business – Page 7 – Doug Dickerson on Leadership

Hope For Discouraged Leaders

Posted March 10, 2016
by admin

encour

If you are alive and breathing, you can still become everything God has created you to be. – Joel Osteen

In 1858 the Illinois legislature- using an obscure statute- sent Stephen A. Douglas to the U.S. Senate instead of Abraham Lincoln, although Lincoln had won the popular vote. When a sympathetic friend asked Lincoln how he felt, he said, “Like the boy who stubbed his toe: I am too big to cry and too badly hurt to laugh.”

If you hang around in leadership long enough you will know what discouragement feels like. I’m not trying to depress you but simply stating the obvious. Behind the glittering image and friendly smiles are leaders who face incredible pressures and shoulder responsibilities that can be daunting. Unfortunately, many leaders feel trapped with no one to talk with or vent to due to the “glittering image” that they feel compelled to present to the public.

So let’s be honest. Times of discouragement will come. How you react to it will make all the difference going forward. As a leader, you are not immune from troubles-in fact, you may have more. So how do you keep a proper perspective and come through it on the other side a better leader? Here are three reminders that you need to consider.

You are not alone

Life happens to all of us. It’s not always pretty. As a leader you know this to be true. Disappointments come – you didn’t land that new client, a colleague betrayed you, sales are sluggish – you get the picture.

Here is what you need to know: your disappointment today is preparing you for great opportunities tomorrow. But there’s a catch. It all hinges on your attitude. While bad things can happen to good people; good people turn bad things into great opportunities.

At a young age Walt Disney easily could have been discouraged and given up. He was fired by the editor of a newspaper for “lacking ideas”. He could have taken his rejection and thrown in the towel. But if anything he used that experience to motivate him to greater things – and the rest as they say is history.

So when times of disappoint and discouragement come remember this truth – you are not alone.

You are stronger than you think

One truth I’ve learned over the years is this: you can be defined by life’s moments or you can define life’s moments. So how do you define life’s moments? You do so by choosing faith over fear, forgiveness over resentment, and by embracing God’s view of your life over man’s view. You don’t always have control over what comes your way but you can choose your path going forward.

Thomas Edison experienced one of those defining moments in his career. His lab caught fire and was destroyed. All of his work went up in flames. To add insult to injury, his building was under-insured. It was a devastating and defining moment. How would he respond?

“There is great value in disaster,” said Edison, “all our mistakes are burned up. Thank God we can start anew.” Edison did not choose the fire, but he did choose to define the moment.

Here is the truth to remember: We don’t like adversity and disappointments because we mistakenly believe that we can’t handle it. But I submit that you are stronger than you think and you can overcome any obstacle that comes your way. Are you ready to define your moment?

Your past prepares you- it does not define you

Every experience that you go through is preparation for what’s next. Along the way you have gained valuable experience. Some of it has come easy while at other times you wish you could have a do-over. It’s all part of the learning curve. I’ve been there countless times and I dare say you have as well.

But if you want to move forward as a leader you have to learn to let go of the past – especially the bad, and cut yourself some slack. What’s important is that you have learned your lessons, have peace in your heart, and are stronger as a result.

Discouragement sets in when you see yourself through the lens of a failure rather than through the lens of grace.

Here is the truth you need to remember: you are not the sum of your fears or your mistakes. Your past is your boot camp and it has prepared you for such a time as this.

Times of discouragement will come. But the good news is- it will pass. Stay strong and be encouraged. You are not alone, you are strong, and you are prepared!

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Empowerment or Endangerment: How Your Leadership Makes the Difference

Posted March 2, 2016
by admin

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The people’s capacity to achieve is determined by the leader’s ability to empower – John Maxwell

Most leaders I know like to believe that they are making a difference in their organization. Ask most and they will affirm that they are. I’m sure you are one of them and that you strive to make a difference daily.

But if we take a closer look a different story emerges in some instances. Research by Gallup (http://bit.ly/1uUCjpX) in 2014 shows that only 13 percent of all employees are “highly engaged” and 26 percent are “actively disengaged”. While not all companies have an employee engagement issue as mentioned here there are leadership lessons to be applied nonetheless.

On what level are leaders making a significant impact in their organizations if only 13 percent are highly engaged? Where is the reconciliation point between employers who believe that they are engaged and employees who believe that they are not? What rubric determines success and failure in this area?

One of the keys to bridging the gap rests with the leader’s mandate to empower his or her team. As a leader you are either empowering your team or you are endangering it. Here are five ways to know the difference.

Empowerment is an investment of your trust

Trust is essential to your success as a leader. You must first earn the trust of the people that you lead. Without trust you have nothing. But your investment as a leader in your people is a game changer when you unleash their potential to perform. When empowered and trusted the commitment level of your team members will go through the roof and performance will be off the charts. But this is where it begins or ends.

As a leader you endanger your organization and your team if you do not trust them and empower them to do their jobs.

Empowerment is an acknowledgment of your security

Leaders who are secure in their own strengths and abilities have no pause to empower others. Only secure leaders can give power away. It’s based upon the first principle mentioned here- trust. Confident and secure leaders set the tone and raise the bar for all leaders in their organization to follow. Show me a leader who is secure in his or her leadership and their ability to empower others and I will show you a confident team moving forward.

As a leader you endanger your team when you allow your insecurities to cloud your judgment and disrespect your people. Get over yourself and empower your people.

Empowerment is an expression of your adaptability

The old adage says that change is the only constant. Your relevance as a leader is connected to your ability to change. By empowering your people and unleashing their creativity you position your organization to stay current and competitive. Empowerment is a great change agent and without it you render your organization irrelevant.

As a leader you endanger yourself and your team when you lose your capacity to change. Keep your values intact and remain grounded to core principles, but always be willing to change your methods.

Empowerment is a reflection of your culture

Name any of the top successful companies you’d like such as Google, Apple, Amazon, Starbucks, Verizon, FedEx, Walt Disney, etc. and you will find that a culture of empowerment is a shared trait. Engaged leaders are attentive and intentional about creating a culture where people are valued, respected, trusted, and empowered. It’s the secret sauce of success.

As a leader you endanger your team and the culture that could be enjoyed by hoarding the power. It’s not about how much power you have but in how much you give away.

Empowerment is the blueprint of your success

Your growth and development as a leader comes with certain responsibilities and obligations. It’s to empower those around you and the next generation of leaders who follow. Simply put; it’s not about you. The level of success you wish to achieve is proportional to your commitment to empower those around you. A sampling of your blueprint to success for you and tour team should read like this: empowered, equipped, trusted, engaged, committed, etc. Is the picture becoming clearer?

As a leader you endanger your team and its future by neglecting the responsibilities of your leadership. Your leadership can make greater impact and be more rewarding when you realize it’s simply a tool of empowerment.

Are you empowering or endangering?

*For more information on my Employee Engagement workshop click the tab on the menu bar at the top of the page.

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Winning Attitudes to Move Your Team Forward

attitude

Leaders must encourage their organizations to dance to forms of music yet to be heard. – Warren Bennis

Nothing will make or break the momentum of your organization faster than the collective sum of the attitudes within it. Pause for a moment and inventory the attitudes of those around you (beginning with yourself) and ask if the prevailing attitudes are positive or negative.

Each person within your organization has a lens through which they see themselves, their work, and its leadership. And that lens says much about the ability of the team to move forward.

It reminds of the story of noted English architect Sir Christopher Wren was supervising the construction of a magnificent cathedral in London. A journalist thought it would be interesting to interview some of the workers, so he chose three and asked them this question, “What are you doing?” The first replied, “I’m cutting stone for 10 shillings a day.” The next answered, “I’m putting in 10 hours a day on this job.” But the third said, “I’m helping Sir Christopher Wren construct one of London’s greatest cathedrals.” Each worker had a lens-everyone does.

Building a strong team and culture within your organization hinges upon many factors but none so powerful than attitude. Our actions tend to reflect our attitudes. Our words do the same. So the conversations that take place in the hallway, the whispers in the break room, the secret emotions that no one is aware of all come together each day to form either a powerful bond of momentum or something far more sinister.

If you could select the attitudes of the people in your organization, ones that would propel you to be your best, achieve more, and be stronger as a team, what would they look like? Here are four that I believe would be worthy of consideration. It’s as we embrace a “we” mentality and attitude we can move our teams forward.

We go the extra mile

With this attitude your success is multiplied. With this attitude you will see your colleagues not as adversaries but as valued teammates with talents, gifts, and abilities that may look different than yours, but used for the same goals.

With this attitude you will go the extra mile in doing whatever you can to ensure your mutually shared success. We go the extra mile for each other and with each other for the good of the team not just our individual agendas.

We have each other’s backs

With this attitude your commitment is compounded. Your culture is your people. How that is framed and played out will vary from company to company, but your people make up and determine its culture. When your people possess and take to heart this attitude it will transform your culture.

Think how different your organization would be if the people in it had each other’s backs instead of stabbing it? How different would your culture be if your people stopped talking behind one another’s backs and started talking to each other? Teams that move forward are healthy ones that treat each other with respect.

We hold each other accountable

With this attitude integrity is solidified. The only way going the extra mile with each other and having each other’s backs works is with accountability. For too long in many organizations a culture of back stabbing, back biting, rivalries, and pettiness has been tolerated with too few held to account. The by-product is low morale, high turnover, bullying, and a toxic culture.

The attitudes that work and will move your organization forward are ones by which you hold each other to a higher standard and you hold each other accountable. When team members are accountable to one another the team moves forward with trust.

We value our people

With this attitude relationships take priority. It’s a simple rule of leadership- people are your priority and relationships matter. The health of your organization is determined by the breadth and depth of your relationships. If you want strong and healthy attitudes build strong and healthy relationships. If you want to stop the back stabbing on your team try back patting instead. Rather than words that tear people down, use words that build them up. It’s not complicated.

When your organization understands the basic rule of creating momentum and moving forward it will be intentional about placing value on relationships.

Righting the ship with healthy attitudes can be a slow and painful process within your organization. In the end there may be those who for whatever reason won’t take the journey with you. Let them go. But never give up in embracing the healthy attitudes that can be yours. Too much is at stake to turn back now.

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Talk It Up: Three Conversations That Can Strengthen Your Company Culture

Posted February 17, 2016
by admin

values

Making good decisions is a crucial skill at every level – Peter Drucker

Writing for Talent Management and HR (http://bit.ly/1KWCe2t), John Hollon cites a survey concerning the state of employee engagement. Among his finding that employers need to pay attention to include: More than 54 percent of employees have felt frustrated about work; only 38 percent of workers strongly agree that their manager has established a strong working relationship with them; some forty percent say they don’t get their company’s vision, or worse yet, have never seen it; nearly 67 percent of American workers can name at least one thing that would prevent them from taking any kind of risk at work.

With survey results like the one mentioned above- coupled with all the talk about company culture- it’s safe to say that there is a disconnect between what we want and what we actually have. But does it have to be this way? What steps can be taken to turn it around?

All of the answers and possible solutions will not be covered in this space. But hopefully it will serve as a catalyst for an honest assessment and how to move forward in your own organization. I think it begins with priorities in what we communicate. Here are three ways to make a difference.

Talk up your values

Your organization is only as strong as the values you subscribe to and in the way you practice them. Building a workplace culture on clearly articulated values reinforces your purpose and gives a sense of meaning and buy-in on the part of your people.

In the book, Full Steam Ahead, Ken Blanchard and Jesse Lyn Stoner write, “Values provide broad guidelines on how you should proceed as you pursue your purpose and picture of the future. They need to be clearly described so you know exactly the behaviors that demonstrate that the value is being lived. They need to be consistently acted on, or they are only “good intentions”.”

If your values are not clear, regularly communicated and subscribed to, then your organizational culture is adrift. Talk up your values and keep them before your people. When your people know where they are going- and why- they will show up not out of duty but for a compelling purpose.

Talk up your purpose

Your purpose is your “why”. It’s your heartbeat as a leader. Knowing your “why” gives life and work meaning and direction. The same principle is applicable to your company culture. When your people know the “why” of the organization then they can understand the importance of the role they play in advancing it.

In his book, It’s Not About the Coffee, former Starbucks International President Howard Behar writes, “At Starbucks, I’ve always said we’re not in the coffee business serving people, we’re in the people business serving coffee.” And this is at the heart of knowing your “why” and why that is so important. Do you know the answer to your “why”?

Your people will never rally around and devote themselves to an organization that doesn’t know its “why” and how it relates them and to their future. If you want to build your culture start by talking up your purpose. If you don’t know your “why” then neither do your people.

Talk up your vision

When some forty percent of workers don’t know their company’s vision or have never seen it then it’s time to get real about company culture. So let’s take a moment and get real: As an employee, do you know what your company’s values are? As an employer, when was the last time you communicated your values?

When your organizational values and purposes are clear in the hearts and minds of your people then they will naturally gravitate to your vision for the future. When team members buy-in to the leadership, and understand the “why”, then they will begin to look at their role in a different way.

Talking up values is not a one-time proposition or something to tuck away in a discarded employee manual. As Blanchard and Stoner state, “Visioning is an ongoing process; you need to keep it talking about it.”

The challenges of building a healthy company culture are real and ever-evolving. It takes a leader with insight, a teachable attitude, and a willingness to improve on all levels to make it work. By talking up your values, your purpose, and your vision, you can instill in your people a greater understanding of where they are, why they are there, and where they are going.

Talk it up!

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25 Leadership Quotes to Live and Lead By

Posted February 11, 2016
by admin

top25

I’ve been a student of leadership for more than 30 years. I’ve written four books on leadership. It’s my passion and it runs deep.

This week I’d like to share some of my favorite leadership quotes with you. Narrowing it down to just 25 was a challenge because there are so many good ones. In no particular order here they are- enjoy.

“The first responsibility of a leader is to define reality. The last is to say thank you. In between, the leader is a servant.” —Max DePree Serving others is the cardinal point of leadership.

“Never doubt that a small group of thoughtful, concerned citizens can change world. Indeed it is the only thing that ever has.” —Margaret Mead Leaders can accomplish a lot more with a team than they can by themselves.

“Become the kind of leader that people would follow voluntarily; even if you had no title or position.” —Brian Tracy

True leaders understand that it’s not about titles.

“A man who wants to lead the orchestra must turn his back on the crowd.” —Max Lucado

As a leader you have to be willing to stand alone.

“If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” —John Quincy Adams

Your actions should always inspire and bring out the best in others.

“Leadership is a potent combination of strategy and character. But if you must be without one, be without the strategy.” —Norman Schwarzkopf

Character is the most important quality in leadership.

“The greatest leaders mobilize others by coalescing people around a shared vision.” —Ken Blanchard

When leaders put forth a compelling vision people will follow.

“Management is doing things right; leadership is doing the right things.” -Peter Drucker

Management is easy; leadership is hard. Be a leader.

“Leadership and learning are indispensable to each other.” -John F. Kennedy

Leaders never stop learning, growing, and developing.

“Good leadership consists of showing average people how to do the work of superior people.” -John D. Rockefeller

Leaders inspire others to do great things.

“Leadership is unlocking people’s potential to become better.” -Bill Bradley

Leaders inspire others to be better people.

“Leadership is the capacity to translate vision into reality.” -Warren Bennis

A leader will help others connect the dots and see where they are going.

“Talent is God given. Be humble. Fame is man-given. Be grateful. Conceit is self-given. Be careful.” – John Wooden

The mark of a good leader is humility and in recognizing where all gifts come from.

“The leader is the one who climbs the tallest tree, surveys the entire situation, and yells, “Wrong jungle!”” – Stephen R. Covey

Leaders are not afraid to admit their mistakes. Keep charging!

“I learned that if you aren’t willing to put yourself in “this is crazy” situations, you’ll never experience “this is awesome” moments.” – Mark Batterson

Leaders are willing to take risks to achieve their goals and dreams.

“The race to be a leader is crowded, but the field is wide open for those willing to be servants.” – Rick Warren

Servant leadership is the essence of true leadership.

“Your present circumstances don’t determine where you can go, they merely determine where you start.” – Nido Qubein

Never underestimate your God-given talents and abilities.

“You’re the same today as you’ll be in five years except for two things: the people you meet and the books you read.” – Charlie “Tremendous” Jones

Broaden your circle and never stop growing.

“A good head and a good heart are always a formidable combination.” – Nelson Mandela

It’s not always about what you know – it’s how you apply it and how you treat people.

“Surround yourself with the best people you can find, delegate authority, and don’t interfere as long as the policy you’ve decided upon is being carried out.” – Ronald Reagan

A smart leader will empower his or her people and get out of the way.

“You are never too old to set another goal or to dream a new dream.” – C.S. Lewis

What goal and dream are you pursuing?

“Don’t let the voice of other’s opinions drown out your own inner voice.” – Steve Jobs

There is a lot of chatter out there. Be true to yourself and trust your instincts.

“Effective leaders know that you first have to touch people’s hearts before you ask them for a hand” – John Maxwell

Always connect with the heart first.

“Your attitude, not your aptitude, will determine your altitude.” – Zig Ziglar

Your attitude will make you or break you. Choose it wisely.

“As a leader sometimes you will have to defy the critics and ignore the experts and just do what’s in your heart.” –Doug Dickerson (Just for good measure)

What’s in your heart?

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How Hidden Agendas Impact Organizational Success

Posted February 4, 2016
by admin

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“In reality, there are very few villains who view themselves as villains. They just have a certain agenda at a certain time.” —Michael Jai White

Hidden agendas make it impossible to unite your team and achieve shared success. They destroy trust and eliminate any hope for transparency. When hidden agendas are in play in your organization, your team is divided and it is every man for himself. When leaders and employees have their own agenda, they are looking out for their own best interest and not the interest of the whole. Here’s how.

Hidden agendas reveal motives

When you, as a leader, have a hidden agenda employees will begin to perceive you as devious. They will start to question your motives, words, and actions. Soon you lose their trust. Without trust, you lose your ability to influence others.

Hidden agendas are self-serving

When employees operate based on hidden agendas, they are working toward their own goals and what will benefit them the most. In order for an organization to be successful, every participant must be working toward the same goal.

Hidden agendas jeopardize morale

Hidden agendas are perhaps the single greatest morale buster within your organization. They conceal true motives and are in many ways deceiving. Once exposed it can leave your team feeling demoralized and betrayed. When morale has been compromised your effectiveness will suffer.

Hidden agendas endanger your company’s future

We can’t state it emphatically enough – hidden agendas on many fronts are a threat that reaches beyond the scope of your internal structure. Unfortunately, identifying hidden agendas can be difficult. Addressing them in time can be a real challenge for you as a leader. Here are a few questions that can help shed some light on hidden agendas and help you as a leader before it is too late.

Are we driven by our values or by our profits?

When you and your people are driven by values rather than by profits then hidden agendas become less important. When the driving force behind your organization is to put people over profits, honesty above cutting corners, and integrity over deception then the profits will follow.

Does our communication foster accountability and growth?

Open communication is the life-blood of a sound organizational structure. But it must go beyond that by holding people accountable for what they say and do. When the lines of communication are flowing and everyone’s voice is being heard then hidden agendas are more readily identified and confronted.

Are we building strong relationships within our teams?

We accomplish nothing alone. We need the collaboration and participation of every member of the team. In order to be successful, we must build strong relationships within our teams. And, relationships are based on trust; there can be no trust when hidden agendas are in play.

Are we working toward shared goals?

If we are not working together toward shared goals, each member of your team will be working toward their own goals. This is where hidden agendas take form. Each team member focuses their energies on doing and getting whatever they need to be successful regardless of how it will affect the success of the team as a whole.

None of us set out to intentionally undermine the success of our organization but, this is exactly what happens when hidden agendas are at work. Our motives become questionable. Our actions become self-serving. We jeopardize morale. And, we end up endangering the future of our company.

Our objective here is to not only raise awareness to the pitfalls of hidden agendas but to show a better way. The strength of your organization is found in its people working together toward shared goals and values. When hidden agendas are put to rest then the team can move forward together.

liz

Elizabeth Stincelli is passionate about recognizing and inspiring the leader in each of us. She is the CEO of Stincelli Advisors where she focuses on helping organizations engage employees and improve organizational culture. Elizabeth holds a Doctor of Management degree with an emphasis on organizational leadership.

Learn more about Elizabeth by visiting her website, stincelliadvisors.com and connect with her on Twitter @infinitestin, Google+, and LinkedIn. You can contact her by email at [email protected].

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Relationships: The Fuel of Your Company Culture

Posted January 15, 2016
by admin

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The purpose of life is not to be happy, it is to be useful, to be honorable, to be compassionate, to have it make some difference that you have lived and lived well. – Emerson

Some time ago I came across this story of 76- year old Bill Baker. If you think your family has problems, consider the mayhem created when he wed Edna Harvey. She happened to be his granddaughter’s husband’s mother. That’s where the confusion began, according to Baker’s granddaughter, Lynn.

Lynn said, “My mother-in-law is now my step-grandmother. My grandfather is now my stepfather-in-law. My mom is my sister-in-law and my brother is my nephew. But even crazier is that I’m now married to my uncle and my own children are my cousins.”

From this experience, Lynn should gain profound insight into the theory of relativity.

We’d all agree that relationships can be tricky. We bring to any workplace culture our own unique personality, quirks, beliefs, and qualities. Blending those characteristics into a cooperative environment can be a challenge.

The truth is, we live and work in the context of relationships and as leaders we are not exempt. Are you being intentional about the value of relationships and doing what you can to foster good ones? Passive participation will produce nominal results at best.

Building a strong organizational culture begins with building solid relationships – it’s that simple. But it’s also that hard. So what is a leader to do? Here are four steps to building better relationships.

Take the initiative

This is one of the fundamental characteristics of a strong leader. As such, you do not wait to take the first steps in the right direction. Take responsibility and act as if developing good relationships depends on you- because it does.

You build good relationships as a leader by being proactive. For some leaders this may be a big step out of your comfort zone but the more you do it the more at ease you will become. Show your people that relationships matter by making it personal.

Find common ground

Good relationship are essential to your company culture. Mesh all of the personalities and differences together and you have the potential for something truly unique and special—if you do it right.

So long as we allow our differences to divide us we will have problems. A strong leader will find common ground, find points of common interests and goals, and build off of it. Our objective is not to create molds of ourselves – to mold everyone into our way of thinking, believing, and way of doing things. It’s to embrace our differences, build off of our uniqueness, and elevate everyone because of it. Find common ground and build from there.

Welcome everyone

Building relationships in your company environment happens as everyone is welcomed in. The responsibility rests with you as the leader to create an atmosphere in which everyone is made to feel welcome and no one is shut out. To foster anything less is to play favorites and create division.

When diversity of relationships are seen through the lens of value that each person in your organization possesses then everyone feels like they belong. Your life as a leader is much richer and rewarding when you experience the full range and scope of a diversity of relationships. Do yourself a favor- broaden your circle and welcome everyone.

Look outside yourself

The final thought is this – the strength of your relationships and the power of the company culture you build is realized not when you attain it but in how you use it. It’s not so much about having a “look at us” mentality, but in a “how can we serve you?” expression of it.

As a leader it’s not about you. If you integrate that belief and expand it system wide, then you have the potential to do great things. Why not tap into the uniqueness of your people, harness the power of your relationships, and turn it into a force for good? Can you imagine the impact you can make? When you do this then you will begin to discover a whole new dimension of the power of relationships. Are you ready?

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5 Ways You May Be Killing Employee Morale

Posted December 12, 2015
by admin

morale

Everything rises and falls on leadership. – John Maxwell

Addressing the topic of work many years ago, Indira Gandhi said, “My grandfather once told me that there are two kinds of people: those who do the work and those who take the credit. He told me to try to be in the first group; there was less competition there.” While there may not be a shortage of people trying to take the credit for work, many a leader faces the challenge of a strong workplace culture and its accompanying morale.

In my research on the topic of employee morale much of the focus I’ve seen is employee driven. By that I mean the attention leans toward what can be done to make the employee happy (perks driven), motivated, etc. I see little on what I consider to be the root of the problem which is leadership driven.

In Gallup’s 2013 State of the American Workplace Study, as reported on in RYOT (http://bit.ly/1poqwxQ) 70 percent of those who participated described themselves as “disengaged” from their work. Only 30 percent admitted they honestly enjoy their job and bosses. Interestingly, the study revealed that workplace perks which have been popular approaches to boosting workplace morale, “do not compare to the employee enjoying and feeling engaged in their work.” Here’s the takeaway – employees and employers desire the same results, but often have two distinctly different means of getting there.

Strong morale is essential to your success as an organization. Leaders need employees who are engaged on all fronts. Employees need strong leaders to show the way. The last thing you want to do is kill employee morale by ineffective leadership. Here are five ways it could be happening.

You kill employee morale when you ignore input

A leader who won’t listen to his or her people is a leader out of touch with his people. If you are out of touch with the people that make your business work then employee morale will suffer. If your people attempt to be engaged and offer their input only to be ignored then you are killing employee morale. A smart leader will make it a priority to listen and to invite feedback from team members. Buy-in begins when you invite them in.

You kill employee morale when you hoard decisions

Killing morale happens when leaders hoard the decision making process and by-pass those directly affected by the decision. The most successful teams are those whose people are engaged and invested in the well-being of the organization. They are the ones who have bought in and go all out to be successful. A smart leader won’t hoard decisions but will bring others in to help make them. Employees don’t want a dictator; they want a facilitator. Here’s a simple rule to consider: if a decision affects your people then talk to your people.

You kill employee morale when you keep people in the dark

Communication is the life-blood of any organization, but if you keep your people in the dark; especially with things that directly affect their performance, then you are killing employee morale. This weak leadership style not only builds walls but it tears down trust. If you want your people engaged and enjoying what they do then make open communication a practice and a priority.

You kill employee morale when you play favorites

While responsibilities may differ among departments and personnel, it is important not to play favorites with your people. While not everyone’s role is the same, the way you treat them should be. As a leader it is important to understand the basics of good social skills. The amount of time you spend with the people in your organization will vary depending on assignments, responsibilities, skills, etc., it’s a variable. But not the way you treat your people. If you are perceived as playing favorites you will kill employee morale. Be nice to everyone.

You kill employee morale when you lead from behind

Successful organizations have strong leaders who are not afraid to lead. Employees respect a leader who will confidently lead his or her team. A leader who is perceived to be weak, indecisive, reactionary, or uncertain of their role will kill morale. How can an employee confidently follow a leader who is unsure of himself? Leaders who lead from behind can’t possibly know what direction they are going, the pitfalls in front of them, and how to stay relevant. Leaders; be out front, lead with confidence and with clarity, and you will have employees who will go the distance with you.

What do you say?

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Three Traits of Leaders Who Finish Strong

Posted November 26, 2015
by admin

finish

Life’s battles don’t always go

To the stronger or faster man,

But soon or late the man who wins

Is the one who thinks he can.

From, The Man Who Thinks He Can, by Walter D. Wintle

The Greeks had a race in their Olympic games that was unique. The winner was not the runner who finished first. It was the runner who finished with his torch still lit.

As we move down the stretch toward the end of 2015 now might be a good time to think about how you are finishing the year. As it was with the Greeks, it’s the one who finishes the race with his torch still lit that wins.

At this juncture in the year you may be tired and weary. You may be more than ready to turn to turn the page on 2015 and welcome a clean slate that awaits you in 2016.

With the finish line of 2015 in sight let’s consider the traits of leaders who finish strong. It’s a simple list and is certainly not an exhaustive one. You may want to add to it. These are my top three.

Leaders who finish strong have clarity of purpose

One of the traits of leaders who finish strong are those who live their life intentionally with purpose. Each day is seen as a gift and an opportunity to add value to those around them and make a difference in their world.

Living and leading with purpose makes each day meaningful and unique. It’s an opportunity to use your God-given gifts and abilities for a good cause. When you live your life with purpose it motivates you in a different way. No longer is it about you, it’s about others. A selfless leader is a strong leader who will also finish strong.

Leaders who finish strong have a resilient attitude

I’ve yet to meet a leader who doesn’t face his or her fair share of problems and adversity. It comes with the territory. Maybe more so. But the leader who finishes strong is not the one who was exempt from adversity but the one who endured it.

Leaders who finish strong have discovered the secret that it’s not about what happens to them that matters but what happens in them that sets them apart. Leaders who finish strong have a resilient attitude that never gives up. They understand that they are responsible for it and work at having a good one every day.

Leaders who finish strong have tapped into their work-life balance

“All work and no play makes Jack a dull boy,” so says the old proverb. Leaders who finish strong are those who understand the importance of a sound work-life balance. These leaders know and understand the value of hard work and give it their all day in and day out. They roll up their sleeves and are willing to go the extra mile to get the job done.

But finishing strong requires balance. And if as a leader you are burning the candle at both ends with no balance in your life as it pertains to rest and recreation soon you will be of little value to anyone.

Leaders who finish strong are able to do so because they have found the balance they need. Make sure that you give your mind and body the rest it needs and deserves. Remember, it was not about finishing the race first for the Greeks that mattered, it was finishing with your torch still lit. If you cross the finish line of 2015 burned out and spent how will you begin 2016?

As the year draws to a close think about how you can finish strong. What action steps do you need to take? It’s not too late. Finish strong and be ready to tackle a new year with a renewed sense of passion and purpose.

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Five Traits of Extra Mile Leaders

Posted November 20, 2015
by admin

mile

There are no shortcuts on the extra mile – Zig Ziglar

Bob Kuechenberg, the former Miami Dolphins great, once explained what motivated him to go to college. “My father and uncle were human cannonballs in carnivals. My father told me, “go to college or be a cannonball.” Then one day my uncle came out of the cannon, missed the net and hit the Ferris wheel, I decided to go to college.”

The way you tap into your motivation as a leader may not be as drastic for you as it was for Bob Kuechenberg, but tapping into it is necessary nonetheless. Going the extra mile as a leader is what will set you apart from the rest of the pack and will take you farther than you could have without it.

So what traits do “extra mile” leaders possess? Here is a sampling of a few that I believe are essential. It’s not an exhaustive list but is a good place to start.

Extra mile leaders are proactive

Extra mile leaders take the initiative in getting things done. They prefer to tackle issues head-on rather than assume a reactionary posture. Extra mile leaders are out front on understanding the culture of their organization and the needs of the people they serve. They don’t wait to be told or asked, they see what needs to be done and they do it.

Extra mile leaders possesses a contagious enthusiasm

What sets extra mile leaders apart from mediocre leaders-every time, is a passion and enthusiasm for what they do. Their attitudes are positive and their temperament is even-handed. An extra mile leader in your organization with enthusiasm and passion will be the benchmark for the rest of your team. Without extra mile leaders your work will be hard but with them your team can see extra-ordinary results. Extra mile leaders bring out the best in those they serve.

Extra mile leaders put the team first

Extra mile leaders by and large are selfless in that their motivation and their proactive ways are done with the intent of benefitting the team. Yes, there can be exceptions when what motivates an individual is selfish in nature. But by and large, extra mile leaders have a broad understanding of the mission and vision of the organization and their extra mile sacrifices are for the benefit of the group. Of course, it pays dividends in the long run as all hard work and effort does, but it’s not the prime motivation. Extra mile leaders put their colleagues first.

Extra mile leaders have an attitude of excellence

Extra mile leaders are not satisfied with the status quo nor do they settle for what is merely acceptable. Extra mile leaders have a compelling desire to be the best personally and professionally. At times it can be misinterpreted by those without the extra mile mentality as self-serving, grand-standing, or posturing, etc. but at their core, the extra mile leader cares deeply and truly wants to advance the team in the right direction.

Extra mile leaders have found their purpose

Extra mile leaders have not only tapped into their passion but have taken it a step further in discovering their purpose. Extra mile leaders intuitively understand that it’s not about what they “do” that defines them or motivates them to go the extra mile. Extra mile leaders are those who have embraced the blessing and gift of their Creator and have committed themselves to living their life in such a way that honors it.

Danish philosopher Soren Kierkegaard said, “There is nothing with which every man is so afraid as getting to know how enormously much he is capable of doing and becoming.”

What you are capable of becoming as an extra mile leader is realized when you worry less about what you do and care more for the life you have to live and the ways in which you can serve others. When you do, the results will speak for itself.

Are you an extra mile leader?

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