Four Leadership Lessons From Ebenezer Scrooge

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Hello, Ebenezer, I’ve been waiting here for you… – The Ghost of Jacob Marley

Tune in to most any radio station and you will hear the Christmas Carols. The stores are decorated and the bells are ringing. Yes, Christmas is upon us. Are you ready? Are you in the Christmas spirit?

The festivities and good cheer can bring out the best in people. It’s a time to reflect, give thanks, and give back.

But it’s also a time to look back on 2014 before it closes out and reflect upon your progression as a leader and to make plans for your growth and development going into the New Year. With the help of one such literary character of Christmas we will learn some lessons of leadership that can help you all year.

Charles Dickens’ A Christmas Carol is a favorite for many. It’s a timeless story that has entertained for generations. But let’s not overlook the leadership lessons that can be found in the story. Here are four.

Epiphany’s happen for a reason

As Scrooge was preparing for bed he was visited by the ghost of his former business partner Jacob Marley. Marley shows Scrooge the fate that had befallen him due to the way he abused the poor and hoarded his wealth. Marley’s fate was now to walk the earth bound in the chains of his own greed. Marley explains to Scrooge that this too would be his fate if he did not change his ways.

There comes a time in the life of every leader that you must take stock of who you are, where you are, and re-connect with your purpose in life. Your epiphany can be a wake-up call to make some major changes in your life or it can be to reaffirm the course you are on. But regardless, pay attention and heed the warnings.

Not everything that glitters is gold

The Ghost of Christmas Past takes Scrooge on a stroll down memory lane from his time as a young man. He is seen enjoying a Christmas party given by his boss Mr. Fezziwig. But things take a foretelling turn when the ghost shows him a Christmas in which his fiancée, Belle, leaves him because she realizes he cares more about money than her. He then sees Belle several years later on Christmas Eve happily married to another man.

Scrooge was blinded by his love for money and by his greed. It became his identity. It was more important to him than relationships. In leadership the bottom line is not money; it’s people. Don’t mistake your money for power or your influence for integrity. They are not the same. When you are right on the issue of people and relationships everything else will eventually take care of itself.

Words matter

The Ghost of Christmas Present shows Scrooge the festivities of London as well as a sickly Tiny Tim, Cratchit’s son. Upon expressing his concern for the boy, the ghost informs him that he will die unless something changes. The ghost uses Scrooge’s words about “decreasing the surplus population” against him. Presented with two more sick children to see, again, his own words, “Are there no prisons, no workhouses?” come back to haunt him.

As leaders it’s easy to get caught up in the moment and say things that we wish we could take back. I’ve spoken my fair share. How about you? Perhaps it’s time to learn how to pause a few seconds longer before speaking the first thing that comes to mind. How about a more kind and thoughtful approach? Make no mistake – words matter. And you can do a lot less damage with your mouth closed.

It’s never too late to change

The Ghost of Christmas Yet to Come shows Scrooge Christmas Day one year later where Tiny Tim has died just as the previous spirit predicted he would. Then the ghost shows Scrooge scenes of the death of a “wretched man” and how some people make fun of him and are even relieved that he is dead. The ghost then shows Scrooge the tombstone- and it bears his name. Scrooge weeps over his grave and begs for another chance before awakening to find that it’s Christmas Day. A remorseful Scrooge repents and becomes a generous man. He visits Fred, gives Cratchit a raise, and takes Tiny Tim under his wings.

To be sure, leaders are human and come with many flaws. But the story of Ebenezer Scrooge is a reminder about the importance of generosity, the value of relationships, and what matters most in life. It’s a reminder about the importance our lives moving in the direction of redemption.

© 2014 Doug Dickerson

 

 

 

 

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Three Locks That Hold You Back

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Life has no limitations except the ones you make. – Les Brown

The story is told of master magician and locksmith Harry Houdini on one of his European tours and how he found himself locked in by his own thinking. After he had been searched and manacled in a Scottish town jail, the old turnkey shut him in a cell and walked away. Houdini quickly freed himself from his shackles and then tackled the cell lock. But despite all his efforts, the lock wouldn’t open.

Finally, ever more desperate but completely exhausted, he leaned against the door–and it swung open so unexpectedly that he nearly fell headlong into the corridor. The turnkey had not locked it.

One difficult lesson for leaders to learn is that it’s not always the big stumbling blocks along the way that will do you in. In fact, just the opposite can be true if you are not careful. From the story we learn that what Houdini thought was locking him in the cell was the very thing that would set him free.  Here’s the lesson: at times what you think is the problem is not the problem and the small things you overlook are the ones that give you the most grief.

So what are some of the locks in leadership that will hold you back and keep you from reaching your potential? There are many, but I will highlight three. If you will pay attention to these little things now it can save you a lot of heartache later.

The lock of low expectations

You will only rise to the level of success that you envision and strive for. Your expectations are the measuring rod of your dreams. If you are locked in by low expectations then high expectations will never occur.

But who or what is the source of your low expectations? You must identify and get to the root of your low expectations if you want to turn things around.  Perhaps it’s a lack of confidence in your abilities. It may have been a bad break that you haven’t recovered from. Maybe you bought-in to someone else’s low expectation they placed on you.

Regardless of the source, you must disqualify it of its place in your vocabulary, your mindset, and your vision going forward. You can unlock your potential to growth and success when you remove low expectations from your playbook.

The lock of improper comparisons

One potentially demoralizing habit a leader can do is to get caught up in is the comparison game. You know the drill, “He has more clients”, “She has more contacts”, “He gets all the breaks”, “Her family name got her where she is,” and on it goes.

It’s all too easy to make improper comparisons and allow that to be a source of discouragement and a setback. You are not called to run anyone else’s race but your own. Improper comparisons are a lock that will always hold back so long as you are consumed by the other person and your perceptions of what is not fair.

As a leader you will ultimately have to look inward and upward if you want to be at peace. So long as you allow someone else to be your measure of success then you will always doubt and second guess yourself. Find peace at the end of the day in knowing that you did your best. Unlock the potential of everything that is great about you – not others.

The lock of a bad attitude

Ultimately, your attitude is your deal-breaker. With a good attitude you can unlock all the potential that is uniquely yours to achieve. A bad attitude will keep you locked up in a cell of your own making that will always hold you back.

Do other people sometimes get the better breaks? Do bad things happen to good and honest people? Of course it does. Life is not always fair. But life is made better or made worse by the way you respond and the attitude that you choose.

As a leader it’s time to pick some locks and set yourself free. It’s time to raise expectations equal to your talent – not equal to your fears. It’s time to quit comparing yourself to others and change your attitude.

It’s time to unlock your potential!

 

© 2014 Doug Dickerson

 

 

 

 

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Three Things to Know…About Servant Leadership

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“The first responsibility of a leader is to define reality. The last is to say thank you. In between, the leader is a servant.” – Max de Pree

Over the years there has been a lot of talk and misconceptions about servant leadership. Here’s my take…

  1. Leaders who serve do not vacate their positions of power or authority they validate it. Servant leaders have those positions not because they are power-hungry, manipulative, or selfish, but because they are not. Make no mistake, servant leaders have power and authority, but they’ve learned the secret of how and when to exercise it.
  2. Leaders who serve are invested in the success of their team. They will empower their people with every tool possible in order to ensure their success. Servant leaders understand that when they help others become successful they are successful.
  3. Leaders who serve are relational. Servant leaders are intentional about building relationships in order to gain the trust and confidence of his or her people. When you take the time to be among your people and get to know them, they will see up close what type of person and leader you are. At the end of the day, your people want a leader they can relate to not one they fear.

A few final takeaways…

  1. Don’t throw your weight around – it’s unbecoming of a leader. Serve them.
  2. Be invested in your people and they will not disappoint you.
  3. Know your people and be vulnerable. People like it when you are real.
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A Tale of Three Leaders

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The pessimist complains about the wind; the optimist expects it to change; the realist adjusts the sails. – William Arthur Ward

One of my favorite stories is from John Maxwell. In it he shares about the turkey chatting it up with the bull. “I would love to be able to get to the top of that tree,” sighed the turkey, “but I haven’t got the energy.”

“Well,” replied the bull, “why don’t you nibble on some of my droppings? They’re packed with nutrients.”

The turkey pecked at a lump of dung and found that it actually gave him enough strength to reach the lowest branch on the tree. The next day, after eating some more dung, he reached the second branch. Finally after a fourth night, there he was proudly perched on top of the tree. But he was promptly spotted by a hunter, who shot him down out of the tree.

The moral of the story: BS might get you to the top, but it won’t keep you there.

Every leader I know wants to make it to the top. I’ve yet to find one that doesn’t want to be successful. Your leadership point of view – how you see your world, will set into motion the realities of your leadership and to a certain extent the success you have. Will your present leadership style get you to the top? Will it keep you there? Here are three style of leadership for your consideration.

The pessimistic leader

This is the leader who always sees the glass half empty. For this leader the next disaster is just around the corner and no one is prepared for it. The pessimistic leader assumes the worst and usually creates self-filling predictions.

It’s hard to wrap our minds around this type of leadership style but it’s one that in some circles exists. The only thing more demoralizing than working for this type of leader is being one. But know this; a pessimistic leader is one by choice. The pessimistic leader is not the only leader to face adversity, setbacks, personnel issues, economic challenges, etc. It comes with the territory. Then what’s the deal breaker? In a word – attitude.

The pessimistic leader’s lid of limitation is his or her attitude. Until this leader drops their pessimistic ways they never make it to the top. Zig Ziglar was right when he said, “Your attitude, not your aptitude, will determine your altitude.” Change your attitude and you will change your point of view.

The optimistic leader

The optimistic leader has an easier path to the top. Why? For the opposite reason the pessimistic leader will not reach it. Optimism is the fuel that drives you and it’s contagious. A healthy dose of optimism will give you and your team the competitive advantage you need to climb your way to success.

But is optimism alone enough or is more needed? Just as you need a dream or a goal to shoot for, optimism alone is not sufficient. You must be awakened to your dream and work it. You can dream all day but until you go to work you are just a daydreamer. You need an optimistic frame of mind that causes you to believe that anything is possible-and it is- but you must channel that optimism through hard work and measureable results.

An optimistic leader expects challenges and is prepared for them. But the optimistic leader needs to know how and when to pivot and be prepared to make adjustments. It’s hard to remain optimistic for long if you are going in the wrong direction.

The realistic leader

The realistic leader knows how to discern the BS, adjust the sails, and make the best of every challenge and opportunity. The leader wearing the realistic hat will tell you the truth no matter how sobering it may be. It may sound something like this, “Times are tough. We’re not where we want to be or should be. We’ve been blindsided, and at times we’ve dropped the ball. We’re going to make some changes and if we will pull together and work hard, together we can turn this around.” It’s acknowledging problems and accepting responsibility with optimism still in place.

The realistic leader walks a tightrope. If the tone is too harsh it can have negative consequences. If the message is not delivered forcefully enough the perception can be that problems are being swept under the rug. But optimism devoid of reality sets people up with a false hope. People need to know what’s optimistically within reach.

A realistic leader’s greatest asset in order to be successful is trust. When people trust their leader to not BS them and give it to them straight, and have their backs, the sky is the limit as to how high they can go.

Which type of leader are you?

 

© 2014 Doug Dickerson

 

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Leadership Minute: Compassionate Leadership

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Always keep an open mind and a compassionate heart. – Phil Jackson

No matter what your station is in life; regardless of the title or position that you hold; it all comes down to this underlying attitude. When you can walk through life and leadership with all of its challenges and keep an open mind and a compassionate heart you have achieved something special. When you can keep an open mind to new possibilities and ways of thinking and possess a willingness to learn; you will go far as a leader. When you choose to have a compassionate heart towards others without being calloused by the cares of life; you have grown gracefully as a person. These two traits will always serve you well in life and in leadership. If there’s ever been a time for leaders to model this type of living it’s now. With an open mind and a compassionate heart you can impact your world in a positive way.

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Leadership Minute: Lead the Peace

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Blessed are the peacemakers, for they shall be called sons of God. – Matthew 5:9 (Jesus)

This is perhaps one of the biggest dichotomies of leadership. Being a peacemaker is often seen as a sign of weakness when in reality it’s a sign of strength. Keeping the peace is about making hard decisions that are not necessarily seen as peaceful. Leadership weakness is found in a passive or casual style of looking the other way and tolerating things that otherwise would be looked upon as offensive. The decisions you make as a leader have consequences. It can please the masses or anger them depending on the day. But that’s a non-factor for the leader who bases his or her decisions on values and principles rather than on what’s expedient. Leading the peace occurs when you apply your leadership skills to make the case for the direction you are going. You can lead the peace or preside over appeasement, but know this; you will not know peace if you choose the latter. My suggestion? Be a peacemaker.

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Leadership Minute: Different Is Good

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To be one, to be united is a great thing. But to respect the right to be different is maybe even greater. – Bono

How is it that we are all different but we can’t tolerate the differences in others? It seems paradoxical. But one of the hallmarks of your leadership is to not only recognize the differences in others but to show respect. Not everyone will see the world as you and you will not see it like others. But before you dismiss the other person for their differences consider for a moment what you are missing out on. It’s as you learn to respect the differences in others you can begin to learn from them. Don’t allow your fears or prejudices to marginalize you as a leader. It doesn’t mean you have to compromise your values or you principles in order to lead. You build respect by being respectful. Besides, just think how boring things would be if we were all alike.

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Leadership Minute: The Measure of Your Happiness

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Happiness…consists in giving, and in serving others. – Henry Drummond

What is happiness to you? How do you measure or quantify it? For some it’s found in the acquisition of possessions; for others it’s their career or the sum of their bank account. For leaders, however, I’d like to submit there’s a different measurement. Yes, there can be happiness found in the success and in the rewards of your career. But leaders know and understand that it’s much deeper than that. The focal point of leadership is a servant’s heart that is more concerned about giving than it is about receiving. Your place or position in leadership is not about having all eyes on you. It’s about embracing the responsibility that comes with where you are and using your influence to serve others. The measure of your happiness then becomes a reality when you understand your purpose is far more important than you.

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Leadership Minute: Make Believe

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Real difficulties can be overcome; it is only the imaginary ones that are unconquerable. – Theodore N. Vail

What real difficulty are you facing? Regardless of what it is you can overcome it. With the right attitude and a lot of determination you can turn things around. But your imaginary difficulties are the ones that will trip you every time. What are imaginary problems? They are the ones created by vivid imaginations, paranoia, and insecurity. As a leader you cannot allow your imagination to get the best of you. It’s not healthy to create real life difficulties out of imaginary circumstances. It’s when you are secure and confident in your talents, gifts, and in your ability to lead that you can rise above those false perceptions. Every leader faces challenges and difficulties and you won’t always be popular for the stands you take and the principles you lead by. But that’s where you must draw the line. Don’t create additional problems for yourself with a run-away imagination. Make believe or making it real – the choice is yours.

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Leadership Minute: Redirect Your Rejection

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As I look back on my life, I realize that every time I thought I was being rejected from something good, I was actually being re-directed to something better. – Steve Maraboli

On your leadership journey you will experience setbacks, failures, and rejection. Am I a pessimist? Not at all. How you react to these experiences that will surely come your way is what will set you apart from the want-to-be leader who sulks in his or her self-pity and the one who will learn and grow from it. Every obstacle you face introduces you to who you really are. For that you can be thankful. What you choose to do with it going forward is up to you. Will you sit and sulk, or will you rise to the occasion, roll up your sleeves, and work even harder? Obstacles and rejections are merely stepping stones to something great if you will change your attitude and not take rejection personal. Redirect your rejection and use it for something good. The outcome is up to you.

 

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