The Power of a Thankful Leader

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If a fellow isn’t thankful for what he’s got, he isn’t likely to be thankful for what he’s about to get. – Frank A. Clark

A story is told of two men who were walking through a field one day when they spotted an enraged bull. Instantly they darted toward the nearest fence.  The storming bull followed in hot pursuit, and it was soon apparent they wouldn’t make it.

Terrified, the one shouted to the other, “Put up a prayer, John. We’re in for it!”

John answered, “I can’t. I’ve never made a public prayer in my life.”

“But you must!” implored his companion. “The bull is catching up to us.”

“All right,” panted John, “I’ll say the only prayer I know, the one my father used to repeat at the table: ‘O Lord, for what we are about to receive, make us truly thankful.'”

With all of the pressures and demands that are placed on leaders today, it’s as important as ever to stop and give thanks. In this season as we prepare to do just that, let’s examine why it’s important to you as a leader to give thanks.

It puts the past in perspective
Every leader has a story to tell regarding his or her journey. You’ve had up’s and down’s, struggles, and sacrifices along the way. There were times you probably thought about throwing in the towel. But here you are. No, you haven’t “arrived” yet, but you are in a good place and in comparison to where you were, you are very blessed.

It’s important to remember the past but not to live there. The perspective you gain is in knowing that every trial and experience along the way has prepared you for this moment and for a bright future ahead. Be thankful for your past and where you have come from, but keep looking forward. Click To Tweet

It gives the present a purpose
When you develop a thankful heart as a leader it helps give purpose to your present. If you are holding on to a hurt, or bitterness from your past, you won’t be effective as a leader today. Let it go. You are right where you are for a reason. Your past experiences, good and bad, have prepared you for this time and place in your leadership journey. Click To Tweet You may not be where you want to be, but then again, you are not where you once were either.

It’s as you understand your purpose and put it into context you can excel in your leadership skills. As you carry within you a thankful heart and serve with humility you can set the course for a bright future.

It gives a hope for the future
When you learn the secret of a thankful heart it frees you as a leader. When you learn to count your blessings instead of your troubles, it will help you look at your troubles with a different attitude. You are not defined by your past and you are not the sum of your fears or your mistakes. Click To Tweet You have a solid grip on the present. You have hope.

Your future is wide open and is predicated on being thankful for all the blessings you now enjoy. As you ponder these and other blessings during this time of the year, do so with a renewed commitment to not neglect this important area of your leadership. What are you thankful for?

©2018 Doug Dickerson

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Why Your Employees Stand On The Sidelines

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I like work; it fascinates me. I can sit and look at it for hours. – Jerome K. Jerome

According to Gallup’s 2017 State of the American Workplace, only 33% of full-time employees in the U.S. are engaged at work. The majority of employees are indifferent.

Chances are you know one of these persons. They show up at work. They do their job. Then they go home. They don’t go above and beyond what’s required of them to improve the company or advance its goals.

We’ve known for some time that engagement in the workplace is a challenge. It’s been written about extensively.

Sideline employees make up what Gallup identifies as the “actively disengaged” – those who do not enjoy going to work and are sucking the morale out of your organization. They’re unhappy and everyone knows it.

Why employees opt for the sidelines will vary from organization to organization. Understanding why is crucial. While this is not an attempt to identify all of those reasons, perhaps these observations will help.

Indifferent leaders produce indifferent employees

Leaders set the tone for the organization. If the leadership is indifferent towards its team members – not engaged with them, listening to them, empowering and equipping them, then it’s going to be a stretch to think the team members will be enthusiastic about coming off the sidelines. If you want your employees to have skin in the game they first need to see your investment.

The mission isn’t clear

If your team members can’t identify the mission of the organization then don’t expect them to commit to uncertainty. Click To Tweet. Team members will come off the sidelines when they know the mission when the vision is clear, and when they know what impact their contribution will make. Don’t expect your team members to stick their necks out for what you as a leader haven’t made clear.

The risk isn’t worth the reward

Leaders move employees off the sidelines by not only sharing the mission and vision but painting a picture of what victory looks like. Engaged employees had rather risk defeat by being in the game and contributing than watching others celebrate a victory they had nothing to do with. Click To Tweet It could be that some on the sidelines are there because there’s no incentive to be in the game.

Poor company culture

According to YouEarnedlt, 49% of employees say culture influences their employee experience more than the physical environment or the technology to do their job. Company culture is a two-edged sword that cuts both ways for sideline employees. They are on the sidelines because of their perception of a poor company culture but are too indifferent to step up to change it. The culture of your organization sets the tone for the productivity of your people. As a leader, you must accept responsibility for this. Click To Tweet

Moving your people from the sidelines to an all in commitment requires strong leadership. The foundational principles are relationships, communication, engagement, and culture. It’s time to get your players in the game!

 

©2018 Doug Dickerson

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Four Things All Humble Leaders Do

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Humility is not thinking less of yourself, it is thinking of yourself less. – C.S. Lewis

Pride and arrogance. It’s been the Achilles-heel for leaders it seems for as long as anyone can remember. There’s a fine line and big difference between a leader who instills pride among his or her people and in doing so lifts morale across the board throughout the organization.

But then there’s the leader who is simply arrogant and prideful in that they are haughty, think they know it all, look down on others, ignores input, is condescending, and are basically just jerks. Chances are, you already have a visual image of this person in mind, don’t you?

Yet one of the most endearing qualities of leadership is found in the person who genuinely walks in humility.  

But what sets this leader apart? How can you spot them? What are their characteristics? Here are four that are obvious.

They ask a lot of questions

Humble leaders are not afraid to ask questions. It’s a leadership hack that is lost on many aspiring leaders due to pride. The proud and arrogant leader had rather make you think they know it all by not asking a question. The humble leader had rather ask questions and be sure of it.

In his book, Good Leaders Ask Great Questions, John Maxwell writes, “Any leader who asks the right questions of the right people has the potential to discover and develop great ideas”. And this is true of you.

Your road to success as a leader is not achieved through pride and a know-it-all attitude. It comes from a humble attitude and by asking questions. Click To Tweet

They put others first

In an age when so many are only looking out for themselves, the humble leader knows how to put others first.

Putting others first is all about putting the needs of the team ahead of your own. It’s not just about making decisions within your organization that best fits your needs, but is about empowering all people across the board. The humble leader is willing to make sacrifices others won’t. It’s done out of service and duty to a cause, purpose, and mission greater than self.

They bring people together

This characteristic of a humble leader is worth highlighting because this leader understands that they alone are not the source of all knowledge.

The humble leader is smart enough to know that the way forward is not alone, but with others. Click To Tweet The humble leader knows that in order to sustain momentum and move forward it takes everyone working together. The humble leader is all about bringing people to the table for all voices to be heard.

The humble leader taps into the wisdom and knowledge of all his or her people in order to move the team forward. He does so not by feeling threatened by those voices but by appreciating them. Click To Tweet

They speak less and listen more

The one with the title talks- a lot. The humble leader is prone to speaking less and listening more.

Stephen Covey said, “It takes humility to seek feedback. It takes wisdom to understand it, analyze it and appropriately act on it.” And this is what humble leaders desire to do. Humble leaders are like sponges- learning all they can.

Humble leaders are like a breath of fresh air. They are confident in who they are, what they know, and the skills they have. But they are not so arrogant that they are afraid to ask questions, put others first, bring people together, and speak less (or as Simon Sinek suggests – speak last) and listen more. In this day and time, we could use some humble leaders.

 

©2018 Doug Dickerson

 

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Take The High Road: 20 Quotes to Reflect On

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So now faith, hope, and love abide, these three; but the greatest of these is love – I Corinthians 13:13 (ESV)

Without question, we live in tumultuous times. The news headlines we see today are enough to discourage anyone as we see what is happening in our society.

In the midst of all the divides us, I wanted to devote space this week to remember what’s more important in times like this–taking the high road. There’s enough division out there to go around. We need to unite. Let’s be reminded that what we’d like to see in others first begins in us. Click To Tweet

I’ve chosen 20 quotes for reflection. Take them to heart and pass them along.

“If you don’t like something change it. If you can’t change it, change your attitude.” – Maya Angelou

“Nothing gives one person so much advantage over another as to remain always cool and unruffled under all circumstances.” – Thomas Jefferson

“Your beliefs don’t make you a better person. Your behavior does.” – Toby Mac

“Darkness cannot drive out darkness; only love can do that. Hate cannot drive out hate; only love can do that.” - Dr. Martin Luther King, Jr. Click To Tweet

“The high road is always respected. Honesty and integrity are always rewarded.” – Scott Hamilton

“Spread love everywhere you go. Let no one ever come to you without leaving happier.” – Mother Teresa

“Unless someone like you cares a whole awful lot, nothing is going to get better, It’s not.” – Dr. Seuss

“Kindness is the language which the deaf can hear and the blind can see.” – Mark Twain

“Wherever there is a human being, there is an opportunity for a kindness.” – Seneca

“If you want others to be happy, practice compassion. If you want to be happy, practice compassion.” – Dalai Lama

“Everyone you meet is fighting a battle you know nothing about. Be kind. Always.” – Brad Meltzer

“We are not here to curse the darkness, but to light the candle that can guide us thru that darkness to a safe and sane future.” – John F. Kennedy

“In the long run, the sharpest weapon of all is a kind and gentle spirit.” – Anne Frank

“No one can make you feel inferior without your consent.” – Eleanor Roosevelt

“I’m going to take the high road because the low road is too crowded.” – Mia Farrow

“Make sure you see people through the eyes of love, not the eyes of judgment.” – Joel Osteen

“Teach me to feel another’s woe, to hide the fault I see, that mercy I to others show, that mercy show to me.” – Alexander Pope

“As a leader, the first person I need to lead is me. The first person I should try to change is me.” - John Maxwell Click To Tweet

“Have a heart that never hardens, and a temper that never tires, and a touch that never hurts.” – Charles Dickens

“Therefore encourage one another and build one another up…” – I Thessalonians 5:11 (ESV)

Bonus: “What unites us, is much greater than what divides us.” – Pope John XXIII

 

©2018 Doug Dickerson

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Rhythm Busters: The Four You Need To Tackle Today

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The way is long if one follows precepts, but short if one follows patterns. – Seneca

Ask any artist, poet, or musician and they will talk to you of the importance of rhythm. The same goes for athletes. Getting into and establishing a rhythm is essential to success.

Unknowingly, however, many people are sabotaging their own success in leadership or in their organizations due to common rhythm busters. These are actions or behaviors that if left unchecked can disrupt the rhythm you need to sustain your momentum.

Think for a moment about the patterns and practices in your organization that work. The ones that create momentum and drive success. List them. Now picture what your organization would look like without them. What if that list was removed from your playbook, not by outside forces, but by self-inflicted wounds?

There are plenty of rhythm busters that can sabotage your momentum and hold you back. These four are ones you need to identify and tackle today. Click To Tweet

Turf wars

Nothing will kill the momentum of your organization any faster than territorial turf wars. It fosters distrust within your team and undermines your goals and mission.

Not understanding the destructive force of turf wars will render a leader ineffective in moving his or her organization forward. Allowed to continue, it won’t matter. The organization will crumble under the weight of its own arrogance.

Patrick Lencioni, in his acclaimed book, Silos, Politics and Turf Wars, writes, “There is perhaps no greater cause of exasperation-not to mention turnover-than employees having to fight with people in their own organization. Understandably and inevitably, this bleeds over into their personal lives, affecting family and friends in profound ways”.

Turf wars will disrupt the rhythm of your leadership and organizational life. It’s time to put a stop to it. Click To Tweet

Chasing the urgent, forsaking the important

Commonly referred to as “the tyranny of the urgent”, this behavior will always disrupt the rhythm of your organization. Study the patterns of most any successful organization or leader and you will see this clear distinction – knowing what is urgent and what is important.

The urgent bends toward pesky interruptions, phone calls, text messages,  “need this right away” distractions that take team members away from the priorities that matter to tend to things that can wait. Unless you understand the difference between the urgent and the important you will always fight this battle with little success. Don’t let the urgent disrupt the rhythm of important.

Complacent attitudes

One of the dangers of a well-oiled machine is the belief that it runs by itself. If not careful, members on your team can settle into an attitude of believing that success is automatic if they keep doing the same things over time. While there is much to be said for regular patterns that work, it’s never a good idea to settle into a complacent mindset and take success for granted.

Leaders must always be on guard against anything that would disrupt organizational rhythms. Be it poor attitudes, complacent mindsets, or dated thinking Click To Tweet. As Pat Riley said, “When a great team loses through complacency, it will constantly search for a new and more intricate explanation to explain away defeat”.  Don’t allow complacent attitudes to disrupt your rhythm.

Mistaking movement for progress

Mistaking movement for progress is the byproduct of complacent attitudes. This mindset lulls your people into believing that as long as the team is moving then all is well. But not all movement is progress.  And smart leaders will recognize this.

As a leader, you must have keen eyes to see whether you are moving in the direction of your goals and vision. You must have ears to the ground to filter thru the noise of those, who despite their best intentions, may be giving bad advice.

Too much is at stake for you as a leader and for the direction of your organization to allow your rhythm to be derailed. Rhythm busters are a constant threat. You must be diligent and stop them before they stop you.

 

©2018 Doug Dickerson

 

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Take A Stand Against Bullying

 

I have decided to stick with love. Hate is too great a burden to bear. – Dr. Martin Luther King, Jr.

October is National Bullying Prevention Month. It’s not exactly the topic we would like to address but until this problem goes away, we are obligated to do so. It’s up to all of us to be aware, speak up, and do what we can to end it.

Read most any survey or story and you will discover that the problem of bullying is not going away. Through our research we discovered some alarming statistics:

  • 96% of American employees experience bullying in the workplace
  • The percentage of bullies who have been after a specific target for a minimum of one year: 89%
  • 54% of bullies have been bullying for more than five years
  • 62% saw sabotaging of others’ work or reputations as the primary form of bullying in the workplace
  • 51% of employees say their company has a policy for dealing with bullies, but only 7% who are aware of a policy against bullying know of anyone who has ever used it
  • Bosses make up the majority of bullies

As we read statistics like these, we realize that there is much work to be done in order to end it. Let’s first think about where bullying stems from.

In the animal kingdom, there is a constant struggle to determine the Alpha of the group. This position usually goes to the biggest, the strongest, and the healthiest. The purpose of the Alpha in the animal kingdom is to lead and protect the group. In our modern society, we still need leaders, but the leaders no longer need to be the biggest or strongest. We now follow those who are wise, those who inspire us, and those who we trust Click To Tweet. Many individuals long for the power and control that they believe being seen as a leader will provide them. Yet, they lack the characteristics that compel others to follow them willingly. These individuals resort to bullying in order to build themselves up in their own minds and intimidate others into following them.

Our objective here is to lend our voices in raising awareness in hopes that you will come away more informed, and if the victim of bullying to be empowered to take your stand against it. So where do you begin?

Acknowledge it

Many in the workplace tolerate bullying without realizing what it is. Click To Tweet Too often, workers pass off bad actions and behaviors from bosses, or others, as that person just being that person. So rather than call it what it is, and not wanting to “rock the boat”, many suffer quietly while bullying goes unchallenged and unchecked. The time is now to stop suffering in silence and for those bad behaviors to stop.

Address it

It’s simply not enough to recognize bullying when you see it or experience it. You must be courageous enough to address it. This can be beneficial not only to you but for the person doing the bullying as well. In the research, we cited it went on the say, “One of the issues of workplace bullying is that the bully doesn’t actually know how they are being perceived”. The bully may not recognize that his or her actions are bullying and when confronted will stop. If not, then address the issue head-on and the bully will know that you are not going to tolerate it.

Abstain from it

You do not have to participate in bullying; this type of behavior does not benefit anyone. Click To Tweet If you have the desire to be a leader, start sowing the seeds of empathy, trust, and respect. Leadership is built on relationships, not fear. Being part of the ‘in’ crowd is not worth devaluing the worth of yourself or others by participating in bullying behaviors.

Advocate against it

Now that you are aware of it, become part of the solution. Bullies only gain power when others participate either through the support of their unacceptable behavior or fear and dread of their words and actions. You have the power to stand up and advocate against bullying. Click To Tweet When we refuse to accept bullying behavior regardless of who is bullying and who is being bullied we take away the bully’s capacity to gain power and control at the expense of others.

We no longer live like animals. We do not need an Alpha to take control by brute force. What we need are leaders. Leaders who support instead of sabotage; influence instead of force; and earn respect instead of despising. Every one of us has the ability to take a stand against bullying; to acknowledge it, to address it, to abstain from it, and to advocate against it. If not now, when? If not you, who?

©2018 Doug Dickerson and Liz Stincelli  

 

Resources:

  1. Stop Bullying.Gov
  2. Workplace Bullying Institute
  3. Facts About School Bullies and Bullying Behaviors

 

 

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Why Indecisive Leaders Hurt Morale

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Indecision may or may not be my problem – Jimmy Buffett

A story is told of former president Ronald Reagan once had an aunt who took him to a cobbler for a pair of new shoes. The cobbler asked young Reagan, “Do you want square toes or round toes?” Unable to decide, Reagan didn’t answer, so the cobbler gave him a few days.

Several days later the cobbler saw Reagan on the street and asked him again what kind of toes he wanted on his shoes. Reagan still couldn’t decide, so the shoemaker replied, “Well, come by in a couple of days. Your shoes will be ready.” When the future president did so, he found one square-toed and one round-toed shoe! “This will teach you to never let people make decisions for you,” the cobbler said to his indecisive customer. “I learned right then and there,” Reagan said later, “if you don’t make your own decisions, someone else will.”

Indecisive leadership is a crippling character trait for leaders. When your organization needs clear direction and decisive action, a waffling leader can cause more harm than good. Click To Tweet

With so much at stake, why do leaders waffle and struggle with decision making? Three primary reasons come to mind.

They lack clarity

Leaders who struggle with decision making may lack the necessary clarity needed to make the necessary decision. Rather than making the wrong decision, they make no decision at all.

They lack confidence

In some situations, leaders withhold decision making because they are not confident enough in their own instincts. Rather than take a risk and make a decision, they play it safe and everyone is left dangling.

They lack consensus

In some cases, leaders withhold decision making because they don’t have a consensus on the best path forward. Rather than offend a few with a decision, the leader demoralizes everyone by not making one.

So what is a leader to do? How can a leader overcome this agonizing dilemma? Here are a few ideas.

Trust your instincts

A confident leader will trust his or her instincts in times of decision. Deep down you have a strong intuition that guides you. Trust it.

Welcome input

Decisive leaders are informed leaders. Those most affected by your decisions should be the first at the table of discussion. As it’s been said, “the person who sweeps the floor should choose the broom”. Welcome input, but make your decisions on principle, not politics.

Clarify your values

The worst thing you can do as a leader is to make a decision for the sake of making one. Roy Disney was right when he said, “When your values are clear to you, making decisions becomes easier”. When making a decision make sure it aligns with your values. If not, don’t do it. Click To Tweet

Check your motives

First and foremost in your decision making should be what’s best for your organization and people. If you are making decisions to gain popularity or to gain favor with some to the detriment of others you are sowing the seeds of low morale. You must have the best interest of the team at heart and not just a few.

Leadership is about making hard decisions. Indecisive leaders make it harder--on themselves and those they lead. Click To Tweet Your path forward begins by acknowledging what your indecisive tendencies are doing to your leadership and how it’s impacting the morale of those you lead.

 

©2018 Doug Dickerson

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My Week in Costa Rica

Our amazing team at one of the local schools.
Our amazing team at one of the local schools.

Lose yourself in generous service and every day can be a most unusual day, a triumphant day, an abundantly rewarding day! – William Arthur Ward

I had the joy and privilege of spending the past week in Costa Rica. I led a team of some of the most amazing people to work with Give A Book that my brother, Carl, has operated there for nearly 20 years.

Our team, though small in number by design, was comprised of people from all walks of life including some special friends from Canada.

We had the opportunity to go into six schools to distribute books, love on the children, and see the world through their eyes. And what a beautiful world it is.

The children were so proud to get new books.
The children were so proud to get new books.
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Team members reading and interacting with the children in their classrooms.
Playing with the children at one of the schools.
Playing with the children at one of the schools.

The children, teachers, and workers in the schools were so appreciative of the books and welcomed us like heroes. Give a Book has also formed great partnerships with Peace Corp volunteers to assist in the efforts in the local schools. The Rotary Club has long been a supporter of the foundation’s literacy initiatives.

It was Jacqueline Kennedy Onassis who said, “There are many little ways to enlarge your child’s world. Love of books is the best of all.” And that is the driving force behind the work of Give a Book. Instilling a love of reading and literacy over the past twenty years has enlarged the lives of countless children and has helped hundreds of schools.

The smile on this little girls face says it all.
The smile on this little girls face says it all.
Yes, they love to be in selfies!
Yes, they love to be in selfies!

 

 

 

 

 

 

 

 

 

The experience with Give a Book is quite unique. Each trip is customized to not only meet the objective of the organization but to place you in a specific region of the country where you’d like work. That can be in the Central Valley region, along the coast, or out in more remote locations including the Rain Forest.

In addition to being involved in the schools there is the special opportunity to be immersed in the local culture that most people never see.

Then of course there is the opportunity to take in the most spectacular sights and scenery you can feast your eyes upon. From the Poas volcano, Doka Coffe Estate, the La Paz Waterfall Gardens, etc. this beautiful country will capture your heart.

At the Poas Volcano.
At the Poas Volcano.
Waterfall at the LaPaz Waterfall Gardens
Waterfall at the LaPaz Waterfall Gardens
Our team at the La Paz Waterfall Garden.
Our team at the La Paz Waterfall Garden.

My week in Costa Rica was amazing. It was not my first trip there and it won’t be my last. I am planning more.

 

 

 

 

 

Team members working in the warehouse of the Give a Book Foundation.
Team members working in the warehouse of the Give a Book Foundation.

If you are as passionate about books and literacy as I am and would be interested in being on a team with me in the future let me know. I’d love to take you. Of course, you can work directly with Carl as well.

For now, let me encourage you to visit the websites of Give a Book and the incredible work they do.

Visit their Facebook page at: https://www.facebook.com/GiveABookToChildren/

On the web at: http://www.give-a-book.net/

If you’d be interested in joining me on a trip in the future email me at: [email protected]

To reach out to Carl about a trip for your organization email him at: [email protected]

With my brother, Carl. His heart for the children of Costa Rica and his literacy work there is truly inspiring.
With my brother, Carl, (left). His heart for the children of Costa Rica and his literacy work there is truly inspiring.

 

 

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Leadership Essentials: Communicating with Clarity

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The most important thing in communication is hearing what isn’t said.   – Peter Drucker

A worker asked for a pay raise and got this note back from his supervisor: “Because of the fluctuation predisposition of your position’s productive capacity as juxtaposed to standard norms, it would be momentarily injudicious to advocate your requested increment.” The puzzled worker went to the supervisor and said, “Is this is about my pay raise I don’t get?” “That’s right,” said the supervisor.

As a leader one of the most important skills you will develop is communication. Unfortunately, it’s becoming one of the hardest skills to develop. The reasons for this vary. On the bright side, technology has increased our ability to communicate like never before. On the down side, conversational and social skills have waned because we prefer to text or send an email- thus avoiding actual human interaction.

Communicating with clarity is important for you as a leader. Those you lead don’t need to be like the man in the story above trying to figure out what you are saying. Here are a few simple guidelines to keep in mind going forward.

Keep it simple

Avoid as much as possible all the fancy corporate jargon. Keep it simple. Your goal here is not to impress people with your vocabulary but to inspire your team with your words and actions.

Keep it pithy

Don’t waste your people’s time with never ending meetings and chasing proverbial rabbits. The longer things drag out the more your people tune out. Have an objective, stick to it, and get going.

Be transparent

Nothing will endear your people to you more than to by being open and honest about where you are personally, where things are as an organization, and by reminding your people of the vision and the role they play in fulfilling it.

Be inclusive

Clarity is essential throughout your organization. As the leader you need to make sure everyone knows your heart and that you have their backs, and that they have all the knowledge and information they need to be successful.

Know when to speak, and speak on purpose

When communicating with your people it is important that you have a reason and purpose behind it. What you say and how you say it is important. What a team members “hears” and interprets may be very different from said and meant. Before you speak, think it through and put yourself in their shoes.

Know when to shut up

I’ve saved the most important for last. Clarity comes to us best not when we are speaking but when we are listening. The most powerful communication skill you have is your silence and your open mind. It is when you listen to your people that you have your greatest moments of clarity. Someone once said, “God gave you two ears and one mouth for a reason.” That’s great advice.

Communicating with clarity is essential to your success as a leader. Use these guidelines as starting points and build upon them. Your success as a leader depends upon it.

What tips would you add?

 

© 2016 Doug Dickerson

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