coaching – Page 10 – Doug Dickerson on Leadership

Three Boundary-Busters Every Leader Must Face

You’re the same today as you will be in five years except for two things: the people you meet and the books you read. – Charlie “Tremendous” Jones

About 350 years ago, as the story is told, a shipload of travelers landed on the northeast coast of America. The first year they established a town site. The next year they elected a town government. The third year the town government planned to build a road five miles westward into the wilderness.

In the fourth year the people tried to impeach their town government because they thought it was a waste of public funds to build a road five miles into a wilderness. Who needed to go there anyway?

Here we had people who had the vision to see three thousand miles across an ocean and overcome great hardships to get there but in a few short years were not able to see even five miles out of town. They had lost their pioneering vision. They were unable to move beyond their current boundaries.

If not careful, we too can get stagnant where we are and not move forward with fresh thinking and ideas. Expanding your borders as a leader and as an organization is about growth. Will your current way of thinking cause you to move forward in a positive way? Are you placing limits on the possibilities that could be yours? Here are three boundary busters that I think held the people back 350 plus years ago that could be holding you back today.

Having a big vision without the big picture.

Initially the people knew what they were signing up for and went along. But the vision that took them 3,000 miles at the start would not take them five additional miles at the end. Buy-in at the beginning of your vision is imperative but if there is no big picture to motivate your people to its completion it’s tragic.

An unfulfilled vision will frustrate you as a leader and disillusion your people. If you want to expand your boundaries beyond where you are today then your people must see the big picture. Open it up to them. Let them see the steps in the process and why they are needed. Do your people know your ten year plan? How about a five year plan? Do you know it? When your vision is clear then the big picture will make sense but not until then. If you want your followers to know it then it’s up to you as the leader to share it.

Limitless possibilities constrained by limited accomplishment.

The first few years these new travelers did what was necessary. They established a town site and government. By all accounts they were making progress. But a shift happened. Their thinking changed. What do you suppose happened? My guess is that the urgency of the vision that brought them there has now settled and they have become comfortable.

Complacency is a threat to any organization and leader. When you allow yourself and those you lead to “auto-pilot” their work, goals, or expectations then you have become settled. You may not be losing ground but you are certainly not gaining any. The townspeople could not see the big picture because they were comfortable. Never mind that they could have expanded their borders and improved their way of life. So long as you are comfortable where you are you will never expand your borders.

Small thinking in the face of great possibility.

Surely there was more to the 3,000 mile journey than a cozy little township. Was not surviving the hardships of sea now worth greater exploration? Expanding your borders is not about settling. Do you not have new trails to blaze? Do you not have new discoveries to make? Sadly, in the face of such great opportunity were those who were ready to obstruct progress.

The lesson learned here is this: Not everyone who starts with you will finish with you. Not everyone will pay the price to go to the next level. The greater the sacrifice the fewer your numbers will be. Many will want to bask in your accomplishments but not all will help you get there. But leaders understand this and will not hold it against them. It is the point of separation. If you want to expand your boundaries as a leader you must be willing to pay the price. Sometimes you will travel alone. But your possibilities are there for the taking if you are willing to lead the way.

What do you say?

I invite your feedback!

1. What boundary-busters are you challenged with?

2. How can you more effectively share your vision and big-picture with those you lead?

3. In what ways can you encourage those you lead to take the journey with you?

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Three Ways to Map Your Future

Posted February 16, 2014
by admin
1 Comment on Three Ways to Map Your Future

Each man should frame life so that at some future hour fact and his dreaming meet. – Victor Hugo

A story is told of an old map on display in the British Museum in London. It’s an old mariner’s chart, drawn in 1525, outlining the North American coastline and adjacent waters. The cartographer made some intriguing notations on areas of the map that represented regions not yet explored.

He wrote: “Here be giants,” “Here be fiery scorpions,” and “Here be dragons.” Eventually, the map came into the possession of Sir John Franklin, a British explorer in the early 1800’s. Scratching out the fearful inscriptions, he wrote these words across the map; “Here be God.”

Your rise as a leader is marked by a future you choose for yourself. Although it’s not a guarantee, you can take great strides to attaining it through big dreams, hard work, and a willingness to pay the price to achieve it. From the old mariner’s chart come three leadership lessons for your consideration as you map your future as a leader.

A future with a clean slate.

Regardless of how others may have labeled you in the past your future is yours to write. Have you made mistakes in the past? Have you been unfairly criticized? Have others tried to marginalize you or overlooked your potential? Well, let me encourage you to know that who you are today and where you are headed as a leader is not decided by what others think or believe but in the way you now choose to behave. It’s decided by the truth you choose to believe and accept about who you are now. Ignore the labels and refuse to be defined by your past. You have a clean slate with which to work. Now is your time to chart a new course.

A future with fresh thinking.

By embracing your future and working with a clean slate you can now go to work with fresh thinking that can propel you to a new level. Are you comfortable enough in your own skin to be made uncomfortable with new ideas? When you map your future you must do so with new and improved ways of thinking. Throw off the shackles of old thinking and stale ways of doing things. It won’t happen by chance. Moving forward with new disciplines will require an open mind and right attitudes. Fresh thinking deserves a chance but it will only work when you cross out the old inscriptions of the past and chart a new future.

A future with unlimited potential.

Mapping out your future has little to do with past labels. It has everything to do with what you believe about yourself, how you choose to act upon that belief, and what actions you are willing to take to go there. In as much as you don’t have to be defined by your past, only you can choose your future. You have all the makings of a strong leader when you believe the truth of today over the definitions of yesterday. Embrace your potential. What goals or dreams do you need to resurrect and dust off? What past inscription do you need to cross out? It’s time for a new entry on the map of your future and it needs to be the one you write. Dare to believe that you have unlimited potential and a future full of possibilities. Just remember, those who have tried to contain you in your past won’t be part of your success in the future. Your story is yours for the making. Dream big. Work hard. Don’t look back.

1. Which point hit home with you the most?

2. What are some tangible ways one can cross out the impressions of others in the past so that you can move forward with your future?

3. What goals and dreams are you inspired to pursue with a renewed passion?

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Leadership Minute: Reach Back; Lift Up

What makes you great is when you reach back and help somebody else become great. – Joel Osteen

What is the measure of your leadership? For some I suppose this might be a subjective question, but I don’t believe so. This is one of your greatest acts as a leader. The purpose of your leadership transcends your job description, title, or any other marker you may assign to it. What makes you an impactful leader is measured not by those who serve you but by how many you reach back and help become great also. Simply put, it’s not about you. Your impact as a leader is found in helping others become great. Reach back; lift up!

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Four Traits of Courageous Leaders

Posted February 8, 2014
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Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.” – Winston Churchill

A story is told of Leonidas, King of Sparta, who was preparing to make a stand with his Greek troops against the Persian army in 480 B.C. when a Persian envoy arrived. The man warned Leonidas of the futility of trying to resist the advance of the huge Persian army. “Our archers are so numerous,” said the envoy, “that the flight of their arrows will darken the sun.” “So much the better,” replied Leonidas, “for we shall fight them in the shade.” Leonidas made his stand, and died with his 300 troops.

It’s one thing to have courage as a leader but another thing to be foolish. While Leonidas’ actions may be considered foolish in retrospect, courage can be one of your most valuable assets as a leader. Here are four characteristics of courageous leaders.

They are willing to stand alone

Courageous leaders are those who know where they are going and what it takes to get there. They can be both inspiring and complex. Their focus and demeanor can be misinterpreted by those who may not share the same leadership DNA who had rather go all out with a passion than play it safe with an assumption.

Leaders who are willing to stand alone do so not always by choice but sometimes out of necessity. When you believe so strongly in your cause that you are willing to stand alone it gives the signal to the rest of your team that you are all in. Be it your values, convictions, ethics, or just the general principles of sound leadership you will earn the trust and respect of those you lead when you are willing to go it alone for what is right.

They are willing to think different

Courageous leaders have cut the strings to the safety nets of a “this is the way we’ve always done it,” mentality and have wagered their chips on new and innovative ways of thinking. Courageous leadership is not about throwing caution to the wind where anything goes, but it’s recognizing that being competitive in the 21^st century requires more.

Have you noticed how leaders who think different can be restless? They are constantly brainstorming new ideas and methodologies and challenging old assumptions. They do so not out of disrespect, but out of a desire to contribute in more meaningful ways not yet realized. Courageous leaders are different because they think different.

They are willing to take risks

Founded during The Panic of 1837, would you know of Proctor and Gamble had someone not taken a risk? Founded during The Panic of 1873, you now know of GE because someone took a risk. GM was founded during The Panic of 1907 all because someone took a risk. United Technologies was founded in 1929 during the Great Depression all because someone took a risk. It was during the Oil Crisis of 1973 that Frederick W. Smith founded FedEx. I think it was a risk worth taking.

Courageous leaders are risk takers. They have a high threshold for failure because they understand it’s the surest way to success. Risk takers don’t wait until conditions are just right in order to step up and take a chance. What great idea have you been holding back on because you were afraid to take a risk?

They are willing to make mistakes

Courageous leaders are not perfect. They make plenty of mistakes and at times can be challenging to work with. Their mistakes not made out of an abundance of caution but because they have long sense progressed beyond it. They live not just for the here and now, but are passionate about the future and its possibilities.

George Bernard Shaw said, “A life spent making mistakes is not only more honorable, but more useful than a life spent doing nothing.” Courageous leaders are willing to make mistakes and willing to risk looking foolish in order to live out the life she or he has dreamed. The only thing worse is to look back years from now with regrets for what you wished you had done.

What do you say?

I invite your feedback!

1. Which one of the four traits did you most identify with?

2. What additional traits would you add?

3. How can we as leaders encourage each other to be more courageous?

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Leadership Minute: What’s Your View?

Open expression of multiple points of view and vigorous discussion leads to unification of effort. – Jimmy Collins

When was the last time you had, by choice, open an honest feedback in your organization? It is imperative that honest feedback is not only given but encouraged. It is when everyone has a voice that everyone has ownership. Creating ownership happens when leaders are secure enough to hear the truth and when egos are checked at the door. A wise leader wants the truth and will foster feedback in a way that is constructive and beneficial for everyone involved. Welcome differing points of view. Welcome honest discussion. Grow and learn together.

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Leadership Minute: Customer Service and the Leadership Connection

Posted January 21, 2014
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Whether you are big or small, you cannot give good customer service if your employees don’t feel good about coming to work. – Martin Oliver

The mistake some managers in business make is found in not understanding the connection between good customer service and sound leadership skills. They see it as two separate entities when really it’s one. You can’t provide good customer service to the people you are most dependent upon for your success without understanding how it all depends on strong leadership skills. They are interdependent skills that have to be taught. If your employees don’t feel good about coming to work why should your customers feel good about doing business with you? Take care of your leadership needs and you will take care of your customer service needs. Happy customers make happy employees.

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Three Ways to Push Back Against Negative People

Posted January 18, 2014
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The greatest day in your life and mine is when we take total responsibility for our attitudes. That’s the day we truly grow up. – John C. Maxwell

The noted English architect Sir Christopher Wren was supervising the construction of a magnificent cathedral in London. A journalist thought it would be interesting to interview some of the workers, so he chose three and asked them this question: “What are you doing?”

The first replied, “I’m cutting stone for 10 shillings a day.” The next answered, “I’m putting in 10 hours a day on this job.” But the third said, “I’m helping Sir Christopher Wren construct one of London’s greatest cathedrals.”

As a leader it is important to understand how important your attitude is as it relates to your success. How high and how far you go often has less to do with your talent or skills and has more to do with the attitude you have in navigating those skills. Attitudes can lift you or ground you. It’s a choice we all make.

While you may be fine with that scenario you may have more of an issue with other people and their negative attitudes. How do you handle those perpetually negative or toxic people in your office who always see the glass half empty and usually have something negative to say about most everything?

How can you push back against negative people in your life? Is it really possible? For starters, here are three tips to help you learn how.

Hit your personal reset button.

Hitting your reset button is about recalibrating your own set of personal standards. Consider for a moment the type of people whom you have tolerated or have entertained in the past. How many of those were the negative or toxic types? The reason they were around, excluding professional necessity, is because you chose to have them around. Hitting the reset button is about choosing whom you keep and who you cut loose. I will have more to say about that in a moment. Suffice to say; in order to push back against negative people you have to reset your standards and this means making some really important choices going forward.

Choose your inner circle more carefully.

The reason this is so important is that we tend to become like those we most closely associate with. If you want high standards for yourself then you will have to be more selective about those you keep close. That’s not to say you can’t be cordial to all, but you must be more selective with the few you keep close. Your standards are reflected in your associations. Negative people tend to attract negative people in the same way positive people tend to attract positive people. The good thing is that those closest to you will tend to be of the same mindset and attitude. Be careful about who you keep close because they can be the lifters in your life or the ones who drag you down.

Stay above the fray.

Simply put, there are times when you cannot escape the reach of negative people. They are in your office, they sit at the same conference table as you, and they share the same break room. Sharing the same space is not the same as sharing the same mindset. Your positive attitude can make the difference and give hope to those who share your same beliefs. Stay above the fray by staying true to your values. Staying above the fray means that others will have to come up to your level and not the other way around. When you stay above the fray you are setting a higher standard for everyone.

These three tips all have one thing in common. Did you figure it out? They are not tips on how to change the other person. They are all about the things you can do to improve your own attitude. You can’t change the other person, but you can be a good example to them. Pushing back against negative people is about improving yourself.

What do you say?

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Leadership Minute: Zip Your Lips

Posted January 17, 2014
by admin

The time comes upon every public man when it is best for him to keep his lips closed. – Abraham Lincoln

Leaders are often noted for what they say. After all, leaders are good communicators and as such enjoy firing up the troops with some motivational words that offer some profound encouragement. But, there are times when the leader needs to be quiet. Sometimes saying what’s on your mind could be inappropriate or simply not advisable. Mastering the discipline of keeping your lips closed can save you a lot of grief and preserve your stature as a smart leader. Just because you may be thinking of something “important” to say, it may be more beneficial in the long run to you and everyone else if you just keep it to yourself.

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Leadership Minute: Convictions and Assumptions

Posted January 15, 2014
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You must stick to your convictions, but be ready to abandon your assumptions. – Denis Waitley

As a leader your convictions will serve you well when they are clear to you. But make sure that your assumptions don’t cloud your way of thinking. Assumptions can change with circumstances and are not always accurate. Convictions are core beliefs that remain steady regardless of circumstances. Inaccurate assumptions can restrict your growth and cause you to hold onto beliefs that may not reflect current realities. Convictions give you direction and a way to move forward. While your assumptions are not always reliable your convictions give you stability. Be willing to stick to your convictions and let go of the rest.

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Leadership Minute: You Can’t Please Everybody

Posted January 14, 2014
by admin

We are not trying to entertain the critics. I’ll take my chances with the public. – Walt Disney

It’s one of the little secrets of leadership that makes a big personal difference. When you come to terms with the fact that you can’t please everybody you will be a much happier person and more focused leader. You will always have critics. But your focus is not on pleasing the critics but in being your best and doing your best without all the stress. Live to make a difference. Be kind and gracious to all. Don’t fret of over the critics. Life is too short and your dreams are too big to let it get to you.

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