Always keep your composure. You can’t score from the penalty box; and to win, you have to score. – Horace
Your composure is the single greatest external sign of your leadership style. While internally you may be anything but calm it is by maintaining your composure that you can sum up the situation you are dealing with, figure out the right response, and mobilize appropriate personnel and resources to deal with it. By failing to keep your composure you can make an already vulnerable situation even more complex and hurt the rest of your team. My suggestion is to be like a duck – calm on the surface and paddling crazy underneath.
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