business – Page 9 – Doug Dickerson on Leadership

Five Tensions of Leadership

Posted August 27, 2015
by admin

The fibers of all things have their tension and are strained like the strings of an instrument. – Henry David Thoreau

Avid movie enthusiasts will recall the Steven Spielberg movie “Hook” from the early 1990’s starring Robin Williams, Dustin Hoffman, and Julia Roberts. In this adaptation Peter Pan grows up and plays the role of Peter Banning- a self-absorbed, ladder climbing, workaholic baby boomer.

In some of the early scenes Peter promises his son numerous times that he would come to see him play in his baseball game. Time and again Peter tries to make it to the game but allows business to interrupt the plan and he misses the games. One time Peter even sends one of his office assistants to the ball game in his place. The movie goes on to depict the tension this creates between Peter and his son.

Like the character of Peter Banning; leaders know a thing of two about tensions and how at times relations can be strained. It’s an inevitable part of your leadership. Strings of tension can make beautiful music and can also be the source of great stress. How you handle tensions will set you apart. Here are five common leadership tensions and ways to handle it.

The tension of accountability

Accountability is essential to good leadership and smart leaders will not shy away from it. An old adage says, “Inspect what you expect,” and effective leaders take this to heart. Properly implemented accountability procedures are not meant to be a drag on creativity or productivity, but rather serve to complement it. The tension occurs when team members resist accountability or when leaders take accountability procedures beyond their stated purpose. Accountability works best when the objectives are clear and everyone takes ownership.

The tension of communication

Communication is the life-blood of your organization both internally and to those you serve. Getting communication right is essential. Yet when you look at any survey regarding employee engagement one of the top negative issues you will consistently see is poor communication. Tension occurs when leaders make assumptions about communication rather than taking responsibility for knowing it is taking place on all levels. Poor communication creates unnecessary tension that is easily avoidable. You can’t hold people accountable for what you failed to communicate.

The tension of values and vision

If your values and vision are not clear to your people (poor communication) then tensions will inevitably arise. The values and vision of your organization are the blueprints not just of where you are going but it also makes the case for why. If your people do not possess this essential information then tensions will regularly occur between those who “get it” and those who don’t. Within your organization will be people butting heads while never truly understanding why. The tension over values and vision will make you or break you. You must get this right.

The tension of relationships

The aptitude of a leader, while important, is secondary to the manner in which the leader relates to his or her team. Your attitude and disposition will carry you further than aptitude alone. Tensions arise when leaders are brash and abusive rather than competent and friendly. Developing strong people skills will endear you to your people, foster good morale, and will promote camaraderie built on trust. The smartest jerk in the room at the end of the day is still a jerk. Cut out the unnecessary tension and change your attitude.

The tension of time

The greatest commodity of any leader is time. Using it wisely is essential to your success. The demands on your time will create tension. Jim Rohn observed, “Either you run the day or the day runs you.” If you don’t take control of your time and schedule someone else will. The tension lies somewhere between your intent to manage your time and giving time to the people around you who need it. Striking a balance is not always easy. Develop a system that works for you then stick to it. Tension over time is less likely to occur when managed properly.

Let me be clear – you will have tensions in your leadership. The key is to be flexible and a willingness to bend when necessary.

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Turning Your Fear into Fuel

Posted August 21, 2015
by admin

Do the thing you fear to do and keep on doing it… that is the quickest and surest way ever yet discovered to conquer fear. – Dale Carnegie

I read a story not long ago that Louis Pasteur is reported to have had such an irrational fear of dirt and infection he refused to shake hands. President and Mrs. Benjamin Harrison were so intimidated by the newfangled electricity installed in the White House they didn’t dare touch the switches. If there were no servants around to turn off the lights when the Harrisons went to bed, they slept with them on.

What fear or phobia do you struggle with? I came across a list of the ten most common phobias and as it turns out mine is at the top of the list. Ask my family and they will tell you that my arachnophobia- the fear of spiders, can be rather entertaining at times.

But what’s not amusing or entertaining is when as leaders we allow fear to hold us back and keep us from reaching our full potential. How you address those fears can be defining moments that will either stall you where you are or move you forward. Turning your fear into fuel is the key to your success. Here are four ways you can do it.

Don’t allow fear to define you

A leader who is fearful will never succeed. Be it a fear of failure, other people’s opinion, or fear of the unknown- fear is the chief enemy of your future. If you allow fear to define you then fear will always control you. Every leader struggles with doubts and fears. It’s normal. But struggling with it is not the same as embracing it. Turn your fear into fuel by never surrendering your identity as a leader to fear.

Don’t allow fear to contain you

Fear has a way of boxing you in with wrong beliefs, wrong assumptions, and wrong views of your true worth and ability. Fear not only restricts your growth and development as a leader, but it restricts all the possibilities of your future. Fear is a trap that is hard to escape. You turn your fear into fuel when you hold yourself to a higher view of yourself. You are not the sum of your fears and doubts – you are the product of your Creator and your future has meaning and purpose.

Don’t allow fear to direct you

People who are driven by fear are not in control of their destiny. They are backseat drivers on a road to nowhere. Fear is a dead-end street that and will always disappoint. The road to success for you as a leader becomes a reality when you rise above your fears, shake off doubts, tune out the critics, and dare to take charge of your destiny. The fuel that drives your success is a passion for knowing who you are and that you have a compelling vision and plan to get there.

Don’t allow fear to confuse you

As a leader it’s important to understand that reservations and doubts at times are a normal part of the growing process. But don’t make the mistake of believing that your gut instincts are fear-driven. As you grow and mature as leader you will develop deeper levels of discernment regarding such things. But don’t confuse discernment and reasonable reservations with fear. So what’s the difference? Fears pander to worse-case scenarios and outcomes. Discernment relies on formulated wisdom- which at times may nix a decision about the future, and at times give the green light, but is always based on best-case scenarios. Turn your fear into fuel by trusting your instincts, trusting your team, and by moving forward with confidence.

Be assured that as you deal with your fears as a leader you are not alone. Fear is no respecter of persons and you will contend with it on your leadership journey. But with every victory over fear you become that much stronger, wiser, and empowered for the future. Face your fears with confidence that there is no fear that can defeat you.

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Three Locks That Hold You Back

Posted August 14, 2015
by admin

Life has no limitations except the ones you make. – Les Brown

The story is told of master magician and locksmith Harry Houdini on one of his European tours and how he found himself locked in by his own thinking. After he had been searched and manacled in a Scottish town jail, the old turnkey shut him in a cell and walked away. Houdini quickly freed himself from his shackles and then tackled the cell lock. But despite all his efforts, the lock wouldn’t open.

Finally, ever more desperate but completely exhausted, he leaned against the door–and it swung open so unexpectedly that he nearly fell headlong into the corridor. The turnkey had not locked it.

One difficult lesson for leaders to learn is that it’s not always the big stumbling blocks along the way that will do you in. In fact, just the opposite can be true if you are not careful. From the story we learn that what Houdini thought was locking him in the cell was the very thing that would set him free. Here’s the lesson: at times what you think is the problem is not the problem and the small things you overlook are the ones that give you the most grief.

So what are some of the locks in leadership that will hold you back and keep you from reaching your potential? There are many, but I will highlight three. If you will pay attention to these little things now it can save you a lot of heartache later.

The lock of low expectations

You will only rise to the level of success that you envision and strive for. Your expectations are the measuring rod of your dreams. If you are locked in by low expectations then high expectations will never occur.

But who or what is the source of your low expectations? You must identify and get to the root of your low expectations if you want to turn things around. Perhaps it’s a lack of confidence in your abilities. It may have been a bad break that you haven’t recovered from. Maybe you bought-in to someone else’s low expectation they placed on you.

Regardless of the source, you must disqualify it of its place in your vocabulary, your mindset, and your vision going forward. You can unlock your potential to growth and success when you remove low expectations from your playbook.

The lock of improper comparisons

One potentially demoralizing habit a leader can do is to get caught up in is the comparison game. You know the drill, “He has more clients”, “She has more contacts”, “He gets all the breaks”, “Her family name got her where she is,” and on it goes.

It’s all too easy to make improper comparisons and allow that to be a source of discouragement and a setback. You are not called to run anyone else’s race but your own. Improper comparisons are a lock that will always hold back so long as you are consumed by the other person and your perceptions of what is not fair.

As a leader you will ultimately have to look inward and upward if you want to be at peace. So long as you allow someone else to be your measure of success then you will always doubt and second guess yourself. Find peace at the end of the day in knowing that you did your best. Unlock the potential of everything that is great about you – not others.

The lock of a bad attitude

Ultimately, your attitude is your deal-breaker. With a good attitude you can unlock all the potential that is uniquely yours to achieve. A bad attitude will keep you locked up in a cell of your own making that will always hold you back.

Do other people sometimes get the better breaks? Do bad things happen to good and honest people? Of course it does. Life is not always fair. But life is made better or made worse by the way you respond and the attitude that you choose.

As a leader it’s time to pick some locks and set yourself free. It’s time to raise expectations equal to your talent – not equal to your fears. It’s time to quit comparing yourself to others and change your attitude.

It’s time to unlock your potential!

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Six Reasons Your Employees Don’t Believe a Word You Say

Posted August 6, 2015
by admin

By Doug Dickerson and Elizabeth Stincelli

“Don’t believe what I say. Believe what I do.” —Carlson Ghosn

Two psychiatrists meet at their 20th college reunion. One is vibrant, while the other looks withered and worried. “So what’s your secret?” the older looking psychiatrist asks. “Listening to other people’s problems every day, all day long, for years on end, has made an old man of me.” “So,” replies the younger looking one, “who listens?”

That humorous story reminds us as leaders of not just the necessity of listening but of the importance of how we communicate. It’s not so much what we say that’s important but that we are leaders who understand why our people should listen to us in the first place.

If your people are tuning you out and not believing what you say then your leadership is on life-support. Knowing the symptoms is the first step in turning things around. If your people don’t believe a word you say then here are six reasons why.

You are self-centered

If you are a self-centered leader your people will not believe you because you are only looking out for yourself. When decisions are made based upon what is best for you –what makes you look good- then you are using your people. Self-centered leadership tends to be manipulative and puts what is best for you above what is best for the team. If you are a self-centered leader you’d better wake up before it’s too late. One day you will look around and you’ll discover that not only are your people not believing you – they are not following you either.

You are inconsistent

Inconsistent actions produce inconsistent results. The flow and continuity of your leadership is essential to your success. If you say one thing and do another then those very actions will lead to mistrust and will marginalize your leadership. Flexibility is a must for any team moving forward. Unexpected things happen and your people will have to learn to go with the flow. But if you are inconsistent in terms of what you communicate or how you treat them it will be impossible for them to move forward or have faith in your leadership.

You don’t have their backs

Nothing will empower your team faster than having the backs of your people. A good leader knows this. But your people will not believe you if your message to them says “I have your back” yet you are nowhere to be found when they need you. When you empower your people and have their backs you create a momentum that can take your team to new levels of success. Don’t squander the drive, motivation, and ingenuity of your people by failing at this one critical element of your leadership. If you have the backs of your people they will have yours.

Your ego is front and center

If, as a leader, your ego is front and center, your employees won’t believe a word you say. Your ego can prevent you from seeing the world as it really is; you begin interpreting reality through your own biased lens. When your ego is front and center you send the message that your opinion is the only one that matters. Soon your employees, tired of hearing about how you know everything, will stop listening to you at all.

You lead with fear

If you lead with fear you will never earn the trust of your employees and they won’t believe a word you say. Fear stimulates the fight or flight response. In this state of mind, there is no higher-level cognitive thinking. When you lead with fear your employees disengage and become more focused on protecting themselves than what you are saying. Your attempt to control your employee’s behavior through fear will result in distrust and will undermine your ability to share your message and vision.

They don’t feel valued

Our success is deeply intertwined with our ability to collaborate. When your employees don’t feel valued they lose interest in continuing to try to contribute to the team. They withdraw and you lose the value of their unique skills and knowledge. Your employees need to have a voice and to have their individual contributions recognized and valued. Communication is a two-way street and when your employees don’t feel valued, you lose their respect which has a negative impact your ability to communicate and influence as a leader. When your employees don’t feel valued they won’t believe a word you say.

The key to leadership is trust and influence. If your people don’t believe a word you say, you have lost your ability to lead. It’s time to evaluate your leadership. Is your leadership self-centered or inconsistent? Do you have your employee’s backs? Is your ego front and center? Are you leading with fear? Do your people feel valued? Answer these questions honestly, make a change, and start leading today.

Elizabeth Stincelli is passionate about recognizing and inspiring the leader in each of us. She is the CEO of Stincelli Advisors where she focuses on helping organizations engage employees and improve organizational culture. Elizabeth holds a Doctor of Management degree with an emphasis on organizational leadership.

Learn more about Elizabeth by visiting her website, stincelliadvisors.com and connect with her on Twitter @infinitestin, Google+, and LinkedIn. You can contact her by email at [email protected].

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Announcing My New Book

Posted July 31, 2015
by admin

One leadership principle I have learned over the years is quite simple: leaders are readers! In my new book, It Only Takes a Minute: Daily Inspiration for Leaders on the Move, I take you on a 365 day leadership journey.

Each day begins with a quote from a current or past leadership thinker, sports figure, actor, minister, political figure, etc. followed by an inspirational leadership thought by me.

Leaders are busy people – I get it. In this daily reader you will be challenged in your leadership thinking and prodded to grow each day. As the title suggests, It Only Takes a Minute!

Click on the on the link below to order your copy today!

Click Here To Order

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Underdog Attitudes for Top Dog Leaders

Posted July 16, 2015
by admin

“I think whether you’re having setbacks or not, the role of the leader is to always display a winning attitude”. – Colin Powell

A man approached a little league baseball game one afternoon. He asked a boy in the dugout what the score was. The boy responded, “Eighteen to nothing–we’re behind.”

“Boy,” said the spectator, “I’ll bet you’re discouraged.”

“Why should I be discouraged?” replied the little boy. “We haven’t even gotten up to bat yet!”

That humorous story is a reminder of the power of a positive attitude even when the odds are not in your favor. Having and maintaining a positive attitude in the workplace can be challenging even for the most optimistic person at times.

A study conducted by Root Inc., (http://bit.ly/1J2wkdq) the strategy execution consulting company reported on the findings of a survey by Kelton titled “America’s Workforce: A Revealing Account of What U.S. Employees Really Think About Today’s Workplace.”

Among the interesting finding, one statistic stood out – employees feel discouraged. More than half (54%) of employees have felt frustrated about work. To be sure, everyone faces times of discouragement and frustration at work. It’s normal. Adding to that frustration from the survey is the admission of only 38% who say that their manager has established an effective working relationship with them, or 40% who say that they don’t get the company’s vision or have never seen it. With findings like that, can you see how frustrations rise and attitudes can sour?

So what is a growing leader to do? Here are three tips for developing underdog attitudes that can help you become a top dog leader.

Take ownership

Your attitude – good or bad, is on you. You can play the blame game or you can, with underdog fortitude, step up and take responsibility for your attitude. That means saturating your mind with positive thoughts and surrounding yourself with positive people. It means being intentional about what you read, who you listen to, and guarding your emotions. You don’t live in a bubble and you will be exposed to the negative attitudes of others. But at the end of the day the only attitude you are responsible for is yours. Own it.

Go on offense

Top dog leaders take the offensive with underdog attitudes. No one should just idly sit by while those with bad attitudes wreak havoc and erode the culture within your organization. Going on offense is about exerting your positive influence like the little boy in the dugout at the baseball game. You might be down momentarily but you are not out. It’s not about denying reality with your head in the sand, but it is about charting your course and the mindset you will have going forward. When you are proactive with a positive attitude it can be contagious. Go on offense and set the tone.

Never give up

Keeping a positive outlook on life be it in your place of work or elsewhere can be challenging. Having a positive outlook and attitude may place you as the “odd man out” in some circles but it’s worth fighting for. You may feel overwhelmed by those circumstances but let me encourage you to never give up.

Joel Osteen said, “Choosing to be positive and having a grateful attitude is going to determine how you’re going to live your life.” And that’s ultimately the bottom line. When you embrace an underdog attitude is will ultimately carve out the type of life you are going to live.

If those around you have a bad attitude, don’t join in-take ownership of your own. When others choose a negative path and tone don’t join them – go on offense and set an example for others to emulate. No matter how hard it is to keep your attitude positive, no matter how bad things are around you- don’t ever give up!

What do you say?

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How Delegation Raises the Bar of Leadership

Posted July 9, 2015
by admin

The inability to delegate is one of the biggest problems I see with managers at all levels. – Eli Broad

In the world of leadership development there is no shortage of material on the subject of delegation. It’s been a hot-button topic for as long as I can remember. Most of what I read about it falls into a “how to” category of “best practices” and delegation is relegated to independent acts of leadership as the need arises.

But is there another approach worth considering?

In his book, It’s Not About the Coffee, Howard Behar, the former president of Starbucks International, writes about what can happen when a business harnesses the creative power of its people. He states, “When any of us, from staff to managers to the CEO, think of ourselves and our colleagues as people- not workers or assets- we discover a wealth of knowledge and talent. When we allow ourselves and others to think creatively and make independent decisions based on common goals, we become more fulfilled, and we make a more worthwhile contribution.”

The concept here is a more lateral view of leadership rather than the traditional top-down approach. When the people in your organization are looked upon as people, not assets or workers, then your approach as a leader will be different and the relationship will be more personal.

When people are allowed to think creatively and make decisions based on common goals everyone wins. It’s what Behar refers to as people using a tool book instead of a rule book. It’s the difference between empowerment and stagnation.

How this plays out in terms of delegation can be a game-changer. Instead of a leader being a dispenser of decisions, or too insecure to delegate, the leader can now- without reservation- turn loose the best and brightest within his or her organization. The results can be transformational. This approach to delegation raises the bar or leadership throughout the organization. Here’s how.

Delegation that empowers the team

When the creative powers of your team are turned loose it creates a special momentum that can’t be duplicated by just one person. An empowered team- dutifully delegated to- can create an energy that is rare. Why? It’s the power not just of a buy-in on the part of the team (employee to employer) but a philosophical shift of “I’ve bought into you” (employer to employee) that makes the difference.

When a team is empowered and trusted, and its collective talents are respected, it raises the level of leadership for everyone.

Leadership Tip: Individual talents and skills are great but make sure your team members are playing to their strengths in the right place. If not, you are wasting valuable time and energy and will have little to show for it.

Delegation that rewards the team

Nothing frustrates a creative team more than an insecure leader who won’t act. The results can be detrimental and eventually the creative ones will leave because they are not fulfilled in their work. But when a leader respects and appreciates the individual as a person and the power of independent thinking- it will dramatically raise the bar of leadership. This approach pays dividends because team members will see their work as rewarding, valued, and appreciated. When this is the system-wide attitude and belief then productivity increases, morale is stronger, and the rewards are greater.

Leadership Tip: Delegation is not an abdication of your responsibility to make sure the vision and goals are clear and the work is being done. There’s a fine line between micro-managing and delegation. But once you delegate- get out of the way and trust your people to perform.

Delegation that elevates the team

When done right delegation will elevate the team to a higher level. When individual talents, skills, knowledge, and expertise come together with a unified goal and purpose, it’s hard not to envision such success. As a result, momentum rises and soon a new attitude and energy will propel your team. A new excitement in the air can be contagious. The bar of leadership has been raised. As a leader you now see and understand that delegation is not your stumbling block to success it is your pathway.

Leadership Tip: It’s incumbent upon you as the leader to channel this new found momentum and energy in the right direction. Unbridled energy moving in the wrong direction can be just as harmful as not enough energy toward the right direction. Keep the mission and vison in front of your people.

Richard Branson invokes an “in it together” attitude within his organization. When this is the approach to delegation it changes everything. Let your delegation empower, reward, and elevate.

What do you say?

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Leadership Toolkit: When the Visionary Leader Meets the Strategic Leader

Posted July 2, 2015
by admin

Leadership is the capacity to translate vision into reality. – Warren Bennis

About 350 years ago, as the story is told, a shipload of travelers landed on the northeast coast of America. The first year they established a town site. The next year they elected a town government. The third year the town government planned to build a road five miles westward into the wilderness.

In the fourth year the people tried to impeach their town government because they thought it was a waste of public funds to build the road westward into a wilderness. Who needed to go there anyway?

Here were people who had the vision to see three thousand miles across an ocean and overcome hardships to get there. But in a few short years were not able to see five miles out of town. They had lost their pioneering vision.

Visionary leaders (those who see the big picture) and strategic leaders (those who create the plan) are essential for the future growth and development of any organization. But can the two co-exist? It can be a challenging relationship but not an impossible one if you follow these basic rules of engagement.

Embrace your differences

Visionary leaders tend to be your charismatic type leaders who can cast the vision with great enthusiasm and confidence. They have a clear picture in their heart and mind of where they are going and why you should too.

But visionary leaders can at times be hard to work with. In his book, Rules of Thumb, Alan M. Webber writes, “Great idea people are rare- and also frequently hard to live with. They see things the rest of us can’t see, which is their gift. They can’t see what you and I see easily, which is their burden. Still, you need them and they need a home where they can contribute.”

Strategic leaders can be a great asset to the visionary leader by breaking down the vision into doable and measurable action steps which creates the vision. The strategic leader is the one who puts the puzzle together.

Leadership key: Your differences are your strengths. Embrace them and work together. You need each other.

Build a bridge

What strategic leaders and visionary leaders need is a way to connect. The divide between ideas and implementation must be joined. There has to be a way as Webber says to “build a bridge the great ideas can walk across from those who have to those who can make them real.” For the vision to materialize this is a necessity. So what is a leader to do?

The vision needs a strategic plan. It has to be clearly communicated and thoroughly understood before the pieces of the puzzle can be created. From there roles can be assigned and teams put into place, and the execution can begin. The hard part will come later.

Leadership key: Before you build your vision build your relationships. The vision rises and falls on the strength of your communication and relationships.

Give each other space

The role of the visionary leader is not the same as the strategic leader, and vice versa. The relationship is one of isolation and interdependency. Boundaries must be set, observed, and protected while at the same time staying bridged with a unified goal and vision. It’s tricky.

The temptation of the visionary leader is to tinker, mettle, and tweak. Their greatest asset can now become their greatest liability. While they are excellent at creating the vision they can be terrible at designing the plan. As long as they keep interjecting themselves into the details of execution they will stifle the execution.

Strategic leaders thrive on creating the plan and seeing it come into existence. The visionary leader has to learn to give this person the space they need to work. It is a relationship of necessity, one of complexity, but most of all trust. The partnership will only survive if it’s built on mutual trust. The respective leaders have to know how to embrace a shared vision but then give each other the space needed to bring it to pass. When they do it can lead to overwhelming success.

Leadership key: Out of respect give each other space. Out of trust let each other work.

What do you say?

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The Power of Purpose-Driven Leadership

Posted June 27, 2015
by admin

When you’re surrounded by people who share a passionate commitment and common purpose, anything is possible. – Howard Schultz

There is a story involving Yogi Berra, the well-known catcher for the New York Yankees, and Hank Aaron, who at that time was the chief power hitter for the Milwaukee Braves. The teams were playing in the World Series, and as usual Yogi was keeping up his ceaseless chatter, intended to pep up his teammates on the one hand, and distract the Milwaukee batters on the other. As Aaron came to the plate, Yogi tried to distract him by saying, “Henry, you’re holding the bat wrong. You’re supposed to hold it so you can read the trademark.” Aaron didn’t say anything, but when the next pitch came he hit it into the left-field bleachers. After rounding the bases and tagging up at home plate, Aaron looked at Yogi Berra and said, “I didn’t come up here to read.”

The story is a great reminder of why having and knowing your purpose is important. Do you know your company’s mission or vision statement? If not, sad to say, you are not alone. According to a survey conducted by TINYPulse (http://bit.ly/1puoP3z) of over 300 hundred companies and 40,000 anonymous responses, the survey revealed that only 42 percent of employees know their organization’s vision, mission, and values.

If your employees do not know your company’s vision, mission, or values then they will be poor representatives of your company. If you, as the leader, have not clearly communicated those core values then you have fallen down on the job. How can your employees represent what they do not know? Purpose-drive leadership is essential to your success. Here are three reasons why.

It gives context to your past

In order to understand where you are and where you are going it is important to understand your past. Knowing the back-story of your organization – all the successes and failures and how it emerged in the formative years is foundational information worth understanding.

Marcus Garvey said, “A people without the knowledge of their past history, origin and culture is like a tree without its roots.” Seek to understand where you have come from in order to make sense of where you are going. From that knowledge you can have a greater understanding and appreciation for where you are today.

It keeps you focused on the present

When your purpose and vision is clear it gives your employees the focus they need to succeed. If your team is in the dark about its mission and vision they are without the most basic of tools needed for success. Your employees cannot lead your organization to its intended destination if they do not understand why they are going there or the values that will guide them.

A clear understanding of your purpose gives them the ability to focus like a laser on accomplishing their goals and objectives. Just as Hank Aaron was able to tune out the distraction at home plate and hit a home run, so too, will your team succeed when they focus on their mission.

It gives you direction for the future

When you can put your past in context and focus on the present then you can build for the future. When you have a purpose that is known, with employees who are engaged, then you have a future that is promising.

“Even though the future seems far away,” said Mattie Stepanek, “it is actually beginning right now.” Purpose-driven leadership is about empowering and equipping your team. Purpose-driven leadership is the rudder of your ship and will keep you on course. Your future is only as promising as your ability to empower. The time is now to lay claim to your purpose, make known your mission and vision, and discover the possibilities before you.

What do you say?

I’d like to invite you to visit my new podcast page at: http://dougdickerson.buzzsprout.com/

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Six Ways to Rise Above Your Critics

Posted June 19, 2015
by admin

To escape criticism- do nothing, say nothing, be nothing. – Elbert Hubbard

A story is told of Winston Churchill and his extraordinary integrity in the face of opposition. During his last year in office, he attended an official ceremony. Several rows behind him two gentlemen began whispering. “That’s Winston Churchill. They say he is getting senile. They say he should step aside and leave the running of the nation to more dynamic and capable men.” When the ceremony was over, Churchill turned to the men and said, “Gentlemen, they also say he is deaf.”

Critics. Every leader has them and every leader will. How you respond to critics is an important component of your leadership development. It’s all too easy to get defensive when critics rub us the wrong way or misunderstand us. But can you appreciate a critic when he or she is right? Rising above your critics takes courage. Here are six ways to do it.

Keep a positive attitude.

“Your attitude, not your aptitude, will determine your altitude,” is a famous Zig Ziglar quote. How high and how far you go as a leader will be determined by your attitude. Nothing will give you a bad attitude any quicker than a wrong reaction to a critic. Basic things you will want to know regarding a critic are the source, the accuracy, the ramifications, and your reaction – if there even needs to be one. Regardless, stay positive and focused on the big picture.

Stay true to your values.

Don’t allow your critics to throw you off of your game. Stay grounded and connected to the values that have guided you to where you are. Values do not change but are guideposts when your circumstances do. The values and principles that brought you to where you are will keep you there so handle your critics with that in mind.

Speak no evil.

Seriously? Yes. Engaging in mud-slinging with your critics only hurts you in the long run. Unless what they have spoken or done is libelous then don’t waste your time in a verbal battle. Be content in knowing that the truth is on your side. There is no greater satisfaction than in knowing that you can look yourself in the mirror and lay your head down at night with a peace that comes from knowing you did the right thing regardless of how others behaved.

Don’t retaliate.

There will be times when you will want (and those close to you) to retaliate against critics. There is something about human nature that wants to fight back and get revenge and settle the score. I get it. But again, the end result will never be good for you. As hard as it may be there are times when you just have to let it go. Don’t worry if you lose a battle today, you are going to win the war if you keep your heart right.

Give them more ammo.

Most of the critics you will encounter are simply those who have some kind of vendetta or jealousy directed toward you. As opposed to stooping down to their level why not give them more ammo? As you do the right thing by continuing to work hard and by exhibiting good leadership, you will only become more successful. Nothing will annoy your critics more than your continued success.

Don’t lose your sense of humor.

One of the most important leadership skills you can develop is a sense of humor. Churchill exhibited it towards the men who spoke ill of him. Bill Cosby said, “Through humor, you can soften some of the worst blows that life delivers. And once you find laughter, no matter how painful your situation might be, you can survive it.” Your critics will stir up a wide range of emotions and reactions that you will want to run with. But if you laugh – at them, and at yourself, half the battle is won.

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