you learned to laugh?

Irritation, aggravation, and frustration is part of leadership; a part of life. But as you go through these times it is important to understand this one thing – you go through them. What you go through is not always a choice, but how you go through it is – lighten up.

Are you wound too tight?

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© 2013 Doug Dickerson

* This column is featured in my book, Great Leaders Wanted! and is one of the many inspirational columns you will read when you order your copy today.

 

 

If you enjoy reading Doug’s leadership insights you will especially enjoy reading his books, Leaders Without Borders & Great Leaders Wanted! Visit Doug’s website at www.dougsmanagementmoment.blogspot.com to order your copies today.

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Leadership Minute: Look for the Good

flower

Weeds are flowers too, once you get to know them. – A. A. Milne

One of the challenges of leadership is finding the good in others when at times it may be hard. Let’s face it; there are just some people for whatever the reason who do not resonate with us. Perhaps it’s their bad attitude or some other characteristic that makes them difficult to like. But if you will train yourself you can learn to find the value in each person and the contributions they can make. At times it may be difficult to spot but look for the good in others and what role you can have in making a positive impact in their life. Some flowers are cleverly disguised as weeds.

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If you enjoy reading the “Leadership Minute” you will especially enjoy reading Doug’s books, Leaders Without Borders & Great Leaders Wanted! Visit Doug’s website to order your copies today.

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5 Rules of the Blame Game

blame

A good leader takes a little more than his share of the blame, a little less than his share of the credit. – Arnold H. Glasow

John Killinger tells a story about the manager of a minor leader baseball team who was so disgusted with his center fielder’s performance that he ordered him to the dugout and assumed the position himself.

The first ball that came into center field took a bad hop and hit the manager in the mouth. The next one was a high fly ball, which he lost in the glare of the sun and it bounced off his forehead. The third was a hard line drive that he charged with outstretched arms; unfortunately, it flew between his hands and smacked his eye. Furious, he ran back to the dugout, grabbed the center fielder by the uniform, and shouted, “You idiot! You’ve got center field so messed up that even I can’t do a thing with it!”

The coach in the story reminds us of the type of culture we live in. The blame game is easy to play and in the end really serves no meaningful purpose. But as a leader if you want to grow, move your organization forward, and create a culture of excellence it’s going to require a different mindset in order to pull it off. Here are my five rules of the blame game that can help you navigate your way forward.

Begin with yourself.

In a “blame others first” culture this is where you are set apart as a leader. The tendency is to find someone to be the “fall guy” when things go south, but the leader steps up and takes responsibility. When you shoulder the responsibility as the leader you demonstrate that you are with and for your team not just in the good times but also when the chips are down. A good leader takes personal responsibility for his organization.

Look for solutions.

Once responsibility has been taken it’s then time to move beyond “who to blame” and work on solutions. This can be as simple as diagnosing a poor communication problem or perhaps something more complex. The point being; don’t dwell too long on who messed up but rather channel your energies on what to do next.

Attack bad attitudes.

In order to coalesce team members around a new culture of excellence and move past a blame game mentality you must address bad attitudes. “Your attitude, not your aptitude, will determine your altitude,” stated Zig Ziglar. Bad attitudes will ground your organization and will be the single greatest challenge to your leadership. The work of your team will be a reflection of their attitudes. Attack bad attitudes, keep yours positive, and change your culture.

Manage mistakes wisely.

The way you mange mistakes can pay great dividends but it all depends on how you handle it. Rather than demoralizing the offender with a wrong response why not use it the opportunity to do something constructive? As a leader, how you handle the mistakes of others speaks volumes about what’s most important to you. Those who blame belittle. Be a leader who encourages and turns the mistakes into something positive.

Examine motives.

Understanding the blame game begins with identifying the motives for blaming others. Possibilities might include professional jealousy, subtle expressions of bullying, deflection off of one’s own insecurities, etc. By examining the motives of those caught in playing the blame game card you can learn a lot about the inner workings of your organizational dynamics and patterns. As a leader you need to have a handle on what is taking place in order to correct it.

Playing the blame game is too easy. Leading up is hard. Your leadership will rise when you rise up and do the right thing. If you want a better way forward then stop with the blame game.

What do you say?

© 2013 Doug Dickerson

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If you enjoy reading Doug’s leadership insights you will especially enjoy reading his books, Leaders Without Borders & Great Leaders Wanted! Visit Doug’s website to order your copies today.

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Leadership Minute: Growth By Conflict

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Difficulties are meant to rouse, not discourage. The human spirit is to grow strong by conflict. – William Ellery Channing

How nice it would be to grow as a leader divorced from any conflict or discouragement. But that’s not reality is it? Hang around in leadership long enough and you will have your share of difficulties, discouragement and conflict. But the good news is that each of those times of testing are making you stronger and preparing you to lead at a higher level. No amount of testing is ever in vain. Be encouraged as you go through the tough times. You are stronger than you realize!

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If you enjoy reading the “Leadership Minute” you will especially enjoy reading Doug’s books, Leaders Without Borders & Great Leaders Wanted. Visit Doug’s website to order your copies today.

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Website: www.dougsmanagementmoment.blogspot.com

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Leadership Minute: It’s All About People

people

Too often we focus on the tactics and the techniques to build a business rather than the people who are the business. – Howard Behar

This is perhaps one of the easiest and most necessary pieces of advice leaders overlook in growing a business or in their personal development. It’s always about the people. The day you forget that it’s about people and believe it’s something else is the day you are in decline. Keep your focus where it belongs and watch your business and leadership grow. Don’t allow secondary but necessary things to replace your top priority which is mandatory. Keep people first and everything else will take care of itself.

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If you enjoy reading the “Leadership Minute” you will especially enjoy reading Doug’s books, Leaders Without Borders & Great Leaders Wanted. Visit Doug’s website to order your copies today.

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Website: www.dougsmanagementmoment.blogspot.com

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Doug is available to speak for your business, civic, or church group for leadership development or keynotes. Reach Doug at [email protected] for more information.

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Leaders Without Borders

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Dear Friends,

Why “Leaders Without Borders?”

If you are like me, you’ve read hundreds of books on the topic of leadership. And like you, I’ve grown and benefited from them and continue to grow my library of leadership books.

When I first set out to write “Leaders Without Borders” I concerned myself with two essential questions as I began.

First, what do I say to the novice leader starting out? How would I communicate leadership principles garnered over nearly 30 years of leadership experience that could be clear and concise?

Second, how would this book speak to seasoned leaders? What would make it any different from what has already been said in so many different ways?

The finished product resulted in identifying nine essentials that I believe are pertinent to any leader in any stage of leadership development. These timeless leadership principles are crafted around stories that will inspire and challenge you and perhaps help you to see a timeless principle shared in a new light. They are as follows:

  • Passion
  • Priorities
  • Optimism
  • Teamwork
  • Attitude
  • Authenticity
  • Loyalty
  • Kindness
  • Legacy

I believe that these essentials are what make leadership work. It’s as you put these essentials into practice that your leadership can grow, expand, and make a difference not only in your life but in the lives of those you lead.

Since the release of “Leaders Without Borders” I’ve been blessed to partner with businesses, schools, and churches to promote these leadership essentials and to grow and develop future leaders and veteran leaders alike.

Writing in the foreword to “Leaders Without Borders” my friend and noted leadership authority Mark Sanborn, author of The Fred Factor writes, “I rarely like easy answers because they are usually unrealistic. I do, however, like books that challenge a leader’s thinking and provide him or her with new insights that prompt action. This book by Doug Dickerson is that kind of book.”

I would like to invite you to discover for yourself what makes “Leaders Without Borders: 9 Essentials for Everyday Leaders” a book worth your time to read and perhaps one you would consider sharing with a colleague, friend, boss, pastor, or your child’s teacher. Your purchase also helps support the Management Moment Leadership Foundation (http://bit.ly/WJ755v) whose featured cause is St. Jude Children’s Research Hospital. Priced at just $10 per copy would you consider buying an extra one to share?

Thank you so much for your readership, for making your purchase, and for your commitment to grow as a leader. Simply click on this link to my website and click the “Buy Here” button at www.dougsmanagementmoment.blogspot.com

Going forward my commitment to producing sound, practical and applicable leadership content remains my goal. Thank you for your support!

Leading with you!

Doug

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Leadership Minute: Composure or Consequences

composure

Always keep your composure. You can’t score from the penalty box; and to win, you have to score. – Horace

Your composure is the single greatest external sign of your leadership style. While internally you may be anything but calm it is by maintaining your composure that you can sum up the situation you are dealing with, figure out the right response, and mobilize appropriate personnel and resources to deal with it. By failing to keep your composure you can make an already vulnerable situation even more complex and hurt the rest of your team. My suggestion is to be like a duck – calm on the surface and paddling crazy underneath.

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If you enjoy reading the “Leadership Minute” you will especially enjoy reading Doug’s books, Leaders Without Borders & Great Leaders Wanted. Visit Doug’s website to order your copies today.

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Leadership Minute: The Company You Keep

friend

The key is to keep company with those who uplift you, whose presence calls forth your best. – Epictetus

As a leader you will cross paths with a large number of people. It comes with the territory. But the company you keep is different. The company you keep is special. They are the ones who despite knowing your quirks and shortcomings will always be there for you. They are the ones who will call forth your best, who believe in you and believe and in your potential. Aren’t you glad for people like that? Be friendly to all but be careful who you keep.

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If you enjoy reading the “Leadership Minute” you will especially enjoy reading Doug’s books, Leaders Without Borders & Great Leaders Wanted! Visit Doug’s website to order your copies today!

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Leadership Minute: Opportunities Abound

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I always tried to turn every disaster into an opportunity – John D. Rockefeller

Your attitude in the face of adversity is the difference between success and failure. Setbacks and disappointments are not unfamiliar territory for leaders. What sets you apart from those around you is your response. What are you doing with your disasters and setbacks? Why not look for a way to turn it into an opportunity for good? Every experience is a learning experience. Instead of resenting the adversity you face why not embrace it, learn from it, and make it a teachable moment for someone else? Opportunities will always be present from which you can learn and grow. Make it count.

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If you enjoy reading the “Leadership Minute” you will especially enjoy reading Doug’s books, Leaders Without Borders & Great Leaders Wanted! Visit Doug’s website to order your copies today.

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Website: www.dougsmanagementmoment.blogspot.com

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